Compare BackgroundChecks.com and HireRight 
At a Glance
Market Segments
Small-Business (69.7% of reviews)
Mid-Market (47.1% of reviews)
Entry-Level Pricing
$24.99
No pricing available
BackgroundChecks.com
Star Rating
(33)4.7 out of 5
Market Segments
Small-Business (69.7% of reviews)
Pros & Cons
Entry-Level Pricing
$24.99
Browse all 3 pricing plansHireRight
Star Rating
(178)3.9 out of 5
Market Segments
Mid-Market (47.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HireRightSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that HireRight excels in overall user satisfaction, reflected in its higher G2 Score of 82.71 compared to BackgroundChecks.com’s 54.44. Users appreciate the platform's ability to deliver quick and accurate results on background checks, making it a reliable choice for businesses.
- Users say that HireRight's implementation process is notably efficient, with many highlighting the user-friendly live chat feature that enhances support accessibility. In contrast, BackgroundChecks.com, while praised for its user-friendly interface, has fewer recent reviews, which may indicate less current user engagement.
- Reviewers mention that HireRight has a significant presence in the enterprise market, with 46.1% of reviews coming from larger organizations. This suggests that it may be better suited for companies with complex needs, while BackgroundChecks.com, with 70.8% of reviews from small businesses, is tailored more towards smaller operations.
- According to verified reviews, BackgroundChecks.com shines in providing a variety of options for background checks, with users noting that the platform is exceptionally easy to navigate. However, its lower total number of reviews (24) compared to HireRight (156) raises questions about the breadth of user experiences.
- Users highlight that BackgroundChecks.com offers transparent pricing, allowing customers to pay only for the checks they need. This feature is particularly appealing for small businesses looking to manage costs effectively, whereas HireRight's pricing details are less emphasized in user feedback.
- Reviewers indicate that while HireRight has a solid reputation for professionalism and responsiveness, BackgroundChecks.com has received higher marks for being a good partner in business, with a score of 9.4 compared to HireRight's 8.4. This suggests that BackgroundChecks.com may foster stronger client relationships, which can be crucial for ongoing support.
Pricing
Entry-Level Pricing
BackgroundChecks.com
Basic Report
$24.99
- SSN Trace, Watchlists, National Criminal Database Search
HireRight
No pricing availableFree Trial
BackgroundChecks.com
Free Trial is available
HireRight
No trial information availableRatings
Meets Requirements
9.6
17
8.0
117
Ease of Use
9.9
17
8.3
118
Ease of Setup
9.9
14
8.5
65
Ease of Admin
10.0
12
8.3
55
Quality of Support
9.9
17
7.2
114
Quality of Work
9.8
10
9.4
16
Responsiveness
9.7
10
9.6
15
Expertise of Team
9.6
8
9.4
17
Execution Ability
9.7
10
9.6
16
Communication Skills
9.2
10
9.4
15
Professionalism
9.1
9
9.8
17
Has the product been a good partner in doing business?
9.5
22
8.6
72
Product Direction (% positive)
9.2
15
6.8
113
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Background Check Administration
9.8
10
Not enough data
9.8
10
Not enough data
10.0
9
Not enough data
Background Check Data
10.0
9
Not enough data
10.0
9
Not enough data
9.4
9
Not enough data
Background Check Additional Functionality
8.8
7
Not enough data
9.3
9
Not enough data
8.5
9
Not enough data
AI Insight Check - Background Check
Not enough data
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BackgroundChecks.com and HireRight share no categories
Unique Categories
BackgroundChecks.com is categorized as Background Check
HireRight is categorized as Background Check Services
Reviews
Reviewers' Company Size
BackgroundChecks.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HireRight
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consulting
9.1%
Non-Profit Organization Management
9.1%
Commercial Real Estate
6.1%
Staffing and Recruiting
6.1%
Biotechnology
3.0%
Other
66.7%
Transportation/Trucking/Railroad
9.6%
Human Resources
5.8%
Staffing and Recruiting
5.8%
Hospital & Health Care
5.8%
Higher Education
5.8%
Other
67.3%
Alternatives
Discussions
BackgroundChecks.com has no discussions with answers
Why do you ask for documents when you don't review them?
1 Comment
GB
Had the same issue with this company - four different certificates/grades transcripts were submitted on four different occasions, but the researcher seemed...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
