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At a Glance
Market Segments
Small-Business (44.4% of reviews)
Small-Business (91.3% of reviews)
Entry-Level Pricing
No pricing available
$15.00 1 per user per month (billed annually)
Bandwidth
Star Rating
(467)4.4 out of 5
Market Segments
Small-Business (44.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BandwidthQuo
Star Rating
(3,240)4.7 out of 5
Market Segments
Small-Business (91.3% of reviews)
Pros & Cons
Entry-Level Pricing
$15.00 1 per user per month (billed annually)
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OpenPhone excels in ease of use, scoring 9.5 compared to Bandwidth's 8.8. Reviewers mention that OpenPhone's intuitive interface makes it simple for small businesses to manage their communications without extensive training.
- Reviewers mention that Bandwidth shines in SIP trunking services, achieving a score of 9.2, while OpenPhone lags behind at 7.3. Users appreciate Bandwidth's robust SIP capabilities, which are crucial for businesses needing reliable voice services.
- G2 users highlight that OpenPhone offers superior individual download options, scoring 9.0 compared to Bandwidth's 6.9. Reviewers say that this feature allows for seamless access to call recordings and messages, enhancing productivity.
- Users on G2 report that OpenPhone's call management features are user-friendly, scoring 8.9, while Bandwidth scores slightly higher at 9.0. However, reviewers mention that Bandwidth's advanced call routing options are particularly beneficial for larger teams.
- Reviewers mention that OpenPhone's automated attendants score 8.2, outperforming Bandwidth's 7.5. Users appreciate how OpenPhone's automated system efficiently directs calls, improving customer service response times.
- Users say that both products have strong support, but OpenPhone edges out with a score of 9.2 compared to Bandwidth's 9.0. Reviewers mention that OpenPhone's customer service is responsive and helpful, which is vital for small businesses needing quick resolutions.
Pricing
Entry-Level Pricing
Bandwidth
No pricing availableQuo
Starter
$15.00
1 per user per month (billed annually)
For individuals and sole proprietors:
- One new local or toll-free number per user
- Calling and messaging to US and Canadian numbers
- Voicemail transcripts
Free Trial
Bandwidth
Free Trial is available
Quo
Free Trial is available
Ratings
Meets Requirements
8.9
328
9.3
2,748
Ease of Use
8.8
360
9.4
2,793
Ease of Setup
8.7
214
9.3
2,072
Ease of Admin
8.8
193
9.4
1,206
Quality of Support
9.0
326
9.3
2,575
Has the product been a good partner in doing business?
9.0
196
9.5
1,193
Product Direction (% positive)
8.9
321
9.4
2,655
Features by Category
Functionality
8.1
53
|
Verified
Not enough data
8.0
46
|
Verified
Not enough data
8.1
52
|
Verified
Not enough data
Support
7.8
57
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
59
|
Verified
Not enough data
Platform Basics - VoIP Providers
8.7
5
8.3
477
9.2
6
8.9
508
6.9
6
8.3
477
8.3
6
8.2
477
8.3
5
7.8
456
8.8
7
7.7
450
Basic Communication
9.1
44
9.4
1845
7.6
16
Feature Not Available
8.3
17
9.4
1736
7.6
16
Feature Not Available
8.5
31
Feature Not Available
8.9
17
8.8
1329
Agentic AI - VoIP Providers
Not enough data
7.7
354
Not enough data
7.9
357
Not enough data
8.1
357
Not enough data
8.0
358
Access
7.8
16
Feature Not Available
7.2
25
Feature Not Available
6.9
17
9.0
1464
Advanced Features
7.0
23
7.6
1057
7.6
26
8.1
1265
9.3
44
9.4
1691
Agentic AI - Google Workspace Communication Tools
Not enough data
7.3
47
Agentic AI - Outbound Call Tracking
Not enough data
7.7
117
Not enough data
7.8
115
Calling
Not enough data
9.2
984
|
Verified
Not enough data
8.5
857
|
Verified
Not enough data
9.3
974
|
Verified
Not enough data
9.1
709
Not enough data
7.8
113
Contacts
Not enough data
9.1
1016
|
Verified
Not enough data
8.9
896
|
Verified
Not enough data
8.7
877
|
Verified
Insights
Not enough data
9.0
916
|
Verified
Not enough data
8.4
858
Not enough data
8.8
956
|
Verified
Not enough data
7.9
823
|
Verified
Not enough data
Feature Not Available
Not enough data
8.5
112
Categories
Categories
Shared Categories
Bandwidth and Quo are categorized as VoIP Providers
Unique Categories
Bandwidth is categorized as Communication Platform as a Service (CPaaS)
Quo is categorized as Outbound Call Tracking and Google Workspace Communication Tools
Reviews
Reviewers' Company Size
Bandwidth
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Quo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
58.9%
Information Technology and Services
12.1%
Computer Software
8.1%
Marketing and Advertising
2.4%
Internet
2.4%
Other
16.2%
Real Estate
8.4%
Construction
6.0%
Consumer Services
5.4%
Marketing and Advertising
4.7%
Computer Software
4.6%
Other
70.9%
Discussions
Do you offer International service?
1 Comment
Official Response from Bandwidth
Today, Bandwidth operates mostly in the US and Canada, with almost 60 million local and toll-free phone numbers in operation on our network. Bandwidth...Read more
Is support included?
1 Comment
Official Response from Bandwidth
Yes! We are proud to offer extensive, included support for every Bandwidth customer. Customers receive a range of included support options including email...Read more
Can I run my short code campaign on Bandwidth?
1 Comment
Official Response from Bandwidth
You can! But there are a few things to take note of: while we’re able to power short codes here at Bandwidth, we don’t lease or sell them to our customers....Read more
Is open phone legit?
26 Comments
G2
Here you get good quality openphone accounts with good rate http://pvaatoz.com/allpro/openphone.html
Read more
What is like Google Voice?
4 Comments
ML
The ability to use both a web app and phone app, which are constantly in sync, so that you can make calls or texts on your computer's web browser and on your...Read more
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