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At a Glance
Market Segments
Small-Business (49.9% of reviews)
Small-Business (52.4% of reviews)
Entry-Level Pricing
Free
$0 per user, per month
Basecamp
Star Rating
(5,421)4.1 out of 5
Market Segments
Small-Business (49.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansShortcut
Star Rating
(172)4.4 out of 5
Market Segments
Small-Business (52.4% of reviews)
Pros & Cons
Entry-Level Pricing
$0 per user, per month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Basecamp's project management features, such as the "To-Do Lists" and "Message Boards," are intuitive and easy to navigate, earning it a solid score of 8.5 for ease of use. In contrast, Shortcut's "Story" and "Epic" features are praised for their robust functionality, leading to a slightly higher ease of use score of 8.6.
- Reviewers mention that Basecamp offers a free entry-level price, making it accessible for small businesses, which is reflected in its 50% market segment. However, Shortcut, while also free at $0 per user per month, has a slightly larger small-business user base at 51.5%, indicating a strong appeal in that segment.
- G2 users highlight that Basecamp's ease of setup is commendable, scoring 8.7, but Shortcut outshines it with a score of 9.0, thanks to its streamlined onboarding process and user-friendly interface.
- Users on G2 report that Basecamp's quality of support is satisfactory with a score of 8.4, but Shortcut's support is rated higher at 8.8, with reviewers noting quicker response times and more helpful resources.
- Reviewers mention that both products have been good partners in business, with Basecamp scoring 8.7 and Shortcut slightly higher at 8.8. Users appreciate the consistent updates and improvements in Shortcut, contributing to its positive product direction score of 8.6 compared to Basecamp's 7.5.
- Users say that while Basecamp has a total of 5,248 reviews, indicating a well-established presence, Shortcut's 166 reviews suggest a growing but smaller user base, which may impact the community support and shared resources available for new users.
Pricing
Entry-Level Pricing
Basecamp
Basecamp Free
Free
Basecamp Free is free forever! No credit card required.
- Completely free
- Manage one project
- 1GB storage space
Shortcut
Free (1 - 10 users)
$0
per user, per month
Enables a small software team to ship quickly.
- Manage all ongoing work in Stories
- Plan multiple sprints using Iterations
- Get tailored reports for quick insights
Free Trial
Basecamp
Free Trial is available
Shortcut
Free Trial is available
Ratings
Meets Requirements
8.5
4,817
8.6
129
Ease of Use
8.5
4,829
8.6
129
Ease of Setup
8.7
1,434
9.0
48
Ease of Admin
8.6
1,327
9.1
34
Quality of Support
8.4
3,231
8.8
82
Has the product been a good partner in doing business?
8.7
1,173
8.8
30
Product Direction (% positive)
7.5
4,710
8.6
112
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
9.0
604
|
Verified
Not enough data
8.9
606
|
Verified
Not enough data
8.5
575
|
Verified
Not enough data
9.1
604
|
Verified
Not enough data
8.2
267
Not enough data
Feature Not Available
Not enough data
8.7
563
|
Verified
Not enough data
8.5
316
Not enough data
Projects
8.8
561
|
Verified
Not enough data
8.6
306
Not enough data
8.2
458
|
Verified
Not enough data
8.7
534
|
Verified
Not enough data
8.7
501
|
Verified
Not enough data
8.0
234
Not enough data
Feature Not Available
Not enough data
8.5
495
|
Verified
Not enough data
8.0
226
Not enough data
8.1
233
Not enough data
8.5
458
|
Verified
Not enough data
Resource Management
8.5
477
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
519
|
Verified
Not enough data
Project Monitoring
8.6
470
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
513
|
Verified
Not enough data
Generative AI
6.6
87
Not enough data
6.8
87
Not enough data
Agentic AI - Project Management
6.1
50
Not enough data
6.5
49
Not enough data
6.7
49
Not enough data
6.2
50
Not enough data
6.5
50
Not enough data
6.3
50
Not enough data
6.6
50
Not enough data
Setup
8.5
84
Not enough data
8.5
84
Not enough data
7.9
65
Not enough data
8.7
89
Not enough data
Management
Feature Not Available
Not enough data
8.3
76
Not enough data
8.1
75
Not enough data
Generative AI
6.7
40
Not enough data
Agentic AI - Workflow Management
5.5
16
