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At a Glance
Market Segments
Mid-Market (65.5% of reviews)
Small-Business (60.3% of reviews)
Entry-Level Pricing
Contact Us Per Month
$2.50 1 user Per Month
BambooHR
Star Rating
(2,830)4.4 out of 5
Market Segments
Mid-Market (65.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Free Trial is available
Browse all 3 pricing plansWhen I Work
Star Rating
(341)4.4 out of 5
Market Segments
Small-Business (60.3% of reviews)
Pros & Cons
Entry-Level Pricing
$2.50 1 user Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BambooHR excels in ease of use with a score of 9.2, making it a favorite for HR teams looking for a user-friendly interface. In contrast, When I Work, while still user-friendly, scores slightly lower at 8.7, which some users feel can lead to a steeper learning curve.
- Reviewers mention that When I Work shines in shift scheduling, boasting an impressive score of 9.1. Users appreciate its intuitive drag-and-drop functionality for creating schedules, while BambooHR's score of 6.1 indicates it may not meet the needs of businesses focused on complex scheduling.
- G2 users highlight that BambooHR offers robust reporting capabilities with a score of 8.3, allowing for detailed insights into employee data. However, When I Work, with a score of 8.0, is noted for its straightforward reporting features that cater more to small businesses needing basic analytics.
- Reviewers mention that both products provide solid absence and leave management, scoring equally at 8.9. However, users on G2 note that BambooHR's comprehensive tracking features are particularly beneficial for larger organizations with complex leave policies.
- Users say that When I Work outperforms BambooHR in time and attendance tracking, scoring 9.0 compared to BambooHR's 8.2. Reviewers appreciate When I Work's mobile app for clocking in and out, which is especially useful for businesses with remote or on-the-go employees.
- Reviewers mention that BambooHR's quality of support is rated at 8.8, which users find helpful for resolving issues quickly. In contrast, When I Work's support, while still good at 8.4, has received feedback indicating that response times can be slower during peak hours.
Pricing
Entry-Level Pricing
BambooHR
Elite
Contact Us
Per Month
Powerful insights and data benchmarks to inform smarter decisions for your business.
- HR Data
- HR Reporting
- Hiring
When I Work
Single Location or Schedule
$2.50
1 user Per Month
Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management
Free Trial
BambooHR
Free Trial is available
When I Work
Free Trial is available
Ratings
Meets Requirements
8.6
2,329
8.8
293
Ease of Use
9.2
2,437
8.7
296
Ease of Setup
8.8
1,493
8.7
159
Ease of Admin
9.0
1,494
8.7
155
Quality of Support
8.8
2,008
8.4
236
Has the product been a good partner in doing business?
9.0
1,473
8.7
148
Product Direction (% positive)
8.7
2,254
8.9
279
Features by Category
Core HR
8.7
1426
Not enough data
8.6
1416
Not enough data
5.5
749
Not enough data
7.4
1148
Not enough data
7.8
1168
Not enough data
7.3
1005
Not enough data
Generative AI
6.2
517
Not enough data
Platform
7.8
1466
8.1
70
7.3
1174
7.1
34
7.3
1155
7.9
51
8.7
1509
8.6
75
8.5
1422
8.9
76
8.4
1384
8.8
75
8.3
1449
8.2
60
8.5
1486
8.6
75
Employee Self Service
8.9
417
Not enough data
7.9
392
Not enough data
8.2
410
Not enough data
Administration
8.6
411
Not enough data
8.8
433
Not enough data
9.0
407
