# Bandwidth, Twilio vs MSG91 Comparison

| | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.1 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 504 | 518 | 199 | 
| **Largest Market Segment** | Small-Business (44.6% of reviews) | Small-Business (51.6% of reviews) | Small-Business (68.1% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | Pay As You Go Per Month | 

---
## Top Pros & Cons

### Bandwidth

Pros:
- Ease of Use (20 reviews)
- Customer Support (14 reviews)

Cons:
- Customer Service (11 reviews)
- Complex Processes (9 reviews)

### Twilio

Pros:
- Ease of Use (40 reviews)
- Easy Integrations (30 reviews)

Cons:
- Expensive (26 reviews)
- Poor Customer Support (23 reviews)

### MSG91

Pros:
- Customer Support (96 reviews)
- Helpful (93 reviews)

Cons:
- Dashboard Issues (20 reviews)
- Lack of Clarity (17 reviews)

---
## Ratings Comparison
| Rating | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
  | **Meets Requirements** | 8.9 (333 reviews) | 8.7 (374 reviews) | 8.8 (127 reviews) | 
  | **Ease of Use** | 8.7 (393 reviews) | 8.2 (382 reviews) | 8.8 (127 reviews) | 
  | **Ease of Setup** | 8.6 (219 reviews) | 7.7 (221 reviews) | 9.0 (116 reviews) | 
  | **Ease of Admin** | 8.8 (196 reviews) | 7.9 (196 reviews) | 8.6 (70 reviews) | 
  | **Quality of Support** | 8.9 (331 reviews) | 7.8 (340 reviews) | 8.9 (126 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (199 reviews) | 8.0 (187 reviews) | 9.0 (69 reviews) | 
  | **Product Direction (% positive)** | 8.9 (326 reviews) | 8.3 (362 reviews) | 9.3 (115 reviews) | 

---
## Pricing

### Bandwidth

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Twilio

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### MSG91

#### Entry-Level Pricing

Plan: Starter — Pick Your Channel & Start Fast

Price: Pay As You Go Per Month

Description: Best for startups and small businesses getting started with 1–2 communication channels.
Launch quickly with flexible, usage-based pricing and no long-term commitment.Charges vary by channel, country, and message type. No monthly commitment.Usage-based pricing. Add funds to a prepaid wallet and consume credits across MSG91 products (WhatsApp, SMS/OTP, Voice, Email, Chatbot). 

Key Features:
- Usage-based pricing (pay-as-you-go)
- Prepaid wallet system (add funds & use across services)
- No monthly commitment

[Browse all 3 editions](https://www.g2.com/products/msg91/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Multi-Factor Authentication (MFA)

| Product | Score | Reviews |
|---|---|---|
| **Bandwidth** | N/A | N/A |
| **Twilio** | N/A | N/A |
| **MSG91** | N/A | N/A |

#### Authentication type

| Feature | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **SMS-Based** | Not enough data | Not enough data | Not enough data | 
| **Voice-Based Telephony** | Not enough data | Not enough data | Not enough data | 
| **Email-Based** | Not enough data | Not enough data | Not enough data | 
| **Hardware Token-Based** | Not enough data | Not enough data | Not enough data | 
| **Software Token** | Not enough data | Not enough data | Not enough data | 
| **Biometric Factor** | Not enough data | Not enough data | Not enough data | 
| **Mobile-Push** | Not enough data | Not enough data | Not enough data | 
| **Risk-Based Authentication** | Not enough data | Not enough data | Not enough data | 

#### Functionality

| Feature | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **Multi-Device Sync** | Not enough data | Not enough data | Not enough data | 
| **Backup** | Not enough data | Not enough data | Not enough data | 

#### Implementation

| Feature | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **Easy Setup** | Not enough data | Not enough data | Not enough data | 
| **Mobile SDK** | Not enough data | Not enough data | Not enough data | 
| **Web SDK** | Not enough data | Not enough data | Not enough data | 

