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Compare Balsamiq and Mural 
Featured Products
At a Glance
Market Segments
Small-Business (48.1% of reviews)
Enterprise (44.0% of reviews)
Entry-Level Pricing
No pricing available
Free
Balsamiq
Star Rating
(500)4.2 out of 5
Market Segments
Small-Business (48.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about BalsamiqMural
Star Rating
(1,443)4.6 out of 5
Market Segments
Enterprise (44.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Balsamiq excels in user-friendliness, with many users highlighting its intuitive interface that allows for quick learning and seamless adoption. One user mentioned, "I picked it up quickly without instruction," which speaks to its accessibility for beginners.
- Users say Mural stands out for its collaborative features, particularly in remote settings. Reviewers appreciate tools like voting and timers that enhance teamwork, with one user noting, "Mural helps in making collaboration easy, particularly when people are not in the same room."
- According to verified reviews, Balsamiq's setup process is praised for its simplicity, with users reporting a smooth onboarding experience. This is a significant advantage for teams looking to implement a wireframing tool without extensive training.
- Reviewers mention that Mural offers a wide variety of templates that streamline project initiation, making it particularly useful for agile methodologies. One user highlighted, "The platform is very user-friendly and offers a broad selection of templates, which really speeds up any project."
- G2 reviewers indicate that while Balsamiq has a strong focus on small businesses, Mural's features cater more effectively to enterprise needs, as reflected in its higher market presence among larger organizations. This makes Mural a better fit for teams requiring robust collaboration tools.
- Users report that Mural's support quality is notably higher, with many praising the responsiveness and helpfulness of the support team. In contrast, Balsamiq's support received lower ratings, indicating a potential area for improvement in customer service.
Pricing
Entry-Level Pricing
Balsamiq
No pricing availableMural
Free
Free
Get your team started fast
- 3 murals and unlimited members
- All visual collaboration and facilitation features
- Full template library & member-built custom templates
Free Trial
Balsamiq
Free Trial is available
Mural
Free Trial is available
Ratings
Meets Requirements
8.3
449
8.9
995
Ease of Use
8.9
448
8.8
991
Ease of Setup
9.0
103
8.8
429
Ease of Admin
8.6
90
8.6
374
Quality of Support
8.1
250
8.9
606
Has the product been a good partner in doing business?
8.7
77
9.1
312
Product Direction (% positive)
6.6
441
8.8
905
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
Not enough data
7.3
15
Not enough data
6.3
15
Not enough data
7.4
15
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
6.9
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Projects
Not enough data
8.7
14
Not enough data
8.9
14
Not enough data
7.9
14
Not enough data
6.1
14
Not enough data
8.0
14
Not enough data
Feature Not Available
Not enough data
7.1
14
Not enough data
8.3
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Resource Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Project Monitoring
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
3.0
11
Not enough data
2.9
11
Agentic AI - Project Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
5.4
14
Execution
Not enough data
9.6
15
Not enough data
8.3
15
Not enough data
7.6
14
Roadmapping
Not enough data
8.9
15
Not enough data
8.1
15
Design Tools
Not enough data
8.2
557
Not enough data
8.8
592
Not enough data
8.8
537
Not enough data
8.8
603
Not enough data
9.0
624
Communication Tools
Not enough data
8.9
554
Not enough data
8.7
574
Integrations
Not enough data
7.9
244
Not enough data
8.6
499
Software Offering
Not enough data
9.2
594
Not enough data
8.3
295
Not enough data
7.4
288
Agentic AI - Collaborative Whiteboard
Not enough data
5.4
8
Not enough data
6.7
9
Not enough data
7.1
8
Platform Basics
Not enough data
7.4
17
Not enough data
Feature Not Available
Not enough data
8.8
16
Platform Content
Not enough data
Feature Not Available
Not enough data
8.3
17
Not enough data
7.6
16
Not enough data
7.5
16
Platform Additional Functionality
Not enough data
5.8
16
Not enough data
6.8
16
Not enough data
7.6
16
Generative AI
Not enough data
5.2
15
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
5.2
15
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Collaboration Tools
Not enough data
9.3
378
Not enough data
8.6
287
Not enough data
8.8
353
Visual Tools
Not enough data
8.6
360
Not enough data
8.9
367
Not enough data
8.8
315
Mind Map Availability
Not enough data
8.4
289
Not enough data
8.7
208
Not enough data
7.5
191
Not enough data
9.0
278
Agentic AI - Mind Mapping
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.2
11
Not enough data
8.3
12
Not enough data
8.3
11
Not enough data
7.0
11
Not enough data
4.8
11
Agentic AI - Customer Journey Mapping
Not enough data
7.5
6
Collaboration
Not enough data
8.4
312
Not enough data
8.1
339
Not enough data
8.8
492
Not enough data
Feature Not Available
Hardware
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security
Not enough data
8.8
512
Not enough data
9.2
429
Agentic AI - Visual Collaboration Platforms
Not enough data
7.1
8
Not enough data
7.0
9
Feedback
Not enough data
8.5
26
Not enough data
8.7
26
Idea Sources
Not enough data
Feature Not Available
Not enough data
8.1
24
Idea Collection
Not enough data
8.0
25
Not enough data
5.9
25
Not enough data
6.1
25
Not enough data
6.3
25
Not enough data
8.3
24
Integrations
Not enough data
Feature Not Available
Not enough data
6.8
23
Agentic AI - Idea Management
Not enough data
6.1
6
Not enough data
6.9
7
Not enough data
5.8
6
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Prototyping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.7
9
Not enough data
8.5
9
Not enough data
8.1
9
Not enough data
8.3
9
Not enough data
8.7
9
Not enough data
Platform Additional Functionality
7.6
7
Not enough data
8.3
7
Not enough data
9.0
10
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics - Software Design Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality - Software Design Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Planning
Not enough data
Feature Not Available
Not enough data
8.0
5
Not enough data
7.0
5
Not enough data
5.7
5
Not enough data
Feature Not Available
Workflow Management
Not enough data
Feature Not Available
Not enough data
6.3
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Balsamiq and Mural are categorized as Wireframing
Unique Categories
Balsamiq is categorized as Prototyping and Software Design Platforms
Reviews
Reviewers' Company Size
Balsamiq
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Mural
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
19.7%
Information Technology and Services
18.1%
Design
9.7%
Marketing and Advertising
7.3%
Internet
6.3%
Other
38.9%
Information Technology and Services
14.5%
Management Consulting
11.8%
Computer Software
11.1%
Financial Services
5.1%
Higher Education
3.6%
Other
53.9%
Discussions
What is balsamiq software?
2 Comments
JS
Balsamiq makes software like Mockups and Wireframes. The software tools provide a way to create simple wire-frame style mockup sketches without distractions...Read more
Is it possible to create a prototype out of the mock-up, I mean, is it possible to a clickable version of the mock-up that allows me to go from one view to another?
1 Comment
AB
Yes, you can, when you click on a component on the right side you find something called "link", you can then link it to the page you want.
The "clickable...Read more
Balsamiq has no more discussions with answers
What is mural software used for?
4 Comments
AY
It's a digital collaborative board where you can interact with your team, colleagues, training participants, etc. You can prepare the board in a presentation...Read more
Can you use mural with zoom?
4 Comments
BK
Mural is one of the Zoom apps... so you can invite meeting attendees to participate in a mural directly in zoom (just click on the apps symbol on the Mural...Read more
would like to explore Mural for education
4 Comments
EB
https://www.certsout.com/ is the right choice for a student in IT to pass the exam well and quickly. Download the latest exam certsout, practice exams from...Read more
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