# Ballpark - User Research and Surveys vs Sprig Comparison | | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **Star Rating** | 4.6 out of 5 | 4.5 out of 5 | | **Total Reviews** | 62 | 104 | | **Largest Market Segment** | Mid-Market (53.2% of reviews) | Mid-Market (50.5% of reviews) | | **Entry Level Price** | Free 1 Projects | $0.00 | --- ## Top Pros & Cons ### Ballpark - User Research and Surveys Pros: - Ease of Use (5 reviews) - Helpful (4 reviews) Cons: - Limited Customization (2 reviews) - Complexity (1 reviews) ### Sprig Pros: - Easy Setup (16 reviews) - Ease of Use (15 reviews) Cons: - Survey Issues (6 reviews) - Survey Limitations (6 reviews) --- ## Ratings Comparison | Rating | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **Meets Requirements** | 8.8 (57 reviews) | 8.6 (91 reviews) | | **Ease of Use** | 9.2 (58 reviews) | 8.8 (92 reviews) | | **Ease of Setup** | 9.2 (31 reviews) | 8.6 (52 reviews) | | **Ease of Admin** | 9.4 (15 reviews) | 9.0 (29 reviews) | | **Quality of Support** | 9.2 (48 reviews) | 8.9 (79 reviews) | | **Has the product been a good partner in doing business?** | 9.6 (14 reviews) | 9.1 (29 reviews) | | **Product Direction (% positive)** | 9.8 (54 reviews) | 9.7 (92 reviews) | --- ## Pricing ### Ballpark - User Research and Surveys #### Entry-Level Pricing Plan: Free Price: Free 1 Projects Description: Enjoy one project with your team. No time-limits. Key Features: - 1 active project - Unlimited users - Unlimited responses [Browse all 4 editions](https://www.g2.com/products/ballparkhq/pricing) #### Free Trial Yes ### Sprig #### Entry-Level Pricing Plan: Free Plan Price: $0.00 Description: For individuals just getting started with capturing quick and easy user insights. Key Features: - 1 study per month - 5k MTUs - 1 Link Survey per month [Browse all 3 editions](https://www.g2.com/products/sprig/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### User Research | Product | Score | Reviews | |---|---|---| | **Ballpark - User Research and Surveys** | N/A | N/A | | **Sprig** | 7.8/10 | 72 | #### User Response Methods | Feature | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **Survey** | Not enough data | 9.4 (68 reviews) | | **Video Snippets** | Not enough data | 7.5 (50 reviews) | | **Video Interview** | Not enough data | 6.3 (46 reviews) | | **Photo Submission** | Not enough data | Feature Not Available | | **Text/Notes** | Not enough data | 7.5 (47 reviews) | #### Participant Selection | Feature | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **In-App** | Not enough data | 9.3 (55 reviews) | | **In-Store** | Not enough data | Feature Not Available | | **On-Site** | Not enough data | 7.7 (46 reviews) | | **Recruitment Pool** | Not enough data | 6.9 (46 reviews) | #### Insights | Feature | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **Analytics** | Not enough data | 7.9 (63 reviews) | | **Collaboration** | Not enough data | 8.0 (60 reviews) | | **Sorting** | Not enough data | 7.2 (52 reviews) | #### Generative AI | Feature | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **AI Text Summarization** | Not enough data | 8.1 (48 reviews) | ### Session Replay | Product | Score | Reviews | |---|---|---| | **Ballpark - User Research and Surveys** | N/A | N/A | | **Sprig** | 6.9/10 | 14 | #### User Behavior | Feature | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **Click Tracking** | Not enough data | 6.7 (12 reviews) | | **Mouse Movement ** | Not enough data | 6.7 (11 reviews) | | **Frustration Tracking** | Not enough data | 5.8 (10 reviews) | #### A/B Testing | Feature | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **Error and Bug Tracking** | Not enough data | Feature Not Available | | **Split URL Testing** | Not enough data | Feature Not Available | | **Data Analysis** | Not enough data | Feature Not Available | | **Notes** | Not enough data | Feature Not Available | #### Visitor Information | Feature | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **User Identification** | Not enough data | 8.2 (14 reviews) | | **Search Box** | Not enough data | 7.2 (12 reviews) | #### Agentic AI - Session Replay | Feature | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | ### Product Analytics | Product | Score | Reviews | |---|---|---| | **Ballpark - User Research and Surveys** | N/A | N/A | | **Sprig** | 7.3/10 | 21 | #### Product Analytics | Feature | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **Account-Level Analytics** | Not enough