# BambooHR vs Gusto Comparison
---
## AI Generated Summary
- **G2 reviewers report** that BambooHR excels in user experience, with many praising its intuitive interface and ease of use. Users appreciate features like the clear projections for planning, making it a favorite for mid-market companies.
- **According to verified reviews** , Gusto stands out for its mobile accessibility, allowing users to easily check timesheets and manage payroll on the go. This convenience is a significant advantage for small businesses looking for flexibility in their HR processes.
- **Users say** that BambooHR's implementation process is straightforward, with many noting that it requires little to no training to get started. This ease of setup is a key factor for companies wanting to minimize downtime during transitions.
- **Reviewers mention** that Gusto offers robust payroll features, with high ratings for payroll entry and direct deposit functionalities. Users find these features reliable and easy to navigate, which is crucial for small businesses managing employee payments.
- **G2 reviewers highlight** that while BambooHR has a strong performance in core HR functionalities, it faces challenges in expense management compared to Gusto, which is noted for its superior capabilities in this area.
- **According to recent feedback** , both platforms receive positive remarks for their support quality, but Gusto edges out slightly with users appreciating its responsiveness and helpfulness, which is vital for businesses needing quick resolutions to HR issues.



| | BambooHR | Gusto | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 5,718 | 11,759 | 
| **Largest Market Segment** | Mid-Market (66.5% of reviews) | Small-Business (83.8% of reviews) | 
| **Entry Level Price** | Contact Us Per Month | Starting at $49.00 Per Month | 

---
## Top Pros & Cons

### BambooHR

Pros:
- Ease of Use (1527 reviews)
- Simple (680 reviews)

Cons:
- Limited Features (320 reviews)
- Limited Customization (316 reviews)

### Gusto

Pros:
- Ease of Use (5642 reviews)
- Payroll Ease (2984 reviews)

Cons:
- Missing Features (614 reviews)
- Poor Customer Support (601 reviews)

---
## Ratings Comparison
| Rating | BambooHR | Gusto | 
|---|---|---|
  | **Meets Requirements** | 8.7 (3598 reviews) | 9.4 (8416 reviews) | 
  | **Ease of Use** | 9.2 (3750 reviews) | 9.5 (8668 reviews) | 
  | **Ease of Setup** | 8.9 (2379 reviews) | 9.3 (7196 reviews) | 
  | **Ease of Admin** | 9.0 (2004 reviews) | 9.3 (2414 reviews) | 
  | **Quality of Support** | 8.8 (2883 reviews) | 9.0 (6978 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (1973 reviews) | 9.1 (2408 reviews) | 
  | **Product Direction (% positive)** | 8.6 (3365 reviews) | 9.2 (8243 reviews) | 

---
## Pricing

### BambooHR

#### Entry-Level Pricing

Plan: Core

Price: Contact Us Per Month

Description: Foundational HR automation and insights to move your business forward.

Key Features:
- HR Data
- HR Reporting
- Time-Off Tracking

[Browse all 3 editions](https://www.g2.com/products/bamboohr/pricing)

#### Free Trial

Yes

### Gusto

#### Entry-Level Pricing

Plan: Simple Plan

Price: Starting at $49.00 Per Month

Description: For small businesses or s-corps needing basic payroll.

Key Features:
- Full-service single-state payroll including W-2s and 1099s
- Basic support
-  Employee profiles and self-service

[Browse all 3 editions](https://www.g2.com/products/gusto/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | 7.7/10 | 2713 |
| **Gusto** | 8.5/10 | 2841 |

#### Core HR

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Organization Management** | 8.8 (1667 reviews) | 8.8 (921 reviews) | 
| **Time, Attendance, and PTO** | 8.9 (1948 reviews) | 9.0 (980 reviews) | 
| **Expense Management** | 5.6 (771 reviews) | 8.1 (812 reviews) | 
| **Salary Structures** | 7.5 (1217 reviews) | 8.6 (859 reviews) | 
| **Compliance** | 7.9 (1234 reviews) | 8.8 (887 reviews) | 
| **Benefits Administration** | 7.5 (1132 reviews) | 8.8 (899 reviews) | 

#### Generative AI

| Feature | BambooHR | Gusto | 
|---|---|---|
| **AI Text Summarization** | 6.2 (525 reviews) | 7.2 (474 reviews) | 

