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Compare Ballpark - User Research and Surveys and User Interviews 
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At a Glance
Market Segments
Mid-Market (54.1% of reviews)
Small-Business (52.5% of reviews)
Entry-Level Pricing
Free 1 Projects
$49.00
Ballpark - User Research and Surveys
Star Rating
(61)4.6 out of 5
Market Segments
Mid-Market (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Projects
Browse all 4 pricing plansUser Interviews
Star Rating
(1,044)4.6 out of 5
Market Segments
Small-Business (52.5% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that User Interviews excels in its video interview feature, with a score of 8.2, allowing for deeper insights through face-to-face interactions, while Ballpark's video snippets scored lower at 6.2, indicating less effective engagement.
- Reviewers mention that Ballpark shines in survey management, particularly with its survey builder scoring 9.0, which is higher than User Interviews' score of 8.6, making it easier for users to create tailored surveys.
- G2 users highlight that User Interviews offers superior data exporting capabilities, scoring 8.8 compared to Ballpark's 7.9, which is crucial for users needing to analyze data across different platforms.
- Users on G2 note that Ballpark's question types scored 9.1, outperforming User Interviews' 8.8, suggesting that Ballpark provides a more diverse range of question formats for surveys.
- Reviewers say that User Interviews has a strong focus on participant selection, with a recruitment pool score of 8.3, while Ballpark lacks in this area, indicating a more limited ability to reach diverse respondents.
- Users report that both products have similar ease of use ratings at 9.2, but User Interviews has a slight edge in ease of setup with a score of 8.6 compared to Ballpark's 9.2, suggesting that users may find User Interviews easier to get started with despite Ballpark's overall setup efficiency.
Pricing
Entry-Level Pricing
Ballpark - User Research and Surveys
Free
Free
1 Projects
Enjoy one project with your team. No time-limits.
- 1 active project
- Unlimited users
- Unlimited responses
User Interviews
Recruit Pay As You Go
$49.00
For teams doing occasional research.
- Access to 5 million+ participants
- Rich targeting & screening
- Scheduling automation
Free Trial
Ballpark - User Research and Surveys
Free Trial is available
User Interviews
Free Trial is available
Ratings
Meets Requirements
8.8
56
8.9
573
Ease of Use
9.2
57
9.0
592
Ease of Setup
9.2
30
8.6
209
Ease of Admin
9.4
15
9.0
114
Quality of Support
9.2
47
9.1
527
Has the product been a good partner in doing business?
9.6
14
9.1
114
Product Direction (% positive)
9.8
53
9.3
588
Features by Category
User Response Methods
Not enough data
7.5
225
|
Verified
Not enough data
6.2
195
Not enough data
8.2
224
Not enough data
5.9
192
Not enough data
6.6
203
Participant Selection
Not enough data
6.9
197
Not enough data
4.9
48
Not enough data
6.0
188
Not enough data
8.1
217
|
Verified
Insights
Not enough data
6.7
189
|
Verified
Not enough data
6.9
198
|
Verified
Not enough data
6.8
197
|
Verified
Generative AI
Not enough data
5.0
75
Survey Management
9.0
47
8.3
180
9.0
47
8.5
227
8.3
46
8.2
171
8.6
46
8.6
189
Survey Customization
8.5
39
7.7
161
8.3
43
8.0
162
8.6
43
7.9
166
7.6
35
Feature Not Available
Survey Insights
8.1
43
Feature Not Available
Feature Not Available
Feature Not Available
7.8
41
8.4
148
8.0
41
8.5
163
Agentic AI - Survey
Not enough data
5.2
10
Not enough data
6.2
10
Not enough data
7.2
10
Categories
Categories
Shared Categories
Ballpark - User Research and Surveys and User Interviews are categorized as Survey
Unique Categories
Ballpark - User Research and Surveys has no unique categories
User Interviews is categorized as User Research
Reviews
Reviewers' Company Size
Ballpark - User Research and Surveys
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
User Interviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
24.6%
Information Technology and Services
13.1%
Marketing and Advertising
6.6%
Design
6.6%
Financial Services
4.9%
Other
44.3%
Information Technology and Services
10.9%
Computer Software
9.6%
Market Research
8.4%
Financial Services
5.5%
Research
4.6%
Other
60.9%
Discussions
Ballpark - User Research and Surveys has no discussions with answers
How many user interviews should you do?
2 Comments
ID
as many as your knowledge/data set would benefitRead more
What do user interviews pay?
2 Comments
CM
As mentioned in the previous comment the pay is typically done via a choice of literary hundreds of gift card options. Some studies, although rare will lay...Read more
Why is Amazon credit the main form of payment?
1 Comment
UM
We now offer many options beyond Amazon Gift Cards! Check it out https://www.userinterviews.com/support/incentive-payments :)Read more
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