# Axway Managed File Transfer (MFT) vs Files.com Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Files.com excels in user experience, with many praising its **intuitive interface** that simplifies file sharing and management. Users appreciate the platform's ability to securely move files without compromising data integrity, making it a reliable choice for everyday tasks.
- **According to verified reviews** , Files.com stands out for its **quick implementation** process, with users highlighting the ease of onboarding. This is particularly beneficial for teams looking to get up and running without extensive training or setup time.
- **Users say** that Axway Managed File Transfer (MFT) offers robust **enterprise-level connectors** that support a wide range of data transfer protocols, which is crucial for organizations with complex needs. This flexibility is especially noted by users in financial sectors who require secure and compliant data handling.
- **Reviewers mention** that Files.com provides superior **customer support** , with many users noting the proactive assistance they receive. This level of support contributes to a more positive overall experience, as teams feel they have reliable help when needed.
- **G2 reviewers highlight** that while Axway MFT has a user-friendly interface, it sometimes lacks the **ease of use** that Files.com offers. Users have expressed that Files.com is simpler to navigate, which can be a significant advantage for teams that prioritize usability.
- **According to recent feedback** , Files.com is praised for its **backup capabilities** and centralized file management, allowing users to keep all generated files in one place. This feature enhances visibility and control, making it a preferred choice for teams looking to streamline their file management processes.



| | Axway Managed File Transfer (MFT) | Files.com | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 120 | 294 | 
| **Largest Market Segment** | Enterprise (60.8% of reviews) | Mid-Market (45.1% of reviews) | 
| **Entry Level Price** | Starting at $3,500.00 25000 File transfers and Incoming data volume Per Month | Free Trial | 

---
## Top Pros & Cons

### Axway Managed File Transfer (MFT)

Pros:
- Ease of Use (23 reviews)
- Features (18 reviews)

Cons:
- Complexity (20 reviews)
- Difficult Learning (11 reviews)

### Files.com

Pros:
- Ease of Use (91 reviews)
- Customer Support (48 reviews)

Cons:
- Complexity (19 reviews)
- Expensive (16 reviews)

---
## Ratings Comparison
| Rating | Axway Managed File Transfer (MFT) | Files.com | 
|---|---|---|
  | **Meets Requirements** | 9.0 (109 reviews) | 9.5 (241 reviews) | 
  | **Ease of Use** | 8.8 (109 reviews) | 9.3 (246 reviews) | 
  | **Ease of Setup** | 8.5 (98 reviews) | 9.4 (221 reviews) | 
  | **Ease of Admin** | 8.8 (87 reviews) | 9.4 (192 reviews) | 
  | **Quality of Support** | 8.9 (110 reviews) | 9.5 (210 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (87 reviews) | 9.5 (188 reviews) | 
  | **Product Direction (% positive)** | 8.9 (103 reviews) | 9.3 (226 reviews) | 

---
## Pricing

### Axway Managed File Transfer (MFT)

#### Entry-Level Pricing

Plan: Axway Managed Cloud Services

Price: Starting at $3,500.00 25000 File transfers and Incoming data volume Per Month

Description: Axway Managed File Transfer deployed in our secured cloud run by our expert Cloud Services team in the regions of your choice.

Key Features:
- Gateway support for all available protocols
- Service Pricing Packages: basic, standard, advanced, premium
- Antivirus and Storage encryption

[Browse all 2 editions](https://www.g2.com/products/axway-managed-file-transfer-mft/pricing)

#### Free Trial

Yes

### Files.com

#### Entry-Level Pricing

Plan: Files.com

Price: Free Trial

Description: Join over 4,000 companies who trust Files.com for Secure File Orchestration. Your 7 Day Free Trial Includes: 



Key Features:
- Full access to the entire Files.com platform, including all integrations, automations, protocols, and APIs
- Unlimited access to the industry's best support and onboarding team (we're rated #1 on G2)
- All the transfer, storage, and API calls that you need for your PoC and trial testing

[Browse all 4 editions](https://www.g2.com/products/files-com/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Managed File Transfer (MFT)

| Product | Score | Reviews |
|---|---|---|
| **Axway Managed File Transfer (MFT)** | 8.3/10 | 95 |
| **Files.com** | 8.6/10 | 118 |

