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At a Glance
Market Segments
Mid-Market (65.5% of reviews)
Small-Business (64.3% of reviews)
Entry-Level Pricing
Contact Us Per Month
Contact Us 1 User Per Month
BambooHR
Star Rating
(2,829)4.4 out of 5
Market Segments
Mid-Market (65.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Free Trial is available
Browse all 3 pricing plansPrimePay
Star Rating
(85)4.2 out of 5
Market Segments
Small-Business (64.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 User Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BambooHR excels in ease of use with a score of 9.2, making it highly intuitive for HR teams, while PrimePay's score of 8.0 indicates a steeper learning curve for new users.
- Reviewers mention that BambooHR's organization management feature is robust, scoring 8.7, which helps streamline HR processes effectively, whereas PrimePay's score of 8.7 in the same category suggests it is equally competent but lacks some of the advanced functionalities that BambooHR offers.
- G2 users highlight BambooHR's superior quality of support with a score of 8.8, indicating prompt and helpful assistance, while PrimePay's score of 7.5 suggests that users may experience slower response times or less comprehensive support.
- Users on G2 report that BambooHR's mobile access feature scores 8.2, allowing employees to manage their HR needs on-the-go, while PrimePay's lower score of 6.7 indicates limitations in mobile functionality that could hinder user experience.
- Reviewers say that BambooHR's performance review capabilities, particularly the customizable forms feature scoring 8.0, provide flexibility in evaluating employee performance, while PrimePay's similar feature scores lower, suggesting less customization and adaptability.
- Users report that BambooHR's self-service portal is highly rated at 8.8, enabling employees to manage their information efficiently, while PrimePay's self-service capabilities, scoring 7.7, may not offer the same level of user empowerment and ease of access.
Pricing
Entry-Level Pricing
BambooHR
Elite
Contact Us
Per Month
Powerful insights and data benchmarks to inform smarter decisions for your business.
- HR Data
- HR Reporting
- Hiring
PrimePay
Core Bundle
Contact Us
1 User Per Month
Core – Time-Saving
Designed for small teams on the go, the Core bundle delivers everything you need to run payroll with ease. Enjoy automated, unlimited payroll, free 2-day direct deposit, federal and single-state tax filing, plus standard reports and pay stubs. With chat support included, you’ll always have help when you need it. Add electronic year-end documents (W-2s, 1099s) anytime for even more convenience.
- Unlimited Payroll
- Automated Payroll
- Chat Support
Free Trial
BambooHR
Free Trial is available
PrimePay
No trial information availableRatings
Meets Requirements
8.6
2,329
8.3
67
Ease of Use
9.2
2,437
8.1
69
Ease of Setup
8.8
1,493
7.6
41
Ease of Admin
9.0
1,494
8.2
41
Quality of Support
8.8
2,008
7.7
62
Has the product been a good partner in doing business?
