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Compare Azure AI Search and Lucidworks Fusion 
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At a Glance
Market Segments
Mid-Market (40.0% of reviews)
Enterprise (66.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Azure AI Search
Star Rating
(31)4.4 out of 5
Market Segments
Mid-Market (40.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Azure AI SearchLucidworks Fusion
Star Rating
(12)4.5 out of 5
Market Segments
Enterprise (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Lucidworks FusionSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Lucidworks Fusion excels in its faceted search capabilities, scoring 7.4, which allows for more refined search results, while Azure AI Search has a slightly lower score in this area, indicating it may not provide as granular search options.
- Reviewers mention that Azure AI Search shines in natural language processing, achieving a score of 8.3, which enhances user experience by allowing more conversational queries, whereas Lucidworks Fusion, while competent, does not match this level of sophistication.
- G2 users highlight that Lucidworks Fusion's customization options are robust, scoring 8.1, enabling businesses to tailor the search experience extensively, while Azure AI Search, although customizable, does not offer the same depth, leading to a less personalized experience.
- Users on G2 report that Azure AI Search has superior integration capabilities, with a score of 8.1, making it easier to connect with various platforms, while Lucidworks Fusion, despite its strong performance, may require more effort to achieve similar integrations.
- Reviewers say that Lucidworks Fusion's analytics and reporting features are highly regarded, scoring 8.2, providing detailed insights into user behavior, whereas Azure AI Search, while functional, does not deliver the same level of depth in analytics.
- Users report that Azure AI Search has a better overall quality of support, with a score of 8.3, indicating that users feel more supported in their implementation and troubleshooting, while Lucidworks Fusion's support is rated similarly but lacks the same level of user satisfaction.
Pricing
Entry-Level Pricing
Azure AI Search
No pricing availableLucidworks Fusion
No pricing availableFree Trial
Azure AI Search
No trial information availableLucidworks Fusion
No trial information availableRatings
Meets Requirements
8.3
30
8.6
12
Ease of Use
8.1
30
8.3
12
Ease of Setup
8.2
29
7.8
10
Ease of Admin
8.5
9
8.5
9
Quality of Support
8.2
28
8.3
12
Has the product been a good partner in doing business?
8.9
9
7.5
8
Product Direction (% positive)
9.2
29
7.7
10
Features by Category
Visitor Behavior
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Multichannel
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - E-Commerce Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
8.1
28
Not enough data
7.8
28
Not enough data
8.2
27
Not enough data
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
7.7
27
Not enough data
7.4
26
Not enough data
7.9
28
Not enough data
8.1
27
Not enough data
8.3
26
Not enough data
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
7.6
23
Not enough data
8.3
26
Not enough data
8.1
26
Not enough data
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Product Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Experience Management - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Site Search
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Azure AI Search and Lucidworks Fusion are categorized as Enterprise Search Software
Unique Categories
Azure AI Search has no unique categories
Lucidworks Fusion is categorized as E-Commerce Search, E-Merchandising, E-Commerce Personalization, and Site Search Software
Reviews
Reviewers' Company Size
Azure AI Search
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Lucidworks Fusion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
36.7%
Information Technology and Services
13.3%
Insurance
6.7%
Computer & Network Security
6.7%
Manufacturing
3.3%
Other
33.3%
Hospital & Health Care
16.7%
Telecommunications
8.3%
Retail
8.3%
Non-Profit Organization Management
8.3%
Insurance
8.3%
Other
50.0%
Discussions
Azure AI Search has no discussions with answers
On what infrastructure can customers deploy Lucidworks Fusion?
1 Comment
Official Response from Lucidworks Fusion
Lucidworks Fusion can be deployed on any public cloud, on-premise, or as a hybrid solution across both. Lucidworks manages operations on either AWS or GCP....Read more
What data sources can users connect to Fusion?
1 Comment
Official Response from Lucidworks Fusion
Lucidworks Fusion offers more than 100 connectors to a variety of data sources, including: Salesforce, Sharepoint, Google Drive, Slack, ServiceNow, Amazon...Read more
How does Fusion deliver AI capabilities?
1 Comment
Official Response from Lucidworks Fusion
Fusion uses AI extensively through every stage of enriching data, during ingest and at query time, for understanding user intent and personalizing insights...Read more
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