Compare BambooHR and Paychex 
At a Glance
Market Segments
Mid-Market (66.7% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
Contact Us Per Month
Contact Vendor for Pricing
BambooHR
Star Rating
(4,109)4.4 out of 5
Market Segments
Mid-Market (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Free Trial is available
Browse all 3 pricing plansPaychex
Star Rating
(1,645)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that BambooHR excels in user-friendliness, with many users appreciating its intuitive interface and ease of navigation. One user highlighted how straightforward it is to book leave and manage documents, making it a favorite for those who value simplicity in their HR processes.
- Users say that Paychex offers a comprehensive solution for managing the entire employee lifecycle, from recruitment to retirement. Reviewers have praised its Hiring module for effectively handling multiple job openings, showcasing its strength in recruitment management.
- According to verified reviews, BambooHR's setup process is notably quick and easy, with users mentioning that they could start using the platform almost immediately after signing up. This contrasts with some feedback on Paychex, where users have expressed a desire for a more streamlined onboarding experience.
- Reviewers mention that Paychex provides reliable customer support, with specific praise for responsive representatives who help resolve issues promptly. This level of support is a significant advantage for users who may need assistance navigating the platform.
- G2 reviewers highlight that BambooHR's reporting features are robust, allowing users to generate insightful dashboards and reports with ease. This capability is particularly beneficial for mid-market companies looking to leverage data for better decision-making.
- Users report that while Paychex has strong payroll functionalities, including tax calculations and direct deposit, it may not match the overall user experience and modern interface that BambooHR offers, which many find more engaging and easier to use.
Pricing
Entry-Level Pricing
BambooHR
Core
Contact Us
Per Month
Foundational HR automation and insights to move your business forward.
- HR Data
- HR Reporting
- Time-Off Tracking
Free Trial
BambooHR
Free Trial is available
Paychex
No trial information availableRatings
Meets Requirements
8.6
2,792
8.7
1,315
Ease of Use
9.2
2,914
8.5
1,376
Ease of Setup
8.8
1,808
8.3
986
Ease of Admin
9.0
1,608
8.5
963
Quality of Support
8.8
2,317
8.3
1,269
Has the product been a good partner in doing business?
9.0
1,584
8.5
961
Product Direction (% positive)
8.7
2,700
7.5
1,293
Features by Category
Core HR
8.8
1518
8.1
114
8.7
1632
7.9
107
5.5
757
7.8
53
7.4
1160
8.1
77
7.8
1188
8.4
114
7.4
1058
7.8
115
Generative AI
6.2
519
4.3
5
Platform
7.8
1473
7.5
312
7.3
1179
7.4
165
7.3
1156
Feature Not Available
8.7
1518
8.3
400
8.5
1431
8.5
410
8.4
1391
8.0
292
8.3
1457
8.2
401
8.5
1494
8.5
424
Expense Reports
Not enough data
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Agentic AI - Expense Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile
Not enough data
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
7.7
13
Not enough data
7.8
24
|
Verified
Administration
Not enough data
8.5
26
|
Verified
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Employee Self Service
8.9
457
8.6
855
|
Verified
7.9
407
8.0
547
|
Verified
8.2
427
8.3
530
|
Verified
Administration
8.6
436
8.7
861
|
Verified
8.9
476
7.9
563
|
Verified
9.0
426
9.3
933
|
Verified
7.0
339
8.5
407
|
Verified
8.5
398
8.9
780
|
Verified
8.1
356
8.7
564
|
Verified
8.6
421
8.6
458
|
Verified
