G2 reviewers report that Backlog excels in user-friendliness, with many users finding it intuitive and easy to navigate. This is highlighted by feedback mentioning how the structured UI allows teams to see everything at a glance, making it easier to manage tasks and notifications.
Users say MantisBT is a solid choice for teams that require a straightforward bug tracking solution without extensive customization. Reviewers appreciate its ability to support various document uploads, which helps developers and QA teams quickly verify and identify reported defects.
According to verified reviews, Backlog's implementation process is notably smooth, with users indicating that minimal training is needed to get started. This ease of onboarding is a significant advantage for teams looking to adopt a new tool quickly.
Reviewers mention that while MantisBT is free and open-source, it may not meet the needs of teams requiring advanced features or integrations. Users have noted that it works best for those with simpler requirements, making it less suitable for larger or more complex projects.
G2 reviewers highlight the quality of support provided by Backlog, with many users noting improvements in customer service responsiveness. This is a crucial factor for teams that rely on timely assistance to resolve issues and maintain productivity.
Users report that MantisBT, while effective for basic bug tracking, may struggle with more complex workflows. Some reviewers have pointed out that it can be less intuitive for teams that need extensive customization or integration with other software tools.
Hi Pankaj,
Thank you for your feedback! Currently, the customisation status field is not available. We will share your feedback with the Dev team and...Read more
How do I use this app with other apps like this?
1 Comment
JT
Hi Akshay,
Backlog offers direct integrations - https://backlog.com/integrations/. If the apps you are looking at is not in the integration list, we...Read more
Can I attach documents like snip the screen area and click done.
1 Comment
JT
Hi Yashika,
Do you mean auto attached the screenshot? In Backlog, you can drag and drop files or select files to attach them. Read more
We use it to track any type of request made by both an internal and external client. It also helps me to version the system and know which package of...Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.