#### Platform

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Customization ** | 7.8 (1469 reviews) | 8.2 (2304 reviews) | 
| **Integration APIs** | 7.3 (1180 reviews) | 8.0 (2113 reviews) | 
| **Internationalization** | 7.3 (1155 reviews) | Feature Not Available | 
| **User, Role, and Access Management** | 8.7 (1517 reviews) | 8.9 (2355 reviews) | 
| **Dashboards** | 8.5 (1495 reviews) | 9.1 (2311 reviews) | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | 8.4/10 | 799 |
| **Gusto** | 9.1/10 | 7575 |

#### Employee Self Service

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Web Portal** | 9.1 (530 reviews) | 9.5 (5725 reviews) ✓ Verified | 
| **Benefits Manager** | 8.1 (436 reviews) | 8.9 (4942 reviews) ✓ Verified | 
| **Mobile** | 8.4 (470 reviews) | 9.0 (4974 reviews) ✓ Verified | 

#### Administration

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Payroll Entry** | 8.7 (474 reviews) | 9.4 (5533 reviews) ✓ Verified | 
| **Time Off Accrual** | 9.1 (560 reviews) | 9.1 (4921 reviews) ✓ Verified | 
| **Direct Deposit** | 9.1 (470 reviews) | 9.6 (5359 reviews) ✓ Verified | 
| **Expense Reimbursement** | 7.0 (341 reviews) | 8.9 (4545 reviews) ✓ Verified | 
| **Pre-tax Deductions** | 8.5 (415 reviews) | 9.2 (4745 reviews) ✓ Verified | 
| **Wage Garnishment** | 8.1 (367 reviews) | 8.8 (4178 reviews) ✓ Verified | 
| **Approvals** | 8.7 (443 reviews) | 9.1 (4408 reviews) ✓ Verified | 
| **Check/W-2 Printing** | Feature Not Available | 9.2 (4589 reviews) ✓ Verified | 
| **Check/W-2 Delivery** | Feature Not Available | 9.2 (4571 reviews) ✓ Verified | 

#### Taxes

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Tax Calculation** | 8.2 (405 reviews) | 9.3 (5215 reviews) ✓ Verified | 
| **Tax Filing** | 8.2 (395 reviews) | 9.2 (4999 reviews) ✓ Verified | 
| **Automatic Tax Payment** | 8.2 (381 reviews) | Feature Not Available | 

#### Integration

| Feature | BambooHR | Gusto | 
|---|---|---|
| **API / Integration** | 7.6 (353 reviews) | 8.6 (4291 reviews) ✓ Verified | 
| **Time Tracking Integration** | 8.1 (404 reviews) | 8.8 (4180 reviews) ✓ Verified | 
| **Accounting Integration** | 7.1 (329 reviews) | 8.8 (4230 reviews) ✓ Verified | 
| **Core HR Integration** | 8.3 (380 reviews) | 8.6 (3908 reviews) ✓ Verified | 

#### Platform

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Reporting and Dashboards** | 8.7 (428 reviews) | 9.0 (4735 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.9 (425 reviews) | 9.2 (4645 reviews) ✓ Verified | 
| **Performance and Reliability** | 9.0 (436 reviews) | 9.3 (5484 reviews) ✓ Verified | 
| **Scalability** | 8.6 (397 reviews) | 9.2 (4589 reviews) ✓ Verified | 

### Benefits Administration

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | N/A | N/A |
| **Gusto** | 8.6/10 | 2818 |

#### Benefits Administration Platform Features

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Benefits Record Management** | Not enough data | 9.0 (1368 reviews) | 
| **Enrollment Planning** | Not enough data | 8.9 (1318 reviews) | 
| **Third-Party Carrier Integration** | Not enough data | 8.4 (1223 reviews) | 
| **Document Management** | Not enough data | 9.0 (1347 reviews) | 
| **Total Compensation Statements** | Not enough data | 9.1 (1311 reviews) | 
| **Self-Service Portal** | Not enough data | 9.2 (1359 reviews) | 
| **Regulatory Compliance** | Not enough data | 9.0 (1279 reviews) | 
| **Mobile Benefits Access** | Not enough data | 8.8 (1256 reviews) | 