### Transactional Email

| Product | Score | Reviews |
|---|---|---|
| **Bandwidth** | N/A | N/A |
| **Twilio** | N/A | N/A |
| **MSG91** | 10.0/10 | 12 |

#### Administration

| Feature | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **Template Creation** | Not enough data | Not enough data | Not enough data | 
| **Preset Template Availability** | Not enough data | Not enough data | Not enough data | 
| **Custom Unsubscribe** | Not enough data | Not enough data | Not enough data | 
| **Email Segmentation** | Not enough data | Not enough data | Not enough data | 
| **Detailed Server Logs** | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 

#### Integrations

| Feature | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **Webhooks** | Not enough data | Not enough data | Not enough data | 
| **Event Tracking API** | Not enough data | Not enough data | Not enough data | 
| **Mail Send API** | Not enough data | Not enough data | Not enough data | 
| **Spam Filter Testing** | Not enough data | Not enough data | Not enough data | 

#### Platform

| Feature | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **Custom Tracking Domain** | Not enough data | Not enough data | Not enough data | 
| **Multiple Domains** | Not enough data | Not enough data | Not enough data | 
| **Dedicated IP** | Not enough data | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | Not enough data | 
| **Sender Reputation Management** | Not enough data | Not enough data | Not enough data | 
| **Tracking & Reporting** | Not enough data | Not enough data | Not enough data | 
| **Enterprise Scalability** | Not enough data | Not enough data | 10.0 (6 reviews) | 
| **Performance and Reliability** | Not enough data | Not enough data | 10.0 (7 reviews) | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Bandwidth** | N/A | N/A |
| **Twilio** | N/A | N/A |
| **MSG91** | 9.8/10 | 20 |

#### Text Messaging

| Feature | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **Bulk SMS** | Not enough data | Not enough data | 10.0 (8 reviews) | 
| **Two-Way Text Messaging** | Not enough data | Not enough data | Not enough data | 
| **Text Scheduler** | Not enough data | Not enough data | Not enough data | 
| **Automatic Replies** | Not enough data | Not enough data | Not enough data | 
| **Automatic URL Shortening** | Not enough data | Not enough data | Not enough data | 
| **MMS Marketing** | Not enough data | Not enough data | Feature Not Available | 
| **Personalization** | Not enough data | Not enough data | Not enough data | 
| **Transactional SMS** | Not enough data | Not enough data | 10.0 (6 reviews) | 

#### SMS Platform

| Feature | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **Reporting** | Not enough data | Not enough data | 9.3 (10 reviews) | 
| **Automation** | Not enough data | Not enough data | 9.5 (7 reviews) | 
| **White Label** | Not enough data | Not enough data | Not enough data | 
| **Text-to-Landline** | Not enough data | Not enough data | Feature Not Available | 
| **Short Codes** | Not enough data | Not enough data | Not enough data | 
| **API Integration** | Not enough data | Not enough data | 10.0 (10 reviews) | 

#### Agentic AI - SMS Marketing

| Feature | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Communication Platform as a Service (CPaaS)

| Product | Score | Reviews |
|---|---|---|
| **Bandwidth** | 8.1/10 | 69 |
| **Twilio** | 7.8/10 | 129 |
| **MSG91** | 8.8/10 | 109 |

#### Functionality

| Feature | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **Ease Of Integration** | 8.1 (54 reviews) ✓ Verified | 8.1 (113 reviews) ✓ Verified | 9.5 (63 reviews) ✓ Verified | 
| **API Call Speed** | 8.0 (47 reviews) ✓ Verified | 8.3 (104 reviews) ✓ Verified | 9.2 (33 reviews) ✓ Verified | 
| **Communication Varieties** | 8.1 (52 reviews) ✓ Verified | 8.3 (109 reviews) ✓ Verified | 8.8 (51 reviews) ✓ Verified | 