Feature Not Available
9.2
783
|
Verified
Feature Not Available
9.1
832
|
Verified
Taxes
8.2
395
9.1
880
|
Verified
8.1
386
9.0
835
|
Verified
8.2
377
9.1
828
|
Verified
Integration
7.6
350
7.8
264
|
Verified
8.0
389
7.7
303
|
Verified
7.0
327
7.7
307
|
Verified
8.2
371
7.6
266
|
Verified
Platform
8.6
416
8.6
862
|
Verified
8.8
413
8.6
841
|
Verified
8.9
418
8.7
877
|
Verified
8.6
393
8.7
729
|
Verified
Benefits Administration Platform Features
Not enough data
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.2
226
Not enough data
8.4
211
Not enough data
7.9
152
Benefits Administration Platform Features
Not enough data
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.2
226
Not enough data
8.4
211
Not enough data
8.3
223
Not enough data
7.9
152
Not enough data
7.6
102
Not enough data
5.8
19
Not enough data
6.7
23
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
7.8
1473
7.5
312
7.3
1179
7.4
165
7.3
1156
Feature Not Available
8.7
1518
8.3
400
8.5
1431
8.5
410
8.4
1391
8.0
292
8.3
1457
8.2
401
8.5
1494
8.5
424
Compliance
Not enough data
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Platform
Not enough data
6.5
9
Not enough data
7.0
9
Not enough data
6.5
9
Support
Not enough data
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
6.5
11
Not enough data
6.9
12
Not enough data
6.0
13
Not enough data
6.0
12
Automation
Not enough data
7.3
25
Logistics
Not enough data
7.9
30
Not enough data
7.5
27
Not enough data
6.7
25
Management
Not enough data
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.4
31
Not enough data
7.6
28
Monitoring
Not enough data
7.6
25
Not enough data
7.6
26
Not enough data
7.1
26
Basics
7.8
342
Not enough data
8.7
389
Not enough data
8.5
383
Not enough data
Content
8.2
370
Not enough data
7.7
343
Not enough data
7.9
348
Not enough data
Logistics
7.6
321
Not enough data
8.7
407
Not enough data
Recruiting and Onboarding
8.7
514
Not enough data
Platform
7.8
1473
7.5
312
7.3
1179
7.4
165
7.3
1156
Feature Not Available
8.7
1518
8.3
400
8.5
1431
8.5
410
8.4
1391
8.0
292
8.3
1457
8.2
401
8.5
1494
8.5
424
Basics
8.6
406
Not enough data
7.8
336
Not enough data
8.6
380
Not enough data
Additional Functionality
Feature Not Available
Not enough data
8.5
367
Not enough data
8.6
395
Not enough data
Content
8.4
379
Not enough data
8.4
387
Not enough data
Recruiting and Onboarding
8.3
493
6.8
21
7.6
942
6.6
50
8.7
539
7.6
22
|
Verified
Platform
7.8
1473
7.5
312
7.3
1179
7.4
165
7.3
1156
Feature Not Available
8.7
1518
8.3
400
8.5
1431
8.5
410
8.4
1391
8.0
292
8.3
1457
8.2
401
8.5
1494
8.5
424
Background Check Administration
Not enough data
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Background Check Data
Not enough data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Background Check Additional Functionality
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
AI Insight Check - Background Check
Not enough data
Feature Not Available
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
8.0
564
|
Verified
5.0
8
8.0
586
|
Verified
6.9
9
8.4
600
|
Verified
5.6
8
Goals
8.1
628
|
Verified
6.0
8
7.4
530
|
Verified
6.2
7
Feedback
8.2
581
6.5
9
8.2
575
6.5
8
6.7
429
6.5
8
6.7
467
6.0
7
Data
8.3
609
|
Verified
6.7
8
8.4
599
|
Verified
6.7
9
Agentic AI - Performance Management
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Reports
Not enough data
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Cleaning
Not enough data
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Generative AI
Not enough data
Feature Not Available
Not enough data
6.9
9
Not enough data
5.7
9
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Sourcing
7.8
736
8.0
15
7.8
