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Compare Balto and Fireflies.ai 
Featured Products
At a Glance
Market Segments
Mid-Market (49.6% of reviews)
Small-Business (80.1% of reviews)
Entry-Level Pricing
No pricing available
Free
Balto
Star Rating
(568)4.8 out of 5
Market Segments
Mid-Market (49.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BaltoFireflies.ai
Star Rating
(731)4.8 out of 5
Market Segments
Small-Business (80.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Balto excels in providing real-time coaching and support during calls, with users appreciating its seamless integration and ability to surface suggestions for improved performance. One user highlighted how Balto is "always present in the background," actively listening for opportunities to assist.
- Users say Fireflies.ai shines in its note-taking capabilities, with many praising its ability to automatically capture meeting notes and action items. Reviewers find the Daily and Weekly Digest features particularly valuable for summarizing meetings and preparing for upcoming discussions.
- According to verified reviews, Balto's setup process is noted for being straightforward and user-friendly, making it easy for teams to get started quickly. Users have mentioned that the initial setup was easy, allowing them to focus on enhancing their communication skills right away.
- Reviewers mention that Fireflies.ai is highly user-friendly, with accessible functions that work well with popular platforms like Google Meets and Zoom. Users appreciate the software's ability to convert meetings into text in real-time, which they find helpful for capturing important details.
- G2 reviewers highlight that while both products have similar star ratings, Balto's overall user satisfaction is reflected in its higher G2 Score, indicating a stronger market presence and user experience. Users have noted that Balto's talking prompts are particularly effective for handling objections, enhancing their sales conversations.
- Users report that Fireflies.ai is particularly favored by small businesses, with a significant portion of its reviews coming from this segment. This focus allows it to cater effectively to the unique needs of smaller teams, while Balto is more popular among mid-market users, indicating a different target audience and use case.
Pricing
Entry-Level Pricing
Balto
No pricing availableFireflies.ai
Free
Free
- Record Zoom, GMeet, Teams, +more
- Limited Transcription Credits
- 800 mins of storage/seat
Free Trial
Balto
No trial information availableFireflies.ai
Free Trial is available
Ratings
Meets Requirements
9.5
409
9.1
675
Ease of Use
9.6
412
9.3
691
Ease of Setup
9.6
221
9.4
493
Ease of Admin
9.5
119
9.0
277
Quality of Support
9.6
397
8.8
416
Has the product been a good partner in doing business?
9.8
121
9.1
262
Product Direction (% positive)
9.8
375
9.6
683
Features by Category
Call Analytics
9.4
204
9.2
258
9.4
208
8.5
241
9.4
219
8.7
246
Feature Not Available
Feature Not Available
Agent Performance Management
Feature Not Available
7.7
215
9.3
200
8.9
248
9.4
217
8.6
242
Generative AI
9.4
134
8.9
153
Agentic AI - Conversation Intelligence
Not enough data
8.1
6
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
8.1
6
Not enough data
7.8
6
Not enough data
8.3
6
Quality Assurance
9.6
165
Not enough data
9.5
162
Not enough data
9.5
159
Not enough data
Engagement
9.6
167
Not enough data
9.6
163
Not enough data
9.5
165
Not enough data
Performance
9.5
163
Not enough data
9.7
165
Not enough data
Generative AI
9.4
128
Not enough data
9.4
128
Not enough data
Data Ingestion
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Presentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Voice
Not enough data
8.6
462
Not enough data
8.6
481
Transcription
Not enough data
8.4
478
Not enough data
9.0
456
Not enough data
8.2
423
Not enough data
8.0
413
Editing
Not enough data
8.6
428
Not enough data
8.4
433
Not enough data
8.4
430
Not enough data
7.8
413
Integration
Not enough data
8.4
405
Not enough data
7.9
375
Not enough data
8.8
413
Not enough data
8.2
394
Not enough data
8.6
409
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
8.0
438
Not enough data
7.9
408
Not enough data
8.0
404
Meeting Automation - AI Meeting Assistants
Not enough data
9.3
455
Not enough data
8.8
444
Not enough data
8.8
438
Meeting Insights - AI Meeting Assistants
Not enough data
8.3
426
Not enough data
8.2
421
Not enough data
9.0
448
Accessibility - AI Meeting Assistants
Not enough data
7.9
406
Not enough data
8.5
421
Not enough data
8.2
396
Agentic AI - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
9.4
156
8.6
59
9.5
152
8.1
57
9.3
145
8.2
56
Feature Not Available
8.8
55
Feedback
9.5
143
8.9
58
9.4
153
8.4
52
9.4
146
8.2
51
9.3
148
7.8
50
9.3
150
8.4
51
9.4
151
7.9
48
9.3
147
7.7
47
Generative AI
9.4
83
9.0
32
Action Item Detection - AI Note-taking Software
Not enough data
8.0
5
Not enough data
9.3
7
Automatic Transcription - AI Note-taking Software
Not enough data
9.3
7
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.3
5
Language & Accent Support - AI Note-taking Software
Not enough data
7.0
5
Multi-Platform Integration - AI Note-taking Software
Not enough data
7.1
7
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.1
6
Searchable Note Archives - AI Note-taking Software
Not enough data
7.8
6
Speaker Identification - AI Note-taking Software
Not enough data
9.0
5
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Balto and Fireflies.ai are categorized as Conversation Intelligence and Sales Coaching
Unique Categories
Balto is categorized as AI Customer Support Agents, AI Agents For Business Operations, Contact Center Quality Assurance, Speech Analytics, and Natural Language Generation (NLG)
Reviews
Reviewers' Company Size
Balto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Fireflies.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
50.8%
Consumer Services
9.3%
Financial Services
5.2%
Telecommunications
4.1%
Hospital & Health Care
3.5%
Other
27.0%
Consulting
15.0%
Marketing and Advertising
14.0%
Computer Software
10.8%
Information Technology and Services
9.1%
Management Consulting
3.6%
Other
47.5%
Discussions
Has there been any thought of Balto in a higher-education context ?
2 Comments
MB
Hi Adonis!
Great idea. We've actually looked into using Balto for alumni relations teams to help universities fundraise and keep their alumni engaged. I...Read more
Can we make it capture keywords faster so it can keep up with our screen pops?
2 Comments
LT
Absolutely. Read more
Does fireflies Ai record video?
4 Comments
CS
Fireflies is an audio recording with a script you can follow visually after the recording. Read more
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