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# Backblaze Computer Backup vs CrashPlan SMB Comparison - What are their main differences?

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Backblaze Computer BackupCrashPlan SMB[+ Add Product](#)

Reviews

**Backblaze Computer Backup** [

4.4/5(38)

](https://www.g2.com/products/backblaze-computer-backup/reviews#reviews)

**CrashPlan SMB** [

4.4/5(415)

](https://www.g2.com/products/crashplan-smb/reviews#reviews)

Pricing

**Backblaze Computer Backup**
Free Trial

**$99.00** 1 per computer Per Year · Business Backup

**CrashPlan SMB**
Free Trial

No pricing available

**Pricing Insights**
from reviews

Time to Implement

**Backblaze Computer Backup**
Not enough reviews yet

**CrashPlan SMB**
1 month

Based on 67 responses

Return on Investment

**Backblaze Computer Backup**
Not enough reviews yet

**CrashPlan SMB**
11 months

Based on 50 responses

Perceived Cost

**Backblaze Computer Backup**
$$$$$

**CrashPlan SMB**
$$$$$

Average Discount

**Backblaze Computer Backup**
Not enough reviews yet

**CrashPlan SMB**
15%

Pros & Cons

**Backblaze Computer Backup**
[
Backup Solutions (4)
](https://www.g2.com/products/backblaze-computer-backup/reviews?filters%5Bsentiment_snippet%5D=1362820&qs=pros-and-cons#reviews)[
Customer Support (3)
](https://www.g2.com/products/backblaze-computer-backup/reviews?filters%5Bsentiment_snippet%5D=2020581&qs=pros-and-cons#reviews)[
Backup Issues (3)
](https://www.g2.com/products/backblaze-computer-backup/reviews?filters%5Bsentiment_snippet%5D=1362879&qs=pros-and-cons#reviews)[
Poor Customer Support (2)
](https://www.g2.com/products/backblaze-computer-backup/reviews?filters%5Bsentiment_snippet%5D=2020584&qs=pros-and-cons#reviews)

**CrashPlan SMB**
[
Backup Solutions (11)
](https://www.g2.com/products/crashplan-smb/reviews?filters%5Bsentiment_snippet%5D=1722145&qs=pros-and-cons#reviews)[
Ease of Use (10)
](https://www.g2.com/products/crashplan-smb/reviews?filters%5Bsentiment_snippet%5D=1722489&qs=pros-and-cons#reviews)[
Backup Issues (6)
](https://www.g2.com/products/crashplan-smb/reviews?filters%5Bsentiment_snippet%5D=1722443&qs=pros-and-cons#reviews)[
Missing Features (4)
](https://www.g2.com/products/crashplan-smb/reviews?filters%5Bsentiment_snippet%5D=1722408&qs=pros-and-cons#reviews)

Integrations

**Backblaze Computer Backup**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_450899f1febe5dd2443f3675af92cbee/addigy.png "Product Avatar Image")

Addigy

](https://www.g2.com/products/addigy/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1a4f87c150b6b034dcb9e63d0c6472c4/iru.jpg "Product Avatar Image")

Iru

](https://www.g2.com/products/iru/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fef3b1fdd410099a829ad5d30808e4ab/jamf.png "Product Avatar Image")

Jamf

](https://www.g2.com/products/jamf/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/12944/large_detail_fef3b1fdd410099a829ad5d30808e4ab.png "Product Avatar Image")

Jamf Pro

](https://www.g2.com/products/jamf-jamf-pro/reviews)[
View all
](https://www.g2.com/products/backblaze-computer-backup/integrations)

**CrashPlan SMB**
Not enough data

Ratings

Meets Requirements

**Backblaze Computer Backup**

9.1

9.131

**CrashPlan SMB**

9.0

9.0385

Ease of Use

**Backblaze Computer Backup**

8.5

8.532

**CrashPlan SMB**

9.0

9.0386

Ease of Setup

**Backblaze Computer Backup**

8.8

8.814

**CrashPlan SMB**

8.6

8.6275

Ease of Admin

**Backblaze Computer Backup**

8.5

8.510

**CrashPlan SMB**

8.7

8.7274

Quality of Support

**Backblaze Computer Backup**

8.3

8.320

**CrashPlan SMB**

8.9

8.9330

Has the product been a good partner in doing business?