#### Benefits Administration Platform Features

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Benefits Record Management** | Not enough data | 9.0 (1368 reviews) | 
| **Enrollment Planning** | Not enough data | 8.9 (1318 reviews) | 
| **Third-Party Carrier Integration** | Not enough data | 8.4 (1223 reviews) | 
| **Document Management** | Not enough data | 9.0 (1347 reviews) | 
| **Total Compensation Statements** | Not enough data | 9.1 (1311 reviews) | 
| **Self-Service Portal** | Not enough data | 9.2 (1359 reviews) | 
| **Regulatory Compliance** | Not enough data | 9.0 (1279 reviews) | 
| **Benefits Dashboards** | Not enough data | 9.1 (933 reviews) | 
| **Mobile Benefits Access** | Not enough data | 8.8 (1256 reviews) | 
| **Integrations / APIs** | Not enough data | 8.5 (1061 reviews) | 
| **Internationalization** | Not enough data | 8.3 (977 reviews) | 
| **Mobility** | Not enough data | 8.9 (1043 reviews) | 

#### Generative AI

| Feature | BambooHR | Gusto | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.2 (840 reviews) | 
| **AI Text Summarization** | Not enough data | 7.2 (837 reviews) | 
| **AI Image-to-Text** | Not enough data | 7.1 (832 reviews) | 

#### Platform

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Customization ** | 7.8 (1469 reviews) | 8.2 (2304 reviews) | 
| **Integration APIs** | 7.3 (1180 reviews) | 8.0 (2113 reviews) | 
| **Internationalization** | 7.3 (1155 reviews) | Feature Not Available | 
| **User, Role, and Access Management** | 8.7 (1517 reviews) | 8.9 (2355 reviews) | 
| **Dashboards** | 8.5 (1495 reviews) | 9.1 (2311 reviews) | 

### Time & Attendance

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | N/A | N/A |
| **Gusto** | 9.1/10 | 276 |

#### Automation

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Process Automation** | Not enough data | 9.2 (69 reviews) | 

#### Logistics

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Dashboards & Reporting** | Not enough data | 8.7 (25 reviews) | 
| **Data Collection** | Not enough data | 8.9 (76 reviews) | 
| **Lanuguage Options** | Not enough data | 8.8 (8 reviews) | 

#### Management

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Schedule Creation Tools** | Not enough data | 7.9 (38 reviews) | 
| **Schedule Management** | Not enough data | 8.7 (66 reviews) | 
| **Employee Leave Management** | Not enough data | 9.3 (27 reviews) | 
| **User Access** | Not enough data | 9.1 (13 reviews) | 
| **User Role Access** | Not enough data | 9.3 (29 reviews) | 
| **Employee Information** | Not enough data | 10.0 (48 reviews) | 
| **Employee Information Automation** | Not enough data | 7.5 (6 reviews) | 

#### Monitoring

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Regulations Enforcement** | Not enough data | 10.0 (12 reviews) | 
| **Compliance Monitoring** | Not enough data | 10.0 (12 reviews) | 
| **Integration** | Not enough data | 9.7 (21 reviews) | 

### Job Description Management

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | 8.2/10 | 1883 |
| **Gusto** | N/A | N/A |

#### Basics

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Interoperability** | 7.8 (345 reviews) | Not enough data | 
| **Performance** | 8.7 (401 reviews) | Not enough data | 
| **Reporting** | 8.5 (390 reviews) | Not enough data | 

#### Content

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Automation** | 8.2 (374 reviews) | Not enough data | 
| **Content Creation** | 7.7 (344 reviews) | Not enough data | 
| **Distribution Features** | 8.0 (349 reviews) | Not enough data | 

#### Logistics

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Integrations & APIs** | 7.6 (324 reviews) | Not enough data | 
| **User, Role and Access Management** | 8.8 (416 reviews) | Not enough data | 

#### Recruiting and Onboarding

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Job Posting** | 8.8 (521 reviews) | Not enough data | 

#### Platform

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Customization ** | 7.8 (1469 reviews) | 8.2 (2304 reviews) | 
| **Integration APIs** | 7.3 (1180 reviews) | 8.0 (2113 reviews) | 
| **Internationalization** | 7.3 (1155 reviews) | Feature Not Available | 
| **User, Role, and Access Management** | 8.7 (1517 reviews) | 8.9 (2355 reviews) | 
| **Dashboards** | 8.5 (1495 reviews) | 9.1 (2311 reviews) | 

