# Bandwidth, Quo vs Nextiva Comparison

| | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 504 | 3,374 | 3,566 | 
| **Largest Market Segment** | Small-Business (44.6% of reviews) | Small-Business (91.4% of reviews) | Small-Business (77.3% of reviews) | 
| **Entry Level Price** | No pricing available | $15.00 1 per user per month (billed annually) | Starting at $15.00 1 User Per Month | 

---
## Top Pros & Cons

### Bandwidth

Pros:
- Ease of Use (18 reviews)
- Customer Support (12 reviews)

Cons:
- Complex Processes (9 reviews)
- Customer Service (9 reviews)

### Quo

Pros:
- Ease of Use (700 reviews)
- Customer Support (366 reviews)

Cons:
- Connection Issues (184 reviews)
- Missing Features (90 reviews)

### Nextiva

Pros:
- Customer Support (127 reviews)
- Ease of Use (117 reviews)

Cons:
- Complexity (25 reviews)
- Difficult Configuration (25 reviews)

---
## Ratings Comparison
| Rating | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
  | **Meets Requirements** | 8.9 (333 reviews) | 9.3 (2882 reviews) | 9.0 (2836 reviews) | 
  | **Ease of Use** | 8.7 (393 reviews) | 9.4 (2929 reviews) | 8.7 (2885 reviews) | 
  | **Ease of Setup** | 8.6 (219 reviews) | 9.3 (2208 reviews) | 8.4 (2170 reviews) | 
  | **Ease of Admin** | 8.8 (196 reviews) | 9.4 (1240 reviews) | 8.6 (1986 reviews) | 
  | **Quality of Support** | 8.9 (331 reviews) | 9.3 (2705 reviews) | 9.0 (2821 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (199 reviews) | 9.5 (1226 reviews) | 8.8 (1968 reviews) | 
  | **Product Direction (% positive)** | 8.9 (326 reviews) | 9.4 (2779 reviews) | 8.3 (2714 reviews) | 

---
## Pricing

### Bandwidth

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Quo

#### Entry-Level Pricing

Plan: Starter

Price: $15.00 1 per user per month (billed annually)

Description: For individuals and sole proprietors:

Key Features:
- One new local or toll-free number per user
- Calling and messaging to US and Canadian numbers
- Voicemail transcripts

[Browse all 3 editions](https://www.g2.com/products/quo-quo/pricing)

#### Free Trial

Yes

### Nextiva

#### Entry-Level Pricing

Plan: Core

Price: Starting at $15.00 1 User Per Month

Description: For small teams! Reliably run your business and communicate with your team and customers through unified voice, video, SMS, and digital channels with instant setup, no hardware, centralized conversations, and built-in tools for productivity, collaboration, and responsiveness.

Key Features:
- Inbound &amp; Outbound Voice
- Business SMS
- Video Meetings

[Browse all 6 editions](https://www.g2.com/products/nextiva/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Contact Center

| Product | Score | Reviews |
|---|---|---|
| **Bandwidth** | N/A | N/A |
| **Quo** | N/A | N/A |
| **Nextiva** | 8.5/10 | 207 |

#### Channels

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Voice** | Not enough data | Not enough data | 9.4 (194 reviews) | 
| **Social** | Not enough data | Not enough data | 7.9 (176 reviews) | 
| **Web Chat** | Not enough data | Not enough data | 7.7 (174 reviews) | 
| **Mobile SMS** | Not enough data | Not enough data | 8.2 (178 reviews) | 
| **Email** | Not enough data | Not enough data | 8.2 (168 reviews) | 

#### Generative AI

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **AI Text-to-Speech** | Not enough data | Not enough data | 7.6 (84 reviews) | 

