G2 reviewers report that Babelway excels in user experience, particularly highlighting its cloud-based platform that requires no installation. Users appreciate the ability to start building connections immediately after registration, making it accessible from anywhere with robust security features.
Users say that Cleo Integration Cloud offers a centralized and user-friendly interface that simplifies the monitoring and management of EDI transactions. This feature is particularly beneficial for organizations dealing with multiple trading partners, as it allows for real-time troubleshooting and management.
According to verified reviews, Babelway stands out for its exceptional customer support, with users praising the team's competence, flexibility, and proactive assistance. This level of support contributes to a strong partnership experience, making users feel valued and supported throughout their journey.
Reviewers mention that while Cleo Integration Cloud provides a solid integration experience, some users find it less intuitive compared to Babelway. The latter's ease of learning and setup is frequently noted, with users expressing that they can quickly adapt to the platform without extensive training.
Users highlight that Babelway's high ratings in ease of administration reflect its straightforward management capabilities. Reviewers appreciate the platform's ability to streamline administrative tasks, allowing teams to focus more on strategic initiatives rather than getting bogged down in complex configurations.
G2 reviewers indicate that while Cleo Integration Cloud has a strong market presence, Babelway's higher satisfaction scores suggest that it may better meet the specific needs of mid-market users. This is evident in Babelway's ability to adapt to user feedback and continuously improve its offerings, as noted in recent updates and feature enhancements.
How do I know whether my company can work with Babelway?
1 Comment
Official Response from Babelway
We review three things with potential customers to determine whether Babelway is a good fit:
1) What do you need to do? Babelway is the perfect platform...Read more
Does Babelway support [insert format / transfer method name]?
1 Comment
Official Response from Babelway
Almost certainly, yes … as long as that format is housed in a structured document (generated by a system or machine, rather than a person). Here’s a list of...Read more
Can Babelway work with my VAN?
1 Comment
Official Response from Babelway
Yes, we work with all VANs and third-party interconnects.Read more
When we have our own servers why should we use cloud?
4 Comments
AB
You don't need to be in the cloud but if you want to have a reliable and stable system, up to date software, easy to support and cost efficiency, this is...Read more
How is error tracking/reporting handled within Cleo Integration Cloud?
2 Comments
Official Response from Cleo Integration Cloud
Cleo Integration Cloud provides various options for error tracking/reporting that can be customized based on a specific customer’s desire on how they’d like...Read more
CIC Private edition
2 Comments
TP
Hi Ajit,
I am not sure if someone responded to you. However, I am sure we could put you in touch with a customer who has made the migration....Read more
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