**Backblaze Computer Backup**

9.8

9.810

**CrashPlan SMB**

9.1

9.1268

Product Direction (% positive)

**Backblaze Computer Backup**

8.3

8.327

**CrashPlan SMB**

8.1

8.1385

Features

Online Backup[Hide 57 FeaturesShow 57 Features](javascript:void(0);)

7.8

12

9.2

44

Functionality

Real-time Sync

8.0

11

9.2(won by 1.2)

25

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Storage Capacity

9.1

11

9.5(won by 0.4)

40

Remote Backup

8.0

9

9.3(won by 1.3)

40

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Versioning

7.6

9

9.0(won by 1.4)

31

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Mobile Backup Application

6.7(won by default)

5

Feature Not Available

Compatibility 

Local Backup

7.5

10

8.6(won by 1.1)

26

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Storage Formats

8.2

10

9.4(won by 1.2)

24

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Disk Backup

8.0(won by default)

10

Feature Not Available

Automatic Backup

Not enough data

Not enough data

Cloud Backup

Not enough data

Not enough data

Document Storage

Not enough data

Not enough data

Management

Security Standards

8.2

10

9.2(won by 1.0)

35

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Encrypted Storage

8.0

10

9.4(won by 1.4)

42

 (There is a greater than 0.5 difference between this product's rating and its competitors)

File Sharing

7.0(won by default)

9

Feature Not Available

Agentic AI - Online Backup

Autonomous Task Execution

Not enough data

Feature Not Available

Multi-step Planning

Not enough data

Feature Not Available

Cross-system Integration

Not enough data

Feature Not Available

Adaptive Learning

Not enough data

Feature Not Available

Proactive Assistance

Not enough data

Feature Not Available

Decision Making

Not enough data

Feature Not Available

Microsoft Outlook Integration

Not enough data

Feature Not Available

Active Directory Integration

Not enough data

Feature Not Available

Third-Party Integrations

Not enough data

Feature Not Available

Additional Functionality

Remote Synchronization

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Audit Trail

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Role-Based Permissions

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Real Time Synchronization

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

API

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Synchronization Scheduling

Not enough data

Not enough data

Two-Factor Authentication

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Secure Login

Not enough data

Not enough data

Backup and Recovery

Not enough data

Not enough data

Data Recovery

Not enough data

Not enough data

HIPAA Compliant

Not enough data

Not enough data

Conflict Tracking

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Chat/Messaging

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Commenting/Notes

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Two-Way Synchronization

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Encryption

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

File Transfer

Not enough data

Not enough data

PC Backup[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

7.4

6

8.2

7

Functionality 

Incremental Backup

8.0

5

8.3(won by 0.3)

6

Online Restore

7.7

5

9.2(won by 1.5)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

OS Boot Recovery

Not enough data

Feature Not Available

Bootable Disk

Not enough data

Feature Not Available

Performance

Unlimited Backup

7.5

6

8.3(won by 0.8)

7

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Lag Free Operation

6.3

5

7.5(won by 1.2)

6

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Multiple Backup Versions

Not enough data

7.4(won by default)

7

Deduplication

Not enough data

8.6(won by default)

6

Agentic AI - PC Backup

Autonomous Task Execution

Not enough data

Feature Not Available

Cross-system Integration

Not enough data

Feature Not Available

Proactive Assistance

Not enough data

Feature Not Available

Decision Making

Not enough data

Feature Not Available

File Recovery[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

9.2

10

Compatibility 

File Formats

Not enough data

9.6(won by default)

8

Partitions

Not enough data

Feature Not Available

Mobile

Not enough data

Feature Not Available

Management

Backup

Not enough data

9.5(won by default)

10

Storage

Not enough data

9.5(won by default)

10

File Scan

Not enough data

8.2(won by default)

10

Security 

Encryption

Not enough data

9.1(won by default)

