# Backlog vs Bitrix24 Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Backlog excels in user experience, with many users praising its intuitive interface and quick setup process, often taking less than half an hour. In contrast, Bitrix24 has received feedback indicating that users sometimes face challenges in configuration, which can hinder their overall experience.
- **Users say** that Backlog's task management features, such as easy ticket organization and assignment, significantly enhance productivity. Reviewers appreciate how it helps them manage tasks efficiently, while Bitrix24 users highlight its ability to unify various functions like CRM and project management, but some find it less streamlined for specific workflows.
- **Reviewers mention** that Backlog's quality of support is notably high, with many users feeling secure and supported in their project management efforts. On the other hand, Bitrix24 users have expressed mixed feelings about support quality, indicating that while it has potential, there are areas for improvement.
- **According to verified reviews** , Backlog has a stronger market presence among mid-market companies, which may contribute to its tailored features for project management. Bitrix24, while popular among small businesses, sometimes struggles to meet the diverse needs of larger teams, as noted by users seeking more robust solutions.
- **G2 reviewers highlight** that Backlog's overall satisfaction ratings are higher, reflecting a more favorable user experience across various metrics. Bitrix24, while offering a comprehensive suite of tools, has a lower satisfaction score, suggesting that users may encounter more challenges in their day-to-day operations.
- **Users appreciate** Bitrix24's cost-effectiveness, especially for small businesses looking for an all-in-one solution, but they also note that this can come at the expense of ease of use and setup. In contrast, Backlog's free entry-level pricing and user-friendly design make it an attractive option for teams prioritizing efficiency and simplicity.



| | Backlog | Bitrix24 | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 433 | 608 | 
| **Largest Market Segment** | Mid-Market (45.7% of reviews) | Small-Business (54.1% of reviews) | 
| **Entry Level Price** | Free Per Month | Free | 

---
## Top Pros & Cons

### Backlog

Pros:
- Task Management (81 reviews)
- Ease of Use (77 reviews)

Cons:
- Slow Performance (26 reviews)
- Slow Loading (23 reviews)

### Bitrix24

Pros:
- Ease of Use (22 reviews)
- Team Collaboration (21 reviews)

Cons:
- Learning Curve (10 reviews)
- Performance Issues (9 reviews)

---
## Ratings Comparison
| Rating | Backlog | Bitrix24 | 
|---|---|---|
  | **Meets Requirements** | 9.1 (321 reviews) | 8.2 (504 reviews) | 
  | **Ease of Use** | 9.3 (323 reviews) | 7.9 (511 reviews) | 
  | **Ease of Setup** | 9.5 (222 reviews) | 7.7 (221 reviews) | 
  | **Ease of Admin** | 8.8 (83 reviews) | 7.7 (201 reviews) | 
  | **Quality of Support** | 9.1 (279 reviews) | 7.7 (462 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.9 (77 reviews) | 7.9 (191 reviews) | 
  | **Product Direction (% positive)** | 9.3 (312 reviews) | 8.2 (492 reviews) | 

---
## Pricing

### Backlog

#### Entry-Level Pricing

Plan: Free

Price: Free Per Month

Description: For small projects
Up to 10 users

Key Features:
- 10 users
- 1 project
- 100 MB storage

[Browse all 4 editions](https://www.g2.com/products/backlog/pricing)

#### Free Trial

Yes

### Bitrix24

#### Entry-Level Pricing

Plan: Free Edition

Price: Free

Description: 100% Free for Unlimited Users

Key Features:
- Collaboration
- CRM
- Task Management

[Browse all 5 editions](https://www.g2.com/products/bitrix24/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **Backlog** | N/A | N/A |
| **Bitrix24** | 8.1/10 | 118 |

#### Sales Force Automation

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Contact & Account Management** | Not enough data | 8.5 (77 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | Not enough data | 8.2 (65 reviews) | 
| **Opportunity & Pipeline Mgmt.** | Not enough data | 8.6 (80 reviews) | 
| **Task / Activity Management** | Not enough data | 8.9 (85 reviews) | 
| **Territory & Quota Management** | Not enough data | 7.8 (67 reviews) | 
| **Desktop Integration** | Not enough data | 8.4 (73 reviews) | 
| **Product & Price List Management** | Not enough data | 8.0 (66 reviews) | 
| **Quote & Order Management** | Not enough data | 7.8 (68 reviews) | 
| **Customer Contract Management** | Not enough data | 8.1 (71 reviews) | 