Not enough data
6.9
333
Not enough data
8.4
388
Not enough data
8.1
350
Not enough data
8.6
408
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Taxes
8.2
389
Not enough data
8.1
380
Not enough data
8.2
372
Not enough data
Integration
7.6
339
Not enough data
8.0
379
Not enough data
7.0
322
Not enough data
8.2
361
Not enough data
Platform
8.6
405
Not enough data
8.8
404
Not enough data
8.9
400
Not enough data
8.6
388
Not enough data
Automation
Not enough data
8.2
29
Logistics
Not enough data
7.9
29
Not enough data
7.8
29
Not enough data
8.0
29
Management
Not enough data
8.2
28
Not enough data
8.2
28
Not enough data
8.2
28
Not enough data
8.8
27
Not enough data
8.6
28
Not enough data
8.8
28
Not enough data
8.6
28
Monitoring
Not enough data
7.9
28
Not enough data
8.2
28
Not enough data
8.0
28
Basics
7.8
338
Not enough data
8.7
380
Not enough data
8.5
380
Not enough data
Content
8.2
368
Not enough data
7.7
343
Not enough data
7.9
349
Not enough data
Logistics
7.6
318
Not enough data
8.7
403
Not enough data
Recruiting and Onboarding
8.7
513
Not enough data
Platform
7.8
1466
8.1
70
7.3
1174
7.1
34
7.3
1155
7.9
51
8.7
1509
8.6
75
8.5
1422
8.9
76
8.4
1384
8.8
75
8.3
1449
8.2
60
8.5
1486
8.6
75
Basics
8.6
403
Not enough data
7.9
334
Not enough data
8.6
373
Not enough data
Additional Functionality
Feature Not Available
Not enough data
8.5
365
Not enough data
8.6
391
Not enough data
Content
8.4
375
Not enough data
8.5
385
Not enough data
Recruiting and Onboarding
8.3
491
Not enough data
7.6
936
Not enough data
8.7
536
Not enough data
Platform
7.8
1466
8.1
70
7.3
1174
7.1
34
7.3
1155
7.9
51
8.7
1509
8.6
75
8.5
1422
8.9
76
8.4
1384
8.8
75
8.3
1449
8.2
60
8.5
1486
8.6
75
Platform Basics
Not enough data
8.1
66
Not enough data
9.0
78
Not enough data
8.7
78
Platform Content
Not enough data
8.4
67
Not enough data
8.0
50
Not enough data
Feature Not Available
Platform Additional Functionality
Not enough data
7.5
58
Not enough data
9.0
75
Not enough data
8.0
58
Not enough data
8.6
61
Not enough data
8.2
62
Performance reviews
8.0
552
|
Verified
Not enough data
8.0
577
|
Verified
Not enough data
8.3
582
|
Verified
Not enough data
Goals
8.1
597
|
Verified
Not enough data
7.4
528
|
Verified
Not enough data
Feedback
8.2
574
Not enough data
8.2
570
Not enough data
6.7
421
Not enough data
6.6
464
Not enough data
Data
8.3
596
|
Verified
Not enough data
8.4
594
|
Verified
Not enough data
Agentic AI - Performance Management
6.4
38
Not enough data
6.8
37
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
6.3
44
Not enough data
6.0
44
Not enough data
6.1
44
Not enough data
Sourcing
7.8
731
Not enough data
7.8
730
Not enough data
7.9
41
Not enough data
8.8
47
Not enough data
8.1
42
Not enough data
Candidate Management - Applicant Tracking System
8.3
780
Not enough data
8.6
43
Not enough data
9.0
45
Not enough data
Feature Not Available
Not enough data
7.2
41
Not enough data
Feature Not Available
Not enough data
8.5
41
Not enough data
Platform
7.8
1466
8.1
70
7.3
1174
7.1
34
7.3
1155
7.9
51
8.7
1509
8.6
75
8.5
1422
8.9
76
8.4
1384
8.8
75
8.3
1449
8.2
60
8.5
1486
8.6
75
AI - Applicant Tracking Systems (ATS)
6.0
35
Not enough data
5.9
35
Not enough data
5.8
36
Not enough data
Agentic AI - Onboarding
6.1
52
Not enough data
6.2
53
Not enough data
6.4
53
Not enough data
6.6
53
Not enough data
6.8
55
Not enough data
Platform Content
Feature Not Available
Not enough data
8.6
1179
Not enough data
8.8
1233
Not enough data
6.2
667
