Compare Balto and Outreach 
At a Glance
Market Segments
Mid-Market (50.0% of reviews)
Mid-Market (59.6% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Balto
Star Rating
(587)4.8 out of 5
Market Segments
Mid-Market (50.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BaltoOutreach
Star Rating
(3,567)4.3 out of 5
Market Segments
Mid-Market (59.6% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about OutreachSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Balto excels in user experience, with many praising its fast performance and effective talking prompts for handling objections. Users appreciate the seamless integration of features that enhance communication, especially in multilingual scenarios.
- Users say Outreach provides robust sales analytics and automation features that streamline sales processes. Reviewers highlight its ability to log interactions and integrate with other tools, making it a strong choice for teams focused on data-driven decision-making.
- According to verified reviews, Balto's ease of setup is a significant advantage, with users noting that the initial configuration is straightforward. This contrasts with Outreach, where some users have mentioned challenges in matching their specific workflow needs during setup.
- Reviewers mention that Outreach has a strong presence in the mid-market segment, which is reflected in its higher total number of reviews. However, Balto's higher satisfaction ratings suggest that it may offer a more tailored experience for users looking for coaching and real-time support.
- Users highlight Balto's coaching capabilities, noting that it actively listens and provides suggestions to improve performance. This real-time support is a standout feature that many find invaluable, especially in high-pressure sales environments.
- G2 reviewers indicate that while Outreach has a solid reputation for its sales engagement tools, Balto's overall quality and user satisfaction metrics are higher, suggesting that it may be the better option for teams prioritizing ease of use and support.
Pricing
Entry-Level Pricing
Balto
No pricing availableOutreach
Future Outreach Customers
Contact Us
- Sales engagement
- Opportuntity management
- Mutual success plans
Free Trial
Balto
No trial information availableOutreach
No trial information availableRatings
Meets Requirements
9.5
417
8.7
2,699
Ease of Use
9.6
420
8.3
2,716
Ease of Setup
9.6
228
7.7
876
Ease of Admin
9.4
121
7.8
775
Quality of Support
9.6
405
8.3
2,447
Has the product been a good partner in doing business?
9.8
123
8.5
761
Product Direction (% positive)
9.8
383
8.4
2,527
Features by Category
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
7.5
34
Not enough data
8.1
36
Not enough data
8.1
38
Organization
Not enough data
7.9
33
Not enough data
8.0
35
Not enough data
8.1
33
Performance Analysis
Not enough data
7.4
38
Not enough data
8.3
41
Sales Analysis
Not enough data
7.3
37
Not enough data
7.8
38
Generative AI
Not enough data
7.8
26
Not enough data
7.6
24
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.8
1016
|
Verified
Not enough data
9.1
1071
|
Verified
Not enough data
8.4
879
|
Verified
Not enough data
8.2
800
|
Verified
Not enough data
8.5
1016
|
Verified
Not enough data
8.6
401
Not enough data
8.2
348
Repeatability and Reportability
Not enough data
8.4
863
|
Verified
Not enough data
8.6
966
|
Verified
Not enough data
8.5
932
|
Verified
Not enough data
7.8
770
|
Verified
Not enough data
7.0
314
AI and Automation
Not enough data
7.8
343
Not enough data
7.3
308
Not enough data
7.7
346
Not enough data
7.3
299
Not enough data
7.0
292
Generative AI
Not enough data
6.7
138
Agentic AI - Sales Engagement
Not enough data
6.4
26
Not enough data
7.2
26
Not enough data
7.6
26
Not enough data
6.3
26
Not enough data
6.7
26
Not enough data
6.8
26
Not enough data
6.9
25
Call Analytics
9.4
204
8.3
128
9.4
208
7.8
108
9.4
219
8.0
115
Feature Not Available
Feature Not Available
Artificial Intelligence - Conversation Intelligence
Feature Not Available
Feature Not Available
9.3
200
7.7
95
Not enough data
Not enough data
Generative AI
9.4
134
7.5
40
Agentic AI - Conversation Intelligence
Not enough data
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Quality Assurance
9.6
165
Not enough data
9.5
162
Not enough data
9.5
160
Not enough data
Engagement
9.6
170
Not enough data
9.6
164
Not enough data
9.5
168
Not enough data
Performance
9.5
164
Not enough data
9.7
167