#### Data Delivery

| Feature | Axway Managed File Transfer (MFT) | Files.com | 
|---|---|---|
| **Load Balancing** | 8.4 (74 reviews) | Feature Not Available | 
| **Application Integration** | 8.5 (78 reviews) | 9.0 (98 reviews) | 
| **File Transfer Acceleration** | 8.7 (72 reviews) | 9.1 (88 reviews) | 
| **Content Routing** | 8.3 (71 reviews) | Feature Not Available | 

#### Functionality

| Feature | Axway Managed File Transfer (MFT) | Files.com | 
|---|---|---|
| **Mobile Support** | 7.6 (63 reviews) | 8.7 (86 reviews) | 
| **Encryption** | 9.1 (83 reviews) | 9.4 (98 reviews) | 
| **Extensibility** | 8.5 (69 reviews) | 9.1 (89 reviews) | 
| **Reporting and Analytics** | 7.8 (75 reviews) | 8.4 (91 reviews) | 

#### Governance

| Feature | Axway Managed File Transfer (MFT) | Files.com | 
|---|---|---|
| **Access Control** | 8.5 (78 reviews) | 8.8 (92 reviews) | 
| **Compliance** | 8.4 (76 reviews) | 9.3 (89 reviews) | 
| **Provisioning and Governance** | 8.5 (82 reviews) | 9.5 (92 reviews) | 

#### Core Transfer Infrastructure - Managed File Transfer (MFT)

| Feature | Axway Managed File Transfer (MFT) | Files.com | 
|---|---|---|
| **Load Balancing** | 8.4 (74 reviews) | Feature Not Available | 
| **File Transfer Acceleration** | 8.9 (18 reviews) | 8.9 (23 reviews) | 
| **Application Integration** | 9.1 (24 reviews) | 9.4 (28 reviews) | 
| **Content Routing** | 8.1 (19 reviews) | 8.5 (23 reviews) | 

#### Platform Capabilities - Managed File Transfer (MFT)

| Feature | Axway Managed File Transfer (MFT) | Files.com | 
|---|---|---|
| **Encryption** | 9.1 (83 reviews) | 9.4 (98 reviews) | 
| **Mobile Support** | 7.6 (16 reviews) | 8.0 (20 reviews) | 
| **Reporting and Analytics** | 7.3 (27 reviews) | 8.3 (23 reviews) | 
| **Extensibility** | 8.3 (27 reviews) | 9.3 (23 reviews) | 

#### Security & Compliance Controls - Managed File Transfer (MFT)

| Feature | Axway Managed File Transfer (MFT) | Files.com | 
|---|---|---|
| **Access Control** | 8.5 (78 reviews) | 8.8 (92 reviews) | 
| **Compliance** | 8.4 (76 reviews) | 9.3 (89 reviews) | 
| **Provisioning and Governance** | 8.5 (82 reviews) | 9.5 (92 reviews) | 

#### Intelligent Automation & AI - Managed File Transfer (MFT)

| Feature | Axway Managed File Transfer (MFT) | Files.com | 
|---|---|---|
| **Anomaly Detection** | 7.7 (16 reviews) | 6.8 (19 reviews) | 
| **Automated Policy Enforcement** | 8.0 (16 reviews) | 6.8 (19 reviews) | 
| **Predictive Resource Allocation** | 7.6 (15 reviews) | 6.9 (19 reviews) | 
| **Intelligent Routing** | 7.6 (14 reviews) | 7.4 (19 reviews) | 

### File Transfer Protocol (FTP)

| Product | Score | Reviews |
|---|---|---|
| **Axway Managed File Transfer (MFT)** | N/A | N/A |
| **Files.com** | 9.3/10 | 178 |

#### Management

| Feature | Axway Managed File Transfer (MFT) | Files.com | 
|---|---|---|
| **File Management** | Not enough data | 9.5 (168 reviews) | 
| **Synchronization** | Not enough data | 9.3 (149 reviews) | 
| **Scheduling** | Not enough data | 9.0 (135 reviews) | 
| **Performance** | Not enough data | 9.4 (159 reviews) | 