#### Support

| Feature | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **Documentation** | 7.8 (58 reviews) ✓ Verified | 7.5 (108 reviews) ✓ Verified | 8.4 (35 reviews) ✓ Verified | 
| **Community Support** | Feature Not Available | Feature Not Available | 8.2 (19 reviews) | 
| **Professional Support** | 8.3 (64 reviews) ✓ Verified | 6.9 (110 reviews) ✓ Verified | 8.9 (83 reviews) ✓ Verified | 

### Video Platform as a Service (VPaaS)

| Product | Score | Reviews |
|---|---|---|
| **Bandwidth** | N/A | N/A |
| **Twilio** | 6.9/10 | 15 |
| **MSG91** | N/A | N/A |

#### API Features

| Feature | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **Live Chat** | Not enough data | 6.7 (12 reviews) | Not enough data | 
| **Screen Sharing** | Not enough data | 6.7 (12 reviews) | Not enough data | 
| **Subtitles and Closed Captions** | Not enough data | 6.7 (13 reviews) | Not enough data | 
| **Custom Video Player** | Not enough data | 7.3 (11 reviews) | Not enough data | 
| **Live Simulcasting** | Not enough data | 7.0 (11 reviews) | Not enough data | 

#### Security and Compliance

| Feature | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **Encryption** | Not enough data | 6.5 (11 reviews) | Not enough data | 
| **Watermarking** | Not enough data | 6.7 (11 reviews) | Not enough data | 
| **HIPAA Compliance** | Not enough data | 7.2 (13 reviews) | Not enough data | 
| **GDPR Compliance** | Not enough data | 7.3 (11 reviews) | Not enough data | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Bandwidth** | N/A | N/A |
| **Twilio** | 4.9/10 | 5 |
| **MSG91** | N/A | N/A |

#### Basic Communication - Cloud PBX

| Feature | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **Call Management** | Not enough data | 4.7 (5 reviews) | Not enough data | 
| **Communication Management** | Not enough data | 5.0 (5 reviews) | Not enough data | 
| **Scalability** | Not enough data | 5.0 (5 reviews) | Not enough data | 
| **Integrations** | Not enough data | 5.7 (5 reviews) | Not enough data | 
| **Mobile Accessibility** | Not enough data | 5.3 (5 reviews) | Not enough data | 
| **Accessibility** | Not enough data | 5.3 (5 reviews) | Not enough data | 

#### Advanced Features - Cloud PBX

| Feature | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **Security and Compliance** | Not enough data | 4.7 (5 reviews) | Not enough data | 
| **Analytics and Reporting** | Not enough data | 4.3 (5 reviews) | Not enough data | 
| **Support and Reliability** | Not enough data | 3.7 (5 reviews) | Not enough data | 
| **Automated attendant** | Not enough data | 5.0 (5 reviews) | Not enough data | 

### Phone Verification

| Product | Score | Reviews |
|---|---|---|
| **Bandwidth** | N/A | N/A |
| **Twilio** | N/A | N/A |
| **MSG91** | N/A | N/A |

#### Platform Basics - Phone Verification

| Feature | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **Accuracy** | Not enough data | Not enough data | Not enough data | 
| **Call Screening** | Not enough data | Not enough data | Not enough data | 
| **Scalability** | Not enough data | Not enough data | Not enough data | 
| **Security Measures** | Not enough data | Not enough data | Not enough data | 
| **Reliable Delivery** | Not enough data | Not enough data | Not enough data | 
| **Customizable Workflows** | Not enough data | Not enough data | Not enough data | 

#### Additional Features - Phone Verification

| Feature | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **Integration Abilities** | Not enough data | Not enough data | Not enough data | 
| **Compliance with Regulations** | Not enough data | Not enough data | Not enough data | 
| **Reporting and Analytics** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Phone Verification

| Feature | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 

### WhatsApp Marketing

| Product | Score | Reviews |
|---|---|---|
| **Bandwidth** | N/A | N/A |
| **Twilio** | N/A | N/A |
| **MSG91** | 10.0/10 | 10 |