Not enough data
Generative AI
9.3
129
Not enough data
9.3
128
Not enough data
Data Ingestion
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
Not enough data
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
CRM Data Enrichment
Not enough data
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Account Management
Not enough data
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
81
Not enough data
7.8
24
Not enough data
8.1
21
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
7.5
192
Not enough data
8.2
233
|
Verified
Not enough data
6.9
164
|
Verified
Not enough data
8.3
244
|
Verified
Personalization
Not enough data
8.3
262
|
Verified
Not enough data
7.8
269
|
Verified
Not enough data
8.2
321
|
Verified
Not enough data
8.1
226
|
Verified
Administrative
Not enough data
8.7
305
|
Verified
Not enough data
8.4
257
|
Verified
Not enough data
8.5
263
Agentic AI - Email Tracking
Not enough data
7.3
16
Not enough data
7.2
18
Not enough data
7.9
17
Not enough data
6.4
16
Not enough data
6.4
16
Not enough data
6.3
16
Not enough data
6.5
16
Analytics
Not enough data
8.8
1439
Not enough data
8.4
1379
Not enough data
Feature Not Available
Customizations
Not enough data
8.8
1405
Not enough data
8.9
1432
Not enough data
8.5
1404
Not enough data
8.3
1055
Not enough data
9.0
1447
Generative AI
Not enough data
6.8
162
Agentic AI - Sales Analytics
Not enough data
6.7
8
Not enough data
7.9
8
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
6.4
7
Data Sourcing
Not enough data
7.7
157
Not enough data
7.9
173
Not enough data
Feature Not Available
Not enough data
8.1
187
Not enough data
7.6
167
Predictive Analytics
Not enough data
7.3
140
Not enough data
7.4
134
Not enough data
7.0
125
Not enough data
7.3
133
Sales Management
Not enough data
7.9
147
Not enough data
Feature Not Available
Not enough data
7.8
162
Not enough data
8.8
188
Agentic AI - Outbound Call Tracking
Not enough data
5.2
10
Not enough data
5.5
10
Calling
Not enough data
8.5
813
Not enough data
7.9
906
Not enough data
8.4
1032
Not enough data
8.8
1089
Not enough data
5.8
15
Contacts
Not enough data
8.6
1145
Not enough data
8.0
984
Not enough data
8.4
1066
Insights
Not enough data
8.3
1092
|
Verified
Not enough data
8.4
1051
Not enough data
7.7
593
Not enough data
9.1
1191
Not enough data
8.1
1035
Not enough data
6.9
14
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
9.4
156
8.3
197
|
Verified
9.5
153
8.2
196
|
Verified
9.3
145
8.2
179
|
Verified
Feature Not Available
8.0
142
|
Verified
Feedback
9.5
143
8.3
165
|
Verified
9.4
153
8.1
162
|
Verified
9.4
147
8.1
141
9.3
148
8.3
174
|
Verified
9.3
150
8.4
192
|
Verified
9.4
151
8.3
191
|
Verified
9.3
147
Feature Not Available
Generative AI
9.4
84
6.7
21
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Balto and Outreach are categorized as Conversation Intelligence and Sales Coaching
Unique Categories
Balto is categorized as AI Customer Support Agents, AI Agents For Business Operations, Contact Center Quality Assurance, Speech Analytics, and Natural Language Generation (NLG)
Reviews
Reviewers' Company Size
Balto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Outreach
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
50.2%
Consumer Services
9.4%
Financial Services
5.1%
Telecommunications
4.2%
Hospital & Health Care
3.9%
Other
27.2%
Computer Software
36.9%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.1%
Other
28.2%
Discussions
Can we make it capture keywords faster so it can keep up with our screen pops?
2 Comments
LT
Absolutely. Read more
Has there been any thought of Balto in a higher-education context ?
2 Comments
MB
Hi Adonis!
Great idea. We've actually looked into using Balto for alumni relations teams to help universities fundraise and keep their alumni engaged. I...Read more
When was Balto created and for what industry was it originally intended for?
1 Comment
MB
Charles, thanks so much for your question! Most people are surprised to learn that the first industry Balto targeted was Home Improvement.
We realized...Read more
Can someone recommend an auto dialer that works well with outreach?
2 Comments
KG
ring centralRead more
Can I use this for Sales Development?
2 Comments
SK
Definitely...tons of features for SD...email tracking, templates, sequences, etcRead more
What are the other best ways Outreach can be used in?
2 Comments
IS
We also used it for hiring workflow.Read more
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