#### Functionality

| Feature | Axway Managed File Transfer (MFT) | Files.com | 
|---|---|---|
| **File Transfer** | Not enough data | 9.7 (170 reviews) | 
| **Language Support** | Not enough data | 9.0 (123 reviews) | 
| **File Backup** | Not enough data | 9.1 (131 reviews) | 
| **Mobile Support** | Not enough data | 8.6 (120 reviews) | 

#### Security

| Feature | Axway Managed File Transfer (MFT) | Files.com | 
|---|---|---|
| **Encryption** | Not enough data | 9.3 (142 reviews) | 
| **Authentication** | Not enough data | 9.5 (156 reviews) | 
| **Access Control** | Not enough data | 9.5 (157 reviews) | 

### iPaaS

| Product | Score | Reviews |
|---|---|---|
| **Axway Managed File Transfer (MFT)** | N/A | N/A |
| **Files.com** | 8.5/10 | 28 |

#### Development 

| Feature | Axway Managed File Transfer (MFT) | Files.com | 
|---|---|---|
| **Real-Time Integration** | Not enough data | 9.2 (20 reviews) | 
| **API Designer** | Not enough data | 7.2 (9 reviews) | 
| **Flow Designer** | Not enough data | 7.6 (9 reviews) | 
| **Pre-Built Connectors** | Not enough data | 9.4 (11 reviews) | 
| **Custom Connectors** | Not enough data | 9.0 (12 reviews) | 
| **Reusable connectors** | Not enough data | 9.2 (11 reviews) | 
| **Multi - tenant architecture** | Not enough data | 8.5 (10 reviews) | 

#### Management 

| Feature | Axway Managed File Transfer (MFT) | Files.com | 
|---|---|---|
| **Monitoring & Notification** | Not enough data | 8.2 (12 reviews) | 
| **Routing And Orchestration** | Not enough data | 7.9 (8 reviews) | 
| **Data Mapping** | Not enough data | 7.7 (8 reviews) | 
| **Data Transformation** | Not enough data | 7.7 (8 reviews) | 
| **API Management** | Not enough data | 7.7 (8 reviews) | 

#### Security

| Feature | Axway Managed File Transfer (MFT) | Files.com | 
|---|---|---|
| **Data Encryption** | Not enough data | 9.1 (11 reviews) | 
| **Security Standards** | Not enough data | 8.9 (12 reviews) | 
| **Communication Protocol** | Not enough data | 9.7 (11 reviews) | 

#### Integration Options

| Feature | Axway Managed File Transfer (MFT) | Files.com | 
|---|---|---|
| **Data Virtualization** | Not enough data | 9.2 (8 reviews) | 
| **Managed File Transfers** | Not enough data | 9.7 (11 reviews) | 
| **Big Data Processing** | Not enough data | 7.4 (7 reviews) | 
| **EDI** | Not enough data | 7.1 (7 reviews) | 

#### Deployment 

| Feature | Axway Managed File Transfer (MFT) | Files.com | 
|---|---|---|
| **Hybrid** | Not enough data | 9.5 (10 reviews) | 
| **Cloud to Cloud** | Not enough data | 9.2 (11 reviews) | 

---
## Categories
**Shared Categories (1):** [Managed File Transfer (MFT) Software](https://www.g2.com/categories/managed-file-transfer-mft)


**Unique to Files.com (2):** [File Transfer Protocol (FTP) Software](https://www.g2.com/categories/file-transfer-protocol-ftp), [iPaaS Software](https://www.g2.com/categories/ipaas)


---
## Reviewer Demographics

### By Company Size

| Segment | Axway Managed File Transfer (MFT) | Files.com | 
|---|---|---|
| **Small-Business** | 16.7% | 36.0% | 
| **Mid-Market** | 22.5% | 45.1% | 
| **Enterprise** | 60.8% | 18.9% | 

