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Compare Backlog and Jira 
Featured Products
At a Glance
Market Segments
Mid-Market (47.1% of reviews)
Mid-Market (43.8% of reviews)
Entry-Level Pricing
Free Per Month
Free 10 Users Per Month
Backlog
Star Rating
(389)4.6 out of 5
Market Segments
Mid-Market (47.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansJira
Star Rating
(7,419)4.3 out of 5
Market Segments
Mid-Market (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jira excels in overall project management capabilities, with users praising its ability to manage multiple projects and deadlines seamlessly. One user highlighted how easy it is to assign work and track team progress across various projects, making it a robust tool for agile teams.
- Users say that Backlog shines in its user-friendly interface, which facilitates task creation and issue tracking. Reviewers appreciate the clarity and control it offers, making teamwork simple and transparent, especially for daily task management.
- According to verified reviews, Jira's implementation process is often noted as quick and intuitive, with users specifically mentioning the ease of onboarding. This is a significant advantage for teams looking to get started without extensive setup time.
- Reviewers mention that while Jira has a slightly lower ease of use rating, it still provides powerful features like customizable filters for bug tracking, which help streamline processes. Users enjoy the speed and efficiency of navigating through tasks and bugs.
- G2 reviewers highlight that Backlog offers excellent visibility into task status and progress, which is crucial for teams needing to stay aligned. Users appreciate how this transparency enhances collaboration and keeps everyone informed about project developments.
- Users report that while Jira has a higher overall satisfaction score, Backlog's support quality is frequently praised, with many users noting the responsiveness and helpfulness of the support team, which can be a deciding factor for teams needing reliable assistance.
Pricing
Entry-Level Pricing
Backlog
Free
Free
Per Month
For small projects
Up to 10 users
- 10 users
- 1 project
- 100 MB storage
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Free Trial
Backlog
Free Trial is available
Jira
Free Trial is available
Ratings
Meets Requirements
9.1
302
8.9
6,052
Ease of Use
9.3
304
8.1
6,128
Ease of Setup
9.5
206
8.0
2,341
Ease of Admin
8.8
72
7.6
1,497
Quality of Support
9.1
262
8.3
4,738
Has the product been a good partner in doing business?
8.8
66
8.5
1,359
Product Direction (% positive)
9.2
295
8.4
5,879
Features by Category
Tasks
9.3
117
9.2
662
9.1
116
9.0
630
9.1
113
9.1
646
8.9
110
8.7
618
8.6
113
8.5
591
8.7
111
8.2
588
8.9
112
8.5
603
8.9
110
8.4
536
Projects
8.9
109
8.9
616
8.8
110
8.7
571
8.8
110
8.2
555
8.8
108
8.4
559
8.9
110
8.6
576
8.7
109
7.8
497
9.0
108
9.2
593
8.6
107
8.3
556
8.6
108
8.1
489
8.7
108
8.1
506
8.7
107
8.6
562
Resource Management
8.9
107
8.3
529
8.9
106
8.3
549
8.9
106
8.5
535
Project Monitoring
8.9
106
8.4
526
8.8
107
8.4
535
8.9
108
8.7
581
Generative AI
8.3
57
7.4
463
8.4
58
7.5
459
Agentic AI - Project Management
10.0
7
7.4
326
10.0
7
7.7
327
10.0
7
7.9
350
9.6
8
7.6
322
10.0
7
7.6
327
10.0
7
7.5
325
10.0
7
7.9
333
Bug Reporting
9.0
144
8.8
1815
9.0
143
8.8
1771
9.1
153
8.9
1852
Bug Monitoring
Feature Not Available
8.6
1761
9.1
155
8.9
1870
9.1
148
8.8
1740
Agentic AI - Bug Tracking
9.8
8
7.6
274
10.0
8
7.7
277
10.0
8
7.7
275
Task Creation
9.2
84
Not enough data
9.1
84
Not enough data
9.1
84
Not enough data
9.2
83
Not enough data
Task Management
9.3
84
Not enough data
9.1
84
Not enough data
9.0
84
Not enough data
9.0
83
Not enough data
Generative AI
8.4
37
Not enough data
8.6
37
Not enough data
Automation
8.8
46
Not enough data
