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Compare Bandwidth and Telnyx CPaaS 
Featured Products
At a Glance
Market Segments
Small-Business (44.4% of reviews)
Small-Business (80.8% of reviews)
Entry-Level Pricing
No pricing available
Pay As You Go
Bandwidth
Star Rating
(471)4.4 out of 5
Market Segments
Small-Business (44.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BandwidthTelnyx CPaaS
Star Rating
(523)4.7 out of 5
Market Segments
Small-Business (80.8% of reviews)
Pros & Cons
Entry-Level Pricing
Pay As You Go
Free Trial is available
Learn more about Telnyx CPaaSSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Telnyx CPaaS excels in user satisfaction, reflected in its higher overall ratings and a significant number of recent reviews. Users appreciate the affordable pricing and commend the platform for its easy setup and clear documentation, making it a great choice for small businesses.
- Users say that Bandwidth offers reliable voice communication and seamless integration, which is crucial for businesses looking to enhance their communication capabilities. Reviewers highlight the strong API suite and the benefits of its direct-to-carrier model, which ensures better call quality and lower latency.
- According to verified reviews, Telnyx CPaaS stands out for its ease of use, with many users noting how intuitive the interface is. This simplicity is particularly beneficial for those who may not have extensive technical expertise, allowing them to get started quickly.
- Reviewers mention that while Bandwidth provides solid call management features, Telnyx CPaaS offers a more comprehensive range of communication varieties, including video calls and instant messaging, which enhances overall user experience.
- Users highlight that Telnyx CPaaS has a strong focus on customer support, with many praising the quick response times and helpfulness of the support team. This level of service can be a deciding factor for businesses that prioritize ongoing assistance.
- G2 reviewers note that while both platforms have their strengths, Telnyx CPaaS generally receives higher marks for network monitoring capabilities, which is essential for businesses that need to ensure consistent service quality and performance.
Pricing
Entry-Level Pricing
Bandwidth
No pricing availableFree Trial
Bandwidth
Free Trial is available
Telnyx CPaaS
Free Trial is available
Ratings
Meets Requirements
8.9
331
9.4
440
Ease of Use
8.8
363
9.1
452
Ease of Setup
8.6
217
9.0
389
Ease of Admin
8.8
195
9.2
334
Quality of Support
8.9
329
9.2
437
Has the product been a good partner in doing business?
9.0
198
9.3
324
Product Direction (% positive)
8.9
324
9.2
433
Features by Category
Functionality
8.1
54
|
Verified
8.9
252
|
Verified
8.0
47
|
Verified
8.9
230
|
Verified
8.1
52
|
Verified
9.1
237
|
Verified
Support
7.8
58
|
Verified
8.8
251
|
Verified
Feature Not Available
8.4
216
|
Verified
8.3
62
|
Verified
8.9
236
|
Verified
Platform Basics - VoIP Providers
Not enough data
8.7
32
9.3
5
9.1
34
6.9
6
8.3
31
8.3
6
8.4
31
Not enough data
8.3
29
8.8
7
8.9
36
Basic Communication
9.1
44
9.6
150
7.6
15
8.1
117
8.3
17
8.8
129
7.6
16
7.6
111
8.6
30
8.6
118
8.9
17
8.5
111
Agentic AI - VoIP Providers
Not enough data
8.1
14
Not enough data
7.3
14
Not enough data
8.0
14
Not enough data
8.5
14
Access
7.8
16
8.1
120
7.2
25
7.5
107
7.3
16
7.3
104
Advanced Features
7.0
22
8.5
107
7.5
25
8.4
110
9.3
44
9.5
136
Categories
Categories
Shared Categories
Bandwidth and Telnyx CPaaS are categorized as Communication Platform as a Service (CPaaS) and VoIP Providers
Unique Categories
Bandwidth has no unique categories
Telnyx CPaaS has no unique categories
Reviews
Reviewers' Company Size
Bandwidth
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Telnyx CPaaS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
58.7%
Information Technology and Services
12.0%
Computer Software
8.0%
Marketing and Advertising
2.4%
Internet
2.4%
Other
16.5%
Telecommunications
19.8%
Information Technology and Services
15.6%
Computer Software
11.3%
Marketing and Advertising
7.3%
Computer & Network Security
3.8%
Other
42.2%
Discussions
Do you offer International service?
1 Comment
Official Response from Bandwidth
Today, Bandwidth operates mostly in the US and Canada, with almost 60 million local and toll-free phone numbers in operation on our network. Bandwidth...Read more
Is support included?
1 Comment
Official Response from Bandwidth
Yes! We are proud to offer extensive, included support for every Bandwidth customer. Customers receive a range of included support options including email...Read more
Can I run my short code campaign on Bandwidth?
1 Comment
Official Response from Bandwidth
You can! But there are a few things to take note of: while we’re able to power short codes here at Bandwidth, we don’t lease or sell them to our customers....Read more
Does Telnyx provide any hardware?
1 Comment
TC
Telnyx are offering a 'software as a service / API as a service' - you setup the account via web admin panel; then add features etc as per your needs. You...Read more
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