#### Functions

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Session Routing** | Not enough data | Not enough data | 8.7 (173 reviews) | 
| **Session Queuing** | Not enough data | Not enough data | 8.6 (173 reviews) | 
| **Concurrent Calling** | Not enough data | Not enough data | 8.8 (174 reviews) | 
| **Speech Analytics** | Not enough data | Not enough data | 8.1 (171 reviews) | 
| **Auto Dialer** | Not enough data | Not enough data | 8.2 (169 reviews) | 
| **IVR** | Not enough data | Not enough data | 8.5 (176 reviews) | 
| **Inbound Screen Pop** | Not enough data | Not enough data | 8.5 (169 reviews) | 
| **Persistent Data** | Not enough data | Not enough data | 8.4 (165 reviews) | 

#### Agentic AI - Contact Center

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.8 (11 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 9.2 (11 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 9.2 (11 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 9.2 (11 reviews) | 

#### Administrative

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Session Summary Notes** | Not enough data | Not enough data | 8.3 (167 reviews) | 
| **Administrator Access** | Not enough data | Not enough data | 9.1 (176 reviews) | 
| **Reporting &amp; Dashboards** | Not enough data | Not enough data | 8.9 (176 reviews) | 
| **Session Recording** | Not enough data | Not enough data | 8.4 (166 reviews) | 
| **Agent Scheduling and Assignment** | Not enough data | Not enough data | 8.3 (160 reviews) | 

### Communication Platform as a Service (CPaaS)

| Product | Score | Reviews |
|---|---|---|
| **Bandwidth** | 8.1/10 | 69 |
| **Quo** | N/A | N/A |
| **Nextiva** | N/A | N/A |

#### Functionality

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Ease Of Integration** | 8.1 (54 reviews) ✓ Verified | Not enough data | Not enough data | 
| **API Call Speed** | 8.0 (47 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Communication Varieties** | 8.1 (52 reviews) ✓ Verified | Not enough data | Not enough data | 

#### Support

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Documentation** | 7.8 (58 reviews) ✓ Verified | Not enough data | Not enough data | 
| **Community Support** | Feature Not Available | Not enough data | Not enough data | 
| **Professional Support** | 8.3 (64 reviews) ✓ Verified | Not enough data | Not enough data | 

### Call Center Infrastructure (CCI)

| Product | Score | Reviews |
|---|---|---|
| **Bandwidth** | N/A | N/A |
| **Quo** | N/A | N/A |
| **Nextiva** | 8.6/10 | 772 |

#### Platform

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Omnichannel** | Not enough data | Not enough data | 8.1 (466 reviews) | 
| **Mobile Access** | Not enough data | Not enough data | 8.6 (667 reviews) | 
| **Queue Management** | Not enough data | Not enough data | 8.6 (585 reviews) | 
| **Call Routing** | Not enough data | Not enough data | 8.9 (693 reviews) | 
| **Call Back** | Not enough data | Not enough data | 8.8 (606 reviews) | 
| **IVR** | Not enough data | Not enough data | 8.3 (502 reviews) | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 8.6 (604 reviews) | 

#### Generative AI

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **AI Text-to-Speech** | Not enough data | Not enough data | 7.7 (295 reviews) | 

#### Workforce Management

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Call Monitoring** | Not enough data | Not enough data | 8.7 (607 reviews) | 
| **Performance Evaluation** | Not enough data | Not enough data | 8.7 (565 reviews) | 

#### Call Center Infrastructure (CCI)

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.8 (8 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.8 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.8 (8 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.8 (8 reviews) | 

#### Administrative

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Call Recording** | Not enough data | Not enough data | 8.7 (594 reviews) | 
| **Reporting &amp; Dashboards** | Not enough data | Not enough data | 8.7 (624 reviews) | 

### Cloud PBX Platforms

| Product | Score | Reviews |
|---|---|---|
| **Bandwidth** | N/A | N/A |
| **Quo** | N/A | N/A |
| **Nextiva** | 9.1/10 | 43 |

