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At a Glance
Market Segments
Small-Business (49.9% of reviews)
Small-Business (53.7% of reviews)
Entry-Level Pricing
Free
$49.00 5 Users Per Month
Basecamp
Star Rating
(5,419)4.1 out of 5
Market Segments
Small-Business (49.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansBitrix24
Star Rating
(592)4.1 out of 5
Market Segments
Small-Business (53.7% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00 5 Users Per Month
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Basecamp excels in Task Management with a score of 8.8, highlighting its intuitive interface and effective To-Do Lists feature, which received a score of 9.1. In contrast, Bitrix24's Task Management scored 7.5, with users mentioning that it can be less straightforward to navigate.
- Reviewers mention that Basecamp's Ease of Use is a standout feature, scoring 8.5, making it accessible for teams of all sizes. Bitrix24, with a score of 7.9, is noted for having a steeper learning curve, particularly in its Project Budgeting tools, which some users find complex.
- G2 users highlight Basecamp's superior Quality of Support with a score of 8.4, praising the responsiveness and helpfulness of the support team. In comparison, Bitrix24's support scored 7.7, with some users expressing frustration over slower response times.
- Users on G2 report that Basecamp's Creation & Assignment feature shines with a score of 9.0, allowing for seamless task delegation. Bitrix24, while scoring 8.8, is noted for its robust features but can be overwhelming for new users.
- Reviewers mention that Basecamp's File Sharing capabilities, scoring 8.8, are user-friendly and efficient, making collaboration easy. Bitrix24's file sharing, scoring 7.7, is functional but lacks the same level of simplicity and ease of access.
- Users say that Basecamp's Planning tools, with a score of 8.8, are particularly effective for project timelines, while Bitrix24's planning features, scoring 7.4, are seen as less intuitive, leading to potential confusion in project tracking.
Pricing
Entry-Level Pricing
Basecamp
Basecamp Free
Free
Basecamp Free is free forever! No credit card required.
- Completely free
- Manage one project
- 1GB storage space
Bitrix24
Basic
$49.00
5 Users Per Month
Effective collaboration for small businesses and sales teams
- Document generator
- 24 GB
- PBX integration via Rest API
Free Trial
Basecamp
Free Trial is available
Bitrix24
Free Trial is available
Ratings
Meets Requirements
8.5
4,817
8.2
492
Ease of Use
8.5
4,829
7.9
498
Ease of Setup
8.7
1,434
7.7
210
Ease of Admin
8.6
1,327
7.7
188
Quality of Support
8.4
3,231
7.7
452
Has the product been a good partner in doing business?
8.7
1,173
7.8
178
Product Direction (% positive)
7.5
4,710
8.2
482
Features by Category
Sales Force Automation
Not enough data
8.4
76
Not enough data
8.2
69
Not enough data
8.5
75
Not enough data
8.8
79
Not enough data
7.9
72
Not enough data
8.3
74
Not enough data
8.1
71
Not enough data
7.9
73
Not enough data
8.2
75
Marketing Automation
Not enough data
8.1
75
Not enough data
8.1
73
Not enough data
8.6
79
Not enough data
7.8
72
Customer Support
Not enough data
7.9
78
Not enough data
7.9
79
Not enough data
8.3
78
Not enough data
8.2
74
Not enough data
8.0
78
Reporting & Analytics
Not enough data
8.3
76
Not enough data
8.1
76
Not enough data
7.7
71
Mobile & Social
Not enough data
8.1
74
Not enough data
8.0
73
Not enough data
8.3
72
Platform
Not enough data
7.9
65
Not enough data
7.8
65
Not enough data
7.8
64
Not enough data
7.7
62
Not enough data
7.1
59
Not enough data
7.8
62
Not enough data
8.1
62
Not enough data
7.7
58
Integration
Not enough data
7.8
61
Not enough data
7.9
61
Not enough data
7.7
59
Generative AI
Not enough data
Feature Not Available
Agentic AI - CRM
Not enough data
8.9
15
Not enough data
9.0
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
9.0
16
Ticket and Case Management
Not enough data
7.3
5
Not enough data
7.0
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
6.3
5