data | 7.9 (19 reviews) | | **User-Level Analytics** | Not enough data | 7.5 (18 reviews) | | **Segmentation** | Not enough data | 7.4 (21 reviews) | | **Funnels** | Not enough data | 6.6 (19 reviews) | | **Alerts** | Not enough data | 6.7 (16 reviews) | | **Multi-Product Analytics** | Not enough data | 6.9 (16 reviews) | | **User Scoring** | Not enough data | 7.5 (17 reviews) | | **Integrations** | Not enough data | 7.5 (19 reviews) | #### Agentic AI - Product Analytics | Feature | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Behavioral Analytics - Product Analytics | Feature | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **Multi-Product Analytics** | Not enough data | Not enough data | | **User level Analytics** | Not enough data | Not enough data | | **Account level Analytics** | Not enough data | Not enough data | | **Segmentation** | Not enough data | Not enough data | | **Funnels** | Not enough data | Not enough data | #### Platform Infrastructure - Product Analytics | Feature | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **Cross System integrations** | Not enough data | Not enough data | | **Alerts** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | #### AI driven optimization - Product Analytics | Feature | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **User scoring** | Not enough data | Not enough data | | **Adaptive learning** | Not enough data | Not enough data | | **Automated insights** | Not enough data | Not enough data | | **Autonomous task execution** | Not enough data | Not enough data | ### Experience Management | Product | Score | Reviews | |---|---|---| | **Ballpark - User Research and Surveys** | N/A | N/A | | **Sprig** | 7.7/10 | 10 | #### Analytics | Feature | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **Net Promoter Score (NPS)** | Not enough data | 8.3 (9 reviews) | | **Customer Satisfaction (CSAT) Score** | Not enough data | 8.7 (9 reviews) | | **Customer Effort Score (CES)** | Not enough data | 8.3 (10 reviews) | | **Gamification** | Not enough data | 6.5 (10 reviews) | #### Customization | Feature | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **Stakeholder Management** | Not enough data | 8.9 (9 reviews) | | **Multilanguage Support** | Not enough data | 7.0 (9 reviews) | | **Multiple Branding Support** | Not enough data | 7.2 (9 reviews) | | **Vertical-specific Solutions** | Not enough data | 6.9 (8 reviews) | #### Generative AI | Feature | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - Experience Management | Feature | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Feedback Analytics | Product | Score | Reviews | |---|---|---| | **Ballpark - User Research and Surveys** | N/A | N/A | | **Sprig** | 7.2/10 | 19 | #### Feedback Management | Feature | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **Tagging** | Not enough data | 7.3 (17 reviews) | | **Segmentation** | Not enough data | 7.7 (16 reviews) | | **Custom Reports and Dashboards** | Not enough data | 7.5 (16 reviews) | #### Feedback Analysis | Feature | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **Thematic Analysis** | Not enough data | 8.5 (16 reviews) | | **Sentiment Analysis** | Not enough data | 8.3 (15 reviews) | | **NPS/CSAT Scoring** | Not enough data | 8.3 (15 reviews) | #### Feedback Sources | Feature | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **Online Reviews** | Not enough data | 5.8 (15 reviews) | | **Surveys** | Not enough data | 8.6 (17 reviews) | | **Social Media** | Not enough data | 4.8 (15 reviews) | | **Customer Service Channels** | Not enough data | 5.4 (15 reviews) | #### Generative AI | Feature | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | ### Survey | Product | Score | Reviews | |---|---|---| | **Ballpark - User Research and Surveys** | 8.4/10 | 48 | | **Sprig** | 8.0/10 | 73 | #### Survey Management | Feature | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **Survey Builder** | 9.0 (47 reviews) | 9.1 (71 reviews) | | **Question Types** | 9.1 (48 reviews) | 8.9 (70 reviews) | | **Templates** | 8.3 (46 reviews) | 8.7 (63 reviews) | | **Survey Distribution** | 8.6 (46 reviews) | 8.5 (68 reviews) | #### Survey Customization | Feature | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **Branching/Skip Logic** | 8.5 (39 reviews) | 8.2 (60 reviews) | | **Branding** | 8.3 (43 reviews) | 8.0 (58 reviews) | | **Multimedia Support** | 8.6 (43 reviews) | 7.0 (47 reviews) | | **Multilingual Surveys** | 7.6 (35 