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At a Glance
Market Segments
Mid-Market (47.2% of reviews)
Small-Business (52.1% of reviews)
Entry-Level Pricing
Free Per Month
$0 per user, per month
Backlog
Star Rating
(382)4.6 out of 5
Market Segments
Mid-Market (47.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansShortcut
Star Rating
(173)4.4 out of 5
Market Segments
Small-Business (52.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0 per user, per month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Shortcut excels in task management with features like "Task Prioritization" (9.6) and "Dependencies" (9.3), making it easier to manage complex projects. In contrast, Backlog's task management features, while solid, do not reach the same level of user satisfaction, particularly in "Task Prioritization" (8.9).
- Reviewers mention that Backlog shines in its "Time Tracking" feature (8.7), which is crucial for teams needing to monitor project hours closely. Shortcut, however, falls short in this area with a significantly lower score of 5.7, indicating a lack of robust time tracking capabilities.
- G2 users highlight Shortcut's superior "Analytics" (9.2) and "Bug History" (9.3) features, which provide valuable insights into project performance and bug tracking. Backlog's corresponding features score lower, with "Analytics" at 7.9 and "Bug History" at 8.9, suggesting that Shortcut offers a more comprehensive view of project health.
- Users on G2 report that Backlog's "Wiki Documentation" (8.6) is a standout feature, facilitating better knowledge sharing among team members. In comparison, Shortcut's documentation capabilities are rated lower at 7.5, indicating a potential area for improvement.
- Reviewers mention that Shortcut's "Custom Views" (8.2) and "Dashboards" (9.6) provide a highly customizable experience for users, allowing teams to tailor their project management interface. Backlog, while offering good features, does not match the level of customization available in Shortcut.
- Users say that Backlog's "Release Forecasting" (8.9) is particularly beneficial for teams looking to plan future releases effectively. Shortcut's corresponding feature is rated lower at 7.8, suggesting that Backlog may provide a more reliable tool for release planning.
Pricing
Entry-Level Pricing
Backlog
Free
Free
Per Month
For small projects
Up to 10 users
- 10 users
- 1 project
- 100 MB storage
Shortcut
Free (1 - 10 users)
$0
per user, per month
Enables a small software team to ship quickly.
- Manage all ongoing work in Stories
- Plan multiple sprints using Iterations
- Get tailored reports for quick insights
Free Trial
Backlog
Free Trial is available
Shortcut
Free Trial is available
Ratings
Meets Requirements
9.1
301
8.6
130
Ease of Use
9.3
303
8.6
130
Ease of Setup
9.5
205
9.0
49
Ease of Admin
8.8
72
9.1
34
Quality of Support
9.1
261
8.8
83
Has the product been a good partner in doing business?
8.8
66
8.8
30
Product Direction (% positive)
9.2
294
8.7
113
Features by Category
Tasks
9.3
117
Not enough data
9.1
116
Not enough data
9.1
113
Not enough data
8.9
110
Not enough data
8.6
112
Not enough data
8.7
111
Not enough data
8.9
112
Not enough data
8.9
109
Not enough data
Projects
8.9
108
Not enough data
8.7
109
Not enough data
8.8
109
Not enough data
8.8
108
Not enough data
8.9
109
Not enough data
8.7
108
Not enough data
9.0
108
Not enough data
8.6
107
Not enough data
8.6
107
Not enough data
8.7
108
Not enough data
8.7
106
Not enough data
Resource Management
8.9
106
Not enough data
8.9
106
Not enough data
8.9
105
Not enough data
Project Monitoring
8.9
106
Not enough data
8.8
107
Not enough data
8.9
107
Not enough data
Generative AI
8.3
57
Not enough data
8.4
57
Not enough data
Agentic AI - Project Management
10.0
7
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
9.8
7
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
Bug Reporting
9.0
144
7.6
17
9.0