9

Data Protection

Not enough data

9.4(won by default)

9

File Deletion

Not enough data

Feature Not Available

Agentic AI - File Recovery

Autonomous Task Execution

Not enough data

Feature Not Available

Cross-system Integration

Not enough data

Feature Not Available

Disaster Recovery[Hide 47 FeaturesShow 47 Features](javascript:void(0);)

Not enough data

8.1

8

Functionality

On Premises Recovery

Not enough data

8.1(won by default)

8

Recovery Automation

Not enough data

7.3(won by default)

8

Cloud Recovery

Not enough data

Feature Not Available

Prior State Recovery

Not enough data

Feature Not Available

Replication

Not enough data

Feature Not Available

Backup and Recovery

Not enough data

Not enough data

Data Replication

Not enough data

Not enough data

Management

Local Management

Not enough data

9.3(won by default)

7

Infrastructure Compatibility

Not enough data

8.3(won by default)

6

Solution Integration

Not enough data

7.2(won by default)

6

Real-Time Analytics

Not enough data

8.3(won by default)

6

RTO and RPO Management

Not enough data

Feature Not Available

Data Management

Not enough data

Not enough data

Policy Management

Not enough data

Not enough data

Incident Management

Not enough data

Not enough data

Action Management

Not enough data

Not enough data

Risk Management

Not enough data

Not enough data

Third-Party Integration

Not enough data

Not enough data

Agentic AI - Disaster Recovery

Autonomous Task Execution

Not enough data

Feature Not Available

Multi-step Planning

Not enough data

Feature Not Available

Cross-system Integration

Not enough data

Feature Not Available

Adaptive Learning

Not enough data

Feature Not Available

Natural Language Interaction

Not enough data

Feature Not Available

Proactive Assistance

Not enough data

Feature Not Available

Decision Making

Not enough data

Feature Not Available

Intrusion Detection System

Not enough data

Feature Not Available

Scenario Planning

Not enough data

Feature Not Available

Additional Functionality

Encryption

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Remote Access/Control

Not enough data

Not enough data

Data Loss Prevention

Not enough data

Not enough data

API

Not enough data

Not enough data

Secure Data Storage

Not enough data

Not enough data

VM Backup

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Risk Analysis

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Security Auditing

Not enough data

Not enough data

Continuous Backup

Not enough data

Not enough data

Deduplication

Not enough data

Not enough data

Archiving & Retention

Not enough data

Not enough data

Continuous Monitoring

Not enough data

Not enough data

Sensitive Data Identification

Not enough data

Not enough data

Business Impact Analysis

Not enough data

Not enough data

Business Continuity Exercising

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Show 1 feature category with incomplete data

Backup[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

Not enough data

Management

Disaster Recovery

Not enough data

Not enough data

Remote Backup

Not enough data

Not enough data

Storage Formats

Not enough data

Not enough data

Scheduled Backups

Not enough data

Not enough data

On-Demand Restoration

Not enough data

Not enough data

Reporting

Activity Monitoring

Not enough data

Not enough data

Documentation

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Security

Data Encryption

Not enough data

Not enough data

Security and Compliance

Not enough data

Not enough data

Deduplication 

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Backblaze Computer Backup](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_4f712cc4caa20b3833ee5736c5c51353/backblaze-computer-backup.png "Backblaze Computer Backup")](https://www.g2.com/products/backblaze-computer-backup/reviews)

Backblaze Computer Backup

Small-Business(50 or fewer emp.)

86.5%

Mid-Market(51-1000 emp.)

13.5%

Enterprise(\> 1000 emp.)

0%

[![CrashPlan SMB](https://images.g2crowd.com/uploads/product/hd_favicon/103250c5329c7cf3adf5174f8abcf75b/crashplan-smb.svg "CrashPlan SMB")](https://www.g2.com/products/crashplan-smb/reviews)

CrashPlan SMB

Small-Business(50 or fewer emp.)

30.9%

Mid-Market(51-1000 emp.)

35.4%

Enterprise(\> 1000 emp.)

