Compare Backlog and Confluence 
At a Glance
Market Segments
Mid-Market (46.1% of reviews)
Mid-Market (48.1% of reviews)
Entry-Level Pricing
Free Per Month
Free 10 Users Per Month
Backlog
Star Rating
(433)4.6 out of 5
Market Segments
Mid-Market (46.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Browse all 4 pricing plansConfluence
Star Rating
(4,265)4.1 out of 5
Market Segments
Mid-Market (48.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Confluence excels in integrating with tools like JIRA, Slack, and PowerApps, making it a favorite for teams that rely on these platforms for project management and communication. Users appreciate the rich formatting styles and granular permissions, which enhance collaboration and knowledge sharing across the organization.
- Users say that Backlog shines in its task management capabilities, particularly for organizing issues and requirements. Reviewers highlight its efficiency in managing tasks by automatically setting deadlines, which helps streamline project workflows and reduce time spent on task management.
- According to verified reviews, Confluence is praised for its ability to centralize team knowledge in a structured manner. Users find it beneficial for documenting project requirements, creating standard operating procedures (SOPs), and maintaining accessible meeting notes, which fosters better team collaboration.
- Reviewers mention that Backlog offers a quick setup process, with many users noting that they were able to get started in under half an hour. This ease of implementation is a significant advantage for teams looking to adopt a project management tool without extensive onboarding time.
- G2 reviewers highlight that while Confluence has a broader range of features, it sometimes struggles with specific workflow needs, leading to configuration challenges for some users. This can impact the overall user experience, especially for teams with unique requirements.
- Users report that Backlog provides a user-friendly interface for tracking tickets and tasks, making it easy to assign responsibilities and follow up on progress. This straightforward approach is particularly appreciated by teams that prioritize clarity and organization in their project management processes.
Pricing
Entry-Level Pricing
Backlog
Free
Free
Per Month
For small projects
Up to 10 users
- 10 users
- 1 project
- 100 MB storage
Confluence
Free
Free
10 Users Per Month
Free forever for 10 users
- Pages & Spaces
- Organize & connect work with databases
- Hundreds of templates
Free Trial
Backlog
Free Trial is available
Confluence
Free Trial is available
Ratings
Meets Requirements
9.1
321
8.5
3,621
Ease of Use
9.3
323
8.0
3,672
Ease of Setup
9.4
221
8.3
1,171
Ease of Admin
8.8
82
8.0
843
Quality of Support
9.1
279
8.1
2,473
Has the product been a good partner in doing business?
8.9
76
8.5
761
Product Direction (% positive)
9.3
312
7.5
3,565
Features by Category
Tasks
9.3
118
Not enough data
9.1
116
Not enough data
9.1
115
Not enough data
8.9
111
Not enough data
8.6
114
Not enough data
8.7
111
Not enough data
8.9
112
Not enough data
8.9
111
Not enough data
Projects
8.9
110
Not enough data
8.8
110
Not enough data
8.8
111
Not enough data
8.8
108
Not enough data
8.9
110
Not enough data
8.7
109
Not enough data
9.1
111
Not enough data
8.6
107
Not enough data
8.6
108
Not enough data
8.7
108
Not enough data
8.7
107
Not enough data
Resource Management
8.9
107
Not enough data
8.9
106
Not enough data
8.9
106
Not enough data
Project Monitoring
8.9
106
Not enough data
8.8
107
Not enough data
8.9
108
Not enough data
Generative AI
8.3
57
Not enough data
8.4
58
Not enough data
Agentic AI - Project Management
10.0
7
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
9.6
8
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
10.0
7
Not enough data
Bug Reporting
9.0
144
Not enough data
9.0
143
Not enough data
9.1
153
Not enough data
Bug Monitoring
Feature Not Available
Not enough data
9.1
155
Not enough data
9.1
148
Not enough data
Agentic AI - Bug Tracking
9.8
8
Not enough data
10.0
8
Not enough data
10.0
8
Not enough data
Knowledge Pages
Not enough data
8.5
784
Not enough data
8.4
740
Not enough data
8.8
786
Not enough data
8.3
656
Not enough data
7.8
439
Not enough data
8.6
525
Knowledge Dissemination
Not enough data
8.3
676
Not enough data
8.6
781
Not enough data
9.2
861
Not enough data
8.6
795