Not enough data
5.4
16
Not enough data
5.7
15
Not enough data
5.8
16
Not enough data
5.8
16
Not enough data
6.1
16
Not enough data
5.8
16
Not enough data
Bug Reporting
Not enough data
7.6
17
Not enough data
7.6
16
Not enough data
8.2
16
Bug Monitoring
Not enough data
8.4
15
Not enough data
8.3
16
Not enough data
8.4
15
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task Creation
8.8
140
Not enough data
8.9
142
Not enough data
8.6
138
Not enough data
Feature Not Available
Not enough data
Task Management
8.4
138
Not enough data
8.9
140
Not enough data
7.7
105
Not enough data
8.5
131
Not enough data
Generative AI
7.1
52
Not enough data
7.1
52
Not enough data
Automation
7.9
92
Not enough data
7.9
89
Not enough data
8.0
88
Not enough data
Administration
8.3
86
Not enough data
8.3
86
Not enough data
8.9
87
Not enough data
Project management
8.7
91
Not enough data
8.0
85
Not enough data
8.4
89
Not enough data
8.4
87
Not enough data
8.4
87
Not enough data
Feature Not Available
Not enough data
8.4
86
Not enough data
Workload
8.4
69
Not enough data
8.3
88
Not enough data
8.4
82
Not enough data
Feature Not Available
Not enough data
Communication & Collaboration
8.6
88
Not enough data
8.6
89
Not enough data
8.8
89
Not enough data
Cost Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
8.0
75
Not enough data
7.9
78
Not enough data
7.9
79
Not enough data
Generative AI
6.7
39
Not enough data
6.7
39
Not enough data
Agentic AI - Work Management
5.5
18
Not enough data
5.5
18
Not enough data
5.6
18
Not enough data
5.6
18
Not enough data
Communication
8.4
175
Not enough data
8.5
188
Not enough data
8.1
171
Not enough data
Feature Not Available
Not enough data
8.4
174
Not enough data
Content & Documents
8.8
189
Not enough data
8.7
181
Not enough data
8.4
179
Not enough data
8.1
157
Not enough data
Controls
8.1
157
Not enough data
8.0
151
Not enough data
8.5
176
Not enough data
8.3
172
Not enough data
8.1
156
Not enough data
Project Management
8.7
190
Not enough data
8.6
185
Not enough data
8.7
180
Not enough data
8.1
159
Not enough data
Remote Collaboration
8.5
164
Not enough data
8.4
173
Not enough data
8.6
168
Not enough data
Feature Not Available
Not enough data
Generative AI
6.7
68
Not enough data
6.9
68
Not enough data
Agentic AI - Project Collaboration
5.5
29
Not enough data
5.6
29
Not enough data
Agentic AI - Note-Taking Software
8.3
6
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
7.0
47
Not enough data
7.4
47
Not enough data
7.4
49
Planning
Not enough data
Feature Not Available
Not enough data
8.3
75
Not enough data
8.8
73
Not enough data
8.2
76
Not enough data
7.6
56
Workflow Management
Not enough data
Feature Not Available
Not enough data
8.5
80
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Basecamp and Shortcut are categorized as Project Management
Unique Categories
Basecamp is categorized as Task Management, Project Collaboration, Work Management, Workflow Management, Employee Intranet, and Note-Taking Software
Shortcut is categorized as Bug Tracking and Product Management
Reviews
Reviewers' Company Size
Basecamp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shortcut
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
17.1%
Information Technology and Services
8.4%
Non-Profit Organization Management
5.7%
Computer Software
5.6%
Higher Education
4.9%
Other
58.3%
Computer Software
28.3%
Information Technology and Services
19.3%
Financial Services
5.4%
Marketing and Advertising
3.6%
Internet
3.6%
Other
39.8%
Discussions
Why does it work slow in mobile phones?
7 Comments
KG
If you upgrade to Basecamp 2 it's alot faster if that's the one you have try un- installing it and start over after that it could be you need more memory space Read more
is basecamp going to expand and add more fetures
5 Comments
ET
Yes, I would say so. The product is evolving a growing all the time. Read more
Is there a way to get reports on certain employee's productivity?
5 Comments
AA
There are not formal reports but you can look at users' activityRead more
What is a clubhouse?
2 Comments
SS
Clubhouse, now called Shortcut is a tool that helps software teams work together better. It lets teams plan their work, track progress, and manage tasks...Read more
Shortcut has no more discussions with answers
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