# Bacula Enterprise vs CrashPlan SMB Comparison | | Bacula Enterprise | CrashPlan SMB | |---|---|---| | **Star Rating** | 4.7 out of 5 | 4.4 out of 5 | | **Total Reviews** | 56 | 415 | | **Largest Market Segment** | Mid-Market (56.6% of reviews) | Mid-Market (35.4% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Bacula Enterprise **Not enough data** ### CrashPlan SMB Pros: - Backup Solutions (11 reviews) - Ease of Use (10 reviews) Cons: - Backup Issues (6 reviews) - Missing Features (4 reviews) --- ## Ratings Comparison | Rating | Bacula Enterprise | CrashPlan SMB | |---|---|---| | **Meets Requirements** | 9.5 (43 reviews) | 9.0 (385 reviews) | | **Ease of Use** | 8.8 (43 reviews) | 9.0 (386 reviews) | | **Ease of Setup** | 7.7 (37 reviews) | 8.6 (275 reviews) | | **Ease of Admin** | 8.4 (38 reviews) | 8.7 (274 reviews) | | **Quality of Support** | 9.8 (42 reviews) | 8.9 (330 reviews) | | **Has the product been a good partner in doing business?** | 9.8 (36 reviews) | 9.1 (268 reviews) | | **Product Direction (% positive)** | 8.2 (38 reviews) | 8.1 (385 reviews) | --- ## Pricing ### Bacula Enterprise #### Entry-Level Pricing No pricing available #### Free Trial No information available ### CrashPlan SMB #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### Server Backup | Product | Score | Reviews | |---|---|---| | **Bacula Enterprise** | 9.4/10 | 31 | | **CrashPlan SMB** | N/A | N/A | #### Compatibility | Feature | Bacula Enterprise | CrashPlan SMB | |---|---|---| | **File Server Backup** | 9.6 (28 reviews) | Not enough data | | **Database Server Backup** | 9.6 (24 reviews) | Not enough data | | **Virtual Machines** | 9.5 (24 reviews) | Not enough data | | **Repository Models** | 9.3 (23 reviews) | Not enough data | #### Management | Feature | Bacula Enterprise | CrashPlan SMB | |---|---|---| | **Continuous Backup** | 9.4 (27 reviews) | Not enough data | | **Disaster Recovery** | 9.3 (25 reviews) | Not enough data | | **Storage Capacity** | 9.4 (29 reviews) | Not enough data | | **Remote Backup** | 9.4 (25 reviews) | Not enough data | | **Activity Monitoring** | 9.2 (24 reviews) | Not enough data | #### Compliance | Feature | Bacula Enterprise | CrashPlan SMB | |---|---|---| | **Security Standards** | 9.3 (23 reviews) | Not enough data | | **Cloud Data Protection** | 9.6 (13 reviews) | Not enough data | | **Data Deduplication** | 9.6 (24 reviews) | Not enough data | #### Agentic AI - Server Backup | Feature | Bacula Enterprise | CrashPlan SMB | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Online Backup | Product | Score | Reviews | |---|---|---| | **Bacula Enterprise** | 9.5/10 | 17 | | **CrashPlan SMB** | 9.2/10 | 44 | #### Functionality | Feature | Bacula Enterprise | CrashPlan SMB | |---|---|---| | **Real-time Sync** | 9.3 (15 reviews) | 9.2 (25 reviews) | | **Storage Capacity** | 9.3 (15 reviews) | 9.5 (40 reviews) | | **Remote Backup** | 9.7 (15 reviews) | 9.3 (40 reviews) | | **Versioning** | 9.4 (15 reviews) | 9.0 (31 reviews) | | **Mobile Backup Application** | 10.0 (5 reviews) | Feature Not Available | #### Compatibility | Feature | Bacula Enterprise | CrashPlan SMB | |---|---|---| | **Disk Backup** | 9.5 (14 reviews) | Feature Not Available | | **Local Backup** | 9.6 (15 reviews) | 8.6 (26 reviews) | | **Storage Formats** | 9.4 (15 reviews) | 9.4 (24 reviews) | #### Management | Feature | Bacula Enterprise | CrashPlan SMB | |---|---|---| | **File Sharing** | 9.4 (14 reviews) | Feature Not Available | | **Security Standards** | 9.4 (15 reviews) | 9.2 (35 reviews) | | **Encrypted Storage** | 9.6 (13 reviews) | 9.4 (42 reviews) | #### Agentic AI - Online Backup | Feature | Bacula Enterprise | CrashPlan SMB | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### SaaS Backup | Product | Score | Reviews | |---|---|---| | **Bacula Enterprise** | 9.6/10 | 8 | | **CrashPlan SMB** | N/A | N/A | #### Functionality | Feature | Bacula Enterprise | CrashPlan SMB | |---|---|---| | **Real-time Sync** | 9.5 (7 reviews) | Not enough data | | **Storage Capacity** | 9.6 (8 reviews) | Not enough data | | **Remote Backup** | 9.6 (8 reviews) | Not enough data | | **Versioning** | 9.6 (8 reviews) | Not enough data | #### Compatibility | Feature | Bacula Enterprise | CrashPlan SMB | |---|---|---| | **Endpoint Variety** | 9.8 (7 reviews) | Not enough data | | **SaaS Application Variety** | 10.0 (7 reviews) | Not enough data | | **Storage Formats** | 9.6 (8 reviews) | Not enough data | #### Management | Feature | Bacula Enterprise | CrashPlan SMB | |---|---|---| | **File Sharing** | 9.4 (8 reviews) | Not enough data | | **Security Standards** | 9.6 (8 reviews) | Not enough data | | **Encrypted Storage** | 9.4 (8 reviews) | Not enough data | #### Agentic AI - SaaS Backup | Feature | Bacula Enterprise | CrashPlan SMB | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### File Recovery | Product | Score | Reviews | |---|---|---| | **Bacula Enterprise** | N/A | N/A | | **CrashPlan SMB** | 9.2/10 | 10 | #### Compatibility | Feature | Bacula Enterprise | CrashPlan SMB | |---|---|---| | **File Formats** | Not enough data | 9.6 (8 reviews) | | **Partitions** | Not enough data | Feature Not Available | | **Mobile** | Not enough data | Feature Not Available | #### Management | Feature | Bacula Enterprise | CrashPlan SMB | |---|---|---| | **Backup** | Not enough data | 9.5 (10 reviews) | | **Storage** | Not enough data | 9.5 (10 reviews) | | **File Scan** | Not enough data | 8.2 (10 reviews) | #### Security | Feature | Bacula Enterprise | CrashPlan SMB | |---|---|---| | **Encryption** | Not enough data | 9.1 (9 reviews) | | **Data Protection** | Not enough data | 9.4 (9 reviews) | | **File Deletion** | Not enough data | Feature Not Available | #### Agentic AI - File Recovery | Feature | Bacula Enterprise | CrashPlan SMB | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | ### Disaster Recovery | Product | Score | Reviews | |---|---|---| | **Bacula Enterprise** | 9.5/10 | 26 | | **CrashPlan SMB** | 8.1/10 | 8 | #### Functionality | Feature | Bacula Enterprise | CrashPlan SMB | |---|---|---| | **On Premises Recovery** | 9.7 (26 reviews) | 8.1 (8 reviews) | | **Cloud Recovery** | 9.6 (12 reviews) | Feature Not Available | | **Prior State Recovery** | 9.8 (21 reviews) | Feature Not Available | | **Recovery Automation** | 9.4 (21 reviews) | 7.3 (8 reviews) | | **Replication** | 9.8 (17 reviews) | Feature Not Available | #### Management | Feature | Bacula Enterprise | CrashPlan SMB | |---|---|---| | **Local Management** | 9.5 (25 reviews) | 9.3 (7 reviews) | | **Infrastructure Compatibility** | 9.7 (25 reviews) | 8.3 (6 reviews) | | **Solution Integration** | 9.6 (23 reviews) | 7.2 (6 reviews) | | **Real-Time Analytics** | 9.1 (21 reviews) | 8.3 (6 reviews) | | **RTO and RPO Management** | 9.3 (18 reviews) | Feature Not Available | #### Agentic AI - Disaster Recovery | Feature | Bacula Enterprise | CrashPlan SMB | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### PC Backup | Product | Score | Reviews | |---|---|---| | **Bacula Enterprise** | N/A | N/A | | **CrashPlan SMB** | 8.2/10 | 7 | #### Functionality | Feature | Bacula Enterprise | CrashPlan SMB | |---|---|---| | **Incremental Backup** | Not enough data | 8.3 (6 reviews) | | **OS Boot Recovery** | Not enough data | Feature Not Available | | **Bootable Disk** | Not enough data | Feature Not Available | | **Online Restore** | Not enough data | 9.2 (6 reviews) | #### Performance | Feature | Bacula Enterprise | CrashPlan SMB | |---|---|---| | **Multiple Backup Versions** | Not enough data | 7.4 (7 reviews) | | **Unlimited Backup** | Not enough data | 8.3 (7 reviews) | | **Deduplication** | Not enough data | 8.6 (6 reviews) | | **Lag Free Operation** | Not enough data | 7.5 (6 reviews) | #### Agentic AI - PC Backup | Feature | Bacula Enterprise | CrashPlan SMB | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Backup | Product | Score | Reviews | |---|---|---| | **Bacula Enterprise** | N/A | N/A | | **CrashPlan SMB** | N/A | N/A | #### Management | Feature | Bacula Enterprise | CrashPlan SMB | |---|---|---| | **Disaster Recovery** | Not enough data | Not enough data | | **Remote Backup** | Not enough data | Not enough data | | **Storage Formats** | Not enough data | Not enough data | | **Scheduled Backups** | Not enough data | Not enough data | | **On-Demand Restoration** | Not enough data | Not enough data | #### Reporting | Feature | Bacula Enterprise | CrashPlan SMB | |---|---|---| | **Activity Monitoring** | Not enough data | Not enough data | | **Documentation** | Not enough data | Not enough data | | **Alerts/Notifications** | Not enough data | Not enough data | #### Security | Feature | Bacula Enterprise | CrashPlan SMB | |---|---|---| | **Data Encryption** | Not enough data | Not enough data | | **Security and Compliance** | Not enough data | Not enough data | | **Deduplication ** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Online