Compare Balto and Salesken
At a Glance
Market Segments
Mid-Market (49.8% of reviews)
Mid-Market (57.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Balto
Star Rating
(587)4.8 out of 5
Market Segments
Mid-Market (49.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Balto
Salesken
Star Rating
(396)4.9 out of 5
Market Segments
Mid-Market (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Salesken
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Balto excels in its implementation process, with users highlighting the knowledgeable and efficient support team that ensures a smooth onboarding experience. One user noted, "The implementation process was exceptional! The team we worked with was knowledgeable, efficient, and did a fantastic job of getting us up and running with very limited interruption to the team."
- Users say that Balto's real-time call recording and note generation features significantly enhance productivity. A reviewer mentioned, "I really like using Balto for calls at my office as it records customer interactions and generates interaction notes instantly after the call, which I can easily copy and paste into my electronic ticketing system."
- According to verified reviews, Salesken is praised for its ability to help users organize customer calls effectively. One user shared, "Very helpful tool. We needed a way to organize our customer calls and this was a way to do it. The feedback was very helpful in helping us plan our calls better."
- Reviewers mention that both products have strong usability, but Salesken edges out with slightly higher scores in ease of use and setup. Users appreciate how intuitive Salesken is, with one stating, "I was looking for a sales call tracking tool that could provide me with an effective way to monitor and optimize the performance of my reps."
- G2 reviewers highlight that while Balto has a larger number of reviews indicating a broader user base, Salesken's recent feedback shows a strong satisfaction level, with a star rating of 4.9 compared to Balto's 4.8. This suggests that Salesken is maintaining a high level of user satisfaction despite fewer reviews.
- Users report that both products are effective partners in business, with equal scores in this area. However, Balto's recent user feedback emphasizes its efficiency in generating actionable insights, while Salesken is noted for its ability to integrate seamlessly with existing CRM systems, making it a powerful tool for sales optimization.
Pricing
Entry-Level Pricing
Balto
No pricing availableSalesken
No pricing availableFree Trial
Balto
No trial information availableSalesken
Free Trial is available
Ratings
Meets Requirements
9.5
418
9.9
338
Ease of Use
9.6
421
9.9
335
Ease of Setup
9.5
229
9.8
40
Ease of Admin
9.4
121
9.9
21
Quality of Support
9.6
406
9.9
336
Has the product been a good partner in doing business?
9.8
123
9.8
21
Product Direction (% positive)
9.8
384
9.9
302
Features by Category
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
9.7
49
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Organization
Not enough data
9.8
47
Not enough data
Feature Not Available
Not enough data
9.8
45
Performance Analysis
Not enough data
9.7
45
Not enough data
9.8
45
Sales Analysis
Not enough data
Feature Not Available
Not enough data
9.8
45
Generative AI
Not enough data
9.3
20
Not enough data
9.5
20
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
9.8
41
Not enough data
9.7
42
Not enough data
9.8
43
Not enough data
9.7
39
Not enough data
9.8
40
Not enough data
9.8
37
Not enough data
9.8
39
Repeatability and Reportability
Not enough data
9.8
36
Not enough data
10.0
38
Not enough data
9.8
38
Not enough data
9.8
38
Not enough data
9.6
37
AI and Automation
Not enough data
9.8
36
Not enough data
10.0
41
Not enough data
10.0
43
Not enough data
9.7
45
Not enough data
9.8
47
Generative AI
Not enough data
9.2
13
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
9.4
205
9.5
207
9.4
208
9.6
206
9.4
220
9.6
203
Feature Not Available
9.7
203
Artificial Intelligence - Conversation Intelligence
Feature Not Available
9.8
204
9.3
200
9.7
203
Not enough data
Not enough data
Generative AI
9.4
135
9.6
21
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality Assurance
9.6
165
Not enough data
9.5
162
Not enough data
9.5
160
Not enough data
Engagement
9.6
170
Not enough data
9.6
164
Not enough data
9.5
168
Not enough data
Performance
9.5
164
Not enough data
9.7
167
Not enough data
Generative AI
9.3
129
Not enough data
9.3
128
Not enough data
Data Ingestion
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
10.0
7
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
9.5
7
Not enough data
9.8
7
Not enough data
9.7
6
Not enough data
9.5
7
CRM Data Enrichment
Not enough data
9.7
6
Not enough data
9.3
5
Not enough data
10.0
5
Not enough data
9.2
6
Not enough data
9.7
6
Account Management
Not enough data
8.6
6
Not enough data
9.0
8
Not enough data
9.4
8
Not enough data
9.8
7
Not enough data
9.3
7
Not enough data
9.8
8
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
Not enough data
9.8
112
Not enough data
9.8
117
Not enough data
9.8
113
Not enough data
9.8
113
Not enough data
9.7
111
Predictive Analytics
Not enough data
9.8
115
Not enough data
9.8
115
Not enough data
9.8
112
Not enough data
9.8
112
Sales Management
Not enough data
9.7
112
Not enough data
9.8
116
Not enough data
9.8
116
Not enough data
9.8
115
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
9.4
156
9.8
128
9.5
153
Feature Not Available
9.3
145
9.8
127
Feature Not Available
9.8
124
Feedback
9.5
143
9.8
125
9.4
153
9.8
125
9.4
147
9.8
123
9.3
148
9.8
121
9.3
150
9.8
124
9.4
151
9.8
125
9.3
147
9.8
125
Generative AI
9.4
84
9.3
16
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Balto and Salesken are categorized as Conversation Intelligence and Sales Coaching
Unique Categories
Balto is categorized as AI Customer Support Agents, AI Agents For Business Operations, Contact Center Quality Assurance, Speech Analytics, and Natural Language Generation (NLG)
Salesken is categorized as Revenue Operations & Intelligence (RO&I), Sales Engagement, AI Sales Assistant, Sales Analytics, and Revenue AI Platforms
Reviews
Reviewers' Company Size
Balto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesken
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
50.1%
Consumer Services
9.4%
Financial Services
5.1%
Telecommunications
4.2%
Hospital & Health Care
4.0%
Other
27.2%
Education Management
35.6%
E-Learning
32.2%
Marketing and Advertising
6.5%
Higher Education
5.7%
Information Technology and Services
3.4%
Other
16.6%
Alternatives
Discussions
Can we make it capture keywords faster so it can keep up with our screen pops?
2 Comments
LT
Absolutely. Read more
Has there been any thought of Balto in a higher-education context ?
2 Comments
MB
Hi Adonis!
Great idea. We've actually looked into using Balto for alumni relations teams to help universities fundraise and keep their alumni engaged. I...Read more
When was Balto created and for what industry was it originally intended for?
1 Comment
MB
Charles, thanks so much for your question! Most people are surprised to learn that the first industry Balto targeted was Home Improvement.
We realized...Read more
Salesken has no discussions with answers