#### WhatsApp Messaging - WhatsApp Marketing

| Feature | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **Transactional Messages** | Not enough data | Not enough data | Not enough data | 
| **Bulk WhatsApp Messaging** | Not enough data | Not enough data | Not enough data | 
| **Conversational Messaging** | Not enough data | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | Not enough data | 
| **Promotional Messages** | Not enough data | Not enough data | Not enough data | 
| **Automated Replies** | Not enough data | Not enough data | Not enough data | 

#### WhatsApp Business Platform - WhatsApp Marketing

| Feature | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **Segmentation** | Not enough data | Not enough data | Not enough data | 
| **API Integration** | Not enough data | Not enough data | 10.0 (6 reviews) | 
| **WhatsApp Commerce** | Not enough data | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Bandwidth** | 8.0/10 | 51 |
| **Twilio** | N/A | N/A |
| **MSG91** | N/A | N/A |

#### Platform Basics - VoIP Providers

| Feature | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | Not enough data | Not enough data | 
| **Call Management** | 9.3 (5 reviews) | Not enough data | Not enough data | 
| **Network monitoring** | 6.9 (6 reviews) | Not enough data | Not enough data | 
| **Integrations** | 8.3 (6 reviews) | Not enough data | Not enough data | 
| **Virtual PBX** | Not enough data | Not enough data | Not enough data | 
| **SIP trunking services** | 8.8 (7 reviews) | Not enough data | Not enough data | 

#### Basic Communication

| Feature | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **Phone Calls** | 9.1 (44 reviews) | Not enough data | Not enough data | 
| **Video Calls** | 7.6 (15 reviews) | Not enough data | Not enough data | 
| **Instant Messaging** | 8.3 (17 reviews) | Not enough data | Not enough data | 
| **Screen Sharing** | 7.6 (16 reviews) | Not enough data | Not enough data | 
| **Conference Calls** | 8.6 (30 reviews) | Not enough data | Not enough data | 
| **Desk-to-Desk Calls** | 8.9 (17 reviews) | Not enough data | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

#### Access

| Feature | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **Software Pairing** | 7.8 (16 reviews) | Not enough data | Not enough data | 
| **Browser Extension** | 7.2 (25 reviews) | Not enough data | Not enough data | 
| **Individual Download** | 7.3 (16 reviews) | Not enough data | Not enough data | 

#### Advanced Features

| Feature | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **Hold Music** | 7.0 (22 reviews) | Not enough data | Not enough data | 
| **Automated Attendants** | 7.5 (25 reviews) | Not enough data | Not enough data | 
| **VOiP Number** | 9.3 (44 reviews) | Not enough data | Not enough data | 

### RCS Business Messaging

| Product | Score | Reviews |
|---|---|---|
| **Bandwidth** | N/A | N/A |
| **Twilio** | N/A | N/A |
| **MSG91** | N/A | N/A |

#### Messaging - RCS Business Messaging

| Feature | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **Personalization** | Not enough data | Not enough data | Not enough data | 
| **Rich Media** | Not enough data | Not enough data | Not enough data | 
| **Interactive Messages** | Not enough data | Not enough data | Not enough data | 
| **Branded Templates** | Not enough data | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | Not enough data | 
| **Conversational RCS** | Not enough data | Not enough data | Not enough data | 
| **Transactional RCS** | Not enough data | Not enough data | Not enough data | 
| **Promotional RCS** | Not enough data | Not enough data | Not enough data | 

#### Security / Verification - RCS Business Messaging

| Feature | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **Verified Sender** | Not enough data | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | Not enough data | 
| **Authentification** | Not enough data | Not enough data | Not enough data | 

#### Analytics / Deliverability - RCS Business Messaging

| Feature | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **Read Receipts** | Not enough data | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | Not enough data | 
| **SMS Fallback** | Not enough data | Not enough data | Not enough data | 

