# HEY vs Proton Mail For Business Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Proton Mail For Business excels in user satisfaction, with many praising its **built-in encryption** for secure communication. Users appreciate the platform's ability to simplify email management, allowing them to organize their workflow effectively.
- **Users say** that HEY offers a unique feature of consolidating multiple email addresses into a single inbox, which helps in managing various communications seamlessly. This functionality is particularly beneficial for those juggling different accounts.
- **Reviewers mention** that Proton Mail For Business has a significantly higher overall rating compared to HEY, indicating a stronger reputation for quality and user experience. Many users highlight the platform's responsiveness and support, which they find reassuring compared to larger providers.
- **According to verified reviews** , HEY's organizational features, such as filtering emails into categories like important messages and newsletters, are appreciated. However, some users feel that it doesn't always perform as reliably as expected, especially when compared to Proton's straightforward approach.
- **Users highlight** that Proton Mail For Business is particularly easy to set up and use, with a user-friendly interface that facilitates quick onboarding. This contrasts with HEY, which, while innovative, may require a bit more time for users to adapt to its unique features.
- **G2 reviewers note** that while HEY has a visually appealing design and works across various platforms, including Linux, it struggles with the same level of customer support and satisfaction that Proton Mail For Business consistently delivers, as evidenced by its higher ratings in support quality.



---
## Frequently Asked Questions

### What is the difference between Proton Mail For Business vs HEY?

Proton Mail For Business stands out for its higher reviewer satisfaction, stronger support, and superior setup experience compared to HEY.

| [Proton Mail For Business](https://www.g2.com/products/proton-mail-for-business/reviews) | [HEY](https://www.g2.com/products/basecamp-hey/reviews) |
| --- | --- |
| 4.6/5 (494 reviews) | 3.9/5 (15 reviews) |
| Small-Business | Small-Business |
| 9.0 | — |
| 8.9 | 7.6 |
| Privacy and security, especially end-to-end encryption | Inbox organization and filtering features |



### How do the pricing models of Proton Mail For Business and HEY compare?

Proton Mail For Business is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions.

- **Proton Mail For Business:** In recent reviews, many highlight the affordability and flexibility of plans, with praise for bundled features like VPN and custom domains.
- **HEY:** Reviewers note the $99/year cost and recommend evaluating if the organizational features justify the price, with some expressing concerns about value for money.
- **Switching reasons:** Recent Proton Mail For Business adopters cite privacy, security, and ethical business practices as key drivers for switching from mainstream providers.



### What are the best alternatives to Proton Mail For Business and HEY?

Spike, Google Workspace, and Superhuman Mail are the top three alternatives to Proton Mail For Business and HEY.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Proton Mail For Business](https://www.g2.com/products/proton-mail-for-business/reviews) | 4.6/5 (494 reviews) | Small-Business | Affordable and flexible plans | Privacy and security, especially end-to-end encryption |
| [HEY](https://www.g2.com/products/basecamp-hey/reviews) | 3.9/5 (15 reviews) | Small-Business | Annual subscription, value debated | Inbox organization and filtering features |
| [Spike](https://www.g2.com/products/spike/reviews) | 4.6/5 (262 reviews) | Small-Business | — | Unified inbox and chat-like email experience |
| [Google Workspace](https://www.g2.com/products/google-workspace/reviews) | 4.6/5 (48171 reviews) | Small-Business | — | Comprehensive productivity suite integration |
| [Superhuman Mail](https://www.g2.com/products/superhuman-mail/reviews) | 4.8/5 (1284 reviews) | Small-Business | — | Speed and advanced email workflow features |



### Which Email Encryption features should I prioritize when comparing Proton Mail For Business and HEY?

Buyers comparing Proton Mail For Business and HEY should prioritize end-to-end encryption, inbox organization, ease of setup, quality of support, and integration capabilities.

- **End-to-End Encryption:** Proton Mail For Business is frequently praised for robust encryption and privacy; HEY is noted for strong protection features but with less emphasis on encryption depth.
- **Inbox Organization:** HEY is highlighted for its unique inbox filtering and organization features; Proton Mail For Business offers standard organizational tools with a focus on security.
- **Ease of Setup:** Proton Mail For Business scores 9.0; HEY has qualitative feedback indicating a mixed setup experience.
- **Quality of Support:** Proton Mail For Business scores 8.9; HEY scores 7.6, indicating a notable difference in support satisfaction.
- **Integration Capabilities:** Proton Mail For Business supports integrations with Thunderbird and Microsoft Outlook; HEY reviewers cite limited integration options.



