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At a Glance
Market Segments
Small-Business (44.4% of reviews)
Small-Business (74.7% of reviews)
Entry-Level Pricing
No pricing available
$89.00 6 Users Per Month
Bandwidth
Star Rating
(467)4.4 out of 5
Market Segments
Small-Business (44.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BandwidthGallabox
Star Rating
(168)4.6 out of 5
Market Segments
Small-Business (74.7% of reviews)
Pros & Cons
Entry-Level Pricing
$89.00 6 Users Per Month
Browse all 3 pricing plansBandwidth vs Gallabox
When assessing the two solutions, reviewers found Gallabox easier to use, set up, and administer. Reviewers also preferred doing business with Gallabox overall.
- Reviewers felt that Bandwidth meets the needs of their business better than Gallabox.
- When comparing quality of ongoing product support, Bandwidth and Gallabox provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of Gallabox over Bandwidth.
Pricing
Entry-Level Pricing
Bandwidth
No pricing availableGallabox
Growth
$89.00
6 Users Per Month
Billed Annually
- Chatbot builder with basic connectors
- Messaging and chatbot analytics
- Broadcast to segmented contacts
Free Trial
Bandwidth
Free Trial is available
Gallabox
Free Trial is available
Ratings
Meets Requirements
8.9
328
8.8
128
Ease of Use
8.8
360
9.0
127
Ease of Setup
8.7
214
8.8
107
Ease of Admin
8.8
193
9.0
99
Quality of Support
9.0
326
9.0
125
Has the product been a good partner in doing business?
9.0
196
9.1
97
Product Direction (% positive)
8.9
321
9.3
121
Features by Category
Messenger
Not enough data
8.7
39
Not enough data
7.7
41
Not enough data
9.0
42
Not enough data
8.6
49
Channels
Not enough data
8.1
36
Not enough data
8.8
42
Not enough data
Feature Not Available
Not enough data
8.0
33
Not enough data
Feature Not Available
Customers
Not enough data
8.4
49
Not enough data
8.6
46
Not enough data
8.0
46
Not enough data
8.2
43
Not enough data
7.9
47
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
Not enough data
8.6
27
Not enough data
8.3
24
Not enough data
8.6
28
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
8.1
9
Not enough data
8.0
9
Functionality
8.1
53
|
Verified
8.3
13
8.0
46
|
Verified
8.1
13
8.1
52
|
Verified
8.2
13
Support
7.8
57
|
Verified
7.8
15
Feature Not Available
Feature Not Available
8.4
59
|
Verified
9.2
12
Responses
Not enough data
8.7
50
Not enough data
8.5
51
Not enough data
8.5
45
Not enough data
8.5
51
Not enough data
8.3
43
Platform
Not enough data
8.5
48
Not enough data
8.6
45
Not enough data
8.4
43
Not enough data
8.1
45
Not enough data
8.1
35
Not enough data
8.8
47
Not enough data
8.4
49
Generative AI
Not enough data
8.1
18
Not enough data
7.9
17
Messaging Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.7
9
Not enough data
8.5
10
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.5
21
Not enough data
8.9
23
Not enough data
8.0
18
Not enough data
8.9
17
Not enough data
8.9
11
Internal Use
Not enough data
8.7
21
Not enough data
8.7
18
Not enough data
9.5
16
Not enough data
8.9
19
Not enough data
9.0
21
Not enough data
8.6
21
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
8.1
13
Not enough data
8.6
13
Not enough data
Feature Not Available
Not enough data
8.7
13
Not enough data
9.0
14
Self-Service Platform
Not enough data
9.1
16
Not enough data
9.4
16
Not enough data
8.8
13
Not enough data
9.4
14
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.3
5
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.0
5
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Platform Basics - VoIP Providers
8.7
5
Not enough data
9.2
6
Not enough data
6.9
6
Not enough data
8.3
6
Not enough data
8.3
5
Not enough data
8.8
7
Not enough data
Basic Communication
9.1
44
Not enough data
7.6
16
Not enough data
8.3
17
Not enough data
7.6
16
Not enough data
8.5
31
Not enough data
8.9
17
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
7.8
16
Not enough data
7.2
25
Not enough data
6.9
17
Not enough data
Advanced Features
7.0
23
Not enough data
7.6
26
Not enough data
9.3
44
Not enough data
Categories
Categories
Shared Categories
Bandwidth and Gallabox are categorized as Communication Platform as a Service (CPaaS)
Unique Categories
Bandwidth is categorized as VoIP Providers
Gallabox is categorized as Customer Communications Management, Conversational Marketing, Chatbots, Bot Platforms, Social Customer Service, Live Chat, Customer Self-Service, Proactive Notification, and WhatsApp Marketing
Reviews
Reviewers' Company Size
Bandwidth
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gallabox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Telecommunications
58.9%
Information Technology and Services
12.1%
Computer Software
8.1%
Marketing and Advertising
2.4%
Internet
2.4%
Other
16.2%
Education Management
8.6%
Financial Services
7.4%
Apparel & Fashion
7.4%
Hospital & Health Care
6.2%
Health, Wellness and Fitness
6.2%
Other
64.2%
Discussions
Do you offer International service?
1 Comment
Official Response from Bandwidth
Today, Bandwidth operates mostly in the US and Canada, with almost 60 million local and toll-free phone numbers in operation on our network. Bandwidth...Read more
Is support included?
1 Comment
Official Response from Bandwidth
Yes! We are proud to offer extensive, included support for every Bandwidth customer. Customers receive a range of included support options including email...Read more
Can I run my short code campaign on Bandwidth?
1 Comment
Official Response from Bandwidth
You can! But there are a few things to take note of: while we’re able to power short codes here at Bandwidth, we don’t lease or sell them to our customers....Read more
Gallabox has no discussions with answers
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