#### AI - RCS Business Messaging

| Feature | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **AI** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas)

**Unique to Bandwidth (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Twilio (6):** [ RCS Business Messaging Software](https://www.g2.com/categories/rcs-business-messaging), [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms), [Video Platform as a Service (VPaaS) Software](https://www.g2.com/categories/video-platform-as-a-service-vpaas), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to MSG91 (6):** [ RCS Business Messaging Software](https://www.g2.com/categories/rcs-business-messaging), [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Transactional Email Software](https://www.g2.com/categories/transactional-email), [Multi-Factor Authentication (MFA) Software](https://www.g2.com/categories/multi-factor-authentication-mfa), [Phone Verification Software](https://www.g2.com/categories/phone-verification)


---
## Reviewer Demographics

### By Company Size

| Segment | Bandwidth | Twilio | MSG91 | 
|---|---|---|---|
| **Small-Business** | 44.6% | 51.6% | 68.1% | 
| **Mid-Market** | 39.0% | 30.0% | 28.3% | 
| **Enterprise** | 16.3% | 18.4% | 3.6% | 

### By Industry

#### Bandwidth

- **Telecommunications:** 58.9%
- **Information Technology and Services:** 11.9%
- **Computer Software:** 8.4%
- **Internet:** 2.2%
- **Marketing and Advertising:** 2.2%
- **Consumer Services:** 2.0%
- **Financial Services:** 1.1%
- **Retail:** 1.1%
- **Hospital & Health Care:** 1.1%
- **Insurance:** 0.9%
- **Other:** 10.3%

#### Twilio

- **Computer Software:** 17.5%
- **Information Technology and Services:** 11.2%
- **Marketing and Advertising:** 6.8%
- **Financial Services:** 5.0%
- **Internet:** 4.8%
- **Health, Wellness and Fitness:** 4.6%
- **Telecommunications:** 3.9%
- **Real Estate:** 2.7%
- **Hospital & Health Care:** 2.5%
- **Non-Profit Organization Management:** 2.5%
- **Other:** 38.5%

#### MSG91

- **Computer Software:** 14.5%
- **Information Technology and Services:** 8.7%
- **Financial Services:** 8.0%
- **Education Management:** 8.0%
- **Marketing and Advertising:** 5.8%
- **Apparel & Fashion:** 5.1%
- **Hospital & Health Care:** 5.1%
- **Retail:** 4.3%
- **Health, Wellness and Fitness:** 3.6%
- **Hospitality:** 2.9%
- **Other:** 34.1%

---
## Alternatives

### Alternatives to Bandwidth

- [Telnyx CPaaS](https://www.g2.com/products/telnyx-cpaas/reviews) — 4.7/5 stars (525 reviews)
- [Plivo](https://www.g2.com/products/plivo/reviews) — 4.5/5 stars (746 reviews)
- [Vonage Communications APIs](https://www.g2.com/products/vonage-communications-apis/reviews) — 4.2/5 stars (404 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2095 reviews)
- [Bird](https://www.g2.com/products/messagebird-bird/reviews) — 3.9/5 stars (73 reviews)
- [Sinch](https://www.g2.com/products/sinch/reviews) — 3.8/5 stars (34 reviews)
- [Wati](https://www.g2.com/products/wati/reviews) — 4.6/5 stars (477 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (500 reviews)
- [CallTower](https://www.g2.com/products/calltower/reviews) — 4.3/5 stars (373 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1546 reviews)