### What are the pros and cons of Proton Mail For Business vs HEY?

Proton Mail For Business is strongest in privacy and security, while HEY excels in inbox organization and filtering.

- **Proton Mail For Business strengths:** Reviewers consistently praise its end-to-end encryption, privacy-first approach, Swiss data protection, and bundled features like VPN and custom domains.
- **Proton Mail For Business trade-offs:** Some reviewers note limited third-party integrations, less advanced search functionality, and occasional setup complexity for advanced features.
- **HEY strengths:** Reviewers highlight its innovative inbox organization, powerful spam filtering, and user-friendly interface for managing email clutter.
- **HEY trade-offs:** Trade-offs include limited integration with productivity tools, lack of embedded calendar, and concerns about value for the annual subscription price.



### Is Proton Mail For Business or HEY better for small businesses?

Proton Mail For Business is the better fit for small businesses, with stronger small-business reviewer sentiment and a higher satisfaction rating.

- **Proton Mail For Business:** Small-Business segment; reviewers highlight ease of onboarding, strong privacy, and features tailored for small teams.
- **HEY:** Small-Business segment; reviewers appreciate inbox organization but cite limitations in integrations and business tool support.



### Which Email Encryption platform has better integrations?

Proton Mail For Business is favored for integrations, with reviewers citing support for key third-party email clients.

- **Proton Mail For Business:** Integrates with Thunderbird (9 all-time mentions) and Microsoft Outlook (3 all-time mentions), supporting business workflows that rely on established email clients.
- **HEY:** Reviewers note limited integration options and challenges connecting with external productivity tools.



### How do Proton Mail For Business and HEY compare on customer support?

Proton Mail For Business outperforms HEY on Quality of Support by a material margin, with scores of 8.9 versus 7.6.

- **Proton Mail For Business:** Reviewers frequently cite responsive and helpful support, with many noting positive experiences during onboarding and troubleshooting.
- **HEY:** Support experiences are mixed, with some reviewers satisfied but others reporting slow or less helpful responses.



### Which is easier to implement, Proton Mail For Business or HEY?

Proton Mail For Business is easier to implement, with a higher Ease of Setup score and positive reviewer sentiment.

- **Proton Mail For Business:** Scores 9.0 for Ease of Setup; reviewers describe clear instructions, straightforward onboarding, and easy domain/user management.
- **HEY:** Reviewers report a mixed setup experience, with some finding it easy and others noting challenges, especially with mobile app signup and workflow integration.



### Which product has better End-to-End Encryption?

Proton Mail For Business is the stronger choice for End-to-End Encryption, with frequent reviewer praise and a focus on privacy-first architecture.

- **Proton Mail For Business:** End-to-end encryption is the most frequently cited feature, with reviewers highlighting its OpenPGP implementation, zero-access encryption, and compliance with privacy regulations.
- **HEY:** Reviewers note strong protection features and removal of tracking pixels, but with less emphasis on advanced encryption protocols.



| | HEY | Proton Mail For Business | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 14 | 495 | 

---
## Top Pros & Cons

### HEY

**Not enough data**

### Proton Mail For Business

Pros:
- Ease of Use (3 reviews)
- Encryption (2 reviews)

Cons:
- Compatibility Issues (1 reviews)
- Complex Processes (1 reviews)

---
## Ratings Comparison
| Rating | HEY | Proton Mail For Business | 
|---|---|---|
  | **Meets Requirements** | 7.4 (7 reviews) | 9.0 (133 reviews) | 
  | **Ease of Use** | 8.3 (7 reviews) | 9.1 (469 reviews) | 
  | **Ease of Setup** | Not enough data | 9.0 (42 reviews) | 
  | **Ease of Admin** | Not enough data | 9.2 (24 reviews) | 
  | **Quality of Support** | 7.6 (7 reviews) | 8.9 (371 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 9.2 (21 reviews) | 
  | **Product Direction (% positive)** | 6.1 (6 reviews) | 9.1 (130 reviews) | 

---
## Pricing

### HEY

#### Entry-Level Pricing

Plan: Hey Personal

Price: $99.00 1 User Per Year

Description: The personal email service with a highly desirable @hey.com email address

Key Features:
- Privacy, guaranteed.  We won’t use personal data to sell ads or any other purpose.
- Spy pixel blocking.  HEY stops people from snooping on your activity.
- A HEY World personal blog.  Email the web with HEY World.

