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# Azure Secure and Well-Managed Cloud vs Oracle IT Service Management Suite Comparison - What are their main differences?

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Microsoft OMSOracle ITSM[+ Add Product](#)

Pricing

**Azure Secure and Well-Managed Cloud**
No pricing available

**Oracle IT Service Management Suite**
No pricing available

**Pricing Insights**
from reviews

Perceived Cost

**Azure Secure and Well-Managed Cloud**
$$$$$

**Oracle IT Service Management Suite**
$$$$$

Average Discount

**Azure Secure and Well-Managed Cloud**
24%

**Oracle IT Service Management Suite**
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Time to Implement

**Azure Secure and Well-Managed Cloud** 6 months
Based on 100 responses

**Oracle IT Service Management Suite** 6 months
Based on 100 responses

Return on Investment

**Azure Secure and Well-Managed Cloud** 6 months
Based on 100 responses

**Oracle IT Service Management Suite** 6 months
Based on 100 responses

**Pros & Cons**
from reviews

**Azure Secure and Well-Managed Cloud**
Not enough data

**Oracle IT Service Management Suite**
Not enough data

**Ratings**
from reviews

Meets Requirements

**Azure Secure and Well-Managed Cloud**

**8.2** /10

Based on 79 responses

**Oracle IT Service Management Suite**

**8.3** /10

Based on 31 responses

Ease of Use

**Azure Secure and Well-Managed Cloud**

**7.8** /10

Based on 78 responses

**Oracle IT Service Management Suite**

**7.9** /10

Based on 31 responses

Ease of Setup

**Azure Secure and Well-Managed Cloud**

**7.1** /10

Based on 37 responses

**Oracle IT Service Management Suite**

**8.0** /10

Based on 11 responses

Ease of Admin

**Azure Secure and Well-Managed Cloud**

**7.3** /10

Based on 37 responses

**Oracle IT Service Management Suite**

**8.2** /10

Based on 11 responses

Quality of Support

**Azure Secure and Well-Managed Cloud**

**7.7** /10

Based on 72 responses

**Oracle IT Service Management Suite**

**7.9** /10

Based on 30 responses

Has the product been a good partner in doing business?

**Azure Secure and Well-Managed Cloud**

**7.7** /10

Based on 36 responses

**Oracle IT Service Management Suite**

**8.6** /10

Based on 11 responses

Product Direction (% positive)

**Azure Secure and Well-Managed Cloud**

**7.0** /10

Based on 78 responses

**Oracle IT Service Management Suite**

**7.6** /10

Based on 29 responses

**Features**
ratings from reviews

Enterprise IT Management

**7.8** /10

Based on 45 responses

**8.1** /10

Based on 19 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
22.9%

Mid-Market(51-1000 emp.)
21.9%

Enterprise(\> 1000 emp.)
55.2%

Small-Business(50 or fewer emp.)
22.9%

Mid-Market(51-1000 emp.)
21.9%

Enterprise(\> 1000 emp.)
55.2%

Small-Business(50 or fewer emp.)
14.3%

Mid-Market(51-1000 emp.)
20.0%

Enterprise(\> 1000 emp.)
65.7%

Small-Business(50 or fewer emp.)
14.3%

Mid-Market(51-1000 emp.)
20.0%

Enterprise(\> 1000 emp.)
65.7%

**Reviewers' Industry**

[![Azure Secure and Well-Managed Cloud](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_ba028ad6bf0db22d615af59f2f972e74/microsoft-operations-management-suite.jpg "Azure Secure and Well-Managed Cloud")](https://www.g2.com/products/azure-secure-and-well-managed-cloud/reviews)
Azure Secure and Well-Managed Cloud

Information Technology and Services
20.8%

Hospital & Health Care
7.3%

Education Management
5.2%

Financial Services
5.2%

Telecommunications
4.2%

Other
57.3%

[![Oracle IT Service Management Suite](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e3094f375ac12f6e9c8a6ce525529256/oracle-it-service-management-suite.jpg "Oracle IT Service Management Suite")](https://www.g2.com/products/oracle-it-service-management-suite/reviews)
Oracle IT Service Management Suite

Information Technology and Services
28.6%

Computer Software
8.6%

Retail
5.7%

Marketing and Advertising
5.7%

Hospital & Health Care
5.7%

Other
45.7%

Alternatives

**Azure Secure and Well-Managed Cloud Alternatives**

 ![ManageEngine Endpoint Central](https://images.g2crowd.com/uploads/product/hd_favicon/2f2a2afbb752a606964794b3d43d3fda/manageengine-endpoint-central.svg "ManageEngine Endpoint Central")

[
ManageEngine Endpoint Central
](/products/manageengine-endpoint-central/reviews)

 ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice")

[
Freshservice
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 ![Kaseya VSA](https://images.g2crowd.com/uploads/product/hd_favicon/ecb9bdd754b02209baddf11f0297f045/kaseya-vsa.svg "Kaseya VSA")

[
Kaseya VSA
](/products/kaseya-vsa/reviews)

 ![EV Reach](https://images.g2crowd.com/uploads/product/hd_favicon/66c6b691243382736e759bc1a7adf329/ev-reach.svg "EV Reach")

[
EV Reach
](/products/ev-reach/reviews)

**Oracle IT Service Management Suite Alternatives**

 ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice")

[
Freshservice
](/products/freshservice/reviews)

 ![ServiceNow IT Operations Management](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-it-operations-management.svg "ServiceNow IT Operations Management")

[
ServiceNow IT Operations...
](/products/servicenow-it-operations-management/reviews)

 ![EV Reach](https://images.g2crowd.com/uploads/product/hd_favicon/66c6b691243382736e759bc1a7adf329/ev-reach.svg "EV Reach")

[
EV Reach
](/products/ev-reach/reviews)

 ![N-central](https://images.g2crowd.com/uploads/product/hd_favicon/928b13dfa0058727f6a4de7532b1a0c8/n-able-n-central.svg "N-central")

[
N-able N-central
](/products/n-able-n-central/reviews)

## Azure Secure and Well-Managed Cloud vs Oracle IT Service Management Suite

When assessing the two solutions, reviewers found Oracle IT Service Management Suite easier to use, set up, and administer. Reviewers also preferred doing business with Oracle IT Service Management Suite overall.

- Reviewers felt that Oracle IT Service Management Suite meets the needs of their business better than Azure Secure and Well-Managed Cloud.
- When comparing quality of ongoing product support, reviewers felt that Oracle IT Service Management Suite is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Oracle IT Service Management Suite over Azure Secure and Well-Managed Cloud.