### Candidate Relationship Management

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | 8.3/10 | 1908 |
| **Gusto** | N/A | N/A |

#### Basics

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Reporting** | 8.6 (410 reviews) | Not enough data | 
| **Interoperability** | 7.8 (336 reviews) | Not enough data | 
| **Performance** | 8.7 (387 reviews) | Not enough data | 

#### Additional Functionality

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Dashboard** | Feature Not Available | Not enough data | 
| **Cloud** | 8.5 (367 reviews) | Not enough data | 
| **Mobility** | 8.6 (397 reviews) | Not enough data | 

#### Content

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Automation** | 8.4 (382 reviews) | Not enough data | 
| **File Sharing** | 8.5 (390 reviews) | Not enough data | 

#### Recruiting and Onboarding

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Sourcing and Candidate Identification** | 8.3 (495 reviews) | Not enough data | 
| **Interview Scheduling** | 7.7 (955 reviews) | 8.0 (994 reviews) | 
| **Applicant Tracking** | 8.7 (542 reviews) | Not enough data | 

#### Platform

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Customization ** | 7.8 (1469 reviews) | 8.2 (2304 reviews) | 
| **Integration APIs** | 7.3 (1180 reviews) | 8.0 (2113 reviews) | 
| **Internationalization** | 7.3 (1155 reviews) | Feature Not Available | 
| **User, Role, and Access Management** | 8.7 (1517 reviews) | 8.9 (2355 reviews) | 
| **Dashboards** | 8.5 (1495 reviews) | 9.1 (2311 reviews) | 

### Contractor Management

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | N/A | N/A |
| **Gusto** | 8.6/10 | 202 |

#### Platform Basics

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Interoperability** | Not enough data | 8.5 (185 reviews) | 
| **Performance** | Not enough data | 9.2 (194 reviews) | 
| **Portal** | Not enough data | 8.9 (185 reviews) | 

#### Platform Performance

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Reporting** | Not enough data | 8.8 (192 reviews) | 
| **Application Monitoring** | Not enough data | 8.5 (178 reviews) | 

#### Platform Functionality

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Document management** | Not enough data | 9.1 (188 reviews) | 
| **Requalification** | Not enough data | 8.5 (181 reviews) | 
| **Compliance** | Not enough data | 8.8 (179 reviews) | 

#### Platform Additional Functionality

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Onboarding** | Not enough data | 8.9 (183 reviews) | 
| **Pre-qualifiation** | Not enough data | 8.4 (175 reviews) | 
| **Onsite Monitoring** | Not enough data | 8.1 (172 reviews) | 

#### Generative AI

| Feature | BambooHR | Gusto | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.3 (158 reviews) | 

### Performance Management

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | 7.9/10 | 1223 |
| **Gusto** | 10.0/10 | 9 |

#### Performance reviews

| Feature | BambooHR | Gusto | 
|---|---|---|
| **360 Reviews** | 8.1 (611 reviews) ✓ Verified | Not enough data | 
| **Customizable Forms** | 8.1 (627 reviews) ✓ Verified | Not enough data | 
| **Review Status Tracking** | 8.4 (631 reviews) ✓ Verified | Not enough data | 

#### Goals

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Goal-Setting** | 8.2 (693 reviews) ✓ Verified | 10.0 (5 reviews) | 
| **Company Goals And OKRs** | 7.4 (542 reviews) ✓ Verified | Not enough data | 

#### Feedback

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Continuous Feedback** | 8.2 (618 reviews) | Not enough data | 
| **Requesting Feedback** | 8.3 (600 reviews) | Not enough data | 
| **1-On-1 Meetings** | 6.9 (472 reviews) | Not enough data | 
| **Public Praise** | 6.7 (484 reviews) | Not enough data | 

#### Data

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Dashboards And Reports** | 8.4 (755 reviews) ✓ Verified | Not enough data | 
| **Historical Data** | 8.5 (662 reviews) ✓ Verified | Not enough data | 

#### Agentic AI - Performance Management

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 

### Contractor Payments

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | N/A | N/A |
| **Gusto** | 8.9/10 | 838 |

#### Platform Basics

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Performance** | Not enough data | 9.2 (772 reviews) | 
| **Portal** | Not enough data | 9.2 (778 reviews) | 

