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Compare Balto and Outreach

At a Glance
Balto
Balto
Star Rating
(575)4.8 out of 5
Market Segments
Mid-Market (49.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Balto
Outreach
Outreach
Star Rating
(3,535)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about Outreach
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Balto excels in user experience, with many praising its fast performance and effective talking prompts for handling objections. Users appreciate the seamless integration of features that enhance communication, especially in multilingual scenarios.
  • Users say Outreach provides robust sales analytics and automation features that streamline sales processes. Reviewers highlight its ability to log interactions and integrate with other tools, making it a strong choice for teams focused on data-driven decision-making.
  • According to verified reviews, Balto's ease of setup is a significant advantage, with users noting that the initial configuration is straightforward. This contrasts with Outreach, where some users have mentioned challenges in matching their specific workflow needs during setup.
  • Reviewers mention that Outreach has a strong presence in the mid-market segment, which is reflected in its higher total number of reviews. However, Balto's higher satisfaction ratings suggest that it may offer a more tailored experience for users looking for coaching and real-time support.
  • Users highlight Balto's coaching capabilities, noting that it actively listens and provides suggestions to improve performance. This real-time support is a standout feature that many find invaluable, especially in high-pressure sales environments.
  • G2 reviewers indicate that while Outreach has a solid reputation for its sales engagement tools, Balto's overall quality and user satisfaction metrics are higher, suggesting that it may be the better option for teams prioritizing ease of use and support.
Pricing
Entry-Level Pricing
Balto
No pricing available
Outreach
Future Outreach Customers
Contact Us
Learn more about Outreach
Free Trial
Balto
No trial information available
Outreach
No trial information available
Ratings
Meets Requirements
9.5
412
8.7
2,679
Ease of Use
9.6
415
8.3
2,695
Ease of Setup
9.6
223
7.7
857
Ease of Admin
9.4
120
7.8
774
Quality of Support
9.6
400
8.3
2,433
Has the product been a good partner in doing business?
9.8
122
8.5
760
Product Direction (% positive)
9.8
378
8.5
2,509
Features by Category
Not enough data
7.8
47
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
7.5
34
Not enough data
8.1
36
Not enough data
8.1
38
Organization
Not enough data
7.9
33
Not enough data
8.0
35
Not enough data
8.1
33
Performance Analysis
Not enough data
7.4
38
Not enough data
8.3
41
Sales Analysis
Not enough data
7.3
37
Not enough data
7.8
38
Generative AI
Not enough data
7.9
25
Not enough data
7.6
24
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.7
1,121
Integrated Workflows
Not enough data
8.7
1007
|
Verified
Not enough data
9.1
1060
|
Verified
Not enough data
8.4
869
|
Verified
Not enough data
8.2
796
|
Verified
Not enough data
8.5
1009
|
Verified
Not enough data
8.6
400
Not enough data
8.2
347
Repeatability and Reportability
Not enough data
8.4
862
|
Verified
Not enough data
8.6
951
|
Verified
Not enough data
8.5
929
|
Verified
Not enough data
7.8
771
|
Verified
Not enough data
7.0
314
AI and Automation
Not enough data
7.8
342
Not enough data
7.3
308
Not enough data
7.7
346
Not enough data
7.3
298
Not enough data
7.0
292
Generative AI
Not enough data
6.7
138
Agentic AI - Sales Engagement
Not enough data
6.4
26
Not enough data
7.2
26
Not enough data
7.6
26
Not enough data
6.3
26
Not enough data
6.7
26
Not enough data
6.8
26
Not enough data
6.9
25
Conversation IntelligenceHide 15 FeaturesShow 15 Features
9.4
245
6.7
181
Call Analytics
9.4
204
8.3
128
9.4
208
7.8
108
9.4
219
8.0
115
Feature Not Available
Feature Not Available
Artificial Intelligence - Conversation Intelligence
Feature Not Available
Feature Not Available
9.3
200
7.7
95
Not enough data
Not enough data
Generative AI
9.4
134
7.5
40
Agentic AI - Conversation Intelligence
Not enough data
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Contact Center Quality AssuranceHide 10 FeaturesShow 10 Features
9.5
175
Not enough data
Quality Assurance
9.6
165
Not enough data
9.5
162
Not enough data
9.5
160
Not enough data
Engagement
9.6
168
Not enough data
9.6
164
Not enough data
9.5
166
Not enough data
Performance
9.5
163
Not enough data
9.7
165
Not enough data
Generative AI
9.4
128
Not enough data
9.3
128
Not enough data
Natural Language Generation (NLG)Hide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Data Ingestion