Not enough data
8.4
1082
Not enough data
8.3
1075
Not enough data
Platform Additional Functionality
8.8
1234
Not enough data
8.5
1112
Not enough data
7.1
761
Not enough data
8.7
1178
Not enough data
8.8
1226
Not enough data
Platform Data
7.2
773
Not enough data
8.2
1004
Not enough data
8.3
920
Not enough data
Platform
7.8
1466
8.1
70
7.3
1174
7.1
34
7.3
1155
7.9
51
8.7
1509
8.6
75
8.5
1422
8.9
76
8.4
1384
8.8
75
8.3
1449
8.2
60
8.5
1486
8.6
75
Recruiting and Onboarding
7.6
936
Not enough data
8.8
1200
Not enough data
Time Tracking
Not enough data
8.9
95
Not enough data
8.6
84
Not enough data
8.9
69
Client Invoicing
Not enough data
8.1
47
Not enough data
8.2
46
Not enough data
7.7
49
Mobile Time Tracking
Not enough data
9.0
88
Administration
Not enough data
8.3
65
Not enough data
8.8
82
Not enough data
9.0
89
Not enough data
8.7
62
Not enough data
8.8
83
Platform
Not enough data
8.4
67
Not enough data
8.2
57
Not enough data
8.4
59
Not enough data
8.9
89
Not enough data
8.9
84
Not enough data
7.7
61
Platform
7.8
1466
8.1
70
7.3
1174
7.1
34
7.3
1155
7.9
51
8.7
1509
8.6
75
8.5
1422
8.9
76
8.4
1384
8.8
75
8.3
1449
8.2
60
8.5
1486
8.6
75
Workforce Management Platform Features
7.1
534
8.4
74
6.1
411
9.1
105
8.2
681
9.0
98
8.9
796
8.9
96
7.4
466
8.0
71
Feature Not Available
8.0
71
8.2
633
8.1
67
8.8
744
8.7
86
6.4
405
8.7
100
7.6
508
8.3
98
Categories
Categories
Shared Categories
BambooHR and When I Work are categorized as Workforce Management
Unique Categories
BambooHR is categorized as Candidate Relationship Management, Job Description Management, Onboarding, Applicant Tracking Systems (ATS), Core HR, Performance Management, HCM Software, and Payroll
Reviews
Reviewers' Company Size
BambooHR
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
When I Work
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.5%
Computer Software
11.5%
Construction
5.8%
Non-Profit Organization Management
5.8%
Hospital & Health Care
4.4%
Other
61.1%
Hospital & Health Care
9.9%
Retail
7.5%
Food & Beverages
6.0%
Hospitality
5.7%
Consumer Services
5.1%
Other
66.0%
Discussions
Does anyone else use the Original Hire Date and Hire Date field to show FT and PT hire dates?
3 Comments
EM
I would love to do that for a current client project but can’t even find where the original hire date option is or how to add it on the advantage package Read more
What's the scoop on the 7-day free trial?
2 Comments
TI
The system worked for us on the trial but they couldn't deliver during implementation.Read more
Am I locked into a contract when working with BambooHR?
2 Comments
TI
No contracts only month to monthRead more
How can I interface with my Scheduling Coordinator about requests other than time off?
3 Comments
Official Response from When I Work
Hi Matthew! Tiffany here with When I Work Customer Care. We offer real time communication with your team through Workchat. Here is our guide that goes over...Read more
Can you integrate it with Tsheets?
2 Comments
Official Response from When I Work
Hi Melinda! Tiffany here with When I Work Customer Care. We do not integrate with T-Sheets but I understand how this would be a beneficial option! We do...Read more
Airplane mode/Phone off
2 Comments
Official Response from When I Work
Hi Mandi! Tiffany here with When I Work Customer Care. The app only captures an employee's location at the time of Clock In and Clock Out. It does not...Read more
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