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Compare Barracuda for MSPs and Syncro 
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At a Glance
Market Segments
Small-Business (77.8% of reviews)
Small-Business (89.6% of reviews)
Entry-Level Pricing
No pricing available
$129.00 Per Month
Barracuda for MSPs
Star Rating
(47)4.1 out of 5
Market Segments
Small-Business (77.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Browse all 2 pricing plansSyncro
Star Rating
(389)4.5 out of 5
Market Segments
Small-Business (89.6% of reviews)
Pros & Cons
Entry-Level Pricing
$129.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Barracuda MSP has a solid performance in Remote Backup with a score of 8.7, while Syncro excels in Unattended Remote Access with a score of 9.1, indicating that Syncro may offer a more seamless experience for users needing unattended support.
- Reviewers mention that Barracuda MSP's Quality of Support is rated at 7.9, which some users find lacking compared to Syncro's higher rating of 8.4, suggesting that users may have a better support experience with Syncro.
- G2 users highlight that Barracuda MSP's Ease of Setup is rated at 8.3, while Syncro's score of 8.8 indicates a more user-friendly onboarding process, making it potentially easier for new users to get started with Syncro.
- Users on G2 report that Barracuda MSP's Disaster Recovery feature scores 8.2, which is commendable, but Syncro's higher score of 9.0 suggests it may provide more robust options for users concerned about data recovery.
- Reviewers mention that Barracuda MSP's Session Recording feature has a lower score of 6.9, indicating some dissatisfaction, while Syncro's score of 8.4 shows that users find this feature more reliable and effective.
- Users say that Barracuda MSP's Asset Management is rated at 8.2, which is decent, but Syncro's score of 8.6 indicates a more comprehensive approach to managing assets, making it a better choice for users focused on asset tracking.
Pricing
Entry-Level Pricing
Barracuda for MSPs
No pricing availableSyncro
Core
$129.00
Per Month
Pricing per user / month
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine
Free Trial
Barracuda for MSPs
Free Trial is available
Syncro
Free Trial is available
Ratings
Meets Requirements
8.2
32
8.8
331
Ease of Use
8.4
32
8.8
338
Ease of Setup
8.3
28
8.7
299
Ease of Admin
8.2
27
8.9
252
Quality of Support
7.8
31
8.5
307
Has the product been a good partner in doing business?
8.0
27
9.1
247
Product Direction (% positive)
7.7
30
9.0
329
Features by Category
Compatibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Server Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.8
283
Not enough data
8.6
44
Not enough data
7.9
31
Monitoring and Management
Not enough data
8.8
277
Feature Not Available
8.5
273
Not enough data
8.2
268
Not enough data
8.1
275
Not enough data
8.7
37
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.7
41
Service Management
Not enough data
8.6
270
Not enough data
8.1
31
Not enough data
8.9
48
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
5.8
26
Not enough data
5.5
25
Not enough data
6.0
26
Not enough data
5.6
26
Not enough data
5.3
25
Not enough data
5.2
25
Not enough data
5.3
25
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Firewall Software
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Artificial Intelligence - Firewall
Not enough data
Not enough data
Disaster Recovery as a Service (DRaaS)Hide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Solution Provision
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Disaster Recovery as a Service (DRaaS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
8.4
153
Not enough data
7.0
144
Not enough data
6.3
142
Not enough data
7.4
149
Project Management
Not enough data
6.2
144
Not enough data
6.2
145
Not enough data
6.6
142
Not enough data
6.6
141
Accounting
Not enough data
6.9
142
Not enough data
7.7
147
Not enough data
7.3
148
Not enough data
6.4
136
Not enough data
6.1
134
Portfolio Management
Not enough data
6.3
134
Not enough data
6.2
133
Not enough data
6.3
134
Not enough data
6.1
131
Analytics
Not enough data
6.2
130
Not enough data
7.3
143
Not enough data
6.6
131
Administration
Not enough data
7.5
146
Not enough data
7.3
144
Not enough data
7.9
143
Platform
Not enough data
7.7
140
Not enough data
6.9
128
Not enough data
9.0
143
Not enough data
6.7
140
Not enough data
4.9
131
Generative AI
Not enough data
5.3
51
Not enough data
5.2
49
Artificial Intelligence - Professional Services Automation
Not enough data
5.3
12
Not enough data
5.1
13
Not enough data
6.2
15
Agentic AI - Professional Services Automation
Not enough data
5.6
13
Not enough data
5.6
12
Administration
Not enough data
8.4
200
Not enough data
8.4
198
Not enough data
7.2
180
Not enough data
8.9
205
Not enough data
8.2
194
Not enough data
8.1
199
Maintenance
Not enough data
8.9
211
Not enough data
7.6
173
Communication
Not enough data
8.0
191
Not enough data
5.2
162
Not enough data
5.1
163
Not enough data
6.2
169
Security
Not enough data
7.9
174
Not enough data
8.0
178
Device Support
Not enough data
6.5
179
Not enough data
7.7
185
Not enough data
7.7
189
Performance
Not enough data
7.8
200
Generative AI
Not enough data
5.7
85
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.4
186
Not enough data
8.6
193
Not enough data
8.4
194
Not enough data
7.0
170
Not enough data
7.3
161
Not enough data
9.2
192
Not enough data
8.5
186
Platform
Not enough data
7.9
185
Not enough data
Feature Not Available
Not enough data
8.0
183
Not enough data
Feature Not Available
Security
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Barracuda for MSPs and Syncro are categorized as Remote Support, Remote Monitoring & Management (RMM), and Remote Desktop
Unique Categories
Barracuda for MSPs is categorized as Firewall Software, Disaster Recovery as a Service (DRaaS), and Server Backup
Syncro is categorized as Professional Services Automation and Endpoint Management
Reviews
Reviewers' Company Size
Barracuda for MSPs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Syncro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
52.8%
Computer & Network Security
19.4%
Computer Networking
8.3%
Hospital & Health Care
5.6%
Retail
2.8%
Other
11.1%
Information Technology and Services
54.5%
Computer & Network Security
24.3%
Computer Networking
3.5%
Consulting
1.6%
Computer Hardware
1.6%
Other
14.4%
Discussions
Barracuda for MSPs has no discussions with answers
What is Synchro software used for?
3 Comments
TY
Its a RMM and PSA tools used by managed service providers and/or internal IT teams Read more
What is Synchro Pro?
1 Comment
RV
The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like...Read more
What is atera RMM?
1 Comment
NP
Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the...Read more
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