#### Platform Administration

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Integrations** | Not enough data | 8.6 (710 reviews) | 
| **Compliance** | Not enough data | 9.1 (757 reviews) | 
| **Reporting** | Not enough data | 8.9 (762 reviews) | 

#### Platform Payment Content

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Document management** | Not enough data | 9.0 (762 reviews) | 
| **Invoicing Tool** | Not enough data | 8.4 (651 reviews) | 
| **Wage access** | Not enough data | 9.1 (736 reviews) | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | N/A | N/A |
| **Gusto** | N/A | N/A |

#### Generative AI

| Feature | BambooHR | Gusto | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | N/A | N/A |
| **Gusto** | N/A | N/A |

#### Generative AI

| Feature | BambooHR | Gusto | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | N/A | N/A |
| **Gusto** | N/A | N/A |

#### Generative AI

| Feature | BambooHR | Gusto | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | N/A | N/A |
| **Gusto** | N/A | N/A |

#### Generative AI

| Feature | BambooHR | Gusto | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | 8.2/10 | 1829 |
| **Gusto** | N/A | N/A |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 

#### Sourcing

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Candidate Search** | 7.9 (750 reviews) | Not enough data | 
| **Career Page Configuration** | 7.8 (734 reviews) | Not enough data | 
| **Social Sourcing** | 8.2 (47 reviews) | Not enough data | 
| **Job Posting** | 9.1 (65 reviews) | Not enough data | 
| **Candidate Sourcing Metrics** | 8.3 (48 reviews) | Not enough data | 

#### Candidate Management - Applicant Tracking System

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Candidate Evaluations** | 8.3 (790 reviews) | Not enough data | 
| **Applicant Data Management** | 8.8 (52 reviews) | Not enough data | 
| **Hiring Processes Tracking** | 9.2 (64 reviews) | Not enough data | 
| **Automated Resume Parsing** | Feature Not Available | Not enough data | 
| **Scheduling** | 7.3 (47 reviews) | Not enough data | 
| **Candidate-Facing Statuses** | Feature Not Available | Not enough data | 
| **Workflow Building** | 8.7 (47 reviews) | Not enough data | 

#### Platform

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Customization ** | 7.8 (1469 reviews) | 8.2 (2304 reviews) | 
| **Integration APIs** | 7.3 (1180 reviews) | 8.0 (2113 reviews) | 
| **Internationalization** | 7.3 (1155 reviews) | Feature Not Available | 
| **User, Role, and Access Management** | 8.7 (1517 reviews) | 8.9 (2355 reviews) | 
| **Dashboards** | 8.5 (1495 reviews) | 9.1 (2311 reviews) | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Predictive Insights** | Feature Not Available | Not enough data | 
| **AI Job Description** | Feature Not Available | Not enough data | 
| **Chatbot** | Feature Not Available | Not enough data | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | 8.1/10 | 2113 |
| **Gusto** | 8.6/10 | 2939 |

#### Agentic AI - Onboarding

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | 7.7 (246 reviews) | 
| **Adaptive Learning** | Feature Not Available | 7.9 (247 reviews) | 
| **Natural Language Interaction** | Feature Not Available | 7.9 (259 reviews) | 
| **Proactive Assistance** | Feature Not Available | 8.0 (253 reviews) | 
| **Decision Making** | Feature Not Available | 8.0 (249 reviews) | 

#### Platform Content

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Forms Library** | Feature Not Available | 8.7 (1167 reviews) | 
| **E-Forms** | 8.6 (1236 reviews) | 9.1 (1217 reviews) | 
| **E-Signature** | 8.9 (1309 reviews) | 9.3 (1216 reviews) | 
| **Background Checks** | 6.2 (676 reviews) | 8.4 (1099 reviews) | 
| **Offer Letter Approvals** | 8.4 (1116 reviews) | 8.8 (1109 reviews) | 
| **Offer Letter Templates** | 8.4 (1091 reviews) | 8.6 (1102 reviews) | 

#### Platform Additional Functionality

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Self-Service Portal** | 8.9 (1275 reviews) | 9.3 (1190 reviews) | 
| **Automated Team Introductions** | 8.5 (1128 reviews) | 8.8 (1094 reviews) | 
| **Compliance Training** | 7.1 (780 reviews) | 8.5 (1075 reviews) | 
| **Automated Onboarding Workflows** | 8.7 (1208 reviews) | 9.0 (1132 reviews) | 
| **Onboarding Notifications** | 8.9 (1265 reviews) | 9.1 (1161 reviews) | 

