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Compare Bandwidth and Vonage Communications APIs 
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At a Glance
Market Segments
Small-Business (44.4% of reviews)
Small-Business (67.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Bandwidth
Star Rating
(467)4.4 out of 5
Market Segments
Small-Business (44.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BandwidthVonage Communications APIs
Star Rating
(403)4.2 out of 5
Market Segments
Small-Business (67.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Vonage Communications APIsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Vonage Communications APIs excel in "Communication Varieties" with a score of 9.0, allowing for a diverse range of communication methods, while Bandwidth falls short with a score of 8.2, which may limit options for users seeking versatility.
- Reviewers mention that Bandwidth shines in "Quality of Support," achieving a score of 9.0 compared to Vonage's 8.1. This indicates that users may find Bandwidth more reliable when seeking assistance or troubleshooting issues.
- G2 users highlight that Vonage's "API Call Speed" is rated at 8.8, suggesting a faster response time for API requests, whereas Bandwidth's score of 8.2 may lead to slower performance in high-demand scenarios.
- Users on G2 report that Vonage's "Live Chat" feature scores 8.5, providing effective real-time communication, while Bandwidth lacks this feature, which could be a significant drawback for businesses relying on immediate customer interaction.
- Reviewers say that Bandwidth's "Documentation" is rated lower at 7.8 compared to Vonage's 8.4, indicating that users may find Vonage's resources more comprehensive and easier to navigate when integrating the software.
- Users report that Vonage's "Scalability" is rated at 7.7, which may pose challenges for growing businesses, while Bandwidth's higher score in this area suggests it may better accommodate expanding user bases and increased demand.
Pricing
Entry-Level Pricing
Bandwidth
No pricing availableVonage Communications APIs
No pricing availableFree Trial
Bandwidth
Free Trial is available
Vonage Communications APIs
Free Trial is available
Ratings
Meets Requirements
8.9
328
8.7
321
Ease of Use
8.8
360
8.7
325
Ease of Setup
8.7
214
8.7
237
Ease of Admin
8.8
193
8.4
230
Quality of Support
9.0
326
8.1
301
Has the product been a good partner in doing business?
9.0
196
8.4
220
Product Direction (% positive)
8.9
321
7.3
319
Features by Category
Functionality
8.1
53
|
Verified
8.8
39
|
Verified
8.0
46
|
Verified
8.9
39
|
Verified
8.1
52
|
Verified
8.9
39
|
Verified
Support
7.8
57
|
Verified
8.3
40
|
Verified
Feature Not Available
8.0
35
|
Verified
8.4
59
|
Verified
8.4
39
|
Verified
API Features
Not enough data
8.0
10
Not enough data
8.5
9
Not enough data
7.1
8
Not enough data
8.1
9
Not enough data
8.7
10
Security and Compliance
Not enough data
8.3
10
Not enough data
8.5
10
Not enough data
8.8
10
Not enough data
8.8
8
Platform Basics - Phone Verification
Not enough data
8.9
11
Not enough data
8.8
11
Not enough data
8.3
11
Not enough data
8.6
11
Not enough data
8.8
11
Not enough data
8.0
11
Additional Features - Phone Verification
Not enough data
8.9
11
Not enough data
9.1
11
Not enough data
8.5
11
Agentic AI - Phone Verification
Not enough data
7.2
6
Platform Basics - VoIP Providers
8.7
5
Not enough data
9.2
6
Not enough data
6.9
6
Not enough data
8.3
6
Not enough data
8.3
5
Not enough data
8.8
7
Not enough data
Basic Communication
9.1
44
Not enough data
7.6
16
Not enough data
8.3
17
Not enough data
7.6
16
Not enough data
8.5
31
Not enough data
8.9
17
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
7.8
16
Not enough data
7.2
25
Not enough data
6.9
17
Not enough data
Advanced Features
7.0
23
Not enough data
7.6
26
Not enough data
9.3
44
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Categories
Categories
Shared Categories
Bandwidth and Vonage Communications APIs are categorized as Communication Platform as a Service (CPaaS)
Unique Categories
Bandwidth is categorized as VoIP Providers
Vonage Communications APIs is categorized as Phone Verification, Video Platform as a Service (VPaaS), and RCS Business Messaging
Reviews
Reviewers' Company Size
Bandwidth
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vonage Communications APIs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
58.9%
Information Technology and Services
12.1%
Computer Software
8.1%
Marketing and Advertising
2.4%
Internet
2.4%
Other
16.2%
Computer Software
16.9%
Information Technology and Services
10.0%
Telecommunications
8.3%
Marketing and Advertising
5.3%
Financial Services
5.0%
Other
54.4%
Discussions
Do you offer International service?
1 Comment
Official Response from Bandwidth
Today, Bandwidth operates mostly in the US and Canada, with almost 60 million local and toll-free phone numbers in operation on our network. Bandwidth...Read more
Is support included?
1 Comment
Official Response from Bandwidth
Yes! We are proud to offer extensive, included support for every Bandwidth customer. Customers receive a range of included support options including email...Read more
Can I run my short code campaign on Bandwidth?
1 Comment
Official Response from Bandwidth
You can! But there are a few things to take note of: while we’re able to power short codes here at Bandwidth, we don’t lease or sell them to our customers....Read more
How do I set up automatic payments using PayPal or credit card?
1 Comment
Official Response from Vonage Communications APIs
You can set up an automatic payment (auto-reload) if you have had it enabled on your account. Requests to have it enabled for your account can be created by...Read more
Can I sign up for Nexmo from any country?
1 Comment
Official Response from Vonage Communications APIs
For the majority of countries in the world, you can sign-up to use Nexmo's services in a few clicks.
However, there are some countries where we are unable...Read more
How much does it cost for Nexmo's services?
1 Comment
Official Response from Vonage Communications APIs
You can see our global default pricing on www.nexmo.com/pricing.
We are a prepaid pay as you use the platform. You top up your account and we will charge...Read more
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