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At a Glance
Market Segments
Mid-Market (47.2% of reviews)
Mid-Market (43.7% of reviews)
Entry-Level Pricing
Free Per Month
Free 10 Users Per Month
Backlog
Star Rating
(381)4.6 out of 5
Market Segments
Mid-Market (47.2% of reviews)
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansJira
Star Rating
(7,125)4.3 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Backlog excels in ease of use, scoring 9.3 compared to Jira's 8.0. Reviewers mention that Backlog's intuitive interface and streamlined navigation make it easier for teams to adopt and utilize effectively.
- Reviewers mention that Backlog outperforms Jira in ease of setup, with a score of 9.5 versus Jira's 7.7. Users appreciate Backlog's straightforward onboarding process, which allows teams to get started quickly without extensive configuration.
- G2 users highlight Backlog's superior quality of support, scoring 9.1 compared to Jira's 8.3. Reviewers say that Backlog's customer service is responsive and helpful, providing timely assistance that enhances the user experience.
- Users on G2 report that Backlog's task prioritization features are more effective, with a score of 9.1 against Jira's 8.9. Reviewers mention that Backlog's visual task management tools, such as Kanban boards, help teams prioritize work more efficiently.
- Reviewers mention that Backlog shines in its project mapping capabilities, scoring 8.8 compared to Jira's 8.6. Users appreciate the clarity and organization that Backlog's project map provides, making it easier to visualize project progress and dependencies.
- Users say that Backlog's adaptive learning features are particularly impressive, scoring 9.8 while Jira only scores 7.5. Reviewers highlight that Backlog's ability to learn from user interactions and improve recommendations enhances productivity and decision-making.
Pricing
Entry-Level Pricing
Backlog
Free
Free
Per Month
For small projects
Up to 10 users
- 10 users
- 1 project
- 100 MB storage
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Free Trial
Backlog
Free Trial is available
Jira
Free Trial is available
Ratings
Meets Requirements
9.1
301
8.9
5,850
Ease of Use
9.3
303
8.1
5,918
Ease of Setup
9.5
205
7.9
2,142
Ease of Admin
8.8
72
7.6
1,458
Quality of Support
9.1
261
8.3
4,553
Has the product been a good partner in doing business?
8.8
66
8.5
1,320
Product Direction (% positive)
9.2
294
8.4
5,679
Features by Category
Tasks
9.3
117
9.2
589
9.1
116
8.9
587
9.1
113
9.1
587
8.9
110
8.7
579
8.6
112
8.4
562
8.7
111
8.2
560
8.9
112
8.5
573
8.9
109
8.4
518
Projects
8.9
108
8.9
568
8.7
109
8.7
552
8.8
109
8.1
528
8.8
108
8.4
538
8.9
109
8.6
544
8.7
108
7.7
480
9.0
108
9.1
507
8.6
107
8.3
536
8.6
107
8.0
476
8.7
108
8.1
485
8.7
106
8.6
520
Resource Management
8.9
106
8.3
517
8.9
106
8.3
523
8.9
105
8.4
519
Project Monitoring
8.9
106
8.4
507
8.8
107
8.3
516
8.9
107
8.7
532
Generative AI
8.3
57
7.4
444
8.4
57
7.5
446
Agentic AI - Project Management
10.0
7
7.4
314
10.0
7
7.7
316
10.0
7
7.8
317
9.8
7
7.6
312
10.0
7
7.6
316
10.0
7
7.5
316
10.0
7
7.9
320
Bug Reporting
9.0
144
8.8
1802
9.0
143
8.7
1761
9.1
153
8.8
1833
Bug Monitoring
Feature Not Available
8.6
1749
9.1
155
8.9
1847
9.1
148
8.8
1725
Agentic AI - Bug Tracking
9.8
8
7.7
264
10.0
8
7.7
267
10.0
8
7.7
264
Task Creation
9.2
84
Not enough data
9.1
84
Not enough data
9.1
84
Not enough data
9.2
83
Not enough data
Task Management
9.3
84
Not enough data
9.1
84
Not enough data
9.0
84
Not enough data
9.0
83
Not enough data
Generative AI
8.4
37
Not enough data
8.6
37
Not enough data
Automation
8.8
46
Not enough data
8.9
47
Not enough data
9.1
47
Not enough data
Administration
9.3
47
Not enough data
