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Compare Balto and Sybill.ai

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At a Glance
Balto
Balto
Star Rating
(568)4.8 out of 5
Market Segments
Mid-Market (49.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Balto
Sybill.ai
Sybill.ai
Star Rating
(143)4.8 out of 5
Market Segments
Small-Business (66.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $19.00 1 User Per Month
Browse all 3 pricing plans

Balto vs Sybill.ai

When assessing the two solutions, reviewers found Balto easier to use and do business with overall. However, reviewers preferred the ease of set up with Sybill.ai, along with administration.

  • Reviewers felt that Balto meets the needs of their business better than Sybill.ai.
  • When comparing quality of ongoing product support, reviewers felt that Balto is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of Balto over Sybill.ai.
Pricing
Entry-Level Pricing
Balto
No pricing available
Sybill.ai
Sybill Essentials
Starting at $19.00
1 User Per Month
Browse all 3 pricing plans
Free Trial
Balto
No trial information available
Sybill.ai
Free Trial is available
Ratings
Meets Requirements
9.5
409
9.3
125
Ease of Use
9.6
412
9.5
127
Ease of Setup
9.6
221
9.7
38
Ease of Admin
9.5
119
9.2
32
Quality of Support
9.6
397
9.4
94
Has the product been a good partner in doing business?
9.8
121
9.7
31
Product Direction (% positive)
9.8
375
9.7
129
Features by Category
Not enough data
7.5
72
Lead Facilitation
Not enough data
5.8
64
Not enough data
6.7
64
Not enough data
8.2
64
Not enough data
7.1
62
Organization
Not enough data
7.0
60
Not enough data
8.0
65
Not enough data
8.0
64
Performance Analysis
Not enough data
7.4
62
Not enough data
7.3
65
Sales Analysis
Not enough data
6.4
60
Not enough data
6.9
62
Generative AI
Not enough data
8.8
57
Not enough data
9.3
60
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversation IntelligenceHide 15 FeaturesShow 15 Features
9.4
245
8.7
96
Call Analytics
9.4
204
9.7
91
9.4
208
8.7
81
9.4
219
9.2
93
Feature Not Available
7.1
73
Agent Performance Management
Feature Not Available
7.6
80
9.3
200
8.9
88
9.4
217
9.0
91
Generative AI
9.4
134
9.4
59
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contact Center Quality AssuranceHide 10 FeaturesShow 10 Features
9.5
172
Not enough data
Quality Assurance
9.6
165
Not enough data
9.5
162
Not enough data
9.5
159
Not enough data
Engagement
9.6
167
Not enough data
9.6
163
Not enough data
9.5
165
Not enough data
Performance
9.5
163
Not enough data
9.7
165
Not enough data
Generative AI
9.4
128
Not enough data
9.4
128
Not enough data
Natural Language Generation (NLG)Hide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Data Ingestion
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
9.4
171
9.1
36
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
9.4
156
Feature Not Available
9.5
152
Feature Not Available
9.3
145
8.2
24
Feature Not Available
9.8
32
Feedback
9.5
143
9.6
30
9.4
153
8.5
28
9.4
146
8.7
25
9.3
148
8.5
26
9.3
150
Feature Not Available
9.4
151
9.2
30
9.3
147
9.2
24
Generative AI
9.4
83
9.9
15
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Balto
Balto
Sybill.ai
Sybill.ai
Balto and Sybill.ai are categorized as Conversation Intelligence and Sales Coaching
Reviews
Reviewers' Company Size
Balto
Balto
Small-Business(50 or fewer emp.)
23.7%
Mid-Market(51-1000 emp.)
49.6%
Enterprise(> 1000 emp.)
26.7%
Sybill.ai
Sybill.ai
Small-Business(50 or fewer emp.)
66.2%
Mid-Market(51-1000 emp.)
32.4%
Enterprise(> 1000 emp.)
1.4%
Reviewers' Industry
Balto
Balto
Insurance
50.8%
Consumer Services
9.3%
Financial Services
5.2%
Telecommunications
4.1%
Hospital & Health Care
3.5%
Other
27.0%
Sybill.ai
Sybill.ai
Computer Software
31.0%
Marketing and Advertising
16.2%
Information Technology and Services
11.3%
Management Consulting
6.3%
Consulting
5.6%
Other
29.6%
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Balto
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Sybill.ai
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Discussions
Balto
Balto Discussions
Has there been any thought of Balto in a higher-education context ?
2 Comments
Marc B.
MB
Hi Adonis! Great idea. We've actually looked into using Balto for alumni relations teams to help universities fundraise and keep their alumni engaged. I...Read more
Can we make it capture keywords faster so it can keep up with our screen pops?
2 Comments
LT
Absolutely. Read more
No questions.
1 Comment
Donnie O.
DO
Great applicationRead more
Sybill.ai
Sybill.ai Discussions
Monty the Mongoose crying
Sybill.ai has no discussions with answers