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Compare Azure Bot Service and Oracle Digital Assistant Cloud 
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At a Glance
Market Segments
Enterprise (53.3% of reviews)
Small-Business (42.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Azure Bot Service
Star Rating
(16)4.0 out of 5
Market Segments
Enterprise (53.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Azure Bot ServiceOracle Digital Assistant Cloud
Star Rating
(9)4.5 out of 5
Market Segments
Small-Business (42.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Oracle Digital Assistant CloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Azure Bot Service has a more complex setup process, with an Ease of Setup score of 7.3, while Oracle Digital Assistant Cloud shines with a score of 9.2, making it easier for teams to get started quickly.
- Reviewers mention that Oracle Digital Assistant Cloud excels in quality of support, achieving a score of 8.6 compared to Azure Bot Service's 7.1, indicating a more responsive and helpful support team for users.
- G2 users highlight that Azure Bot Service has a lower rating for meeting requirements at 8.6, while Oracle Digital Assistant Cloud scores higher at 9.3, suggesting that Oracle better aligns with user needs and expectations.
- Users on G2 report that Oracle Digital Assistant Cloud has a superior product direction score of 10.0, indicating a strong vision for future development, whereas Azure Bot Service lags behind with a score of 7.4.
- Reviewers say that Azure Bot Service is favored for its integration capabilities with other Microsoft products, which is a significant advantage for enterprises already using the Microsoft ecosystem, while Oracle Digital Assistant Cloud is noted for its robust AI features.
- Users mention that while both products offer generative AI capabilities, Oracle Digital Assistant Cloud is particularly praised for its AI Text Summarization feature, which users find more effective compared to Azure Bot Service's offerings in this area.
Pricing
Entry-Level Pricing
Azure Bot Service
No pricing availableOracle Digital Assistant Cloud
No pricing availableFree Trial
Azure Bot Service
No trial information availableOracle Digital Assistant Cloud
No trial information availableRatings
Meets Requirements
8.6
11
9.2
6
Ease of Use
8.3
11
8.9
6
Ease of Setup
7.3
10
9.2
6
Ease of Admin
7.7
10
Not enough data
Quality of Support
7.1
11
8.3
6
Has the product been a good partner in doing business?
8.3
10
Not enough data
Product Direction (% positive)
7.4
9
10.0
6
Features by Category
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Azure Bot Service and Oracle Digital Assistant Cloud are categorized as Bot Platforms
Unique Categories
Azure Bot Service has no unique categories
Oracle Digital Assistant Cloud has no unique categories
Reviews
Reviewers' Company Size
Azure Bot Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Oracle Digital Assistant Cloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.3%
Information Technology and Services
20.0%
Retail
13.3%
Financial Services
13.3%
Non-Profit Organization Management
6.7%
Other
13.3%
Computer Software
28.6%
Retail
14.3%
Renewables & Environment
14.3%
Marketing and Advertising
14.3%
Hospitality
14.3%
Other
14.3%
Discussions
Azure Bot Service has no discussions with answers
Oracle Digital Assistant Cloud has no discussions with answers
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