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Compare Base and Extole 
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At a Glance
Market Segments
Enterprise (55.1% of reviews)
Mid-Market (52.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Base
Star Rating
(49)4.4 out of 5
Market Segments
Enterprise (55.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BaseExtole
Star Rating
(21)4.8 out of 5
Market Segments
Mid-Market (52.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ExtoleSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Extole excels in campaign customization, achieving a score of 9.6, while Base lags behind with a score of 8.6. Reviewers mention that Extole's flexibility in tailoring campaigns to specific audiences significantly enhances user engagement.
- Reviewers mention that Extole's quality of support is outstanding, with a score of 9.7, compared to Base's 8.9. Users on G2 highlight that Extole's support team is responsive and knowledgeable, making it easier to resolve issues quickly.
- G2 users note that Extole offers superior ease of use, scoring 9.3, while Base only scores 8.1. Users say that Extole's intuitive interface allows for a smoother onboarding experience, which is crucial for teams with limited technical expertise.
- Users report that Extole shines in mobile optimization with a score of 9.2, whereas Base struggles with a score of 6.8. Reviewers mention that Extole's mobile-friendly features enhance accessibility and user engagement on various devices.
- Reviewers mention that Extole's all-in-one dashboard, scoring 8.1, provides a comprehensive view of campaign performance, while Base's dashboard features are less integrated, scoring 7.5. Users say that this holistic approach in Extole allows for better decision-making based on real-time data.
- Users on G2 highlight that Extole's community building features are robust, with a focus on social network integration scoring 7.7, while Base's integration capabilities are less effective, scoring 7.9. Reviewers mention that Extole's ability to foster community engagement through social platforms is a significant advantage.
Pricing
Entry-Level Pricing
Base
No pricing availableExtole
No pricing availableFree Trial
Base
No trial information availableExtole
No trial information availableRatings
Meets Requirements
8.2
38
9.6
15
Ease of Use
7.9
38
9.2
15
Ease of Setup
7.8
30
8.8
10
Ease of Admin
8.1
30
9.4
9
Quality of Support
8.7
38
9.8
15
Has the product been a good partner in doing business?
8.9
31
9.6
9
Product Direction (% positive)
9.0
36
7.5
14
Features by Category
Visual UGC
7.7
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
8.1
7
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Support
8.6
7
Not enough data
7.5
6
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Community Building
7.5
8
Not enough data
8.5
9
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Community Improvement
7.5
6
Not enough data
7.2
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Analytics
7.2
6
Not enough data
8.8
7
Not enough data
8.7
9
Not enough data
Not enough data
Not enough data
Community Management
7.3
5
Not enough data
8.1
7
Not enough data
Not enough data
Not enough data
Community Analytics
Not enough data
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Agentic AI - Online Community Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Base and Extole are categorized as Customer Advocacy
Unique Categories
Base is categorized as Online Community Management and User-Generated Content
Extole has no unique categories
Reviews
Reviewers' Company Size
Base
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Extole
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
40.8%
Information Technology and Services
30.6%
Computer & Network Security
10.2%
Real Estate
4.1%
E-Learning
4.1%
Other
10.2%
Retail
15.8%
Consumer Goods
10.5%
Computer Software
10.5%
Telecommunications
5.3%
Photography
5.3%
Other
52.6%
Discussions
Base has no discussions with answers
Extole has no discussions with answers
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