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Compare BambooHR and Paychex 
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At a Glance
Market Segments
Mid-Market (65.5% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
Contact Us Per Month
Contact Vendor for Pricing
BambooHR
Star Rating
(2,936)4.4 out of 5
Market Segments
Mid-Market (65.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Free Trial is available
Browse all 3 pricing plansPaychex
Star Rating
(1,632)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that BambooHR excels in user experience, with many praising its clean and user-friendly interface. Users find it easy to navigate and manage team member information, which is a significant advantage for organizations looking for a straightforward HR solution.
- According to verified reviews, Paychex offers a robust payroll experience, with users appreciating the real-time paycheck visibility and the convenience of having all pay and benefits information in one place. This feature is particularly beneficial for small businesses that require efficient payroll management.
- Reviewers mention that BambooHR's cloud-based solution allows for access from anywhere, making it a flexible choice for remote teams. This accessibility is complemented by its mobile apps, which are designed to enhance the overall user experience.
- Users say that Paychex stands out for its customizability, especially in dashboard and report creation. Many users appreciate the ability to reach out to dedicated account representatives for assistance, which adds a personal touch to their support experience.
- G2 reviewers highlight that while both platforms have strong support features, BambooHR slightly edges out with its quality of support ratings. Users have noted that the support team is responsive and helpful, which is crucial for businesses that rely on timely assistance.
- According to recent feedback, Paychex has a solid performance in payroll entry and tax management, with users noting the smooth process of adding candidates for payroll. However, some users feel that it could improve in areas like integration with third-party applications compared to BambooHR's offerings.
Pricing
Entry-Level Pricing
BambooHR
Elite
Contact Us
Per Month
Powerful insights and data benchmarks to inform smarter decisions for your business.
- HR Data
- HR Reporting
- Hiring
Free Trial
BambooHR
Free Trial is available
Paychex
No trial information availableRatings
Meets Requirements
8.6
2,365
8.7
1,306
Ease of Use
9.2
2,477
8.5
1,366
Ease of Setup
8.8
1,519
8.3
976
Ease of Admin
9.0
1,505
8.5
956
Quality of Support
8.8
2,036
8.3
1,259
Has the product been a good partner in doing business?
9.0
1,484
8.5
955
Product Direction (% positive)
8.8
2,291
7.5
1,283
Features by Category
Core HR
8.7
1430
8.1
113
8.6
1426
7.8
106
5.5
748
7.8
52
7.4
1150
8.1
76
7.8
1170
8.4
113
7.3
1008
7.7
114
Generative AI
6.2
517
4.3
5
Platform
7.8
1467
7.5
312
7.3
1175
7.4
165
7.3
1156
Feature Not Available
8.7
1510
8.3
400
8.5
1422
8.5
409
8.4
1385
8.0
292
8.3
1449
8.2
401
8.5
1487
8.4
423
Expense Reports
Not enough data
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Agentic AI - Expense Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile
Not enough data
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
7.7
13
Not enough data
7.8
24
|
Verified
Administration
Not enough data
8.5
26
|
Verified
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Employee Self Service
8.9
418
8.6
852
|
Verified
7.9
392
8.0
544
|
Verified
8.2
412
8.3
528
|
Verified
Administration
8.6
413
8.7
856
|
Verified
8.8
436
7.9
561
|
Verified
9.0
407
9.3
930
|
Verified
6.9
334
8.5
405
|
Verified
8.4
389
8.9
778
|
Verified
8.1
350
8.7
562
|
Verified
8.6
409
8.6
454
|
Verified