#### Marketing Automation

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Email Marketing** | Not enough data | 8.0 (74 reviews) | 
| **Campaign Management** | Not enough data | 8.0 (68 reviews) | 
| **Lead Management** | Not enough data | 8.6 (81 reviews) | 
| **Marketing ROI Analytics** | Not enough data | 7.7 (67 reviews) | 

#### Customer Support

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Case Management** | Not enough data | 7.8 (74 reviews) | 
| **Customer Support Portal** | Not enough data | 7.9 (74 reviews) | 
| **Knowledge Base** | Not enough data | 8.2 (75 reviews) | 
| **Call Center Features** | Not enough data | 8.2 (71 reviews) | 
| **Support Analytics** | Not enough data | 7.9 (73 reviews) | 

#### Reporting & Analytics

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Reporting** | Not enough data | 8.2 (73 reviews) | 
| **Dashboards** | Not enough data | 8.1 (73 reviews) | 
| **Forecasting** | Not enough data | 7.6 (66 reviews) | 

#### Mobile & Social

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Social Collaboration Features** | Not enough data | 8.1 (76 reviews) | 
| **Social Network Integration** | Not enough data | 8.0 (69 reviews) | 
| **Mobile User Support** | Not enough data | 8.2 (70 reviews) | 

#### Platform

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Customization** | Not enough data | 7.9 (65 reviews) | 
| **Workflow Capability** | Not enough data | 7.7 (64 reviews) | 
| **User, Role, and Access Management** | Not enough data | 7.9 (63 reviews) | 
| **Internationalization** | Not enough data | 7.7 (60 reviews) | 
| **Sandbox / Test Environments** | Not enough data | 7.0 (57 reviews) | 
| **Document & Content Mgmt.** | Not enough data | 7.8 (61 reviews) | 
| **Performance and Reliability** | Not enough data | 8.0 (61 reviews) | 
| **Output Document Generation** | Not enough data | 7.7 (56 reviews) | 

#### Integration

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 7.8 (59 reviews) | 
| **Integration APIs** | Not enough data | 7.9 (60 reviews) | 
| **Breadth of Partner Applications** | Not enough data | 7.6 (57 reviews) | 

#### Generative AI

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | 

#### Agentic AI - CRM

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.7 (10 reviews) | 
| **Multi-step Planning** | Not enough data | 9.2 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (12 reviews) | 
| **Adaptive Learning** | Not enough data | 8.3 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.5 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 8.5 (10 reviews) | 
| **Decision Making** | Not enough data | 8.8 (11 reviews) | 

### Help Desk

| Product | Score | Reviews |
|---|---|---|
| **Backlog** | N/A | N/A |
| **Bitrix24** | 7.0/10 | 14 |

#### Ticket and Case Management

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Ticket creation user experience** | Not enough data | Not enough data | 
| **Ticket response user experience** | Not enough data | Not enough data | 
| **Workflow** | Not enough data | 7.0 (5 reviews) | 
| **Response Automation** | Not enough data | Not enough data | 
| **SLA Management** | Not enough data | Not enough data | 
| **Attachments/Screencasts** | Not enough data | Not enough data | 
| **Ticket Collaboration** | Not enough data | Not enough data | 
| **Customer and Contacts Database** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Agentic AI - Help Desk

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Communication Channels

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Customer Portal** | Not enough data | Not enough data | 
| **Email to Case** | Not enough data | Not enough data | 
| **Chat/Live Support** | Not enough data | Not enough data | 
| **Social Integration** | Not enough data | Not enough data | 
| **Voice** | Not enough data | Not enough data | 

#### Platform

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Mobile User Support** | Not enough data | 7.7 (5 reviews) | 
| **Customization ** | Not enough data | 6.7 (5 reviews) | 
| **User, Role, and Access Management** | Not enough data | 7.8 (6 reviews) | 
| **Integration** | Not enough data | 8.0 (5 reviews) | 
| **Reporting** | Not enough data | 7.0 (5 reviews) | 
| **Dashboards** | Not enough data | 7.3 (5 reviews) | 

