Introducing G2.ai, the future of software buying.Try now
Compare Backlog and GitLab 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
CAST Highlight
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Zoho Projects
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Aikido Security
Visit Website
At a Glance
Market Segments
Mid-Market (47.2% of reviews)
Small-Business (37.3% of reviews)
Entry-Level Pricing
Free Per Month
No pricing available
Backlog
Star Rating
(381)4.6 out of 5
Market Segments
Mid-Market (47.2% of reviews)
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansGitLab
Star Rating
(860)4.5 out of 5
Market Segments
Small-Business (37.3% of reviews)
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about GitLabSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that GitLab's overall star rating is 4.5, while Backlog slightly edges out with a 4.6, indicating a marginal preference for Backlog among users.
- Reviewers mention that GitLab is primarily favored by small businesses (37.6% of reviews), whereas Backlog is more popular in the mid-market segment (47.3% of reviews), suggesting Backlog may cater better to larger teams.
- Users on G2 highlight that Backlog offers a free entry-level price, making it more accessible for startups and smaller teams compared to GitLab, which does not have a free tier.
- Reviewers say that Backlog excels in ease of use (9.3) and ease of setup (9.5), with many users appreciating its intuitive interface and quick onboarding process, while GitLab scores lower in these areas (8.7 and 8.6 respectively).
- Users report that both GitLab and Backlog have the same score for meeting requirements (9.1), but Backlog shines in quality of support (9.1) compared to GitLab's 8.5, indicating a more responsive support system for Backlog users.
- G2 users mention that Backlog outperforms GitLab in adaptive learning (9.8) and natural language interaction (10.0), with many praising Backlog's ability to learn from user behavior and provide proactive assistance, which is less emphasized in GitLab.
Pricing
Entry-Level Pricing
Backlog
Free
Free
Per Month
For small projects
Up to 10 users
- 10 users
- 1 project
- 100 MB storage
GitLab
No pricing availableFree Trial
Backlog
Free Trial is available
GitLab
Free Trial is available
Ratings
Meets Requirements
9.1
301
9.1
650
Ease of Use
9.3
303
8.7
652
Ease of Setup
9.5
205
8.6
213
Ease of Admin
8.8
72
8.6
170
Quality of Support
9.1
261
8.5
514
Has the product been a good partner in doing business?
8.8
66
8.8
145
Product Direction (% positive)
9.2
294
8.7
617
Features by Category
Tasks
9.3
117
Not enough data
9.1
116
Not enough data
9.1
113
Not enough data
8.9
110
Not enough data
8.6
112
Not enough data
8.7
111
Not enough data
8.9
112
Not enough data
8.9
109
Not enough data
Projects
8.9
108
Not enough data
8.7
109
Not enough data
8.8
109
Not enough data
8.8
108
Not enough data
8.9
109
Not enough data
8.7
108
Not enough data
9.0
108
Not enough data
8.6
107
Not enough data
8.6
107
Not enough data
8.7
108
Not enough data
8.7
106
Not enough data
Resource Management
8.9
106
Not enough data
8.9
106
Not enough data
8.9
105
Not enough data
Project Monitoring
8.9
106
Not enough data
8.8
107
Not enough data
8.9
107
Not enough data
Generative AI
8.3
57
Not enough data
8.4
57
Not enough data
Agentic AI - Project Management
10.0
7
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
9.8
7
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
Administration
Not enough data
8.7
122
Not enough data
8.9
130
Not enough data
8.6
122
Functionality
Not enough data
9.0
128
Not enough data
8.5
114
Not enough data
8.5
109
Not enough data
8.7
114
Not enough data
8.6
103
Processes
Not enough data
9.1
131
Not enough data
9.0
120
Not enough data
8.7
120
Administration
Not enough data
9.1
27
Not enough data
9.0
26
Analysis
Not enough data
8.6
25
Not enough data
8.9
26
Not enough data
9.1
26
Not enough data
8.8
24
Testing
Not enough data
8.8
26
Not enough data
8.7
25
Not enough data
9.1
25
Not enough data
8.8
25
Not enough data
8.8
23
Not enough data
8.4
23
Not enough data
8.7
23
Agentic AI - Static Application Security Testing (SAST)
Not enough data
Not enough data
Administration
Not enough data
9.2
24
Not enough data
8.8
23
Analysis
Not enough data
8.4
23
Not enough data
9.1
23
Not enough data
8.8
23
Not enough data
8.8
23
Not enough data
8.9
23
Testing
Not enough data
8.6
22
Not enough data
9.1
22
Not enough data
8.9
21
Not enough data
9.0
20
Not enough data
8.9
19
Not enough data
9.1
20
Administration
Not enough data
8.7
76
Not enough data
8.7
77
Not enough data
8.7
74
Not enough data
8.8
79
Automation
Not enough data
8.9
78
Not enough data
8.4
71
Not enough data
9.0
78
Not enough data
8.6
72
IT Management
Not enough data
8.7
73
Not enough data
8.8
73
Not enough data
8.6
70
Functionality
Not enough data
8.8
210
Not enough data
9.0
212
Not enough data
8.7
204
Management
Not enough data
8.7
197
Not enough data
8.3
190
Not enough data
8.9
204
Agentic AI - Continuous Delivery
Not enough data
8.0
9
Not enough data
8.2
10
Not enough data
7.5
10
Not enough data
7.5
10
Not enough data
7.2
9
Bug Reporting
9.0
144
8.6
138
9.0
143
8.5
132
9.1
153
8.6
139
Bug Monitoring
Feature Not Available
8.4
135
9.1
155
8.8
144
9.1