#### Platform Data

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Time-to-Productivity Reporting** | 7.2 (775 reviews) | 8.4 (1021 reviews) | 
| **Onboarding Process Reporting** | 8.2 (1022 reviews) | 8.7 (1063 reviews) | 
| **Visualization** | 8.3 (929 reviews) | 8.8 (1050 reviews) | 

#### Platform

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Customization ** | 7.8 (1469 reviews) | 8.2 (2304 reviews) | 
| **Integration APIs** | 7.3 (1180 reviews) | 8.0 (2113 reviews) | 
| **Internationalization** | 7.3 (1155 reviews) | Feature Not Available | 
| **User, Role, and Access Management** | 8.7 (1517 reviews) | 8.9 (2355 reviews) | 
| **Dashboards** | 8.5 (1495 reviews) | 9.1 (2311 reviews) | 

#### Recruiting and Onboarding

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Interview Scheduling** | 7.7 (955 reviews) | 8.0 (994 reviews) | 
| **Onboarding** | 8.9 (1283 reviews) | 9.1 (1293 reviews) | 

### Workforce Management

| Product | Score | Reviews |
|---|---|---|
| **BambooHR** | 7.8/10 | 2197 |
| **Gusto** | N/A | N/A |

#### Platform

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Customization ** | 7.8 (1469 reviews) | 8.2 (2304 reviews) | 
| **Integration APIs** | 7.3 (1180 reviews) | 8.0 (2113 reviews) | 
| **Internationalization** | 7.3 (1155 reviews) | Feature Not Available | 
| **User, Role, and Access Management** | 8.7 (1517 reviews) | 8.9 (2355 reviews) | 
| **Dashboards** | 8.5 (1495 reviews) | 9.1 (2311 reviews) | 

#### Workforce Management Platform Features

| Feature | BambooHR | Gusto | 
|---|---|---|
| **Labor Forecasting** | 7.1 (548 reviews) | Not enough data | 
| **Shift Scheduling** | 6.3 (439 reviews) | Not enough data | 
| **Time & Attendance Tracking** | 8.3 (768 reviews) | Not enough data | 
| **Absence & Leave Management** | 9.1 (1003 reviews) | Not enough data | 
| **Skills Management** | 7.5 (491 reviews) | Not enough data | 
| **Succession Planning** | Feature Not Available | Not enough data | 
| **Workforce Analytics** | 8.2 (658 reviews) | Not enough data | 
| **Self-Service Capabilities** | 8.9 (814 reviews) | Not enough data | 
| **Mobile Shift Scheduling** | 6.5 (416 reviews) | Not enough data | 
| **Team Communication** | 7.7 (542 reviews) | Not enough data | 

---
## Categories
**Shared Categories (5):** [Onboarding Software](https://www.g2.com/categories/onboarding-software), [Core HR Software](https://www.g2.com/categories/core-hr), [Performance Management Software](https://www.g2.com/categories/performance-management), [HCM Software](https://www.g2.com/categories/hcm-software), [Payroll Software](https://www.g2.com/categories/payroll)

**Unique to BambooHR (4):** [Candidate Relationship Management Software](https://www.g2.com/categories/candidate-relationship-management), [Job Description Management Software](https://www.g2.com/categories/job-description-management), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats), [Workforce Management Software](https://www.g2.com/categories/workforce-management)

**Unique to Gusto (4):** [ Contractor Payment Software](https://www.g2.com/categories/contractor-payments), [Contractor Management Software](https://www.g2.com/categories/contractor-management), [Time & Attendance Software](https://www.g2.com/categories/time-attendance), [Benefits Administration Software](https://www.g2.com/categories/benefits-administration)


---
## Reviewer Demographics

### By Company Size

| Segment | BambooHR | Gusto | 
|---|---|---|
| **Small-Business** | 27.9% | 83.8% | 
| **Mid-Market** | 66.5% | 15.7% | 
| **Enterprise** | 5.6% | 0.4% | 

