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Compare Ballpark - User Research and Surveys and Lyssna 
Featured Products
At a Glance
Market Segments
Mid-Market (54.1% of reviews)
Small-Business (37.3% of reviews)
Entry-Level Pricing
Free 1 Projects
Free 3 Seats Per Month
Ballpark - User Research and Surveys
Star Rating
(61)4.6 out of 5
Market Segments
Mid-Market (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Projects
Browse all 4 pricing plansLyssna
Star Rating
(158)4.5 out of 5
Market Segments
Small-Business (37.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free 3 Seats Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Lyssna excels in providing a quick and efficient user experience, with users highlighting its super fast feedback and easy setup for running tests. This makes it particularly appealing for those needing to gather insights rapidly.
- Users say that Ballpark offers a highly intuitive interface, allowing them to build surveys in as little as 20 minutes. This ease of use is a significant advantage for teams looking to implement user research without a steep learning curve.
- Reviewers mention that while Lyssna has a strong focus on flexibility with various research formats, it also benefits from excellent customer support, which users appreciate when navigating its features.
- According to verified reviews, Ballpark stands out for its unique features tailored for Figma testing, making it a versatile choice for design teams. However, some users note that its overall output may not be as advanced as competitors.
- G2 reviewers highlight that both platforms offer free entry-level pricing, making them accessible for small businesses and mid-market companies alike. However, Lyssna has a larger share of reviews from small businesses, indicating a strong fit for that segment.
- Users report that while both tools provide solid survey capabilities, Ballpark slightly edges out in areas like survey distribution and branching logic, which are crucial for creating more complex surveys that cater to diverse respondent needs.
Pricing
Entry-Level Pricing
Ballpark - User Research and Surveys
Free
Free
1 Projects
Enjoy one project with your team. No time-limits.
- 1 active project
- Unlimited users
- Unlimited responses
Lyssna
Free
Free
3 Seats Per Month
- 1 study per month
- 15 self-recruited test and survey responses
- Core methodologies
Free Trial
Ballpark - User Research and Surveys
Free Trial is available
Lyssna
Free Trial is available
Ratings
Meets Requirements
8.8
56
8.5
144
Ease of Use
9.2
57
9.2
146
Ease of Setup
9.2
30
9.2
103
Ease of Admin
9.4
15
8.9
52
Quality of Support
9.2
47
9.1
97
Has the product been a good partner in doing business?
9.6
14
9.0
40
Product Direction (% positive)
9.8
53
9.3
146
Features by Category
User Response Methods
Not enough data
8.8
126
Not enough data
6.8
79
Not enough data
7.1
80
Not enough data
Feature Not Available
Not enough data
8.1
105
Participant Selection
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
113
Insights
Not enough data
8.3
118
Not enough data
7.5
110
Not enough data
7.7
100
Generative AI
Not enough data
7.1
33
Functionality
Not enough data
8.7
35
Not enough data
7.7
32
Not enough data
6.9
32
Not enough data
7.9
30
Not enough data
7.8
30
Admin
Not enough data
8.5
33
Platform Basics
Not enough data
7.4
11
Not enough data
8.3
12
Platform Content
Not enough data
7.8
10
Not enough data
9.2
11
Not enough data
8.5
11
Not enough data
9.0
10
Not enough data
7.5
10
Platform Performance
Not enough data
7.6
11
Not enough data
6.8
11
Platform
Not enough data
7.6
15
Not enough data
6.2
13
Not enough data
6.0
13
Not enough data
8.8
14
Not enough data
9.0
15
Not enough data
7.7
14
Not enough data
8.0
15
Not enough data
8.6
15
Survey Management
9.0
47
8.3
52
9.0
47
9.0
54
8.3
46
8.0
47
8.6
46
8.2
46
Survey Customization
8.5
39
7.8
48
8.3
43
6.7
46
8.6
43
7.5
46
7.6
35
6.5
41
Survey Insights
8.1
43
7.9
45
Feature Not Available
5.9
39
7.8
41
8.2
46
8.0
41
8.3
44
Agentic AI - Survey
Not enough data
7.1
11
Not enough data
7.6
11
Not enough data
8.2
11
Generative AI
Not enough data
Feature Not Available
Not enough data
Not enough data
Survey Management
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
8.3
5
Not enough data
7.0
5
Process Management
Not enough data
6.7
5
Not enough data
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
System Management
Not enough data
8.3
5
Not enough data
8.0
5
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Ballpark - User Research and Surveys and Lyssna are categorized as Survey
Unique Categories
Ballpark - User Research and Surveys has no unique categories
Lyssna is categorized as Interview Scheduling, User Research, Enterprise Feedback Management, Crowd Testing Tools, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
Ballpark - User Research and Surveys
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Lyssna
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
24.6%
Information Technology and Services
13.1%
Marketing and Advertising
6.6%
Design
6.6%
Financial Services
4.9%
Other
44.3%
Information Technology and Services
14.4%
Design
11.1%
Marketing and Advertising
10.5%
Computer Software
10.5%
Financial Services
5.9%
Other
47.7%
Alternatives
Discussions
Ballpark - User Research and Surveys has no discussions with answers
Lyssna has no discussions with answers
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