Not enough data
8.1
485
Not enough data
7.8
424
Not enough data
8.7
524
Not enough data
8.4
486
Not enough data
8.5
450
Agentic AI - Knowledge Base
Not enough data
7.7
180
Not enough data
7.7
180
Not enough data
7.6
180
Login Options
Not enough data
9.4
55
Not enough data
8.7
43
Productivity
Not enough data
8.1
40
Not enough data
8.4
43
Not enough data
8.5
41
Not enough data
8.1
42
Not enough data
8.4
43
Customization
Not enough data
8.4
43
Not enough data
9.1
45
Not enough data
8.6
41
Agentic AI - Unified Workspaces
Not enough data
7.9
37
Not enough data
8.2
39
Task Creation
9.2
90
Not enough data
9.1
87
Not enough data
9.1
84
Not enough data
9.2
84
Not enough data
Task Management
9.3
87
Not enough data
9.1
84
Not enough data
8.9
86
Not enough data
9.0
83
Not enough data
Generative AI
8.4
38
Not enough data
8.6
37
Not enough data
Automation
8.9
47
8.8
59
8.9
47
8.8
58
9.1
48
8.9
61
Administration
9.3
47
8.9
61
9.2
47
8.7
56
9.7
48
9.2
56
Project management
9.4
48
9.0
58
9.1
46
8.6
58
9.2
47
9.0
59
9.3
47
8.7
57
9.1
47
8.6
55
9.0
47
8.1
54
9.6
47
8.7
58
Workload
9.3
48
8.2
56
9.4
48
8.7
58
9.2
48
8.8
58
9.2
46
8.4
56
Communication & Collaboration
9.4
48
8.9
57
9.1
48
9.3
65
9.4
49
9.2
66
Cost Management
9.1
46
8.2
57
9.2
46
8.3
56
9.3
46
8.1
54
Integration
9.0
46
8.4
53
9.1
46
8.2
56
9.2
45
8.2
55
Generative AI
8.7
24
8.4
55
8.8
24
8.4
54
Agentic AI - Work Management
Not enough data
8.1
50
Not enough data
8.1
51
Not enough data
8.2
51
Not enough data
8.3
51
Communication
Feature Not Available
7.6
70
8.5
70
8.7
72
8.1
66
8.0
67
Feature Not Available
8.4
74
8.4
64
8.6
68
Content & Documents
8.4
67
9.0
77
8.5
72
9.0
73
8.4
72
8.9
74
Feature Not Available
9.1
74
Controls
8.5
70
8.6
65
8.4
65
8.7
66
8.7
70
8.8
69
Feature Not Available
8.3
65
Feature Not Available
8.5
67
Project Management
9.3
85
8.5
69
9.1
72
8.7
67
9.1
75
9.0
66
8.6
69
9.2
68
Remote Collaboration
8.8
69
9.1
69
8.9
69
8.9
66
8.7
66
8.9
67
Feature Not Available
7.7
66
Generative AI
Feature Not Available
8.3
70
6.7
30
8.1
68
Agentic AI - Project Collaboration
Feature Not Available
7.6
63
Feature Not Available
8.0
62
Management and Discovery - IT Documentation
Not enough data
8.4
178
Not enough data
8.5
183
Not enough data
8.5
182
Operations - IT Documentation
Not enough data
8.4
179
Not enough data
8.0
174
Not enough data
8.2
174
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Backlog and Confluence are categorized as Project Collaboration and Work Management
Unique Categories
Backlog is categorized as Version Control Hosting, Task Management, Bug Tracking, and Project Management
Reviews
Reviewers' Company Size
Backlog
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Confluence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
44.4%
Computer Software
19.6%
Hospital & Health Care
2.2%
Marketing and Advertising
2.0%
Financial Services
1.7%
Other
30.2%
Computer Software
20.9%
Information Technology and Services
19.5%
Internet
6.4%
Financial Services
5.5%
Marketing and Advertising
4.4%
Other
43.3%
Discussions
When we can add more field in bug Life cycle ?
1 Comment
JT
Hi Pankaj,
Thank you for your feedback! Currently, the customisation status field is not available. We will share your feedback with the Dev team and...Read more
How do I use this app with other apps like this?
1 Comment
JT
Hi Akshay,
Backlog offers direct integrations - https://backlog.com/integrations/. If the apps you are looking at is not in the integration list, we...Read more
Can I attach documents like snip the screen area and click done.
1 Comment
JT
Hi Yashika,
Do you mean auto attached the screenshot? In Backlog, you can drag and drop files or select files to attach them. Read more
What is confluence tool used for?
6 Comments
TS
In short, it is a tool to collaborate on content across an organization, track changes/workflows for policies and procedures, and even act as an internal...Read more
Uses for Confluence?
3 Comments
FP
Yes we use it. We have an internal intranet on sharepoint but we use confluence for all our development documentation because it has its tight integration...Read more
What are the characteristics of confluence?
3 Comments
JK
It's a helpful tool for documentation, summaries, and collaboration. Information is organized and surfaced in a comprehensive (but not overwhelming) format....Read more
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