### By Industry

#### BambooHR

- **Computer Software:** 12.1%
- **Information Technology and Services:** 10.8%
- **Construction:** 5.3%
- **Non-Profit Organization Management:** 5.0%
- **Marketing and Advertising:** 4.2%
- **Financial Services:** 4.1%
- **Hospital & Health Care:** 3.7%
- **Human Resources:** 2.2%
- **Education Management:** 2.1%
- **Accounting:** 2.0%
- **Other:** 48.5%

#### Gusto

- **Non-Profit Organization Management:** 5.8%
- **Health, Wellness and Fitness:** 5.0%
- **Mental Health Care:** 4.9%
- **Hospital & Health Care:** 4.8%
- **Accounting:** 4.8%
- **Computer Software:** 4.8%
- **Marketing and Advertising:** 4.3%
- **Information Technology and Services:** 3.7%
- **Medical Practice:** 3.6%
- **Construction:** 2.9%
- **Other:** 55.5%

---
## Alternatives

### Alternatives to BambooHR

- [isolved](https://www.g2.com/products/isolved/reviews) — 4.3/5 stars (1316 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (6080 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4237 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1724 reviews)
- [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) — 4.1/5 stars (1657 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1363 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (13066 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6706 reviews)
- [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) — 4.3/5 stars (2206 reviews)
- [Personio](https://www.g2.com/products/personio/reviews) — 4.4/5 stars (869 reviews)

### Alternatives to Gusto

- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (13066 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1363 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6706 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (6080 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1724 reviews)
- [Namely](https://www.g2.com/products/namely/reviews) — 3.9/5 stars (331 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (957 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4237 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1693 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (858 reviews)

---
## Top Discussions

### BambooHR

- Title: [Does anyone else use the Original Hire Date and Hire Date field to show FT and PT hire dates?](https://www.g2.com/discussions/50727-does-anyone-else-use-the-original-hire-date-and-hire-date-field-to-show-ft-and-pt-hire-dates) — 3 comments, 1 upvote
  > **Top comment:** "I but I am never going to figure"
- Title: [Am I locked into a contract when working with BambooHR?](https://www.g2.com/discussions/pricing-c42bb15b-f9c9-4c23-85cc-7cbd4116723a) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "No. Every BambooHR customer is on a month-to-month service. We want to earn your business back each and every month."
- Title: [What's the scoop on the 7-day free trial?](https://www.g2.com/discussions/what-s-the-scoop-on-the-7-day-free-trial) — 2 comments, 2 upvotes
  > **Top comment:** "Recommendation: Get a 1 hr demo first! Then once you understand the basics take the 7 days to go through the system. Make sure to go through the webinars in..."
- Title: [How can I effectively use BambooHR for comprehensive employee performance management and HR analytics?](https://www.g2.com/discussions/how-can-i-effectively-use-bamboohr-for-comprehensive-employee-performance-management-and-hr-analytics) — 1 comment, 2 upvotes
  > **Top comment:** "
Use BambooHR's performance management tools for goal tracking, feedback, and reviews, while leveraging its reporting features for real-time HR analytics..."
- Title: [What is BambooHR used for?](https://www.g2.com/discussions/bamboohr-what-is-bamboohr-used-for) — 1 comment, 2 upvotes
  > **Top comment:** "BambooHR is a over all package for Human Resource management "

### Gusto

- Title: [Is gusto payroll safe?](https://www.g2.com/discussions/is-gusto-payroll-safe) — 4 comments, 7 upvotes
  > **Top comment:** "Yes, it is secure"
- Title: [Is there an app for Gusto payroll?](https://www.g2.com/discussions/is-there-an-app-for-gusto-payroll) — 4 comments, 1 upvote
  > **Top comment:** "No, only for employees. You can only run payroll using a browser."
- Title: [What is Gusto used for?](https://www.g2.com/discussions/what-is-gusto-used-for) — 2 comments
  > **Top comment:** "payroll"
- Title: [What is gusto payroll?](https://www.g2.com/discussions/what-is-gusto-payroll) — 2 comments
  > **Top comment:** "Gusto payroll is a web client platform where you can perform payment for an employees or contractor for your owned business. Simply it is your accounting..."
- Title: [Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?](https://www.g2.com/discussions/25111-why-doesn-t-gusto-take-responsibility-and-rectify-the-pay-problems-that-they-have-caused) — 2 comments, 3 upvotes *(includes official response)*
  > **Top comment:** "Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bamboohr-vs-gusto)