148
8.8
134
Agentic AI - Bug Tracking
9.8
8
8.3
9
10.0
8
7.9
8
10.0
8
8.3
8
Functionality - Software Composition Analysis
Not enough data
8.7
64
Not enough data
8.8
69
Not enough data
8.7
66
Effectiveness - Software Composition Analysis
Not enough data
8.8
63
Not enough data
8.9
63
Not enough data
8.9
60
Task Creation
9.2
84
Not enough data
9.1
84
Not enough data
9.1
84
Not enough data
9.2
83
Not enough data
Task Management
9.3
84
Not enough data
9.1
84
Not enough data
9.0
84
Not enough data
9.0
83
Not enough data
Generative AI
8.4
37
Not enough data
8.6
37
Not enough data
Automation
8.8
46
Not enough data
8.9
47
Not enough data
9.1
47
Not enough data
Administration
9.3
47
Not enough data
9.2
47
Not enough data
9.6
47
Not enough data
Project management
9.4
48
Not enough data
9.1
46
Not enough data
9.2
47
Not enough data
9.3
47
Not enough data
9.1
47
Not enough data
9.0
47
Not enough data
9.6
47
Not enough data
Workload
9.3
48
Not enough data
9.4
48
Not enough data
9.2
48
Not enough data
9.2
46
Not enough data
Communication & Collaboration
9.4
47
Not enough data
9.2
46
Not enough data
9.3
46
Not enough data
Cost Management
9.1
46
Not enough data
9.2
46
Not enough data
9.3
46
Not enough data
Integration
9.0
46
Not enough data
9.1
46
Not enough data
9.2
45
Not enough data
Generative AI
8.7
24
Not enough data
8.8
24
Not enough data
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
8.1
66
Not enough data
8.4
68
Not enough data
8.1
66
Not enough data
8.6
65
Not enough data
8.4
64
Not enough data
Content & Documents
8.4
67
Not enough data
8.6
71
Not enough data
8.4
71
Not enough data
8.4
68
Not enough data
Controls
8.5
68
Not enough data
8.4
65
Not enough data
8.6
69
Not enough data
8.4
63
Not enough data
8.3
63
Not enough data
Project Management
9.2
73
Not enough data
9.1
69
Not enough data
9.0
69
Not enough data
8.6
65
Not enough data
Remote Collaboration
8.7
67
Not enough data
8.9
67
Not enough data
8.7
65
Not enough data
8.0
63
Not enough data
Generative AI
6.7
30
Not enough data
6.7
30
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
8.7
140
Not enough data
8.8
145
Not enough data
8.5
133
Functionality
Not enough data
8.8
145
Not enough data
8.8
145
Not enough data
8.7
137
Processes
Not enough data
9.0
149
Not enough data
8.5
138
Not enough data
9.0
152
Functionality
Not enough data
8.9
223
|
Verified
Not enough data
8.6
208
|
Verified
Not enough data
8.4
202
|
Verified
Management
Not enough data
8.8
210
|
Verified
Not enough data
8.7
213
|
Verified
Not enough data
8.4
195
|
Verified
Agentic AI - Continuous Integration
Not enough data
7.0
10
Not enough data
7.4
12
Not enough data
7.6
11
Not enough data
7.3
10
Not enough data
7.7
10
Documentation
Not enough data
8.8
114
Not enough data
8.6
110
Not enough data
8.3
110
Security
Not enough data
8.0
99
Not enough data
8.4
98
Not enough data
8.9
107
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Code Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Value Analysis
Not enough data
8.9
38
Not enough data
8.7
40
Not enough data
8.6
36
Not enough data
8.8
36
Value Management
Not enough data
8.9
38
Not enough data
8.7
40
Not enough data
8.8
39
Categories
Categories
Shared Categories
Backlog and GitLab are categorized as Version Control Hosting and Bug Tracking
Unique Categories
Backlog is categorized as Project Collaboration, Task Management, Project Management, and Work Management
GitLab is categorized as Secure Code Review, DevOps Platforms, Value Stream Management, Software Composition Analysis, Cloud Infrastructure Automation, Dynamic Application Security Testing (DAST), Static Application Security Testing (SAST), Application Release Orchestration, Peer Code Review, Continuous Delivery, Continuous Integration, and AI Code Generation
Reviews
Reviewers' Company Size
Backlog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GitLab
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
46.3%
Computer Software
19.2%
Hospital & Health Care
2.4%
Marketing and Advertising
2.1%
Retail
1.5%
Other
28.6%
Computer Software
33.5%
Information Technology and Services
24.1%
Internet
3.9%
Financial Services
3.4%
Telecommunications
2.3%
Other
32.8%
Alternatives
Discussions
When we can add more field in bug Life cycle ?
1 Comment
JT
Hi Pankaj,
Thank you for your feedback! Currently, the customisation status field is not available. We will share your feedback with the Dev team and...Read more
How do I use this app with other apps like this?
1 Comment
JT
Hi Akshay,
Backlog offers direct integrations - https://backlog.com/integrations/. If the apps you are looking at is not in the integration list, we...Read more
Can I attach documents like snip the screen area and click done.
1 Comment
JT
Hi Yashika,
Do you mean auto attached the screenshot? In Backlog, you can drag and drop files or select files to attach them. Read more
Is GitLab paid?
5 Comments
PG
Yes, Gitlab is paid as it provides the flexibility to use all the features of the GitHub and Git as well as the freedom to use your own DataBase so that you...Read more
Is GitLab free software?
4 Comments
RB
Yes, in that for non-commercial users, payment is unnecessary. Additionally, its source is publicly available.Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