Feature Not Available
9.2
781
|
Verified
Feature Not Available
9.1
829
|
Verified
Taxes
8.2
389
9.1
877
|
Verified
8.1
380
9.0
833
|
Verified
8.2
372
9.1
825
|
Verified
Integration
7.6
339
7.8
262
|
Verified
8.0
381
7.7
302
|
Verified
7.0
322
7.7
306
|
Verified
8.2
361
7.6
265
|
Verified
Platform
8.6
406
8.6
859
|
Verified
8.8
405
8.6
837
|
Verified
8.9
401
8.8
871
|
Verified
8.6
388
8.7
725
|
Verified
Benefits Administration Platform Features
Not enough data
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.3
225
Not enough data
8.4
210
Not enough data
7.9
152
Benefits Administration Platform Features
Not enough data
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.3
225
Not enough data
8.4
210
Not enough data
8.3
222
Not enough data
7.9
152
Not enough data
7.6
102
Not enough data
5.8
19
Not enough data
6.7
23
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
7.8
1467
7.5
312
7.3
1175
7.4
165
7.3
1156
Feature Not Available
8.7
1510
8.3
400
8.5
1422
8.5
409
8.4
1385
8.0
292
8.3
1449
8.2
401
8.5
1487
8.4
423
Compliance
Not enough data
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Platform
Not enough data
6.5
9
Not enough data
7.0
9
Not enough data
7.3
8
Support
Not enough data
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
7.2
10
Not enough data
6.9
12
Not enough data
6.5
12
Not enough data
6.5
11
Automation
Not enough data
7.3
25
Logistics
Not enough data
7.9
30
Not enough data
7.5
27
Not enough data
6.7
25
Management
Not enough data
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.4
31
Not enough data
7.6
28
Monitoring
Not enough data
7.6
25
Not enough data
7.6
26
Not enough data
7.1
26
Basics
7.8
338
Not enough data
8.7
380
Not enough data
8.5
380
Not enough data
Content
8.2
368
Not enough data
7.7
343
Not enough data
7.9
349
Not enough data
Logistics
7.6
318
Not enough data
8.7
403
Not enough data
Recruiting and Onboarding
8.7
513
Not enough data
Platform
7.8
1467
7.5
312
7.3
1175
7.4
165
7.3
1156
Feature Not Available
8.7
1510
8.3
400
8.5
1422
8.5
409
8.4
1385
8.0
292
8.3
1449
8.2
401
8.5
1487
8.4
423
Basics
8.6
404
Not enough data
7.9
334
Not enough data
8.6
375
Not enough data
Additional Functionality
Feature Not Available
Not enough data
8.5
366
Not enough data
8.6
392
Not enough data
Content
8.4
376
Not enough data
8.5
385
Not enough data
Recruiting and Onboarding
8.3
492
6.8
21
7.6
937
6.6
50
8.7
537
7.6
22
|
Verified
Platform
7.8
1467
7.5
312
7.3
1175
7.4
165
7.3
1156
Feature Not Available
8.7
1510
8.3
400
8.5
1422
8.5
409
8.4
1385
8.0
292
8.3
1449
8.2
401
8.5
1487
8.4
423
Background Check Administration
Not enough data
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Background Check Data
Not enough data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Background Check Additional Functionality
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
AI Insight Check - Background Check
Not enough data
Feature Not Available
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Performance reviews
8.0
555
|
Verified
5.0
8
8.0
577
|
Verified
6.9
9
8.4
584
|
Verified
5.6
8
Goals
8.1
599
|
Verified
6.0
8
7.4
528
|
Verified
6.2
7
Feedback
8.2
574
6.5
9
8.2
571
6.5
8
6.7
421
6.5
8
6.6
465
6.0
7
Data
8.3
597
|
Verified
6.7
8
8.4
595
|
Verified
6.7
9
Agentic AI - Performance Management
6.4
38
Feature Not Available
6.8
37
Feature Not Available
Reports
Not enough data
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Cleaning
Not enough data
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.7
9
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
6.3
44
Not enough data
6.0
44
Not enough data
6.1
44
Not enough data
Sourcing
7.8
732
Not enough data
7.8
730
Not enough data
7.9
41
Not enough data
8.8
47
Not enough data
8.1
42
Not enough data
Candidate Management - Applicant Tracking System
