Compare Balto and Terret.ai

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At a Glance
Balto
Balto
Star Rating
(587)4.8 out of 5
Market Segments
Mid-Market (49.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Balto
Terret.ai
Terret.ai
Star Rating
(615)4.4 out of 5
Market Segments
Mid-Market (64.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Per user, per month
Learn more about Terret.ai

Balto vs Terret.ai

When assessing the two solutions, reviewers found Balto easier to use, set up, and administer. Reviewers also preferred doing business with Balto overall.

  • Reviewers felt that Balto meets the needs of their business better than Terret.ai.
  • When comparing quality of ongoing product support, reviewers felt that Balto is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Balto over Terret.ai.
Pricing
Entry-Level Pricing
Balto
No pricing available
Terret.ai
Platform
Per user, per month
Learn more about Terret.ai
Free Trial
Balto
No trial information available
Terret.ai
Free Trial is available
Ratings
Meets Requirements
9.5
418
8.8
535
Ease of Use
9.6
421
8.8
545
Ease of Setup
9.5
229
8.6
187
Ease of Admin
9.4
121
8.8
53
Quality of Support
9.6
406
9.0
325
Has the product been a good partner in doing business?
9.8
123
9.6
57
Product Direction (% positive)
9.8
384
8.9
509
Features by Category
Conversation IntelligenceHide 15 FeaturesShow 15 Features
9.4
246
6.8
76
Call Analytics
9.4
205
6.3
52
9.4
208
6.6
52
9.4
220
6.9
55
Feature Not Available
Feature Not Available
Artificial Intelligence - Conversation Intelligence
Feature Not Available
7.1
56
9.3
200
6.0
48
Not enough data
Not enough data
Generative AI
9.4
135
7.3
15
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contact Center Quality AssuranceHide 10 FeaturesShow 10 Features
9.5
178
Not enough data
Quality Assurance
9.6
165
Not enough data
9.5
162
Not enough data
9.5
160
Not enough data
Engagement
9.6
170
Not enough data
9.6
164
Not enough data
9.5
168
Not enough data
Performance
9.5
164
Not enough data
9.7
167
Not enough data
Generative AI
9.3
129
Not enough data
9.3
128
Not enough data
Natural Language Generation (NLG)Hide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Data Ingestion
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
Not enough data
7.8
251
Revenue Sourcing and Forecasting
Not enough data
8.4
236
Not enough data
9.0
243
Not enough data
8.3
237
Not enough data
7.2
213
Not enough data
8.0
220
Not enough data
8.1
216
Not enough data
8.2
205
CRM Data Enrichment
Not enough data
7.7
218
Not enough data
7.9
224
Not enough data
7.4
212
Not enough data
6.8
198
Not enough data
7.3
189
Account Management
Not enough data
7.6
207
Not enough data
7.4
199
Not enough data
7.4
201
Not enough data
8.2
210
Not enough data
8.1
197
Not enough data
7.6
190
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
8.1
380
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
8.2
320
Not enough data
7.9
319
Not enough data
Feature Not Available
Not enough data
8.5
339
Not enough data
8.2
320
Predictive Analytics
Not enough data
7.5
316
Not enough data
8.2
355
Not enough data
7.9
352
Not enough data
8.8
362
Sales Management
Not enough data
8.9
355
Not enough data
7.1
301
Not enough data
7.7
325
Not enough data
8.2
343
9.4
172
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
9.4
156
Not enough data
9.5
153
Not enough data
9.3
145
Not enough data
Feature Not Available
Not enough data
Feedback
9.5
143
Not enough data
9.4
153
Not enough data
9.4
147
Not enough data
9.3
148
Not enough data
9.3
150
Not enough data
9.4
151
Not enough data
9.3
147
Not enough data
Generative AI
9.4
84
Not enough data
Not enough data
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Balto
Balto
Terret.ai
Terret.ai
Balto and Terret.ai are categorized as Conversation Intelligence
Reviews
Reviewers' Company Size
Balto
Balto
Small-Business(50 or fewer emp.)
24.5%
Mid-Market(51-1000 emp.)
49.8%
Enterprise(> 1000 emp.)
25.7%
Terret.ai
Terret.ai
Small-Business(50 or fewer emp.)
3.4%
Mid-Market(51-1000 emp.)
64.0%
Enterprise(> 1000 emp.)
32.6%
Reviewers' Industry
Balto
Balto
Insurance
50.1%
Consumer Services
9.4%
Financial Services
5.1%
Telecommunications
4.2%
Hospital & Health Care
4.0%
Other
27.2%
Terret.ai
Terret.ai
Computer Software
47.5%
Information Technology and Services
21.3%
E-Learning
8.4%
Computer & Network Security
5.3%
Education Management
2.3%
Other
15.3%
Alternatives
Balto
Balto Alternatives
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Terret.ai
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Discussions
Balto
Balto Discussions
Can we make it capture keywords faster so it can keep up with our screen pops?
2 Comments
LT
Absolutely. Read more
Has there been any thought of Balto in a higher-education context ?
2 Comments
Marc B.
MB
Hi Adonis! Great idea. We've actually looked into using Balto for alumni relations teams to help universities fundraise and keep their alumni engaged. I...Read more
When was Balto created and for what industry was it originally intended for?
1 Comment
Marc B.
MB
Charles, thanks so much for your question! Most people are surprised to learn that the first industry Balto targeted was Home Improvement. We realized...Read more
Terret.ai
Terret.ai Discussions
Monty the Mongoose crying
Terret.ai has no discussions with answers