Not enough data
7.3
5
Not enough data
7.7
5
Not enough data
7.3
5
Generative AI
Not enough data
5.0
5
Not enough data
4.3
5
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
7.0
5
Not enough data
6.3
5
Platform
Not enough data
8.1
7
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.1
8
File Management
Not enough data
8.6
147
Not enough data
8.7
151
Not enough data
8.7
152
Not enough data
8.4
152
Not enough data
8.0
142
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
8.7
148
Not enough data
8.7
150
Not enough data
8.3
144
Not enough data
8.3
144
Administration
Not enough data
8.9
148
Not enough data
8.6
143
Not enough data
8.5
142
Not enough data
8.2
142
Not enough data
8.5
140
Not enough data
8.7
147
Platform
Not enough data
8.8
56
Not enough data
8.4
53
Not enough data
8.4
52
Not enough data
8.7
46
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
9.0
604
|
Verified
8.7
45
8.9
606
|
Verified
8.7
43
8.5
575
|
Verified
8.7
48
9.1
604
|
Verified
8.9
48
8.2
267
8.4
43
Feature Not Available
8.1
43
8.7
563
|
Verified
8.3
45
8.5
316
8.4
44
Projects
8.8
561
|
Verified
8.1
45
8.6
306
8.4
44
8.2
458
|
Verified
8.1
42
8.7
534
|
Verified
8.9
45
8.7
501
|
Verified
8.2
41
8.0
234
8.1
41
Feature Not Available
7.7
42
8.5
495
|
Verified
7.9
43
8.0
226
7.7
41
8.1
233
8.1
43
8.5
458
|
Verified
7.7
38
Resource Management
8.5
477
|
Verified
8.0
41
Feature Not Available
8.3
41
8.8
519
|
Verified
8.7
41
Project Monitoring
8.6
470
|
Verified
7.7
42
Feature Not Available
7.8
41
8.7
513
|
Verified
8.1
42
Generative AI
6.6
87
6.6
25
6.8
87
7.3
25
Agentic AI - Project Management
6.1
50
8.3
5
6.5
49
9.0
5
6.7
49
8.7
5
6.2
50
8.7
5
6.5
50
9.0
5
6.3
50
8.7
5
6.6
50
9.0
5
Grammar
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Formatting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Type
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Setup
8.5
84
Not enough data
8.5
84
Not enough data
7.9
65
Not enough data
8.7
89
Not enough data
Management
Feature Not Available
Not enough data
8.3
76
Not enough data
8.1
75
Not enough data
Generative AI
6.7
40
Not enough data
Agentic AI - Workflow Management
5.5
16
Not enough data
5.4
16
Not enough data
5.7
15
Not enough data
5.8
16
Not enough data
5.8
16
Not enough data
6.1
16
Not enough data
5.8
16
Not enough data
Presenter Tools
Not enough data
8.3
5
Not enough data
7.7
5
Not enough data
7.7
5
Not enough data
7.7
5
Conferencing Options
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
Not enough data
Application Tools
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Agentic AI - Screen Sharing
Not enough data
Not enough data
Knowledge Pages
Not enough data
9.0
5
Not enough data
8.0
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Knowledge Dissemination
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
7.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.3
5
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.1
7
Agentic AI - Kanban Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Kanban Boards
Not enough data
7.6
7
Not enough data
7.4
7
Not enough data
6.9
6
Planning
Not enough data
7.2
6
Not enough data
6.1
6
Not enough data
6.7
6
Task Creation
8.8
140
Not enough data
8.9
142
Not enough data
8.6
138
Not enough data
Feature Not Available
Not enough data
Task Management
8.4
138
Not enough data
8.9
140
Not enough data
7.7
105
Not enough data
8.5
131
Not enough data
Generative AI
7.1
52
Not enough data
7.1
52
Not enough data
Automation
7.9
92
Not enough data
7.9
89
Not enough data
8.0
88
Not enough data
Administration
8.3
86
Not enough data
8.3
86
Not enough data
8.9
87
Not enough data
Project management
8.7
91
Not enough data
8.0
85
Not enough data
8.4
89
Not enough data
8.4
87
Not enough data
8.4
87
Not enough data
Feature Not Available
Not enough data
8.4
86
Not enough data
Workload
8.4
69
Not enough data
8.3
88
Not enough data
8.4
82
Not enough data
Feature Not Available
Not enough data
Communication & Collaboration
8.6
88
Not enough data
8.6
89
Not enough data
8.8
89
Not enough data
Cost Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