#### Basic Communication - Cloud PBX

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Call Management** | Not enough data | Not enough data | 9.4 (31 reviews) | 
| **Communication Management** | Not enough data | Not enough data | 9.1 (30 reviews) | 
| **Scalability** | Not enough data | Not enough data | 9.3 (28 reviews) | 
| **Integrations** | Not enough data | Not enough data | 8.5 (24 reviews) | 
| **Mobile Accessibility** | Not enough data | Not enough data | 8.7 (31 reviews) | 
| **Accessibility** | Not enough data | Not enough data | 9.0 (28 reviews) | 

#### Advanced Features - Cloud PBX

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Security and Compliance** | Not enough data | Not enough data | 9.1 (26 reviews) | 
| **Analytics and Reporting** | Not enough data | Not enough data | 9.3 (29 reviews) | 
| **Support and Reliability** | Not enough data | Not enough data | 9.1 (30 reviews) | 
| **Automated attendant** | Not enough data | Not enough data | 9.1 (27 reviews) | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Bandwidth** | 8.0/10 | 51 |
| **Quo** | 8.4/10 | 2008 |
| **Nextiva** | 8.2/10 | 1792 |

#### Platform Basics - VoIP Providers

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 8.3 (483 reviews) | 8.7 (66 reviews) | 
| **Call Management** | 9.3 (5 reviews) | 9.0 (562 reviews) | 8.8 (93 reviews) | 
| **Network monitoring** | 6.9 (6 reviews) | 8.4 (481 reviews) | 8.2 (58 reviews) | 
| **Integrations** | 8.3 (6 reviews) | 8.2 (504 reviews) | 8.1 (67 reviews) | 
| **Virtual PBX** | Not enough data | 7.8 (459 reviews) | 7.9 (54 reviews) | 
| **SIP trunking services** | 8.8 (7 reviews) | 7.7 (452 reviews) | 7.7 (53 reviews) | 

#### Basic Communication

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Phone Calls** | 9.1 (44 reviews) | 9.4 (1930 reviews) | 9.2 (1697 reviews) ✓ Verified | 
| **Video Calls** | 7.6 (15 reviews) | Feature Not Available | 7.9 (899 reviews) ✓ Verified | 
| **Instant Messaging** | 8.3 (17 reviews) | 9.4 (1777 reviews) | 8.3 (1057 reviews) ✓ Verified | 
| **Screen Sharing** | 7.6 (16 reviews) | Feature Not Available | 7.7 (830 reviews) | 
| **Conference Calls** | 8.6 (30 reviews) | Feature Not Available | 8.6 (1161 reviews) ✓ Verified | 
| **Desk-to-Desk Calls** | 8.9 (17 reviews) | 8.8 (1334 reviews) | 9.1 (1340 reviews) ✓ Verified | 

#### Agentic AI - VoIP Providers

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (363 reviews) | 7.7 (41 reviews) | 
| **Cross-system Integration** | Not enough data | 7.9 (364 reviews) | 7.8 (40 reviews) | 
| **Adaptive Learning** | Not enough data | 8.1 (362 reviews) | 7.6 (39 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (360 reviews) | 7.6 (40 reviews) | 

#### Access

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Software Pairing** | 7.8 (16 reviews) | Feature Not Available | 8.0 (903 reviews) | 
| **Browser Extension** | 7.2 (25 reviews) | Feature Not Available | 8.1 (898 reviews) | 
| **Individual Download** | 7.3 (16 reviews) | 9.0 (1474 reviews) | 8.5 (1040 reviews) ✓ Verified | 

#### Advanced Features

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Hold Music** | 7.0 (22 reviews) | 7.7 (1064 reviews) | 8.3 (1174 reviews) ✓ Verified | 
| **Automated Attendants** | 7.5 (25 reviews) | 8.2 (1297 reviews) | 8.6 (1244 reviews) ✓ Verified | 
| **VOiP Number** | 9.3 (44 reviews) | 9.4 (1745 reviews) | 9.1 (1492 reviews) | 

### AI Voice Assistants

| Product | Score | Reviews |
|---|---|---|
| **Bandwidth** | N/A | N/A |
| **Quo** | N/A | N/A |
| **Nextiva** | N/A | N/A |