9.0
1,473
8.4
44
Product Direction (% positive)
8.7
2,254
7.1
69
Features by Category
Core HR
8.7
1426
8.7
17
8.6
1416
8.8
14
5.5
749
Feature Not Available
7.4
1148
7.9
13
7.8
1168
7.9
13
7.3
1005
8.5
14
Generative AI
6.2
517
Feature Not Available
Platform
7.8
1466
7.8
17
7.3
1174
7.5
16
7.3
1155
7.5
14
8.7
1509
8.3
18
8.5
1422
8.4
18
8.4
1384
Feature Not Available
8.3
1449
8.1
18
8.5
1486
8.8
18
Employee Self Service
8.9
417
7.9
52
7.9
392
6.8
37
8.2
410
6.9
43
Administration
8.6
411
8.4
50
8.8
433
7.4
41
9.0
407
8.6
54
6.9
333
Feature Not Available
8.4
388
7.9
45
8.1
350
7.4
40
8.6
408
7.5
40
Feature Not Available
8.1
46
Feature Not Available
8.0
47
Taxes
8.2
389
7.9
46
8.1
380
7.3
42
8.2
372
7.8
44
Integration
7.6
339
6.5
30
8.0
379
7.5
33
7.0
322
Feature Not Available
8.2
361
Feature Not Available
Platform
8.6
405
7.5
44
8.8
404
7.7
47
8.9
400
8.1
49
8.6
388
7.9
39
Benefits Administration Platform Features
Not enough data
8.2
12
Not enough data
8.3
11
Not enough data
6.7
8
Not enough data
8.0
10
Not enough data
8.0
11
Not enough data
8.9
12
Not enough data
8.1
8
Not enough data
Feature Not Available
Benefits Administration Platform Features
Not enough data
8.2
12
Not enough data
8.3
11
Not enough data
6.7
8
Not enough data
8.0
10
Not enough data
8.0
11
Not enough data
8.9
12
Not enough data
8.1
8
Not enough data
8.5
11
Not enough data
Feature Not Available
Not enough data
6.2
7
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
7.8
1466
7.8
17
7.3
1174
7.5
16
7.3
1155
7.5
14
8.7
1509
8.3
18
8.5
1422
8.4
18
8.4
1384
Feature Not Available
8.3
1449
8.1
18
8.5
1486
8.8
18
Automation
Not enough data
8.3
8
Logistics
Not enough data
8.3
8
Not enough data
8.5
8
Not enough data
7.1
7
Management
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
7.5
8
Not enough data
7.4
9
Not enough data
7.9
8
Not enough data
8.2
10
Not enough data
8.8
8
Monitoring
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
Feature Not Available
Basics
7.8
338
Not enough data
8.7
380
Not enough data
8.5
380
Not enough data
Content
8.2
368
Not enough data
7.7
343
Not enough data
7.9
349
Not enough data
Logistics
7.6
318
Not enough data
8.7
403
Not enough data
Recruiting and Onboarding
8.7
513
Not enough data
Platform
7.8
1466
7.8
17
7.3
1174
7.5
16
7.3
1155
7.5
14
8.7
1509
8.3
18
8.5
1422
8.4
18
8.4
1384
Feature Not Available
8.3
1449
8.1
18
8.5
1486
8.8
18
Basics
8.6
403
Not enough data
7.9
334
Not enough data
8.6
373
Not enough data
Additional Functionality
Feature Not Available
Not enough data
8.5
365
Not enough data
8.6
391
Not enough data
Content
8.4
375
Not enough data
8.5
385
Not enough data
Recruiting and Onboarding
8.3
491
Not enough data
7.6
936
Not enough data
8.7
536
Not enough data
Platform
7.8
1466
7.8
17
7.3
1174
7.5
16
7.3
1155
7.5
14
8.7
1509
8.3
18
8.5
1422
8.4
18
8.4
1384
Feature Not Available
8.3
1449
8.1
18
8.5
1486
8.8
18
Performance reviews
8.0
552
|
Verified
Not enough data
8.0
577
|
Verified
Not enough data
8.3
582
|
Verified
Not enough data
Goals
8.1
597
|
Verified
Not enough data
7.4
528
|
Verified
Not enough data
Feedback
8.2
574
Not enough data
8.2
570
Not enough data
6.7
421
Not enough data
6.6
464
Not enough data
Data
8.3
596
|
Verified
Not enough data
8.4
594
|
Verified
Not enough data
Agentic AI - Performance Management
6.4
38
Not enough data
6.8
37
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
6.3
44
Not enough data
6.0
44
Not enough data
6.1
44
Not enough data
Sourcing
7.8
731
Not enough data
7.8
730
Not enough data
7.9
41
Not enough data
8.8
47
Not enough data
8.1
42
Not enough data
Candidate Management - Applicant Tracking System