9.2
47
Not enough data
9.6
47
Not enough data
Project management
9.4
48
Not enough data
9.1
46
Not enough data
9.2
47
Not enough data
9.3
47
Not enough data
9.1
47
Not enough data
9.0
47
Not enough data
9.6
47
Not enough data
Workload
9.3
48
Not enough data
9.4
48
Not enough data
9.2
48
Not enough data
9.2
46
Not enough data
Communication & Collaboration
9.4
47
Not enough data
9.2
46
Not enough data
9.3
46
Not enough data
Cost Management
9.1
46
Not enough data
9.2
46
Not enough data
9.3
46
Not enough data
Integration
9.0
46
Not enough data
9.1
46
Not enough data
9.2
45
Not enough data
Generative AI
8.7
24
Not enough data
8.8
24
Not enough data
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.1
66
Not enough data
8.4
68
Not enough data
8.1
66
Not enough data
8.6
65
Not enough data
8.4
64
Not enough data
Content & Documents
8.4
67
Not enough data
8.6
71
Not enough data
8.4
71
Not enough data
8.4
68
Not enough data
Controls
8.5
68
Not enough data
8.4
65
Not enough data
8.6
69
Not enough data
8.4
63
Not enough data
8.3
63
Not enough data
Project Management
9.2
73
Not enough data
9.1
69
Not enough data
9.0
69
Not enough data
8.6
65
Not enough data
Remote Collaboration
8.7
67
Not enough data
8.9
67
Not enough data
8.7
65
Not enough data
8.0
63
Not enough data
Generative AI
6.7
30
Not enough data
6.7
30
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
9.4
35
Not enough data
9.3
35
Not enough data
9.3
35
Automation - AI Agents
Not enough data
8.8
34
Not enough data
8.9
33
Not enough data
8.9
34
Not enough data
9.3
34
Not enough data
9.3
34
Platform
Not enough data
9.2
35
Not enough data
9.3
35
Not enough data
9.2
35
Autonomy - AI Agents
Not enough data
8.8
34
Not enough data
9.0
34
Not enough data
9.1
34
Not enough data
9.0
34
Generative AI
Not enough data
9.1
35
Not enough data
9.1
35
Communication
Not enough data
8.4
2683
Not enough data
8.2
2542
Not enough data
8.1
2453
Planning
Not enough data
8.7
3152
Not enough data
8.8
3232
Not enough data
8.8
2964
Not enough data
8.7
3065
Not enough data
8.3
2673
Workflow Management
Not enough data
8.6
3020
Not enough data
8.8
3265
Not enough data
7.9
2284
Not enough data
8.4
2519
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Backlog and Jira are categorized as Bug Tracking and Project Management
Unique Categories
Backlog is categorized as Project Collaboration, Version Control Hosting, Task Management, and Work Management
Jira is categorized as Product Management and AI Agents For Business Operations
Reviews
Reviewers' Company Size
Backlog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
46.3%
Computer Software
19.2%
Hospital & Health Care
2.4%
Marketing and Advertising
2.1%
Retail
1.5%
Other
28.6%
Information Technology and Services
24.0%
Computer Software
23.6%
Financial Services
4.5%
Internet
4.3%
Marketing and Advertising
4.1%
Other
39.3%
Discussions
When we can add more field in bug Life cycle ?
1 Comment
JT
Hi Pankaj,
Thank you for your feedback! Currently, the customisation status field is not available. We will share your feedback with the Dev team and...Read more
How do I use this app with other apps like this?
1 Comment
JT
Hi Akshay,
Backlog offers direct integrations - https://backlog.com/integrations/. If the apps you are looking at is not in the integration list, we...Read more
Can I attach documents like snip the screen area and click done.
1 Comment
JT
Hi Yashika,
Do you mean auto attached the screenshot? In Backlog, you can drag and drop files or select files to attach them. Read more
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
7 Comments
VC
help teams plan sprints, manage backlogsRead more
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