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
Not enough data
7.9
108
Revenue Sourcing and Forecasting
Not enough data
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
CRM Data Enrichment
Not enough data
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Account Management
Not enough data
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
80
Not enough data
7.8
24
Not enough data
8.1
21
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Outbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inbound Sales
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance ManagementHide 14 FeaturesShow 14 Features
Not enough data
8.1
391
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
7.5
193
Not enough data
8.2
234
|
Verified
Not enough data
6.9
165
|
Verified
Not enough data
8.3
245
|
Verified
Personalization
Not enough data
8.3
263
|
Verified
Not enough data
7.8
270
|
Verified
Not enough data
8.2
322
|
Verified
Not enough data
8.1
227
|
Verified
Administrative
Not enough data
8.7
306
|
Verified
Not enough data
8.4
258
|
Verified
Not enough data
8.5
264
Not enough data
7.7
1,561
Agentic AI - Email Tracking
Not enough data
7.3
16
Not enough data
7.1
17
Not enough data
7.9
17
Not enough data
6.4
16
Not enough data
6.4
16
Not enough data
6.3
16
Not enough data
6.5
16
Analytics
Not enough data
8.8
1440
Not enough data
8.4
1380
Not enough data
Feature Not Available
Customizations
Not enough data
8.8
1406
Not enough data
8.9
1432
Not enough data
8.5
1405
Not enough data
8.3
1056
Not enough data
9.0
1448
Generative AI
Not enough data
6.8
162
Not enough data
7.4
207
Agentic AI - Sales Analytics
Not enough data
6.7
8
Not enough data
7.9
8
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
6.4
7
Data Sourcing
Not enough data
7.7
158
Not enough data
7.9
173
Not enough data
Feature Not Available
Not enough data
8.1
187
Not enough data
7.6
167
Predictive Analytics
Not enough data
7.3
141
Not enough data
7.4
135
Not enough data
7.0
126
Not enough data
7.3
134
Sales Management
Not enough data
8.0
148
Not enough data
Feature Not Available
Not enough data
7.8
163
Not enough data
8.8
188
Outbound Call TrackingHide 16 FeaturesShow 16 Features
Not enough data
7.7
1,305
Agentic AI - Outbound Call Tracking
Not enough data
5.2
10
Not enough data
5.5
10
Calling
Not enough data
8.5
813
Not enough data
7.9
906
Not enough data
8.4
1032
Not enough data
8.8
1089
Not enough data
5.5
14
Contacts
Not enough data
8.6
1146
Not enough data
8.0
985
Not enough data
8.4
1066
Insights
Not enough data
8.3
1092
|
Verified
Not enough data
8.4
1051
Not enough data
7.7
594
Not enough data
9.1
1191
Not enough data
8.1
1036
Not enough data
6.7
13
9.4
171
8.1
251
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
9.4
156
8.3
197
|
Verified
9.5
152
8.2
196
|
Verified
9.3
145
8.2
179
|
Verified
Feature Not Available
8.0
142
|
Verified
Feedback
9.5
143
8.3
165
|
Verified
9.4
153
8.1
162
|
Verified
9.4
146
8.1
141
9.3
148
8.3
174
|
Verified
9.3
150
8.4
192
|
Verified
9.4
151
8.3
191
|
Verified
9.3
147
Feature Not Available
Generative AI
9.4
83
6.7
21
Not enough data
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Customer Support AgentsHide 16 FeaturesShow 16 Features
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Balto
Balto
Small-Business(50 or fewer emp.)
23.7%
Mid-Market(51-1000 emp.)
49.7%
Enterprise(> 1000 emp.)
26.6%
Outreach
Outreach
Small-Business(50 or fewer emp.)
18.5%
Mid-Market(51-1000 emp.)
59.7%
Enterprise(> 1000 emp.)
21.7%
Reviewers' Industry
Balto
Balto
Insurance
50.6%
Consumer Services
9.3%
Financial Services
5.2%
Telecommunications
4.1%
Hospital & Health Care
3.7%
Other
27.2%
Outreach
Outreach
Computer Software
36.9%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.2%
Other
28.3%
Alternatives
Balto
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Outreach
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Discussions
Balto
Balto Discussions
Has there been any thought of Balto in a higher-education context ?
2 Comments
Marc B.
MB
Hi Adonis! Great idea. We've actually looked into using Balto for alumni relations teams to help universities fundraise and keep their alumni engaged. I...Read more
Can we make it capture keywords faster so it can keep up with our screen pops?
2 Comments
LT
Absolutely. Read more
No questions.
1 Comment
Donnie O.
DO
Great applicationRead more
Outreach
Outreach Discussions
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 Comments
Mathews S.
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 Comments
Jeremy K.
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 Comments
Ishan S.
IS
We also used it for hiring workflow.Read more