8.0
75
Not enough data
7.9
78
Not enough data
7.9
79
Not enough data
Generative AI
6.7
39
Not enough data
6.7
39
Not enough data
Agentic AI - Work Management
5.5
18
Not enough data
5.5
18
Not enough data
5.6
18
Not enough data
5.6
18
Not enough data
Communication
8.4
175
8.2
10
8.5
188
8.0
10
8.1
171
7.4
11
Feature Not Available
7.4
11
8.4
174
7.8
10
Content & Documents
8.8
189
7.8
10
8.7
181
7.5
10
8.4
179
7.5
10
8.1
157
6.8
10
Controls
8.1
157
7.0
10
8.0
151
7.0
10
8.5
176
7.3
10
8.3
172
7.0
10
8.1
156
7.3
10
Project Management
8.7
190
7.7
10
8.6
185
7.4
11
8.7
180
7.4
11
8.1
159
6.8
10
Remote Collaboration
8.5
164
7.2
10
8.4
173
7.5
10
8.6
168
7.2
10
Feature Not Available
6.8
10
Generative AI
6.7
68
6.7
10
6.9
68
7.0
11
Agentic AI - Project Collaboration
5.5
29
Not enough data
5.6
29
Not enough data
Collaboration Tools
Not enough data
8.4
148
|
Verified
Not enough data
7.9
18
Not enough data
Feature Not Available
Not enough data
8.8
68
|
Verified
Not enough data
8.3
64
|
Verified
Meeting Coordination
Not enough data
8.5
150
|
Verified
Not enough data
8.5
144
|
Verified
Not enough data
8.4
147
|
Verified
Not enough data
8.4
64
|
Verified
Software Type
Not enough data
8.2
141
|
Verified
Not enough data
8.5
66
|
Verified
Not enough data
8.6
64
|
Verified
Agentic AI - Video Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Calendar View
Not enough data
8.1
8
Not enough data
7.5
8
Shared Calendar
Not enough data
8.1
8
Not enough data
7.9
8
Accessibility
Not enough data
7.5
8
Not enough data
7.9
8
Integration
Not enough data
7.9
8
Not enough data
7.9
8
Not enough data
7.7
8
Notifications
Not enough data
8.1
7
Not enough data
7.4
7
Generative AI
Not enough data
7.4
7
Not enough data
6.4
7
Not enough data
7.1
7
Agentic AI - Calendar
Not enough data
Not enough data
Agentic AI - Note-Taking Software
8.3
6
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Customizations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Growth
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Basecamp and Bitrix24 are categorized as Project Management, Project Collaboration, and Employee Intranet
Unique Categories
Basecamp is categorized as Task Management, Work Management, Workflow Management, and Note-Taking Software
Bitrix24 is categorized as Kanban Project Management, AI Writing Assistant, Cloud Content Collaboration, CRM, Video Conferencing, Screen Sharing, Document Management, Knowledge Base, Website Builder, Help Desk, and Calendar
Reviews
Reviewers' Company Size
Basecamp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Bitrix24
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
17.1%
Information Technology and Services
8.4%
Non-Profit Organization Management
5.7%
Computer Software
5.6%
Higher Education
4.9%
Other
58.3%
Information Technology and Services
14.2%
Marketing and Advertising
10.1%
Higher Education
5.9%
Computer Software
5.6%
Financial Services
3.6%
Other
60.7%
Alternatives
Discussions
Why does it work slow in mobile phones?
7 Comments
KG
If you upgrade to Basecamp 2 it's alot faster if that's the one you have try un- installing it and start over after that it could be you need more memory space Read more
is basecamp going to expand and add more fetures
5 Comments
ET
Yes, I would say so. The product is evolving a growing all the time. Read more
Is there a way to get reports on certain employee's productivity?
5 Comments
AA
There are not formal reports but you can look at users' activityRead more
What is the use of bitrix24?
2 Comments
BA
This is a system that breaks the concept of purchasing de.crm and.collaboration platforms separatelyRead more
Is bitrix24 really free?
2 Comments
BA
Yes.the initial version releases 8 users, sales pipeline, collaborative chats, pre-built website integrated with budget, free budget cell phone app and...Read more
What is Bitrix24 used for?
2 Comments
AD
Team communication, Project task management, task time tracking, event scheduling, CRM etc.Read more
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