#### Voice Recognition - AI Voice Assistants

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Voice Recognition** | Not enough data | Not enough data | Not enough data | 

#### Speech Synthesis - AI Voice Assistants

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Speech Synthesis** | Not enough data | Not enough data | Not enough data | 
| **Customizable speech** | Not enough data | Not enough data | Not enough data | 
| **Multiple voice actions** | Not enough data | Not enough data | Not enough data | 

#### Security and privacy - AI Voice Assistants

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Encrypted communication** | Not enough data | Not enough data | Not enough data | 

#### Compatibility - AI Voice Assistants

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Cross platform compatibility** | Not enough data | Not enough data | Not enough data | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **Bandwidth** | N/A | N/A |
| **Quo** | 7.3/10 | 48 |
| **Nextiva** | N/A | N/A |

#### Agentic AI - Google Workspace Communication Tools

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | 7.3 (48 reviews) | Not enough data | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Bandwidth** | N/A | N/A |
| **Quo** | 8.6/10 | 1147 |
| **Nextiva** | N/A | N/A |

#### Agentic AI - Outbound Call Tracking

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (119 reviews) | Not enough data | 
| **Natural Language Interaction** | Not enough data | 7.9 (118 reviews) | Not enough data | 

#### Calling

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Record Calls** | Not enough data | 9.3 (994 reviews) ✓ Verified | Not enough data | 
| **Generate Location** | Not enough data | 8.5 (860 reviews) ✓ Verified | Not enough data | 
| **Call Types** | Not enough data | 9.3 (983 reviews) ✓ Verified | Not enough data | 
| **Click-to-Call** | Not enough data | 9.1 (714 reviews) | Not enough data | 
| **Auto Dialer** | Not enough data | 7.8 (115 reviews) | Not enough data | 

#### Contacts

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Personalization** | Not enough data | 9.1 (1021 reviews) ✓ Verified | Not enough data | 
| **Information Locater** | Not enough data | 8.9 (899 reviews) ✓ Verified | Not enough data | 
| **Record Prospect Data** | Not enough data | 8.7 (881 reviews) ✓ Verified | Not enough data | 

#### Insights

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Notes** | Not enough data | 9.0 (921 reviews) ✓ Verified | Not enough data | 
| **Daily Summary** | Not enough data | 8.4 (861 reviews) | Not enough data | 
| **Automated Voicemails** | Not enough data | 8.8 (959 reviews) ✓ Verified | Not enough data | 
| **Automated Emails** | Not enough data | 7.9 (825 reviews) ✓ Verified | Not enough data | 
| **Sorts Prospects** | Not enough data | Feature Not Available | Not enough data | 
| **Automated Note Taking** | Not enough data | 8.6 (115 reviews) | Not enough data | 

### UCaaS Platforms

| Product | Score | Reviews |
|---|---|---|
| **Bandwidth** | N/A | N/A |
| **Quo** | N/A | N/A |
| **Nextiva** | 8.6/10 | 203 |

#### Agentic AI - UCaaS Platforms

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.1 (7 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.1 (7 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.3 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.6 (7 reviews) | 

#### Extensions

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Tenancy Flexibility** | Not enough data | Not enough data | 8.5 (149 reviews) ✓ Verified | 
| **Native VoIP** | Not enough data | Not enough data | 9.1 (159 reviews) ✓ Verified | 
| **CCaaS Option** | Not enough data | Not enough data | 8.8 (147 reviews) ✓ Verified | 

#### Features

| Feature | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Voicemail to Email** | Not enough data | Not enough data | 9.2 (185 reviews) ✓ Verified | 
| **Voicemail to SMS** | Not enough data | Not enough data | 8.5 (154 reviews) | 
| **File Sharing** | Not enough data | Not enough data | 8.3 (142 reviews) ✓ Verified | 
| **Voice Conferencing** | Not enough data | Not enough data | 9.0 (156 reviews) ✓ Verified | 
| **Video Conferencing** | Not enough data | Not enough data | 8.4 (146 reviews) ✓ Verified | 
| **Conference Transcripts** | Not enough data | Not enough data | Feature Not Available | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)