[Browse all 2 editions](https://www.g2.com/products/basecamp-hey/pricing)

#### Free Trial

Yes

### Proton Mail For Business

#### Entry-Level Pricing

Plan: Mail Essentials

Price: Starting at $6.99 1 User Per Month

Description: Includes these features:

Key Features:
- 15 GB storage per user
- 10 email addresses per user
- 3 custom email domains supported

[Browse all 3 editions](https://www.g2.com/products/proton-mail-for-business/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **HEY** | N/A | N/A |
| **Proton Mail For Business** | N/A | N/A |

#### Additional Functionality

| Feature | HEY | Proton Mail For Business | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Email Security

| Product | Score | Reviews |
|---|---|---|
| **HEY** | N/A | N/A |
| **Proton Mail For Business** | N/A | N/A |

#### Additional Functionality

| Feature | HEY | Proton Mail For Business | 
|---|---|---|
| **Phishing Protection** | Not enough data | Not enough data | 
| **Threat Response** | Not enough data | Not enough data | 
| **Domain Check** | Not enough data | Not enough data | 
| **Security Auditing** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Anomaly/Malware Detection** | Not enough data | Not enough data | 
| **SURLB/URIBL Filtering** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Scheduled/Automated Reports** | Not enough data | Not enough data | 
| **For MSPs** | Not enough data | Not enough data | 
| **Whitelisting/Blacklisting** | Not enough data | Not enough data | 
| **Fraud Detection** | Not enough data | Not enough data | 
| **Spam Blocker** | Not enough data | Not enough data | 
| **Spam Quarantine** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Leak Prevention** | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Spam Analysis** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Vulnerability Scanning** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Threat Protection** | Not enough data | Not enough data | 
| **Email Attachment Protection** | Not enough data | Not enough data | 
| **Email Filtering** | Not enough data | Not enough data | 
| **Two-Factor Authentication** | Not enough data | Not enough data | 

### Email

| Product | Score | Reviews |
|---|---|---|
| **HEY** | N/A | N/A |
| **Proton Mail For Business** | 6.9/10 | 13 |

#### Generative AI

| Feature | HEY | Proton Mail For Business | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.8 (12 reviews) | 
| **AI Text Summarization** | Not enough data | 7.0 (9 reviews) | 
| **AI Text-to-Speech** | Not enough data | Feature Not Available | 
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Feature Not Available | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 

### Email Encryption

| Product | Score | Reviews |
|---|---|---|
| **HEY** | N/A | N/A |
| **Proton Mail For Business** | 9.1/10 | 337 |

#### Encryption Techniques - Email Encryption

| Feature | HEY | Proton Mail For Business | 
|---|---|---|
| **Encryption Algorithms** | Not enough data | 9.8 (20 reviews) | 
| **Transport Encryption** | Not enough data | 9.8 (19 reviews) | 
| **End-to-End Encryption** | Not enough data | 9.8 (115 reviews) | 

#### Authentication, Verification, and Access Controls - Email Encryption

| Feature | HEY | Proton Mail For Business | 
|---|---|---|
| **Revocation Mechanisms** | Not enough data | Not enough data | 
| **Access Controls** | Not enough data | 9.1 (20 reviews) | 
| **Digital Signatures** | Not enough data | 9.4 (8 reviews) | 
| **Certificate Authorities** | Not enough data | 9.3 (5 reviews) | 

#### Security Enhancements and Auditing - Email Encryption

| Feature | HEY | Proton Mail For Business | 
|---|---|---|
| **Malware Scanning** | Not enough data | 9.3 (7 reviews) | 
| **Reporting** | Not enough data | Not enough data | 
| **Audit Trails** | Not enough data | Feature Not Available | 
| **Data Loss Prevention (DLP)** | Not enough data | Feature Not Available | 

#### Integration, Compatibility, and Usability - Email Encryption

| Feature | HEY | Proton Mail For Business | 
|---|---|---|
| **User-Friendly Interfaces** | Not enough data | 8.7 (254 reviews) | 
| **APIs and SDKs** | Not enough data | Feature Not Available | 
| **Email Client Integration** | Not enough data | 6.5 (40 reviews) | 
| **Automation** | Not enough data | 9.0 (27 reviews) | 

---
## Categories
**Shared Categories (1):** [Email Software](https://www.g2.com/categories/email)


**Unique to Proton Mail For Business (1):** [Email Encryption Software](https://www.g2.com/categories/email-encryption)


---
## Reviewer Demographics

### By Company Size

| Segment | HEY | Proton Mail For Business | 
|---|---|---|
| **Small-Business** | 85.7% | 63.7% | 
| **Mid-Market** | 14.3% | 25.1% | 
| **Enterprise** | 0% | 11.2% | 