143
7.6
16
9.1
153
8.2
16
Bug Monitoring
Feature Not Available
8.4
15
9.1
155
8.3
16
9.1
148
8.4
15
Agentic AI - Bug Tracking
9.8
8
Not enough data
10.0
8
Not enough data
10.0
8
Not enough data
Task Creation
9.2
84
Not enough data
9.1
84
Not enough data
9.1
84
Not enough data
9.2
83
Not enough data
Task Management
9.3
84
Not enough data
9.1
84
Not enough data
9.0
84
Not enough data
9.0
83
Not enough data
Generative AI
8.4
37
Not enough data
8.6
37
Not enough data
Automation
8.8
46
Not enough data
8.9
47
Not enough data
9.1
47
Not enough data
Administration
9.3
47
Not enough data
9.2
47
Not enough data
9.6
47
Not enough data
Project management
9.4
48
Not enough data
9.1
46
Not enough data
9.2
47
Not enough data
9.3
47
Not enough data
9.1
47
Not enough data
9.0
47
Not enough data
9.6
47
Not enough data
Workload
9.3
48
Not enough data
9.4
48
Not enough data
9.2
48
Not enough data
9.2
46
Not enough data
Communication & Collaboration
9.4
47
Not enough data
9.2
46
Not enough data
9.3
46
Not enough data
Cost Management
9.1
46
Not enough data
9.2
46
Not enough data
9.3
46
Not enough data
Integration
9.0
46
Not enough data
9.1
46
Not enough data
9.2
45
Not enough data
Generative AI
8.7
24
Not enough data
8.8
24
Not enough data
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.1
66
Not enough data
8.4
68
Not enough data
8.1
66
Not enough data
8.6
65
Not enough data
8.4
64
Not enough data
Content & Documents
8.4
67
Not enough data
8.6
71
Not enough data
8.4
71
Not enough data
8.4
68
Not enough data
Controls
8.5
68
Not enough data
8.4
65
Not enough data
8.6
69
Not enough data
8.4
63
Not enough data
8.3
63
Not enough data
Project Management
9.2
73
Not enough data
9.1
69
Not enough data
9.0
69
Not enough data
8.6
65
Not enough data
Remote Collaboration
8.7
67
Not enough data
8.9
67
Not enough data
8.7
65
Not enough data
8.0
63
Not enough data
Generative AI
6.7
30
Not enough data
6.7
30
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
7.0
47
Not enough data
7.4
47
Not enough data
7.4
49
Planning
Not enough data
Feature Not Available
Not enough data
8.3
75
Not enough data
8.8
73
Not enough data
8.1
77
Not enough data
7.6
56
Workflow Management
Not enough data
Feature Not Available
Not enough data
8.5
81
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
Backlog and Shortcut are categorized as Bug Tracking and Project Management
Unique Categories
Backlog is categorized as Project Collaboration, Version Control Hosting, Task Management, and Work Management
Shortcut is categorized as Product Management
Reviews
Reviewers' Company Size
Backlog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Shortcut
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
46.3%
Computer Software
19.2%
Hospital & Health Care
2.4%
Marketing and Advertising
2.1%
Retail
1.5%
Other
28.6%
Computer Software
28.1%
Information Technology and Services
19.8%
Financial Services
5.4%
Marketing and Advertising
3.6%
Internet
3.6%
Other
39.5%
Discussions
When we can add more field in bug Life cycle ?
1 Comment
JT
Hi Pankaj,
Thank you for your feedback! Currently, the customisation status field is not available. We will share your feedback with the Dev team and...Read more
How do I use this app with other apps like this?
1 Comment
JT
Hi Akshay,
Backlog offers direct integrations - https://backlog.com/integrations/. If the apps you are looking at is not in the integration list, we...Read more
Can I attach documents like snip the screen area and click done.
1 Comment
JT
Hi Yashika,
Do you mean auto attached the screenshot? In Backlog, you can drag and drop files or select files to attach them. Read more
What is a clubhouse?
2 Comments
SS
Clubhouse, now called Shortcut is a tool that helps software teams work together better. It lets teams plan their work, track progress, and manage tasks...Read more
Shortcut has no more discussions with answers
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