**Unique to Bandwidth (1):** [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas)

**Unique to Quo (2):** [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)

**Unique to Nextiva (5):** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms), [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants), [Contact Center Software](https://www.g2.com/categories/contact-center), [Call Center Infrastructure (CCI) Software](https://www.g2.com/categories/call-center-infrastructure-cci), [Cloud PBX Platforms Software](https://www.g2.com/categories/cloud-pbx-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Bandwidth | Quo | Nextiva | 
|---|---|---|---|
| **Small-Business** | 44.6% | 91.4% | 77.3% | 
| **Mid-Market** | 39.0% | 7.3% | 21.5% | 
| **Enterprise** | 16.3% | 1.3% | 1.2% | 

### By Industry

#### Bandwidth

- **Telecommunications:** 58.9%
- **Information Technology and Services:** 11.9%
- **Computer Software:** 8.4%
- **Internet:** 2.2%
- **Marketing and Advertising:** 2.2%
- **Consumer Services:** 2.0%
- **Financial Services:** 1.1%
- **Retail:** 1.1%
- **Hospital &amp; Health Care:** 1.1%
- **Insurance:** 0.9%
- **Other:** 10.3%

#### Quo

- **Real Estate:** 8.6%
- **Construction:** 6.0%
- **Consumer Services:** 5.4%
- **Marketing and Advertising:** 4.7%
- **Health, Wellness and Fitness:** 4.7%
- **Computer Software:** 4.6%
- **Information Technology and Services:** 4.3%
- **Hospital &amp; Health Care:** 3.7%
- **Financial Services:** 3.0%
- **Retail:** 2.5%
- **Other:** 52.4%

#### Nextiva

- **Hospital &amp; Health Care:** 6.0%
- **Insurance:** 5.7%
- **Construction:** 5.3%
- **Financial Services:** 4.6%
- **Real Estate:** 3.9%
- **Information Technology and Services:** 3.8%
- **Health, Wellness and Fitness:** 3.8%
- **Medical Practice:** 3.6%
- **Law Practice:** 3.4%
- **Legal Services:** 3.2%
- **Other:** 56.6%

---
## Alternatives

### Alternatives to Bandwidth

- [Telnyx CPaaS](https://www.g2.com/products/telnyx-cpaas/reviews) — 4.7/5 stars (525 reviews)
- [Twilio](https://www.g2.com/products/twilio/reviews) — 4.1/5 stars (521 reviews)
- [Plivo](https://www.g2.com/products/plivo/reviews) — 4.5/5 stars (747 reviews)
- [Vonage Communications APIs](https://www.g2.com/products/vonage-communications-apis/reviews) — 4.2/5 stars (404 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.6/5 stars (2096 reviews)
- [Bird](https://www.g2.com/products/messagebird-bird/reviews) — 3.9/5 stars (73 reviews)
- [Sinch](https://www.g2.com/products/sinch/reviews) — 3.8/5 stars (34 reviews)
- [Wati](https://www.g2.com/products/wati/reviews) — 4.6/5 stars (482 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (501 reviews)
- [CallTower](https://www.g2.com/products/calltower/reviews) — 4.3/5 stars (373 reviews)

### Alternatives to Quo

- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (203 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2385 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1585 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1839 reviews)
- [MightyCall](https://www.g2.com/products/mightycall/reviews) — 4.4/5 stars (331 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1367 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (501 reviews)
- [CallHippo](https://www.g2.com/products/callhippo/reviews) — 4.5/5 stars (399 reviews)

### Alternatives to Nextiva

- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (546 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1585 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1367 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1414 reviews)
- [8x8 Work](https://www.g2.com/products/8x8-work/reviews) — 4.2/5 stars (926 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (501 reviews)
- [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) — 4.4/5 stars (1547 reviews)
- [Talkdesk](https://www.g2.com/products/talkdesk/reviews) — 4.4/5 stars (2504 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4165 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (520 reviews)