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Backlog** | N/A | N/A |
| **Bitrix24** | 8.5/10 | 180 |

#### File Management

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Device Syncing** | Not enough data | 8.6 (146 reviews) | 
| **Web Interface** | Not enough data | 8.7 (150 reviews) | 
| **File Type Support** | Not enough data | 8.7 (151 reviews) | 
| **Search** | Not enough data | 8.4 (151 reviews) | 
| **Mobile Apps** | Not enough data | 8.0 (141 reviews) | 

#### Agentic AI - Cloud Content Collaboration

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Collaboration

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **File following** | Not enough data | 8.7 (147 reviews) | 
| **File Sharing** | Not enough data | 8.7 (149 reviews) | 
| **Simultaneously Editing** | Not enough data | 8.3 (143 reviews) | 
| **Change Tracking / Audit Logs** | Not enough data | 8.3 (143 reviews) | 

#### Administration

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **User and Role Management** | Not enough data | 8.9 (147 reviews) | 
| **Policies and Controls** | Not enough data | 8.7 (142 reviews) | 
| **Device Management** | Not enough data | 8.5 (141 reviews) | 
| **Storage Limits** | Not enough data | 8.2 (141 reviews) | 
| **Storage Zones** | Not enough data | 8.5 (139 reviews) | 
| **Security** | Not enough data | 8.7 (146 reviews) | 

#### Platform

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Performance and Reliability** | Not enough data | 8.8 (55 reviews) | 
| **Reporting and Auditing** | Not enough data | 8.4 (52 reviews) | 
| **System of Record Integration** | Not enough data | 8.4 (51 reviews) | 
| **APIs** | Not enough data | 8.6 (45 reviews) | 

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Backlog** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Communication

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Status Updates** | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | 

#### Content Management

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **File Sharing** | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Task Management** | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Administration

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Moderation** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 

### Project Management

| Product | Score | Reviews |
|---|---|---|
| **Backlog** | 9.0/10 | 144 |
| **Bitrix24** | 8.2/10 | 58 |

#### Tasks

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Creation & Assignment** | 9.3 (117 reviews) | 8.8 (43 reviews) | 
| **Due Dates** | 9.1 (115 reviews) | 8.7 (42 reviews) | 
| **Task Prioritization** | 9.2 (114 reviews) | 8.8 (47 reviews) | 
| **To-Do Lists** | 8.9 (110 reviews) | 8.9 (47 reviews) | 
| **Dependencies** | 8.6 (113 reviews) | 8.5 (42 reviews) | 
| **Mass Updates** | 8.7 (110 reviews) | 8.2 (41 reviews) | 
| **Drag & Drop** | 8.9 (111 reviews) | 8.3 (44 reviews) | 
| **Recurring Tasks** | 8.9 (110 reviews) | 8.4 (44 reviews) | 

#### Projects

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Planning** | 8.9 (109 reviews) | 8.1 (44 reviews) | 
| **Project Map** | 8.8 (109 reviews) | 8.5 (43 reviews) | 
| **GANTT** | 8.8 (110 reviews) | 8.2 (40 reviews) | 
| **Calendar View** | 8.8 (107 reviews) | 8.9 (44 reviews) | 
| **Views** | 8.9 (109 reviews) | 8.2 (40 reviews) | 
| **Project Budgeting** | 8.7 (108 reviews) | 8.2 (39 reviews) | 
| **Issue Tracking** | 9.1 (110 reviews) | 7.7 (40 reviews) | 
| **Templates** | 8.6 (106 reviews) | 7.9 (42 reviews) | 
| **Critical Path** | 8.6 (107 reviews) | 7.7 (39 reviews) | 
| **Time & Expense** | 8.8 (107 reviews) | 8.1 (41 reviews) | 
| **Methodologies** | 8.7 (106 reviews) | 7.8 (37 reviews) | 

#### Resource Management

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Resource Definiton** | 8.9 (106 reviews) | 8.0 (39 reviews) | 
| **Capacity** | 8.9 (105 reviews) | 8.4 (39 reviews) | 
| **Scheduling** | 9.0 (105 reviews) | 8.7 (39 reviews) | 

#### Project Monitoring

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Baselining / KPIs** | 8.9 (105 reviews) | 7.7 (40 reviews) | 
| **Resource Allocation** | 8.7 (106 reviews) | 7.8 (39 reviews) | 
| **Dashboards** | 8.9 (107 reviews) | 8.2 (41 reviews) | 