### By Industry

#### HEY

- **Computer Software:** 28.6%
- **Retail:** 7.1%
- **Non-Profit Organization Management:** 7.1%
- **Marketing and Advertising:** 7.1%
- **Internet:** 7.1%
- **Information Technology and Services:** 7.1%
- **Hospital & Health Care:** 7.1%
- **Health, Wellness and Fitness:** 7.1%
- **Financial Services:** 7.1%
- **Civil Engineering:** 7.1%
- **Other:** 7.1%

#### Proton Mail For Business

- **Information Technology and Services:** 10.4%
- **Computer Software:** 7.9%
- **Mental Health Care:** 6.2%
- **Consulting:** 6.0%
- **Computer & Network Security:** 4.3%
- **Health, Wellness and Fitness:** 3.7%
- **Higher Education:** 3.1%
- **Internet:** 2.9%
- **Marketing and Advertising:** 2.5%
- **Non-Profit Organization Management:** 2.5%
- **Other:** 50.5%

---
## Alternatives

### Alternatives to HEY

- [Superhuman Mail](https://www.g2.com/products/superhuman-mail/reviews) — 4.7/5 stars (1312 reviews)
- [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews) — 4.4/5 stars (727 reviews)
- [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) — 4.5/5 stars (3539 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48213 reviews)
- [Titan](https://www.g2.com/products/titan-titan/reviews) — 4.6/5 stars (569 reviews)
- [BlackBerry UEM](https://www.g2.com/products/blackberry-uem/reviews) — 3.8/5 stars (376 reviews)
- [HostArmada](https://www.g2.com/products/hostarmada/reviews) — 4.9/5 stars (313 reviews)
- [Spike](https://www.g2.com/products/spike/reviews) — 4.6/5 stars (261 reviews)
- [MDaemon Email Server](https://www.g2.com/products/mdaemon-technologies/reviews) — 4.7/5 stars (173 reviews)
- [Apple Mail](https://www.g2.com/products/apple-mail/reviews) — 3.9/5 stars (159 reviews)

### Alternatives to Proton Mail For Business

- [Spike](https://www.g2.com/products/spike/reviews) — 4.6/5 stars (261 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48213 reviews)
- [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) — 4.5/5 stars (3539 reviews)
- [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews) — 4.4/5 stars (727 reviews)
- [Apple Mail](https://www.g2.com/products/apple-mail/reviews) — 3.9/5 stars (159 reviews)
- [Yahoo! Mail](https://www.g2.com/products/yahoo-mail/reviews) — 3.9/5 stars (104 reviews)
- [Titan](https://www.g2.com/products/titan-titan/reviews) — 4.6/5 stars (569 reviews)
- [Superhuman Mail](https://www.g2.com/products/superhuman-mail/reviews) — 4.7/5 stars (1312 reviews)
- [Zimbra Collaboration Enterprise Collaboration](https://www.g2.com/products/zimbra-collaboration-enterprise-collaboration/reviews) — 3.6/5 stars (140 reviews)
- [Proofpoint Core Email Protection](https://www.g2.com/products/proofpoint-core-email-protection/reviews) — 4.6/5 stars (628 reviews)

---
## Top Discussions

### HEY

No discussions available for this product.

### Proton Mail For Business

- Title: [Is ProtonMail legitimate?](https://www.g2.com/discussions/is-protonmail-legitimate) — 2 comments
  > **Top comment:** "Yes, I have been on their paid plan for a few years now. I highly recommend their services. They now have a cloud drive and a great VPN as well."
- Title: [What is Protonmail used for?](https://www.g2.com/discussions/protonmail-what-is-protonmail-used-for) — 1 comment
  > **Top comment:** "Secure cross-platform email."
- Title: [Can police track ProtonMail?](https://www.g2.com/discussions/can-police-track-protonmail) — 1 comment
  > **Top comment:** "From my opinion, police needs special permission to track protonmail, I guess in some cases that police is trying to track protonmail using illegal methods,..."
- Title: [When is the launching date of proton drive?](https://www.g2.com/discussions/when-is-the-launching-date-of-proton-drive) — 1 comment, 2 upvotes
  > **Top comment:** "As the Project Status is still "Under Development", any new information on its release will be added on the ProtonMail Twitter: @ProtonMail. Hope that helps."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/basecamp-hey-vs-proton-mail-for-business)