8.3
780
Not enough data
8.6
44
Not enough data
8.9
47
Not enough data
Feature Not Available
Not enough data
7.2
41
Not enough data
Feature Not Available
Not enough data
8.5
41
Not enough data
Platform
7.8
1467
7.5
312
7.3
1175
7.4
165
7.3
1156
Feature Not Available
8.7
1510
8.3
400
8.5
1422
8.5
409
8.4
1385
8.0
292
8.3
1449
8.2
401
8.5
1487
8.4
423
AI - Applicant Tracking Systems (ATS)
6.0
35
Not enough data
5.9
35
Not enough data
5.8
36
Not enough data
Agentic AI - Onboarding
6.2
53
Feature Not Available
6.2
53
Not enough data
6.4
53
Feature Not Available
6.6
53
Not enough data
6.8
55
Feature Not Available
Platform Content
Feature Not Available
8.0
106
8.6
1181
8.2
114
8.8
1237
8.2
95
6.2
667
7.6
47
8.4
1083
7.0
46
8.3
1075
7.1
45
Platform Additional Functionality
8.9
1237
8.4
130
8.5
1113
7.5
52
7.1
762
7.9
61
8.7
1181
7.8
83
8.8
1227
7.9
101
Platform Data
7.2
773
7.7
57
8.2
1004
7.9
78
8.3
920
7.6
64
Platform
7.8
1467
7.5
312
7.3
1175
7.4
165
7.3
1156
Feature Not Available
8.7
1510
8.3
400
8.5
1422
8.5
409
8.4
1385
8.0
292
8.3
1449
8.2
401
8.5
1487
8.4
423
Recruiting and Onboarding
7.6
937
6.6
50
8.8
1208
8.3
117
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Time Tracking
Not enough data
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile Time Tracking
Not enough data
8.3
151
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Platform
7.8
1467
7.5
312
7.3
1175
7.4
165
7.3
1156
Feature Not Available
8.7
1510
8.3
400
8.5
1422
8.5
409
8.4
1385
8.0
292
8.3
1449
8.2
401
8.5
1487
8.4
423
Platform
7.8
1467
7.5
312
7.3
1175
7.4
165
7.3
1156
Feature Not Available
8.7
1510
8.3
400
8.5
1422
8.5
409
8.4
1385
8.0
292
8.3
1449
8.2
401
8.5
1487
8.4
423
Workforce Management Platform Features
7.1
535
8.8
31
6.1
412
8.0
27
8.2
688
8.6
68
8.9
801
8.4
67
7.4
467
8.4
29
Feature Not Available
Feature Not Available
8.2
634
8.8
41
8.8
748
9.0
59
6.4
405
7.7
27
7.6
510
8.2
38
Platform
7.8
1467
7.5
312
7.3
1175
7.4
165
7.3
1156
Feature Not Available
8.7
1510
8.3
400
8.5
1422
8.5
409
8.4
1385
8.0
292
8.3
1449
8.2
401
8.5
1487
8.4
423
Categories
Categories
Shared Categories
BambooHR and Paychex are categorized as Candidate Relationship Management, Onboarding, Core HR, Workforce Management, Performance Management, HCM Software, and Payroll
Unique Categories
BambooHR is categorized as Job Description Management and Applicant Tracking Systems (ATS)
Paychex is categorized as PEO Providers, HR Analytics, Benefits Administration, Corporate Learning Management Systems, Time Tracking, Expense Management, Background Check, and Time & Attendance
Reviews
Reviewers' Company Size
BambooHR
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.5%
Information Technology and Services
11.4%
Construction
5.8%
Non-Profit Organization Management
5.7%
Hospital & Health Care
4.4%
Other
61.1%
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
4.0%
Retail
3.9%
Other
74.2%
Discussions
Does anyone else use the Original Hire Date and Hire Date field to show FT and PT hire dates?
3 Comments
EM
I would love to do that for a current client project but can’t even find where the original hire date option is or how to add it on the advantage package Read more
What's the scoop on the 7-day free trial?
2 Comments
TI
The system worked for us on the trial but they couldn't deliver during implementation.Read more
Am I locked into a contract when working with BambooHR?
2 Comments
TI
No contracts only month to monthRead more
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
How can we get more training on reporting? Or custom reporting
2 Comments
NO
There are tutorials in the portal as well as you were assigned a dedicated specialist. either should be able to assist your in making custom reports.Read more
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