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Compare Axero and Helpjuice 
Featured Products
At a Glance
Market Segments
Mid-Market (56.3% of reviews)
Mid-Market (48.4% of reviews)
Entry-Level Pricing
Starting at $10.00 150 Users Per Month
No pricing available
Axero
Star Rating
(98)4.3 out of 5
Market Segments
Mid-Market (56.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $10.00 150 Users Per Month
Browse all 4 pricing plansHelpjuice
Star Rating
(364)4.7 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HelpjuiceAxero vs Helpjuice
When assessing the two solutions, reviewers found Helpjuice easier to use, set up, and administer. Reviewers also preferred doing business with Helpjuice overall.
- Reviewers felt that Helpjuice meets the needs of their business better than Axero.
- When comparing quality of ongoing product support, reviewers felt that Helpjuice is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Helpjuice over Axero.
Pricing
Entry-Level Pricing
Axero
Axero Standard
Starting at $10.00
150 Users Per Month
This package is perfect for companies who are looking for a reliable hub to keep everyone informed and connected.
- All the standard features you need to keep your people informed and connected!
- Workspaces & Groups
- Communication Tools
Helpjuice
No pricing availableFree Trial
Axero
Free Trial is available
Helpjuice
Free Trial is available
Ratings
Meets Requirements
8.4
87
9.0
345
Ease of Use
8.5
87
9.1
360
Ease of Setup
7.9
60
9.2
317
Ease of Admin
8.2
58
9.1
279
Quality of Support
8.8
78
9.5
326
Has the product been a good partner in doing business?
9.1
55
9.4
274
Product Direction (% positive)
7.3
85
9.5
344
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.8
77
Not enough data
8.6
74
Not enough data
8.7
74
Knowledge Management
Not enough data
9.3
71
Not enough data
8.9
69
Not enough data
8.9
69
Compliance
Not enough data
8.7
76
Not enough data
8.7
75
Not enough data
8.5
75
Not enough data
8.3
74
Customer Support
Not enough data
8.8
71
Not enough data
8.6
70
Not enough data
8.5
69
Data Security
Not enough data
8.5
73
Not enough data
8.7
71
Not enough data
9.0
71
Not enough data
Feature Not Available
Administration
Not enough data
8.5
68
Not enough data
9.0
69
Not enough data
9.2
71
Generative AI
Not enough data
8.3
64
Knowledge Pages
7.3
20
8.0
269
8.6
19
8.5
277
8.4
19
8.8
275
7.1
17
8.2
272
6.8
17
7.2
266
8.6
20
8.7
276
Knowledge Dissemination
8.3
20
8.7
269
8.9
20
9.0
274
8.9
19
8.8
268
8.6
18
8.5
263
6.4
18
8.6
263
5.6
17
7.8
255
9.2
19
9.1
266
7.5
17
7.8
253
7.3
17
7.9
252
Agentic AI - Knowledge Base
Not enough data
7.5
41
Not enough data
7.7
41
Not enough data
7.5
40
Information Distribution
8.8
25
Not enough data
6.6
22
Not enough data
8.6
22
Not enough data
7.7
24
Not enough data
8.0
22
Not enough data
Employee Engagement
8.8
25
Not enough data
8.8
23
Not enough data
8.8
24
Not enough data
6.8
20
Not enough data
9.2
25
Not enough data
8.7
21
Not enough data
8.3
19
Not enough data
6.9
18
Not enough data
User Experience & Accessibility - Employee Communications
7.1
19
Not enough data
8.8
20
Not enough data
7.9
17
Not enough data
7.6
19
Not enough data
Content Distribution - Employee Communications
8.0
19
Not enough data
6.7
16
Not enough data
7.9
16
Not enough data
Additional Features - Employee Communications
7.9
20
Not enough data
7.7
22
Not enough data
7.9
17
Not enough data
Agentic AI - Employee Communications
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.4
117
Self-Service Experience
Not enough data
9.6
164
Not enough data
9.0
162
Not enough data
7.4
149
Not enough data
8.5
148
Not enough data
8.8
148
Self-Service Platform
Not enough data
9.4
156
Not enough data
8.1
145
Not enough data
8.0
144
Not enough data
8.0
141
Agentic AI - Customer Self-Service
Not enough data
7.6
40
Not enough data
7.7
40
Not enough data
7.7
40
Not enough data
7.8
40
Not enough data
8.2
39
Not enough data
7.7
40
Not enough data
8.1
40
Agentic AI - Employee Intranet
7.2
6
Not enough data
7.0
5
Not enough data
Community Building
7.8
12
Not enough data
8.2
11
Not enough data
7.6
9
Not enough data
6.5
9
Not enough data
8.1
9
Not enough data
8.0
9
Not enough data
Community Improvement
8.3
9
Not enough data
8.3
9
Not enough data
6.1
9
Not enough data
6.5
9
Not enough data
Customer Analytics
8.2
12
Not enough data
8.9
12
Not enough data
8.3
13
Not enough data
6.8
12
Not enough data
Community Management
9.0
12
Not enough data
8.8
12
Not enough data
8.3
9
Not enough data
Community Analytics
7.9
8
Not enough data
6.3
8
Not enough data
7.7
8
Not enough data
7.3
8
Not enough data
Agentic AI - Online Community Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Axero and Helpjuice are categorized as Knowledge Base
Unique Categories
Helpjuice is categorized as Contact Center Knowledge Base and Customer Self-Service
Reviews
Reviewers' Company Size
Axero
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Helpjuice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
10.4%
Financial Services
10.4%
Non-Profit Organization Management
7.3%
Education Management
6.3%
Marketing and Advertising
5.2%
Other
60.4%
Computer Software
24.7%
Information Technology and Services
11.5%
Telecommunications
4.4%
Hospital & Health Care
2.7%
Financial Services
2.7%
Other
53.8%
Alternatives
Discussions
Can Communifire do _______?
1 Comment
Official Response from Axero
We hear this question all the time. Communifire is not just an app, it's a platform. So it's easily customized, altered, built-upon, and integrated into how...Read more
Do you offer academic and non-profit deals?
1 Comment
Official Response from Axero
Yes, absolutely. If your organization is doing something remarkable to better the world we live in, we want to help you as best we can. As a standard, we...Read more
Do you offer consulting or other services?
1 Comment
Official Response from Axero
Yes, we do. If you need extra help--from ongoing support to specialized consulting and customizations--we're here for you. Each of our customers is unique,...Read more
Helpjuice has no discussions with answers
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