#### Generative AI

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **AI Text Generation** | 8.3 (56 reviews) | 6.6 (24 reviews) | 
| **AI Text Summarization** | 8.4 (57 reviews) | 7.2 (23 reviews) | 

#### Agentic AI - Project Management

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Autonomous Task Execution** | 10.0 (7 reviews) | Not enough data | 
| **Multi-step Planning** | 10.0 (7 reviews) | Not enough data | 
| **Cross-system Integration** | 10.0 (7 reviews) | Not enough data | 
| **Adaptive Learning** | 9.6 (8 reviews) | Not enough data | 
| **Natural Language Interaction** | 10.0 (7 reviews) | Not enough data | 
| **Proactive Assistance** | 10.0 (7 reviews) | Not enough data | 
| **Decision Making** | 10.0 (7 reviews) | Not enough data | 

### AI Writing Assistant

| Product | Score | Reviews |
|---|---|---|
| **Backlog** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Grammar

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Grammar Check** | Not enough data | Not enough data | 
| **Tone Check** | Not enough data | Not enough data | 
| **Sentence Formatting** | Not enough data | Not enough data | 

#### Formatting

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Plagiarism Check** | Not enough data | Not enough data | 
| **Style Editor** | Not enough data | Not enough data | 
| **Citation Finder** | Not enough data | Not enough data | 

#### Content 

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Idea Recommendation** | Not enough data | Not enough data | 
| **Content Generation** | Not enough data | Not enough data | 
| **Form Generation** | Not enough data | Not enough data | 

#### Product Type

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Standalone Application** | Not enough data | Not enough data | 
| **Plugin** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Screen Sharing

| Product | Score | Reviews |
|---|---|---|
| **Backlog** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Presenter Tools

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Live Preview** | Not enough data | Not enough data | 
| **Notifications Blocker** | Not enough data | Not enough data | 
| **Remote Control** | Not enough data | Not enough data | 
| **Switch Presenter** | Not enough data | Not enough data | 

#### Conferencing Options

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Group Live Chat** | Not enough data | Not enough data | 
| **Audio Conferencing** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 

#### Application Tools

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Password Protection** | Not enough data | Not enough data | 
| **Recording** | Not enough data | Not enough data | 
| **In-Browser Application** | Not enough data | Not enough data | 

#### Agentic AI - Screen Sharing

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Decision Making** | Not enough data | Not enough data | 

### Bug Tracking

| Product | Score | Reviews |
|---|---|---|
| **Backlog** | 9.4/10 | 173 |
| **Bitrix24** | N/A | N/A |

#### Bug Reporting

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **User Reports & Feedback** | 9.0 (144 reviews) | Not enough data | 
| **Tester Reports & Feedback** | 9.0 (143 reviews) | Not enough data | 
| **Team Reports & Comments** | 9.1 (154 reviews) | Not enough data | 

#### Bug Monitoring

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Analytics** | Feature Not Available | Not enough data | 
| **Bug History** | 9.1 (155 reviews) | Not enough data | 
| **Data Retention** | 9.1 (148 reviews) | Not enough data | 

#### Agentic AI - Bug Tracking

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Adaptive Learning** | 9.8 (8 reviews) | Not enough data | 
| **Natural Language Interaction** | 10.0 (8 reviews) | Not enough data | 
| **Proactive Assistance** | 10.0 (8 reviews) | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Backlog** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Knowledge Pages

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Templates** | Not enough data | Not enough data | 
| **In-Content Feedback** | Not enough data | Not enough data | 
| **Versioning and Version History** | Not enough data | Not enough data | 
| **Decision Trees** | Not enough data | Not enough data | 
| **Duplicate Detection** | Not enough data | Not enough data | 
| **Content Editor** | Not enough data | Not enough data | 

#### Knowledge Dissemination

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Page Analytics** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Knowledge Sharing** | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Advanced Search** | Not enough data | Not enough data | 
| **Browser Extension** | Not enough data | Not enough data | 
| **Organization** | Not enough data | Not enough data | 
| **Other Integrations** | Not enough data | Not enough data | 
| **Knowledge Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Knowledge Base

