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At a Glance
Market Segments
Mid-Market (65.5% of reviews)
Small-Business (84.0% of reviews)
Entry-Level Pricing
Contact Us Per Month
Starting at $49.00 Per Month
BambooHR
Star Rating
(2,936)4.4 out of 5
Market Segments
Mid-Market (65.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Month
Free Trial is available
Browse all 3 pricing plansGusto
Star Rating
(7,547)4.6 out of 5
Market Segments
Small-Business (84.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in user experience, particularly highlighting its smooth onboarding process and intuitive interface. Users appreciate the ability to manage payroll with ease, noting that they can ensure funds are available just days before payroll is due, which is a significant advantage during slow pay periods.
- According to verified reviews, BambooHR is praised for its user-friendly design and accessibility. Users mention that the platform's clean interface makes it easy to navigate and manage employee information, which is especially beneficial for teams that need to access data from various locations.
- Reviewers mention that Gusto's automation features are a standout, as they help users stay compliant with state and local laws without the constant worry of missing deadlines. This proactive approach to compliance is a major plus for small businesses looking to streamline their HR processes.
- Users say that while BambooHR offers a solid experience, it sometimes struggles with specific workflow needs, leading to configuration challenges. However, its API capabilities allow for integration with third-party applications, which can enhance its functionality for those who need it.
- G2 reviewers highlight that Gusto's customer support is consistently rated highly, with users appreciating the responsive assistance they receive. This level of support is crucial for small businesses that may not have dedicated HR resources.
- According to recent feedback, BambooHR's mobile app is well-received, providing a convenient way for employees to access information on the go. However, Gusto's overall user experience is often described as top-notch, making it a preferred choice for those prioritizing ease of use and functionality.
Pricing
Entry-Level Pricing
BambooHR
Elite
Contact Us
Per Month
Powerful insights and data benchmarks to inform smarter decisions for your business.
- HR Data
- HR Reporting
- Hiring
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Free Trial
BambooHR
Free Trial is available
Gusto
Free Trial is available
Ratings
Meets Requirements
8.6
2,365
9.4
6,003
Ease of Use
9.2
2,477
9.5
6,202
Ease of Setup
8.8
1,519
9.3
4,905
Ease of Admin
9.0
1,505
9.3
2,163
Quality of Support
8.8
2,036
9.0
5,003
Has the product been a good partner in doing business?
9.0
1,484
9.1
2,163
Product Direction (% positive)
8.8
2,291
9.2
6,101
Features by Category
Core HR
8.7
1430
8.8
890
8.6
1426
9.0
889
5.5
748
8.0
781
7.4
1150
8.6
834
7.8
1170
8.8
849
7.3
1008
8.7
847
Generative AI
6.2
517
7.2
471
Platform
7.8
1467
8.2
2229
7.3
1175
8.0
2037
7.3
1156
Feature Not Available
8.7
1510
8.9
2253
8.5
1422
9.2
2256
8.4
1385
8.9
2168
8.3
1449
8.8
2224
8.5
1487
9.1
2252
Employee Self Service
8.9
418
9.5
5013
|
Verified
7.9
392
8.9
4580
|
Verified
8.2
412
9.0
4643
|
Verified
Administration
8.6
413
9.4
4842
|
Verified
8.8
436
9.0
4522
|
Verified
9.0
407
9.6
4983
|
Verified
6.9
334
8.9
4399
|
Verified
8.4
389
9.2
4601
|
Verified
8.1
350