---
## Top Discussions

### Bandwidth

- Title: [What is CPaaS?](https://www.g2.com/discussions/cpaas) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "CPaaS stands for Communications Platforms as a Service. Typical CPaaS offerings include software APIs that allow for easy access to communications services..."
- Title: [Why does owning and operating a carrier network make a difference?](https://www.g2.com/discussions/bandwidth-s-carrier-network) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "In short, owning and operating the network means Bandwidth customers have more control and a more scalable pricing structure compared to working with other..."
- Title: [What are the differences between Bandwidth and Twilio?](https://www.g2.com/discussions/differences-between-bandwidth-and-twilio) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "While there are many small differences between the two vendors, the main differentiator between Bandwidth and Twilio lies in Bandwidth’s owned and operated..."
- Title: [Can I run my short code campaign on Bandwidth?](https://www.g2.com/discussions/short-codes-eg-5-digit-numbers-commonly-used-for-some-text-messaging-campaigns) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "You can! But there are a few things to take note of: while we’re able to power short codes here at Bandwidth, we don’t lease or sell them to our customers...."
- Title: [Is support included?](https://www.g2.com/discussions/included-support) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes! We are proud to offer extensive, included support for every Bandwidth customer. Customers receive a range of included support options including email..."

### Quo

- Title: [Is open phone legit?](https://www.g2.com/discussions/is-open-phone-legit) — 26 comments
  > **Top comment:** "Yes Open Phone is legit! It is the best phone service on the market. "
- Title: [Is open phone free?](https://www.g2.com/discussions/is-open-phone-free) — 11 comments
  > **Top comment:** "No"
- Title: [What is like Google Voice?](https://www.g2.com/discussions/what-is-like-google-voice) — 4 comments
  > **Top comment:** "It is similar to google voice. There are some differences, though. Through OpenPhone, you can multiple numbers. Google Voice has a habit of having delays..."
- Title: [How does OpenPhone work?](https://www.g2.com/discussions/how-does-openphone-work) — 3 comments
  > **Top comment:** "It works great. Amazing audio quality, great functionality within the app or browser. No bugs."
- Title: [Do others experience issues with audio quality or SMS notifications?](https://www.g2.com/discussions/do-others-experience-issues-with-audio-quality-or-sms-notifications) — 2 comments, 1 upvote
  > **Top comment:** "Comment deleted by user."

### Nextiva

- Title: [What is VoIP feature?](https://www.g2.com/discussions/what-is-voip-feature) — 3 comments
  > **Top comment:** "Voip feature just means you can make calls over the internet, rather than a connected phone line or cell network. 
"
- Title: [What does nextiva do?](https://www.g2.com/discussions/what-does-nextiva-do) — 3 comments
  > **Top comment:** "provide phone service"
- Title: [How has Nextiva revolutionized business communication systems with its VoIP solutions?](https://www.g2.com/discussions/how-has-nextiva-revolutionized-business-communication-systems-with-its-voip-solutions) — 2 comments
  > **Top comment:** "From my perspective - Nextiva made everything seamless like it&#39;s part of my normal work system/equipment.  I don&#39;t feel like I have to do any extra logging..."
- Title: [What is Nextiva used for?](https://www.g2.com/discussions/what-is-nextiva-used-for) — 2 comments
  > **Top comment:** "They are in the business of sneak auto-renewals, being difficult to reach, and deferring everything to their legal department. "
- Title: [For those who switched to Nextiva from another service, whom did you come from, and do you feel there is parity between Nextiva and your previous provider?](https://www.g2.com/discussions/for-those-who-switched-to-nextiva-from-another-service-whom-did-you-come-from-and-do-you-feel-there-is-parity-between-nextiva-and-your-previous-provider) — 2 comments, 1 upvote
  > **Top comment:** "Good day everyone on this platform I wanna use this medium to express how you can recover your lost fund from forex, binary options scam companies or fake..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bandwidth-bandwidth-vs-quo-quo-vs-nextiva)