8.3
780
Not enough data
8.6
43
Not enough data
9.0
45
Not enough data
Feature Not Available
Not enough data
7.2
41
Not enough data
Feature Not Available
Not enough data
8.5
41
Not enough data
Platform
7.8
1466
7.8
17
7.3
1174
7.5
16
7.3
1155
7.5
14
8.7
1509
8.3
18
8.5
1422
8.4
18
8.4
1384
Feature Not Available
8.3
1449
8.1
18
8.5
1486
8.8
18
AI - Applicant Tracking Systems (ATS)
6.0
35
Not enough data
5.9
35
Not enough data
5.8
36
Not enough data
Agentic AI - Onboarding
6.1
52
Not enough data
6.2
53
Not enough data
6.4
53
Not enough data
6.6
53
Not enough data
6.8
55
Not enough data
Platform Content
Feature Not Available
Not enough data
8.6
1179
Not enough data
8.8
1233
Not enough data
6.2
667
Not enough data
8.4
1082
Not enough data
8.3
1075
Not enough data
Platform Additional Functionality
8.8
1234
Not enough data
8.5
1112
Not enough data
7.1
761
Not enough data
8.7
1178
Not enough data
8.8
1226
Not enough data
Platform Data
7.2
773
Not enough data
8.2
1004
Not enough data
8.3
920
Not enough data
Platform
7.8
1466
7.8
17
7.3
1174
7.5
16
7.3
1155
7.5
14
8.7
1509
8.3
18
8.5
1422
8.4
18
8.4
1384
Feature Not Available
8.3
1449
8.1
18
8.5
1486
8.8
18
Recruiting and Onboarding
7.6
936
Not enough data
8.8
1200
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Corporate Learning Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.8
1466
7.8
17
7.3
1174
7.5
16
7.3
1155
7.5
14
8.7
1509
8.3
18
8.5
1422
8.4
18
8.4
1384
Feature Not Available
8.3
1449
8.1
18
8.5
1486
8.8
18
Platform
7.8
1466
7.8
17
7.3
1174
7.5
16
7.3
1155
7.5
14
8.7
1509
8.3
18
8.5
1422
8.4
18
8.4
1384
Feature Not Available
8.3
1449
8.1
18
8.5
1486
8.8
18
Workforce Management Platform Features
7.1
534
Not enough data
6.1
411
Not enough data
8.2
681
Not enough data
8.9
796
Not enough data
7.4
466
Not enough data
Feature Not Available
Not enough data
8.2
633
Not enough data
8.8
744
Not enough data
6.4
405
Not enough data
7.6
508
Not enough data
Categories
Categories
Shared Categories
BambooHR and PrimePay are categorized as Core HR, Performance Management, HCM Software, and Payroll
Unique Categories
BambooHR is categorized as Candidate Relationship Management, Job Description Management, Onboarding, Applicant Tracking Systems (ATS), and Workforce Management
PrimePay is categorized as Benefits Administration, Time & Attendance, and Corporate Learning Management Systems
Reviews
Reviewers' Company Size
BambooHR
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PrimePay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.5%
Computer Software
11.5%
Construction
5.8%
Non-Profit Organization Management
5.8%
Hospital & Health Care
4.4%
Other
61.1%
Accounting
8.3%
Construction
7.1%
Non-Profit Organization Management
6.0%
Hospital & Health Care
6.0%
Financial Services
6.0%
Other
66.7%
Discussions
Does anyone else use the Original Hire Date and Hire Date field to show FT and PT hire dates?
3 Comments
EM
I would love to do that for a current client project but can’t even find where the original hire date option is or how to add it on the advantage package Read more
What's the scoop on the 7-day free trial?
2 Comments
TI
The system worked for us on the trial but they couldn't deliver during implementation.Read more
Am I locked into a contract when working with BambooHR?
2 Comments
TI
No contracts only month to monthRead more
Is PrimePay a good company?
1 Comment
DC
I have used almost all payroll companies. Although small, PrimePay has been the best overall.Read more
PrimePay has no more discussions with answers
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