Backup Software](https://www.g2.com/categories/online-backup), [Disaster Recovery Software](https://www.g2.com/categories/disaster-recovery) **Unique to Bacula Enterprise (2):** [Server Backup Software](https://www.g2.com/categories/server-backup), [SaaS Backup Software](https://www.g2.com/categories/saas-backup) **Unique to CrashPlan SMB (2):** [PC Backup Software](https://www.g2.com/categories/pc-backup), [File Recovery Software](https://www.g2.com/categories/file-recovery-software) --- ## Reviewer Demographics ### By Company Size | Segment | Bacula Enterprise | CrashPlan SMB | |---|---|---| | **Small-Business** | 7.5% | 30.9% | | **Mid-Market** | 56.6% | 35.4% | | **Enterprise** | 35.8% | 33.7% | ### By Industry #### Bacula Enterprise - **Military:** 15.1% - **Government Administration:** 13.2% - **Telecommunications:** 11.3% - **Higher Education:** 9.4% - **Information Technology and Services:** 9.4% - **Accounting:** 3.8% - **Computer Software:** 3.8% - **Information Services:** 3.8% - **Logistics and Supply Chain:** 1.9% - **Mental Health Care:** 1.9% - **Other:** 26.4% #### CrashPlan SMB - **Information Technology and Services:** 17.8% - **Higher Education:** 12.6% - **Computer Software:** 9.7% - **Internet:** 4.2% - **Marketing and Advertising:** 4.0% - **Computer Networking:** 3.7% - **Hospital & Health Care:** 3.5% - **Computer & Network Security:** 3.2% - **Research:** 2.2% - **Photography:** 2.0% - **Other:** 37.1% --- ## Alternatives ### Alternatives to Bacula Enterprise - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (717 reviews) - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1344 reviews) - [NAKIVO Backup & Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) — 4.7/5 stars (352 reviews) - [IDrive Online and SaaS Backup, Object Storage e2](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) — 4.4/5 stars (1924 reviews) - [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (432 reviews) - [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (388 reviews) - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (731 reviews) - [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) — 4.5/5 stars (544 reviews) - [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews) — 4.2/5 stars (455 reviews) - [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) — 4.3/5 stars (742 reviews) ### Alternatives to CrashPlan SMB - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (717 reviews) - [IDrive Online and SaaS Backup, Object Storage e2](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) — 4.4/5 stars (1924 reviews) - [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (432 reviews) - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (731 reviews) - [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) — 4.5/5 stars (544 reviews) - [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) — 4.3/5 stars (742 reviews) - [Datto SIRIS](https://www.g2.com/products/kaseya-datto-siris/reviews) — 4.6/5 stars (284 reviews) - [Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews) — 4.2/5 stars (455 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4302 reviews) - [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (388 reviews) --- ## Top Discussions ### Bacula Enterprise - Title: [can we use baculam for adding a mutiple jobs concurrently?](https://www.g2.com/discussions/can-we-use-baculam-for-adding-a-mutiple-jobs-concurrently) — 2 comments, 1 upvote > **Top comment:** "Hello Bhupesh, The Bacula Enterprise doesn't support Baculum because it instead uses BWeb. If you are a BEE user, you should use BWeb which is more..." - Title: [Who else has had problems with Bacula support telling them "You're the only customer reporting this, nobody else has this problem" foe svereal years before confirming a fault but then declining to fix it?](https://www.g2.com/discussions/49849-who-else-has-had-problems-with-bacula-support-telling-them-you-re-the-only-customer-reporting-this-nobody-else-has-this-problem-foe-svereal-years-before-confirming-a-fault-but-then-declining-to-fix-it) — 1 comment > **Top comment:** "That is ugly indeed! The only thing I can advise you, and have good experience with, is to escalate the ticket as soon as you're unhappy with the support..." ### CrashPlan SMB - Title: [Is CrashPlan free?](https://www.g2.com/discussions/is-crashplan-free) — 1 comment > **Top comment:** "No" --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/bacula-enterprise-vs-crashplan-smb)