Introducing G2.ai, the future of software buying.Try now
Compare Ballpark - User Research and Surveys and User Interviews 
Featured Products
At a Glance
Market Segments
Mid-Market (54.1% of reviews)
Small-Business (52.5% of reviews)
Entry-Level Pricing
Free 1 Projects
$49.00
Ballpark - User Research and Surveys
Star Rating
(61)4.6 out of 5
Market Segments
Mid-Market (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Projects
Browse all 4 pricing plansUser Interviews
Star Rating
(1,045)4.6 out of 5
Market Segments
Small-Business (52.5% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that User Interviews excels in overall user satisfaction, reflected in its higher G2 Score. Users appreciate the platform's user-friendly interface and efficient customer support, making it a reliable choice for conducting research.
- According to verified reviews, Ballpark offers a very easy-to-use interface, allowing users to create surveys quickly. One user noted they built their first survey in just 20 minutes, highlighting its simplicity for those new to survey tools.
- Users say that while User Interviews has a straightforward setup process, Ballpark's setup is perceived as even more intuitive. Reviewers have mentioned that Ballpark's platform feels almost too easy to release surveys, which can be a significant advantage for users looking for quick deployment.
- Reviewers mention that User Interviews has a strong focus on customer support, with many users praising the quick response times. This level of support can be crucial for users who may encounter challenges during their research processes.
- G2 reviewers highlight that while both platforms have similar star ratings, User Interviews benefits from a much larger volume of reviews, indicating a more established presence in the market. This can provide potential users with greater confidence in the platform's reliability.
- According to recent feedback, Ballpark stands out for its unique features tailored for specific use cases, such as Figma testing. This flexibility can be appealing for users looking for specialized functionalities that may not be as prominent in User Interviews.
Pricing
Entry-Level Pricing
Ballpark - User Research and Surveys
Free
Free
1 Projects
Enjoy one project with your team. No time-limits.
- 1 active project
- Unlimited users
- Unlimited responses
User Interviews
Recruit Pay As You Go
$49.00
For teams doing occasional research.
- Access to 5 million+ participants
- Rich targeting & screening
- Scheduling automation
Free Trial
Ballpark - User Research and Surveys
Free Trial is available
User Interviews
Free Trial is available
Ratings
Meets Requirements
8.8
56
8.9
573
Ease of Use
9.2
57
9.0
592
Ease of Setup
9.2
30
8.6
209
Ease of Admin
9.4
15
9.0
114
Quality of Support
9.2
47
9.1
527
Has the product been a good partner in doing business?
9.6
14
9.1
114
Product Direction (% positive)
9.8
53
9.3
588
Features by Category
User Response Methods
Not enough data
7.5
225
|
Verified
Not enough data
6.2
195
Not enough data
8.2
224
Not enough data
5.9
192
Not enough data
6.6
203
Participant Selection
Not enough data
6.9
197
Not enough data
4.9
48
Not enough data
6.0
188
Not enough data
8.1
217
|
Verified
Insights
Not enough data
6.7
189
|
Verified
Not enough data
6.9
198
|
Verified
Not enough data
6.8
197
|
Verified
Generative AI
Not enough data
5.0
75
Survey Management
9.0
47
8.3
180
9.0
47
8.5
227
8.3
46
8.2
171
8.6
46
8.6
189
Survey Customization
8.5
39
7.7
161
8.3
43
8.0
162
8.6
43
7.9
166
7.6
35
Feature Not Available
Survey Insights
8.1
43
Feature Not Available
Feature Not Available
Feature Not Available
7.8
41
8.4
148
8.0
41
8.5
163
Agentic AI - Survey
Not enough data
5.2
10
Not enough data
6.2
10
Not enough data
7.2
10
Categories
Categories
Shared Categories
Ballpark - User Research and Surveys and User Interviews are categorized as Survey
Unique Categories
Ballpark - User Research and Surveys has no unique categories
User Interviews is categorized as User Research
Reviews
Reviewers' Company Size
Ballpark - User Research and Surveys
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
User Interviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
24.6%
Information Technology and Services
13.1%
Marketing and Advertising
6.6%
Design
6.6%
Financial Services
4.9%
Other
44.3%
Information Technology and Services
10.9%
Computer Software
9.6%
Market Research
8.4%
Financial Services
5.5%
Research
4.6%
Other
60.9%
Discussions
Ballpark - User Research and Surveys has no discussions with answers
How many user interviews should you do?
2 Comments
ID
as many as your knowledge/data set would benefitRead more
What do user interviews pay?
2 Comments
CM
As mentioned in the previous comment the pay is typically done via a choice of literary hundreds of gift card options. Some studies, although rare will lay...Read more
Why is paypal the only disbursement option
1 Comment
UM
Hi Ken! We recently launched "Reward Link" which means there are many new incentive types beyond Amazing including Starbucks, Target, DoorDash, Uber, and...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