8.8
4133
|
Verified
8.6
409
9.1
4325
|
Verified
Feature Not Available
9.2
4498
|
Verified
Feature Not Available
9.2
4508
|
Verified
Taxes
8.2
389
9.3
4760
|
Verified
8.1
380
9.2
4640
|
Verified
8.2
372
Feature Not Available
Integration
7.6
339
8.6
4045
|
Verified
8.0
381
8.8
4073
|
Verified
7.0
322
8.7
4129
|
Verified
8.2
361
8.6
3878
|
Verified
Platform
8.6
406
9.0
4514
|
Verified
8.8
405
9.2
4524
|
Verified
8.9
401
9.3
4682
|
Verified
8.6
388
9.2
4405
|
Verified
Benefits Administration Platform Features
Not enough data
9.0
1351
Not enough data
8.9
1308
Not enough data
8.4
1214
Not enough data
9.0
1316
Not enough data
9.1
1302
Not enough data
9.2
1335
Not enough data
9.0
1270
Not enough data
8.8
1248
Benefits Administration Platform Features
Not enough data
9.0
1351
Not enough data
8.9
1308
Not enough data
8.4
1214
Not enough data
9.0
1316
Not enough data
9.1
1302
Not enough data
9.2
1335
Not enough data
9.0
1270
Not enough data
9.1
924
Not enough data
8.8
1248
Not enough data
8.5
1056
Not enough data
8.3
973
Not enough data
8.9
1038
Generative AI
Not enough data
7.2
836
Not enough data
7.2
833
Not enough data
7.1
828
Platform
7.8
1467
8.2
2229
7.3
1175
8.0
2037
7.3
1156
Feature Not Available
8.7
1510
8.9
2253
8.5
1422
9.2
2256
8.4
1385
8.9
2168
8.3
1449
8.8
2224
8.5
1487
9.1
2252
Basics
7.8
338
Not enough data
8.7
380
Not enough data
8.5
380
Not enough data
Content
8.2
368
Not enough data
7.7
343
Not enough data
7.9
349
Not enough data
Logistics
7.6
318
Not enough data
8.7
403
Not enough data
Recruiting and Onboarding
8.7
513
Not enough data
Platform
7.8
1467
8.2
2229
7.3
1175
8.0
2037
7.3
1156
Feature Not Available
8.7
1510
8.9
2253
8.5
1422
9.2
2256
8.4
1385
8.9
2168
8.3
1449
8.8
2224
8.5
1487
9.1
2252
Basics
8.6
404
Not enough data
7.9
334
Not enough data
8.6
375
Not enough data
Additional Functionality
Feature Not Available
Not enough data
8.5
366
Not enough data
8.6
392
Not enough data
Content
8.4
376
Not enough data
8.5
385
Not enough data
Recruiting and Onboarding
8.3
492
Not enough data
7.6
937
8.0
991
8.7
537
Not enough data
Platform
7.8
1467
8.2
2229
7.3
1175
8.0
2037
7.3
1156
Feature Not Available
8.7
1510
8.9
2253
8.5
1422
9.2
2256
8.4
1385
8.9
2168
8.3
1449
8.8
2224
8.5
1487
9.1
2252
Platform Basics
Not enough data
8.5
183
Not enough data
9.2
190
Not enough data
8.9
183
Platform Performance
Not enough data
8.8
187
Not enough data
8.5
177
Platform Functionality
Not enough data
9.1
184
Not enough data
8.5
180
Not enough data
8.8
177
Platform Additional Functionality
Not enough data
8.8
179
Not enough data
8.4
174
Not enough data
8.1
171
Generative AI
Not enough data
7.3
157
Performance reviews
8.0
555
|
Verified
Not enough data
8.0
577
|
Verified
Not enough data
8.4
584
|
Verified
Not enough data
Goals
8.1
599
|
Verified
Not enough data
7.4
528
|
Verified
Not enough data
Feedback
8.2
574
Not enough data
8.2
571
Not enough data
6.7
421
Not enough data
6.6
465
Not enough data
Data
8.3
597
|
Verified
Not enough data
8.4
595
|
Verified
Not enough data
Agentic AI - Performance Management
6.4
38
Not enough data
6.8
37
Not enough data
Platform Basics
Not enough data
9.2
771
Not enough data
9.2
774
Platform Administration
Not enough data
8.6
710
Not enough data
9.1
750
Not enough data
9.0
760
Platform Payment Content
Not enough data
9.0
754
Not enough data
8.4
649
Not enough data
9.1
732
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
6.3
44
Not enough data
6.0
44
Not enough data
6.1
44
Not enough data