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Kanban Project Management

| Product | Score | Reviews |
|---|---|---|
| **Backlog** | N/A | N/A |
| **Bitrix24** | 7.1/10 | 9 |

#### Tasks

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Tasks** | Not enough data | 7.7 (8 reviews) | 
| **Details** | Not enough data | 7.1 (7 reviews) | 
| **Priority** | Not enough data | 7.1 (7 reviews) | 

#### Agentic AI - Kanban Project Management

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Kanban Boards

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Kanban Cards** | Not enough data | 7.6 (7 reviews) | 
| **Drag and Drop** | Not enough data | 7.4 (7 reviews) | 
| **Visibility** | Not enough data | 6.9 (6 reviews) | 

#### Planning

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Workflow** | Not enough data | 7.2 (6 reviews) | 
| **Backlog** | Not enough data | 6.1 (6 reviews) | 
| **Optimization** | Not enough data | 6.7 (6 reviews) | 

### Task Management

| Product | Score | Reviews |
|---|---|---|
| **Backlog** | 9.0/10 | 112 |
| **Bitrix24** | N/A | N/A |

#### Task Creation

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Creation & Assignment** | 9.2 (91 reviews) | Not enough data | 
| **Due Dates** | 9.1 (87 reviews) | Not enough data | 
| **Drag & Drop** | 9.1 (84 reviews) | Not enough data | 
| **Mass Updates** | 9.2 (84 reviews) | Not enough data | 

#### Task Management

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Task Prioritization** | 9.3 (87 reviews) | Not enough data | 
| **To-Do Lists** | 9.1 (84 reviews) | Not enough data | 
| **Dependencies** | 8.9 (86 reviews) | Not enough data | 
| **Recurring Tasks** | 9.0 (83 reviews) | Not enough data | 

#### Generative AI

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **AI Text Generation** | 8.4 (38 reviews) | Not enough data | 
| **AI Text Summarization** | 8.6 (37 reviews) | Not enough data | 

### Work Management

| Product | Score | Reviews |
|---|---|---|
| **Backlog** | 9.2/10 | 59 |
| **Bitrix24** | N/A | N/A |

#### Automation

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Workflows** | 8.9 (47 reviews) | Not enough data | 
| **Customization** | 8.9 (47 reviews) | Not enough data | 
| **Data repository** | 9.1 (48 reviews) | Not enough data | 

#### Administration

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Permissions** | 9.3 (47 reviews) | Not enough data | 
| **Procedures** | 9.2 (47 reviews) | Not enough data | 
| **Remote Work** | 9.7 (48 reviews) | Not enough data | 

#### Project management

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Task Prioritization** | 9.4 (48 reviews) | Not enough data | 
| **Dependencies** | 9.1 (46 reviews) | Not enough data | 
| **Planning** | 9.2 (47 reviews) | Not enough data | 
| **Views** | 9.3 (47 reviews) | Not enough data | 
| **Scheduling** | 9.1 (47 reviews) | Not enough data | 
| **Critical Path** | 9.0 (47 reviews) | Not enough data | 
| **Dashboards** | 9.6 (47 reviews) | Not enough data | 

#### Workload

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Resource Allocation** | 9.3 (48 reviews) | Not enough data | 
| **Workspace** | 9.4 (48 reviews) | Not enough data | 
| **Configuration** | 9.2 (48 reviews) | Not enough data | 
| **Insights** | 9.2 (46 reviews) | Not enough data | 

#### Communication & Collaboration

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Communication Channels** | 9.4 (48 reviews) | Not enough data | 
| **Document Management** | 9.1 (48 reviews) | Not enough data | 
| **Collaboration** | 9.4 (49 reviews) | Not enough data | 

#### Cost Management

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Project Budgeting** | 9.1 (46 reviews) | Not enough data | 
| **Time & Expense** | 9.2 (46 reviews) | Not enough data | 
| **Profitability** | 9.3 (46 reviews) | Not enough data | 

#### Integration

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Front Office** | 9.0 (46 reviews) | Not enough data | 
| **Back Office** | 9.1 (46 reviews) | Not enough data | 
| **External data** | 9.2 (45 reviews) | Not enough data | 

#### Generative AI

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **AI Text Generation** | 8.7 (24 reviews) | Not enough data | 
| **AI Text Summarization** | 8.8 (24 reviews) | Not enough data | 