### Alternatives to Twilio

- [Plivo](https://www.g2.com/products/plivo/reviews) — 4.5/5 stars (746 reviews)
- [Vonage Communications APIs](https://www.g2.com/products/vonage-communications-apis/reviews) — 4.2/5 stars (404 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2095 reviews)
- [Telnyx CPaaS](https://www.g2.com/products/telnyx-cpaas/reviews) — 4.7/5 stars (525 reviews)
- [Wati](https://www.g2.com/products/wati/reviews) — 4.6/5 stars (477 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)
- [Bird](https://www.g2.com/products/messagebird-bird/reviews) — 3.9/5 stars (73 reviews)
- [Infobip](https://www.g2.com/products/infobip/reviews) — 4.3/5 stars (58 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1582 reviews)
- [EZ Texting](https://www.g2.com/products/ez-texting/reviews) — 4.5/5 stars (744 reviews)

### Alternatives to MSG91

- [Plivo](https://www.g2.com/products/plivo/reviews) — 4.5/5 stars (746 reviews)
- [Vonage Communications APIs](https://www.g2.com/products/vonage-communications-apis/reviews) — 4.2/5 stars (404 reviews)
- [Telnyx CPaaS](https://www.g2.com/products/telnyx-cpaas/reviews) — 4.7/5 stars (525 reviews)
- [Wati](https://www.g2.com/products/wati/reviews) — 4.6/5 stars (477 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2095 reviews)
- [Dotdigital](https://www.g2.com/products/dotdigital/reviews) — 4.4/5 stars (1199 reviews)
- [SendPulse](https://www.g2.com/products/sendpulse/reviews) — 4.6/5 stars (713 reviews)
- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2561 reviews)
- [Braze](https://www.g2.com/products/braze/reviews) — 4.5/5 stars (1681 reviews)
- [Klaviyo](https://www.g2.com/products/klaviyo/reviews) — 4.6/5 stars (1350 reviews)

---
## Top Discussions

### Bandwidth

- Title: [What is CPaaS?](https://www.g2.com/discussions/cpaas) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "CPaaS stands for Communications Platforms as a Service. Typical CPaaS offerings include software APIs that allow for easy access to communications services..."
- Title: [Why does owning and operating a carrier network make a difference?](https://www.g2.com/discussions/bandwidth-s-carrier-network) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "In short, owning and operating the network means Bandwidth customers have more control and a more scalable pricing structure compared to working with other..."
- Title: [What are the differences between Bandwidth and Twilio?](https://www.g2.com/discussions/differences-between-bandwidth-and-twilio) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "While there are many small differences between the two vendors, the main differentiator between Bandwidth and Twilio lies in Bandwidth’s owned and operated..."
- Title: [Can I run my short code campaign on Bandwidth?](https://www.g2.com/discussions/short-codes-eg-5-digit-numbers-commonly-used-for-some-text-messaging-campaigns) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "You can! But there are a few things to take note of: while we’re able to power short codes here at Bandwidth, we don’t lease or sell them to our customers...."
- Title: [Is support included?](https://www.g2.com/discussions/included-support) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes! We are proud to offer extensive, included support for every Bandwidth customer. Customers receive a range of included support options including email..."

### Twilio

- Title: [Is it possible to do automated skype message using twilio](https://www.g2.com/discussions/is-it-possible-to-do-automated-skype-message-using-twilio) — 2 comments, 1 upvote
  > **Top comment:** "There's no specific API for sending Skype messages, like there is for WhatsApp for example, BUT you could use the Programmable SMS API to send an SMS to a..."
- Title: [What is Twilio used for?](https://www.g2.com/discussions/what-is-twilio-used-for) — 1 comment
  > **Top comment:** "As a Whatsapp Business provider"
- Title: [Is twilio reliable?](https://www.g2.com/discussions/is-twilio-reliable) — 1 comment
  > **Top comment:** "Never had an issue in more than 3 years using it that impacted my business in a significative way"
- Title: [What is the use of twilio?](https://www.g2.com/discussions/what-is-the-use-of-twilio) — 1 comment
  > **Top comment:** "using Twilio as one of my cloud pabx alternatives."

### MSG91

No discussions available for this product.

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bandwidth-bandwidth-vs-twilio-vs-msg91)