Sourcing
7.8
732
Not enough data
7.8
730
Not enough data
7.9
41
Not enough data
8.8
47
Not enough data
8.1
42
Not enough data
Candidate Management - Applicant Tracking System
8.3
780
Not enough data
8.6
44
Not enough data
8.9
47
Not enough data
Feature Not Available
Not enough data
7.2
41
Not enough data
Feature Not Available
Not enough data
8.5
41
Not enough data
Platform
7.8
1467
8.2
2229
7.3
1175
8.0
2037
7.3
1156
Feature Not Available
8.7
1510
8.9
2253
8.5
1422
9.2
2256
8.4
1385
8.9
2168
8.3
1449
8.8
2224
8.5
1487
9.1
2252
AI - Applicant Tracking Systems (ATS)
6.0
35
Not enough data
5.9
35
Not enough data
5.8
36
Not enough data
Agentic AI - Onboarding
6.2
53
7.6
240
6.2
53
7.9
242
6.4
53
7.8
242
6.6
53
7.9
243
6.8
55
8.0
245
Platform Content
Feature Not Available
8.7
1144
8.6
1181
9.1
1163
8.8
1237
9.2
1161
6.2
667
8.4
1079
8.4
1083
8.7
1092
8.3
1075
8.6
1085
Platform Additional Functionality
8.9
1237
9.2
1139
8.5
1113
8.7
1089
7.1
762
8.5
1061
8.7
1181
8.9
1106
8.8
1227
9.1
1125
Platform Data
7.2
773
8.4
1013
8.2
1004
8.7
1054
8.3
920
8.8
1041
Platform
7.8
1467
8.2
2229
7.3
1175
8.0
2037
7.3
1156
Feature Not Available
8.7
1510
8.9
2253
8.5
1422
9.2
2256
8.4
1385
8.9
2168
8.3
1449
8.8
2224
8.5
1487
9.1
2252
Recruiting and Onboarding
7.6
937
8.0
991
8.8
1208
9.0
1081
Platform
7.8
1467
8.2
2229
7.3
1175
8.0
2037
7.3
1156
Feature Not Available
8.7
1510
8.9
2253
8.5
1422
9.2
2256
8.4
1385
8.9
2168
8.3
1449
8.8
2224
8.5
1487
9.1
2252
Workforce Management Platform Features
7.1
535
Not enough data
6.1
412
Not enough data
8.2
688
Not enough data
8.9
801
Not enough data
7.4
467
Not enough data
Feature Not Available
Not enough data
8.2
634
Not enough data
8.8
748
Not enough data
6.4
405
Not enough data
7.6
510
Not enough data
Categories
Categories
Shared Categories
BambooHR and Gusto are categorized as Onboarding, Core HR, and Payroll
Unique Categories
BambooHR is categorized as Candidate Relationship Management, Job Description Management, Applicant Tracking Systems (ATS), Workforce Management, Performance Management, and HCM Software
Reviews
Reviewers' Company Size
BambooHR
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
11.5%
Information Technology and Services
11.4%
Construction
5.8%
Non-Profit Organization Management
5.7%
Hospital & Health Care
4.4%
Other
61.1%
Non-Profit Organization Management
5.6%
Computer Software
5.3%
Accounting
5.3%
Health, Wellness and Fitness
4.8%
Marketing and Advertising
4.4%
Other
74.6%
Discussions
Does anyone else use the Original Hire Date and Hire Date field to show FT and PT hire dates?
3 Comments
EM
I would love to do that for a current client project but can’t even find where the original hire date option is or how to add it on the advantage package Read more
What's the scoop on the 7-day free trial?
2 Comments
TI
The system worked for us on the trial but they couldn't deliver during implementation.Read more
Am I locked into a contract when working with BambooHR?
2 Comments
TI
No contracts only month to monthRead more
Is there an app for Gusto payroll?
4 Comments
MM
Yes it’s gusto wallet but it’s used by employees or payees not payroll provider.
Read more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
What is Gusto used for?
2 Comments
PP
Gusto is payroll software. Online Payroll & HR Solutions etc.Gusto handles payments to employees and contractors and also handles paperwork necessary to help...Read more
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