#### Agentic AI - Work Management

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Project Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Backlog** | 8.5/10 | 107 |
| **Bitrix24** | 7.4/10 | 16 |

#### Communication

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Chat** | Feature Not Available | 8.3 (10 reviews) | 
| **Discussions** | 8.5 (69 reviews) | 7.9 (8 reviews) | 
| **External** | 8.1 (65 reviews) | 7.8 (10 reviews) | 
| **Feedback** | Feature Not Available | 7.5 (10 reviews) | 
| **Announcements** | 8.4 (63 reviews) | 8.0 (9 reviews) | 

#### Content & Documents

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **File Sharing** | 8.4 (67 reviews) | 8.0 (9 reviews) | 
| **Notes** | 8.5 (71 reviews) | 8.0 (9 reviews) | 
| **Search** | 8.4 (71 reviews) | 7.8 (9 reviews) | 
| **Versioning** | Feature Not Available | 6.7 (8 reviews) | 

#### Controls

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Custom Views** | 8.4 (70 reviews) | 6.9 (8 reviews) | 
| **Followers** | 8.4 (64 reviews) | 6.9 (8 reviews) | 
| **User Management** | 8.7 (69 reviews) | 7.6 (9 reviews) | 
| **Calendars** | Feature Not Available | 7.0 (9 reviews) | 
| **Public Sharing** | Feature Not Available | 7.6 (9 reviews) | 

#### Project Management

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Task Management** | 9.3 (85 reviews) | 7.8 (9 reviews) | 
| **Planning** | 9.1 (71 reviews) | 7.7 (10 reviews) | 
| **Visibility** | 9.0 (75 reviews) | 7.7 (10 reviews) | 
| **Integration** | 8.6 (69 reviews) | 6.9 (9 reviews) | 

#### Remote Collaboration

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Alignment** | 8.8 (68 reviews) | 7.2 (9 reviews) | 
| **Accountability** | 8.9 (68 reviews) | 7.8 (9 reviews) | 
| **Connectivity** | 8.7 (65 reviews) | 7.2 (9 reviews) | 
| **Offline Mode** | Feature Not Available | 6.9 (8 reviews) | 

#### Generative AI

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | 6.7 (9 reviews) | 
| **AI Text Summarization** | 6.7 (29 reviews) | 6.8 (10 reviews) | 

#### Agentic AI - Project Collaboration

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Multi-step Planning** | Feature Not Available | Not enough data | 
| **Cross-system Integration** | Feature Not Available | Not enough data | 

### Video Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Backlog** | N/A | N/A |
| **Bitrix24** | 8.4/10 | 174 |

#### Collaboration Tools

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Screen Sharing** | Not enough data | 8.4 (147 reviews) ✓ Verified | 
| **Presentations** | Not enough data | 7.8 (17 reviews) | 
| **Whiteboarding** | Not enough data | Feature Not Available | 
| **Live Chat** | Not enough data | 8.8 (67 reviews) ✓ Verified | 
| **Hand Raising** | Not enough data | 8.4 (63 reviews) ✓ Verified | 

#### Meeting Coordination

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Scheduling** | Not enough data | 8.5 (149 reviews) ✓ Verified | 
| **Recording** | Not enough data | 8.5 (143 reviews) ✓ Verified | 
| **Participant Permissions** | Not enough data | 8.4 (146 reviews) ✓ Verified | 
| **One-Click Join** | Not enough data | 8.4 (63 reviews) ✓ Verified | 

#### Software Type

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Mobile** | Not enough data | 8.2 (140 reviews) ✓ Verified | 
| **Browser Application** | Not enough data | 8.5 (65 reviews) ✓ Verified | 
| **Desktop Application** | Not enough data | 8.6 (63 reviews) ✓ Verified | 

#### Agentic AI - Video Conferencing

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Calendar

| Product | Score | Reviews |
|---|---|---|
| **Backlog** | N/A | N/A |
| **Bitrix24** | 7.7/10 | 10 |

#### Calendar View

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Multi-Calendar View** | Not enough data | 8.1 (6 reviews) | 
| **Customizable Viewing** | Not enough data | 7.8 (6 reviews) | 