8.9
47
Not enough data
9.1
47
Not enough data
Administration
9.3
47
Not enough data
9.2
47
Not enough data
9.6
47
Not enough data
Project management
9.4
48
Not enough data
9.1
46
Not enough data
9.2
47
Not enough data
9.3
47
Not enough data
9.1
47
Not enough data
9.0
47
Not enough data
9.6
47
Not enough data
Workload
9.3
48
Not enough data
9.4
48
Not enough data
9.2
48
Not enough data
9.2
46
Not enough data
Communication & Collaboration
9.4
47
Not enough data
9.2
46
Not enough data
9.3
46
Not enough data
Cost Management
9.1
46
Not enough data
9.2
46
Not enough data
9.3
46
Not enough data
Integration
9.0
46
Not enough data
9.1
46
Not enough data
9.2
45
Not enough data
Generative AI
8.7
24
Not enough data
8.8
24
Not enough data
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Feature Not Available
Not enough data
8.4
68
Not enough data
8.1
66
Not enough data
Feature Not Available
Not enough data
8.4
64
Not enough data
Content & Documents
8.4
67
Not enough data
8.6
71
Not enough data
8.4
71
Not enough data
Feature Not Available
Not enough data
Controls
8.5
68
Not enough data
8.4
65
Not enough data
8.6
69
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Project Management
9.2
73
Not enough data
9.1
69
Not enough data
9.0
69
Not enough data
8.6
65
Not enough data
Remote Collaboration
8.7
67
Not enough data
8.9
67
Not enough data
8.7
65
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
6.7
30
Not enough data
Agentic AI - Project Collaboration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Responses
Not enough data
9.5
38
Not enough data
9.4
38
Not enough data
9.4
38
Automation - AI Agents
Not enough data
8.9
37
Not enough data
9.1
36
Not enough data
9.0
37
Not enough data
9.4
37
Not enough data
9.4
37
Platform
Not enough data
9.3
38
Not enough data
9.4
39
Not enough data
9.3
38
Autonomy - AI Agents
Not enough data
9.0
37
Not enough data
9.1
37
Not enough data
9.2
37
Not enough data
9.1
37
Generative AI
Not enough data
9.3
40
Not enough data
9.2
37
Communication
Not enough data
8.4
2718
Not enough data
8.2
2573
Not enough data
8.2
2484
Planning
Not enough data
8.7
3198
Not enough data
8.8
3283
Not enough data
8.8
3035
Not enough data
8.7
3171
Not enough data
8.3
2703
Workflow Management
Not enough data
8.6
3067
Not enough data
8.8
3377
Not enough data
7.9
2317
Not enough data
8.4
2552
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Backlog and Jira are categorized as Bug Tracking and Project Management
Unique Categories
Backlog is categorized as Project Collaboration, Version Control Hosting, Task Management, and Work Management
Jira is categorized as Product Management and AI Agents For Business Operations
Reviews
Reviewers' Company Size
Backlog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
46.2%
Computer Software
19.1%
Hospital & Health Care
2.4%
Marketing and Advertising
2.1%
Retail
1.5%
Other
28.8%
Information Technology and Services
24.1%
Computer Software
23.7%
Financial Services
4.5%
Internet
4.2%
Marketing and Advertising
4.1%
Other
39.4%
Discussions
When we can add more field in bug Life cycle ?
1 Comment
JT
Hi Pankaj,
Thank you for your feedback! Currently, the customisation status field is not available. We will share your feedback with the Dev team and...Read more
How do I use this app with other apps like this?
1 Comment
JT
Hi Akshay,
Backlog offers direct integrations - https://backlog.com/integrations/. If the apps you are looking at is not in the integration list, we...Read more
Can I attach documents like snip the screen area and click done.
1 Comment
JT
Hi Yashika,
Do you mean auto attached the screenshot? In Backlog, you can drag and drop files or select files to attach them. Read more
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
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