### By Industry

#### Axway Managed File Transfer (MFT)

- **Banking:** 18.3%
- **Financial Services:** 13.3%
- **Information Technology and Services:** 10.0%
- **Retail:** 10.0%
- **Insurance:** 5.8%
- **Computer Software:** 5.0%
- **Government Administration:** 4.2%
- **Logistics and Supply Chain:** 3.3%
- **Hospital & Health Care:** 3.3%
- **Automotive:** 2.5%
- **Other:** 24.2%

#### Files.com

- **Information Technology and Services:** 10.2%
- **Computer Software:** 9.9%
- **Hospital & Health Care:** 8.8%
- **Financial Services:** 6.9%
- **Retail:** 4.4%
- **Construction:** 2.9%
- **Marketing and Advertising:** 2.9%
- **Logistics and Supply Chain:** 2.6%
- **Manufacturing:** 2.6%
- **Pharmaceuticals:** 2.2%
- **Other:** 46.7%

---
## Alternatives

### Alternatives to Axway Managed File Transfer (MFT)

- [Progress MOVEit](https://www.g2.com/products/progress-moveit/reviews) — 4.4/5 stars (526 reviews)
- [GoAnywhere MFT](https://www.g2.com/products/goanywhere-mft/reviews) — 4.6/5 stars (433 reviews)
- [IBM Sterling B2B Integrator](https://www.g2.com/products/ibm-sterling-b2b-integrator/reviews) — 4.2/5 stars (42 reviews)
- [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) — 4.4/5 stars (552 reviews)
- [Globalscape](https://www.g2.com/products/globalscape/reviews) — 4.6/5 stars (77 reviews)
- [JSCAPE MFT Server](https://www.g2.com/products/jscape-mft-server/reviews) — 4.5/5 stars (98 reviews)
- [AWS Transfer Family](https://www.g2.com/products/aws-transfer-family/reviews) — 4.3/5 stars (210 reviews)
- [ActiveBatch](https://www.g2.com/products/activebatch/reviews) — 4.5/5 stars (228 reviews)
- [Thru](https://www.g2.com/products/thru/reviews) — 4.6/5 stars (97 reviews)
- [ExaVault](https://www.g2.com/products/exavault/reviews) — 4.5/5 stars (194 reviews)

### Alternatives to Files.com

- [Progress MOVEit](https://www.g2.com/products/progress-moveit/reviews) — 4.4/5 stars (526 reviews)
- [GoAnywhere MFT](https://www.g2.com/products/goanywhere-mft/reviews) — 4.6/5 stars (433 reviews)
- [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) — 4.2/5 stars (1534 reviews)
- [FileZilla](https://www.g2.com/products/filezilla/reviews) — 4.5/5 stars (766 reviews)
- [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) — 4.4/5 stars (552 reviews)
- [Zapier](https://www.g2.com/products/zapier/reviews) — 4.5/5 stars (2061 reviews)
- [Appy Pie](https://www.g2.com/products/appy-pie/reviews) — 4.7/5 stars (1389 reviews)
- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7568 reviews)
- [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1052 reviews)
- [Workato](https://www.g2.com/products/workato/reviews) — 4.7/5 stars (755 reviews)

---
## Top Discussions

### Axway Managed File Transfer (MFT)

- Title: [What is MFT Gateway?](https://www.g2.com/discussions/what-is-mft-gateway) — 1 comment, 1 upvote
  > **Top comment:** "It is a cloud based service which provides solution for exchanging business documents with your vendors and business partners using various communication..."

### Files.com

- Title: [What is Brickftp?](https://www.g2.com/discussions/what-is-brickftp) — 2 comments
  > **Top comment:** "BrickFTP is the former name of files.com.   Same company.  New name (as of a few years ago)."
- Title: [How to use file com?](https://www.g2.com/discussions/how-to-use-file-com) — 2 comments
  > **Top comment:** "I had to leave files.com because they raised their rates exponentially (as they all do once they think you have too much data there to switch).   L8r!"
- Title: [How good is files com?](https://www.g2.com/discussions/how-good-is-files-com) — 2 comments
  > **Top comment:** "It's good."
- Title: [What is files com?](https://www.g2.com/discussions/what-is-files-com) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Files.com is the leading file integration and automation platform.  We help enterprises securely store, transfer, or share files between users, teams, and..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/axway-managed-file-transfer-mft-vs-files-com)