reviews) | 6.7 (42 reviews) | #### Survey Insights | Feature | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **Reporting & Analytics** | 8.1 (44 reviews) | 8.1 (67 reviews) | | **BI Tools Integration** | Feature Not Available | 6.9 (55 reviews) | | **Data Exporting** | 7.8 (41 reviews) | 8.0 (65 reviews) | | **Permissions** | 8.0 (41 reviews) | 8.5 (57 reviews) | #### Agentic AI - Survey | Feature | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Heatmap Tools | Product | Score | Reviews | |---|---|---| | **Ballpark - User Research and Surveys** | N/A | N/A | | **Sprig** | N/A | N/A | #### Agentic AI - Heatmap Tools | Feature | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Analysis | Feature | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **Conversion Opportunities** | Not enough data | Not enough data | | **Side-By-Side Analysis** | Not enough data | Not enough data | | **Mobile Device Analysis** | Not enough data | Not enough data | | **Data Quantification** | Not enough data | Not enough data | | **Webpage Element Analysis** | Not enough data | Not enough data | #### Reporting | Feature | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **Heat Maps** | Not enough data | Not enough data | | **Session Replays** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Data Segmentation** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey) **Unique to Sprig (6):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Experience Management Software](https://www.g2.com/categories/experience-management), [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Session Replay Software](https://www.g2.com/categories/session-replay), [User Research Tools](https://www.g2.com/categories/user-research), [Heatmap Tools](https://www.g2.com/categories/heatmap-tools) --- ## Reviewer Demographics ### By Company Size | Segment | Ballpark - User Research and Surveys | Sprig | |---|---|---| | **Small-Business** | 16.1% | 17.5% | | **Mid-Market** | 53.2% | 50.5% | | **Enterprise** | 30.6% | 32.0% | ### By Industry #### Ballpark - User Research and Surveys - **Computer Software:** 24.2% - **Information Technology and Services:** 12.9% - **Design:** 6.5% - **Marketing and Advertising:** 6.5% - **Financial Services:** 4.8% - **Accounting:** 3.2% - **Broadcast Media:** 3.2% - **Construction:** 3.2% - **Health, Wellness and Fitness:** 3.2% - **Insurance:** 3.2% - **Other:** 29.0% #### Sprig - **Computer Software:** 25.2% - **Information Technology and Services:** 19.4% - **Financial Services:** 13.6% - **Health, Wellness and Fitness:** 2.9% - **Higher Education:** 2.9% - **Hospital & Health Care:** 2.9% - **Online Media:** 2.9% - **Human Resources:** 2.9% - **Consumer Goods:** 1.9% - **Insurance:** 1.9% - **Other:** 23.3% --- ## Alternatives ### Alternatives to Ballpark - User Research and Surveys - [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (790 reviews) - [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1046 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (47950 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23539 reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) — 4.1/5 stars (7391 reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5816 reviews) - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) — 4.6/5 stars (5515 reviews) - [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) — 4.4/5 stars (5420 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5125 reviews) - [SOCi](https://www.g2.com/products/soci/reviews) — 4.5/5 stars (4040 reviews) ### Alternatives to Sprig - [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (790 reviews) - [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1048 reviews) - [Hotjar](https://www.g2.com/products/hotjar/reviews) — 4.3/5 stars (342 reviews) - [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1762 reviews) - [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3015 reviews) - [LogRocket](https://www.g2.com/products/logrocket/reviews) — 4.6/5 stars (2350 reviews) - [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews) - [Heap](https://www.g2.com/products/heap/reviews) — 4.4/5 stars (1097 reviews) - [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (750 reviews) - [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1046 reviews) --- ## Top Discussions ### Ballpark - User Research and Surveys No discussions available for this product. ### Sprig No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ballparkhq-vs-sprig)