33.7%

Small-Business

(50 or fewer emp.)

86.5%

30.9%

Mid-Market

(51-1000 emp.)

13.5%

35.4%

Enterprise

(\> 1000 emp.)

0%

33.7%

Reviewers' Industry

[![Backblaze Computer Backup](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_4f712cc4caa20b3833ee5736c5c51353/backblaze-computer-backup.png "Backblaze Computer Backup")](https://www.g2.com/products/backblaze-computer-backup/reviews)
Backblaze Computer Backup

Computer Software

18.9%

Photography

8.1%

Information Technology and Services

8.1%

Professional Training & Coaching

5.4%

Music

5.4%

Other

54.1%

[![CrashPlan SMB](https://images.g2crowd.com/uploads/product/hd_favicon/103250c5329c7cf3adf5174f8abcf75b/crashplan-smb.svg "CrashPlan SMB")](https://www.g2.com/products/crashplan-smb/reviews)
CrashPlan SMB

Information Technology and Services

17.8%

Higher Education

12.6%

Computer Software

9.7%

Internet

4.2%

Marketing and Advertising

4.0%

Other

51.7%

Alternatives

**Backblaze Computer Backup Alternatives**

 ![Veeam Data Platform](https://images.g2crowd.com/uploads/product/hd_favicon/a179f521693e62ccbdd5f80b4da072ec/veeam-data-platform.svg "Veeam Data Platform")

[
Veeam Data Platform
](/products/veeam-data-platform/reviews)

 ![Acronis Cyber Protect](https://images.g2crowd.com/uploads/product/hd_favicon/67ee1bd0204973ed7a53f0864b7846c7/acronis-acronis-cyber-protect.svg "Acronis Cyber Protect")

[
Acronis Cyber Protect
](/products/acronis-acronis-cyber-protect/reviews)

 ![NinjaOne](https://images.g2crowd.com/uploads/product/hd_favicon/e10c660fadbf952719b697ec98bbed05/ninjaone.svg "NinjaOne")

[
NinjaOne
](/products/ninjaone/reviews)

 ![IDrive Online and SaaS Backup, Object Storage e2](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1af8301ba5fd84d81c760e65a948bd69/idrive-online-and-saas-backup-object-storage-e2.png "IDrive Online and SaaS Backup, Object Storage e2")

[
IDrive Online and SaaS...
](/products/idrive-online-and-saas-backup-object-storage-e2/reviews)

**CrashPlan SMB Alternatives**

 ![Veeam Data Platform](https://images.g2crowd.com/uploads/product/hd_favicon/a179f521693e62ccbdd5f80b4da072ec/veeam-data-platform.svg "Veeam Data Platform")

[
Veeam Data Platform
](/products/veeam-data-platform/reviews)

 ![IDrive Online and SaaS Backup, Object Storage e2](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1af8301ba5fd84d81c760e65a948bd69/idrive-online-and-saas-backup-object-storage-e2.png "IDrive Online and SaaS Backup, Object Storage e2")

[
IDrive Online and SaaS...
](/products/idrive-online-and-saas-backup-object-storage-e2/reviews)

 ![Cove Data Protection](https://images.g2crowd.com/uploads/product/hd_favicon/0bf850cdaf81bb2a68b05ee14c673a29/cove-data-protection.svg "Cove Data Protection")

[
Cove Data Protection
](/products/cove-data-protection/reviews)

 ![Druva Data Security Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/34523f445f4c9627b92a1a286d23a4ef/druva-data-security-cloud.svg "Druva Data Security Cloud")

[
Druva Data Security Cloud
](/products/druva-data-security-cloud/reviews)

## Backblaze Computer Backup vs CrashPlan SMB

When assessing the two solutions, reviewers found CrashPlan SMB easier to use and administer. However, reviewers preferred the ease of set up, and doing business with Backblaze Computer Backup overall.

- Reviewers felt that Backblaze Computer Backup meets the needs of their business better than CrashPlan SMB.
- When comparing quality of ongoing product support, reviewers felt that CrashPlan SMB is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Backblaze Computer Backup over CrashPlan SMB.