Compare Backlog and Jira 
At a Glance
Market Segments
Mid-Market (46.3% of reviews)
Mid-Market (43.9% of reviews)
Entry-Level Pricing
Free Per Month
Free 10 Users Per Month
Backlog
Star Rating
(412)4.6 out of 5
Market Segments
Mid-Market (46.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansJira
Star Rating
(7,550)4.3 out of 5
Market Segments
Mid-Market (43.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Jira excels in providing comprehensive visibility into tasks, bugs, and sprint status, which is crucial for teams managing complex development workflows. Users appreciate features like custom workflows and agile boards that help maintain a structured approach to project management.
- Users say that Backlog stands out for its clean interface and straightforward task tracking, making it easy for teams to collaborate effectively. Reviewers highlight the platform's clarity and control in task creation and issue tracking, which simplifies project management for daily tasks.
- According to verified reviews, Jira's implementation process is often seen as more challenging compared to Backlog. While Jira offers powerful features, some users mention that the configuration can be complex, which may hinder quick onboarding for new teams.
- Reviewers mention that Backlog's ease of use is a significant advantage, with many users praising its intuitive design that allows for efficient project management. This user-friendly experience is reflected in Backlog's higher ratings for usability compared to Jira.
- G2 reviewers highlight that while Jira has a robust set of features for project tracking and management, it sometimes struggles with meeting specific workflow needs, leading to configuration challenges. In contrast, Backlog is noted for its ability to keep everything organized and transparent, which resonates well with users looking for simplicity.
- Users report that both platforms offer free entry-level options, but Jira's extensive feature set may appeal more to mid-market companies looking for advanced project management tools. Backlog, however, is favored by teams that prioritize straightforward task management and collaboration without the complexity.
Pricing
Entry-Level Pricing
Backlog
Free
Free
Per Month
For small projects
Up to 10 users
- 10 users
- 1 project
- 100 MB storage
Jira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Free Trial
Backlog
Free Trial is available
Jira
Free Trial is available
Ratings
Meets Requirements
9.1
314
8.9
6,188
Ease of Use
9.3
316
8.1
6,272
Ease of Setup
9.5
216
8.0
2,474
Ease of Admin
8.8
79
7.6
1,555
Quality of Support
9.1
272
8.3
4,863
Has the product been a good partner in doing business?
8.9
73
8.5
1,417
Product Direction (% positive)
9.3
306
8.4
6,007
Features by Category
Tasks
9.3
118
9.3
698
9.1
116
9.0
651
9.1
114
9.1
676
8.9
111
8.7
641
8.6
113
8.5
605
8.7
111
8.2
602
8.9
112
8.5
620
8.9
111
8.4
548
Projects
8.9
109
8.9
636
8.8
110
8.7
584
8.8
110
8.2
565
8.8
108
8.5
571
8.9
110
8.6
588
8.7
109
7.8
508
9.1
110
9.2
627
8.6
107
8.3
568
8.6
108
8.1
498
8.7
108
8.2
517
8.7
107
8.7
580
Resource Management
8.9
107
8.3
538
8.9
106
8.4
562
8.9
106
8.5
545
Project Monitoring
8.9
106
8.4
535
8.8
107
8.4
544
8.9
108
8.7
603
Generative AI
8.3
57
7.5
471
8.4
58
7.6
469
Agentic AI - Project Management
10.0
7
7.5
334
10.0
7
7.8
334
10.0
7
7.9
362
9.6
8
7.7
332
10.0
7
7.7
335
10.0
7
7.5
333
10.0
7
8.0
344
Bug Reporting
9.0
144
8.8
1825
9.0
143
8.8
1780
9.1
153
8.9
1862
Bug Monitoring
Feature Not Available
8.7
1773
9.1
155
8.9
1884
9.1
148
8.8
1747
Agentic AI - Bug Tracking
9.8
8
7.7
281
10.0
8
7.8
284
10.0
8
7.7
281
Task Creation
9.2
88
Not enough data
9.1
86
Not enough data
9.1
84
Not enough data
9.2
84
Not enough data
Task Management
9.3
85
Not enough data
9.1
84
Not enough data
9.0
84
Not enough data
9.0
83
Not enough data
Generative AI
8.4
38
Not enough data
8.6