#### Shared Calendar

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Calendar Collaboration** | Not enough data | 8.1 (6 reviews) | 
| **Multiple Calendar Management** | Not enough data | 7.8 (6 reviews) | 

#### Accessibility

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Screen Reader Compatibility** | Not enough data | 7.5 (6 reviews) | 
| **Keyboard Shortcuts** | Not enough data | 8.1 (6 reviews) | 

#### Integration

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Sync Multiple Calendars** | Not enough data | 7.8 (6 reviews) | 
| **Import Events** | Not enough data | 8.1 (6 reviews) | 
| **Software Integrations** | Not enough data | 8.1 (6 reviews) | 

#### Notifications

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Customized Calendar Notifications** | Not enough data | 8.0 (5 reviews) | 
| **Location-Based Alerts** | Not enough data | 7.7 (5 reviews) | 

#### Generative AI

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **AI Text-to-Image** | Not enough data | 7.0 (5 reviews) | 
| **AI Text-to-Speech** | Not enough data | 6.3 (5 reviews) | 
| **AI Image-to-Text** | Not enough data | 6.7 (5 reviews) | 

#### Agentic AI - Calendar

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Employee Intranet

| Product | Score | Reviews |
|---|---|---|
| **Backlog** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Agentic AI - Employee Intranet

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

### Website Builder

| Product | Score | Reviews |
|---|---|---|
| **Backlog** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Customizations

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Templates** | Not enough data | Not enough data | 
| **Drag and Drop** | Not enough data | Not enough data | 
| **HTML Input** | Not enough data | Not enough data | 
| **Domain Name** | Not enough data | Not enough data | 

#### Growth

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **SEO** | Not enough data | Not enough data | 
| **Site Analytics** | Not enough data | Not enough data | 
| **Marketing Tools** | Not enough data | Not enough data | 
| **E-Commerce** | Not enough data | Not enough data | 
| **Hosting** | Not enough data | Not enough data | 

#### Content

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Email Integrations** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **WordPress Tool** | Not enough data | Not enough data | 

#### Support

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Customer Support** | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Backlog** | N/A | N/A |
| **Bitrix24** | N/A | N/A |

#### Knowledge Base

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Q & A** | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | 

#### Security

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Verification** | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | 

#### Content

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | 

#### Communication

| Feature | Backlog | Bitrix24 | 
|---|---|---|
| **Social Features** | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Project Collaboration Software](https://www.g2.com/categories/project-collaboration), [Project Management Software](https://www.g2.com/categories/project-management)

**Unique to Backlog (4):** [Version Control Hosting Software](https://www.g2.com/categories/version-control-hosting), [Task Management Software](https://www.g2.com/categories/task-management-software), [Bug Tracking Software](https://www.g2.com/categories/bug-tracking), [Work Management Software](https://www.g2.com/categories/work-management)

**Unique to Bitrix24 (12):** [Kanban Project Management Software](https://www.g2.com/categories/kanban-project-management), [AI Writing Assistants](https://www.g2.com/categories/ai-writing-assistant), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration), [CRM Software](https://www.g2.com/categories/crm), [Video Conferencing Software](https://www.g2.com/categories/video-conferencing), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet), [Screen Sharing Software](https://www.g2.com/categories/screen-sharing), [Document Management Software](https://www.g2.com/categories/document-management), [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [Website Builder Software](https://www.g2.com/categories/website-builder), [Help Desk Software](https://www.g2.com/categories/help-desk), [Calendar Software](https://www.g2.com/categories/calendar-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Backlog | Bitrix24 | 
|---|---|---|
| **Small-Business** | 42.5% | 54.1% | 
| **Mid-Market** | 45.7% | 32.3% | 
| **Enterprise** | 11.8% | 13.5% | 

### By Industry

#### Backlog

- **Information Technology and Services:** 44.1%
- **Computer Software:** 19.8%
- **Hospital & Health Care:** 2.2%
- **Marketing and Advertising:** 2.0%
- **Financial Services:** 1.7%
- **Health, Wellness and Fitness:** 1.7%
- **Program Development:** 1.7%
- **Retail:** 1.4%
- **Computer & Network Security:** 1.1%
- **Computer Games:** 1.1%
- **Other:** 23.2%