732
8.2
13
8.0
43
Not enough data
8.9
53
Not enough data
8.1
44
Not enough data
Candidate Management - Applicant Tracking System
8.3
784
8.1
15
8.7
48
Not enough data
9.1
55
Not enough data
Feature Not Available
Not enough data
7.3
43
Not enough data
Feature Not Available
Not enough data
8.5
43
Not enough data
Platform
7.8
1473
7.5
312
7.3
1179
7.4
165
7.3
1156
Feature Not Available
8.7
1518
8.3
400
8.5
1431
8.5
410
8.4
1391
8.0
292
8.3
1457
8.2
401
8.5
1494
8.5
424
AI - Applicant Tracking Systems (ATS)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Onboarding
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
Feature Not Available
Feature Not Available
Platform Content
Feature Not Available
8.0
106
8.6
1195
8.2
114
8.9
1259
8.2
95
6.2
668
7.6
47
8.4
1093
7.0
46
8.3
1078
7.1
45
Platform Additional Functionality
8.9
1250
8.4
130
8.5
1117
7.5
52
7.1
771
7.9
61
8.7
1191
7.8
83
8.8
1240
7.9
101
Platform Data
7.2
774
7.7
57
8.2
1012
7.9
78
8.3
924
7.6
64
Platform
7.8
1473
7.5
312
7.3
1179
7.4
165
7.3
1156
Feature Not Available
8.7
1518
8.3
400
8.5
1431
8.5
410
8.4
1391
8.0
292
8.3
1457
8.2
401
8.5
1494
8.5
424
Recruiting and Onboarding
7.6
942
6.6
50
8.8
1246
8.3
117
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Time Tracking
Not enough data
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile Time Tracking
Not enough data
8.3
151
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Platform
7.8
1473
7.5
312
7.3
1179
7.4
165
7.3
1156
Feature Not Available
8.7
1518
8.3
400
8.5
1431
8.5
410
8.4
1391
8.0
292
8.3
1457
8.2
401
8.5
1494
8.5
424
Platform
7.8
1473
7.5
312
7.3
1179
7.4
165
7.3
1156
Feature Not Available
8.7
1518
8.3
400
8.5
1431
8.5
410
8.4
1391
8.0
292
8.3
1457
8.2
401
8.5
1494
8.5
424
Workforce Management Platform Features
7.1
538
8.8
31
6.1
421
8.0
27
8.2
715
8.6
68
9.0
901
8.4
67
7.4
477
8.4
29
Feature Not Available
Feature Not Available
8.2
640
8.8
41
8.8
782
9.0
59
6.4
408
7.7
27
7.7
526
8.2
38
Platform
7.8
1473
7.5
312
7.3
1179
7.4
165
7.3
1156
Feature Not Available
8.7
1518
8.3
400
8.5
1431
8.5
410
8.4
1391
8.0
292
8.3
1457
8.2
401
8.5
1494
8.5
424
Categories
Categories
Shared Categories
BambooHR and Paychex are categorized as Candidate Relationship Management, Onboarding, Applicant Tracking Systems (ATS), Core HR, Workforce Management, Performance Management, HCM Software, and Payroll
Unique Categories
BambooHR is categorized as Job Description Management
Paychex is categorized as Time Tracking, PEO Providers, Time & Attendance, Benefits Administration, Background Check, HR Analytics, Corporate Learning Management Systems, Employee Perks, Expense Management, and Employee Recognition
Reviews
Reviewers' Company Size
BambooHR
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
12.0%
Information Technology and Services
11.4%
Construction
5.6%
Non-Profit Organization Management
5.4%
Marketing and Advertising
4.2%
Other
61.5%
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
3.9%
Retail
3.9%
Other
74.4%
Discussions
Does anyone else use the Original Hire Date and Hire Date field to show FT and PT hire dates?
3 Comments
EM
I would love to do that for a current client project but can’t even find where the original hire date option is or how to add it on the advantage package Read more
What's the scoop on the 7-day free trial?
2 Comments
TI
The system worked for us on the trial but they couldn't deliver during implementation.Read more
Am I locked into a contract when working with BambooHR?
2 Comments
TI
No contracts only month to monthRead more
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
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