37
Not enough data
Automation
8.8
46
Not enough data
8.9
47
Not enough data
9.1
48
Not enough data
Administration
9.3
47
Not enough data
9.2
47
Not enough data
9.6
47
Not enough data
Project management
9.4
48
Not enough data
9.1
46
Not enough data
9.2
47
Not enough data
9.3
47
Not enough data
9.1
47
Not enough data
9.0
47
Not enough data
9.6
47
Not enough data
Workload
9.3
48
Not enough data
9.4
48
Not enough data
9.2
48
Not enough data
9.2
46
Not enough data
Communication & Collaboration
9.4
47
Not enough data
9.1
47
Not enough data
9.3
48
Not enough data
Cost Management
9.1
46
Not enough data
9.2
46
Not enough data
9.3
46
Not enough data
Integration
9.0
46
Not enough data
9.1
46
Not enough data
9.2
45
Not enough data
Generative AI
8.7
24
Not enough data
8.8
24
Not enough data
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Feature Not Available
Not enough data
8.4
69
Not enough data
8.1
66
Not enough data
Feature Not Available
Not enough data
8.4
64
Not enough data
Content & Documents
8.4
67
Not enough data
8.6
71
Not enough data
8.4
72
Not enough data
Feature Not Available
Not enough data
Controls
8.4
69
Not enough data
8.4
65
Not enough data
8.6
69
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Project Management
9.3
80
Not enough data
9.1
70
Not enough data
9.0
73
Not enough data
8.6
67
Not enough data
Remote Collaboration
8.8
69
Not enough data
8.9
68
Not enough data
8.7
65
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
6.7
30
Not enough data
Agentic AI - Project Collaboration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Responses
Not enough data
9.5
40
Not enough data
9.5
40
Not enough data
9.5
40
Automation - AI Agents
Not enough data
9.0
39
Not enough data
9.1
38
Not enough data
9.1
39
Not enough data
9.4
39
Not enough data
9.4
39
Platform
Not enough data
9.4
40
Not enough data
9.5
44
Not enough data
9.3
40
Autonomy - AI Agents
Not enough data
9.1
39
Not enough data
9.2
39
Not enough data
9.3
39
Not enough data
9.1
39
Generative AI
Not enough data
9.3
42
Not enough data
9.2
39
Communication
Not enough data
8.4
2731
Not enough data
8.2
2584
Not enough data
8.2
2488
Planning
Not enough data
8.7
3211
Not enough data
8.8
3318
Not enough data
8.8
3080
Not enough data
8.7
3241
Not enough data
8.3
2709
Workflow Management
Not enough data
8.6
3080
Not enough data
8.9
3474
Not enough data
7.9
2322
Not enough data
8.4
2556
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Backlog and Jira are categorized as Bug Tracking and Project Management
Unique Categories
Backlog is categorized as Project Collaboration, Version Control Hosting, Task Management, and Work Management
Jira is categorized as Product Management and AI Agents For Business Operations
Reviews
Reviewers' Company Size
Backlog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
44.6%
Computer Software
19.9%
Hospital & Health Care
2.3%
Marketing and Advertising
2.0%
Health, Wellness and Fitness
1.7%
Other
29.5%
Information Technology and Services
24.0%
Computer Software
23.7%
Financial Services
4.6%
Internet
4.1%
Marketing and Advertising
4.0%
Other
39.5%
Discussions
When we can add more field in bug Life cycle ?
1 Comment
JT
Hi Pankaj,
Thank you for your feedback! Currently, the customisation status field is not available. We will share your feedback with the Dev team and...Read more
How do I use this app with other apps like this?
1 Comment
JT
Hi Akshay,
Backlog offers direct integrations - https://backlog.com/integrations/. If the apps you are looking at is not in the integration list, we...Read more
Can I attach documents like snip the screen area and click done.
1 Comment
JT
Hi Yashika,
Do you mean auto attached the screenshot? In Backlog, you can drag and drop files or select files to attach them. Read more
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
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