#### Bitrix24

- **Information Technology and Services:** 14.2%
- **Marketing and Advertising:** 10.4%
- **Higher Education:** 5.8%
- **Computer Software:** 5.6%
- **Financial Services:** 3.7%
- **Telecommunications:** 3.3%
- **Retail:** 2.8%
- **Real Estate:** 2.5%
- **Internet:** 2.3%
- **Banking:** 2.1%
- **Other:** 47.4%

---
## Alternatives

### Alternatives to Backlog

- [Jira](https://www.g2.com/products/jira/reviews) — 4.3/5 stars (7860 reviews)
- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12779 reviews)
- [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15512 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13715 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4533 reviews)
- [GitLab](https://www.g2.com/products/gitlab/reviews) — 4.5/5 stars (896 reviews)
- [Smartsheet](https://www.g2.com/products/smartsheet/reviews) — 4.4/5 stars (22401 reviews)
- [GitHub](https://www.g2.com/products/github/reviews) — 4.7/5 stars (2367 reviews)
- [Teamwork.com](https://www.g2.com/products/teamwork-com/reviews) — 4.4/5 stars (1213 reviews)
- [Basecamp](https://www.g2.com/products/basecamp/reviews) — 4.1/5 stars (5485 reviews)

### Alternatives to Bitrix24

- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12779 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48082 reviews)
- [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15512 reviews)
- [Basecamp](https://www.g2.com/products/basecamp/reviews) — 4.1/5 stars (5485 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4533 reviews)
- [Progress Podio](https://www.g2.com/products/progress-podio/reviews) — 4.2/5 stars (518 reviews)
- [Slack](https://www.g2.com/products/slack/reviews) — 4.5/5 stars (39120 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13715 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4362 reviews)
- [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (367 reviews)

---
## Top Discussions

### Backlog

- Title: [What is Backlog used for?](https://www.g2.com/discussions/what-is-backlog-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Hi there,

Backlog is a project management sofware with which you can manage projects, tasks, code, bugs, and much more. All your projects, all your tasks,..."
- Title: [WHAT IS backlog project management?](https://www.g2.com/discussions/what-is-backlog-project-management) — 1 comment *(includes official response)*
  > **Top comment:** "Hi there, Backlog is a project management sofware with which you can manage projects, tasks, code, bugs, and much more. All your projects, all your tasks,..."
- Title: [What is in a backlog?](https://www.g2.com/discussions/what-is-in-a-backlog) — 1 comment *(includes official response)*
  > **Top comment:** "Hi there, Backlog offers many different features that help customers with project management. You can learn about all Backlog features here:..."
- Title: [What are product backlog features?](https://www.g2.com/discussions/what-are-product-backlog-features) — 1 comment *(includes official response)*
  > **Top comment:** "Hi there, Backlog offers many different features that help customers with project management. You can learn about all Backlog features here:..."
- Title: [What is a feature backlog?](https://www.g2.com/discussions/what-is-a-feature-backlog) — 1 comment *(includes official response)*
  > **Top comment:** "Hi there, Backlog is a project management software with which you can manage projects, tasks, code, bugs, and much more. You can learn about all Backlog..."

### Bitrix24

- Title: [What is Bitrix24 used for?](https://www.g2.com/discussions/what-is-bitrix24-used-for) — 2 comments
  > **Top comment:** "We utilize Bitrix24 for CRM, Unified Communications and documentation storage.  It is a secure way for us to collaborate with partners and customers."
- Title: [How does bitrix24 make money?](https://www.g2.com/discussions/how-does-bitrix24-make-money) — 2 comments
  > **Top comment:** "It offers subscription plans for both online and as a self-hosted platform"
- Title: [Is bitrix24 really free?](https://www.g2.com/discussions/is-bitrix24-really-free) — 2 comments, 1 upvote
  > **Top comment:** "1 months free"
- Title: [What is the use of bitrix24?](https://www.g2.com/discussions/what-is-the-use-of-bitrix24) — 2 comments
  > **Top comment:** "CRM System - one of the best in class. Nice integration with call center facilities and sales team."
- Title: [Is bitrix24 any good?](https://www.g2.com/discussions/is-bitrix24-any-good) — 1 comment, 1 upvote
  > **Top comment:** "Perhaps one of the top 5 when considering marketing, sales, after-sales collaboration, and projects."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/backlog-vs-bitrix24)