Compare Axcient x360Recover and MSP360 Backup 
Featured Products
At a Glance
Market Segments
Small-Business (78.1% of reviews)
Small-Business (81.2% of reviews)
Entry-Level Pricing
No pricing available
Free
Axcient x360Recover
Star Rating
(131)4.6 out of 5
Market Segments
Small-Business (78.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Axcient x360RecoverMSP360 Backup
Star Rating
(541)4.5 out of 5
Market Segments
Small-Business (81.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that MSP360 Backup excels in its user-friendly interface, with many users appreciating the straightforward setup and clean dashboard. This makes it easy to manage backups for multiple systems, which is a significant advantage for small businesses.
- Users say that Axcient x360Recover is highly reliable and easy to configure, with one reviewer noting it as their go-to BDR solution for over a decade. This long-term trust indicates a strong performance in meeting user needs, especially for managed service providers.
- According to verified reviews, MSP360 Backup offers flexibility in storage options and control over backup scheduling, which users find beneficial for tailoring their backup strategies. This adaptability is particularly appealing for businesses with diverse data management needs.
- Reviewers mention that Axcient x360Recover provides timely and efficient support, which is crucial for users who may encounter issues. The quick response times and knowledgeable assistance help maintain user confidence in the product.
- G2 reviewers highlight that while both products have similar ease of use ratings, MSP360 Backup stands out with a slightly better score in ease of setup. Users appreciate the intuitive onboarding process, which can significantly reduce the time to get started.
- Users report that MSP360 Backup's pricing is straightforward compared to competitors, making it an attractive option for small businesses looking for cost-effective backup solutions. In contrast, Axcient x360Recover, while effective, does not have a free entry-level option, which may deter some budget-conscious users.
Pricing
Entry-Level Pricing
Axcient x360Recover
No pricing availableMSP360 Backup
MSP360 Free Backup
Free
- Windows, macOS, Linux backup
- File-level backup
Free Trial
Axcient x360Recover
Free Trial is available
MSP360 Backup
Free Trial is available
Ratings
Meets Requirements
9.1
113
9.2
459
Ease of Use
8.7
115
8.7
460
Ease of Setup
8.4
106
8.9
345
Ease of Admin
8.6
104
8.9
328
Quality of Support
8.7
110
8.6
346
Has the product been a good partner in doing business?
9.0
106
8.9
290
Product Direction (% positive)
8.9
107
8.8
439
Features by Category
Compatibility
9.4
85
9.5
144
9.2
81
9.2
107
8.9
81
8.8
99
8.7
70
8.8
87
Management
9.1
77
9.0
123
9.4
83
9.0
127
9.1
81
9.1
138
9.2
83
9.5
134
8.7
79
8.9
123
Compliance
9.0
81
9.2
128
9.0
78
9.2
128
9.1
70
8.7
101
Agentic AI - Server Backup
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
5
Not enough data
9.7
6
Not enough data
9.7
5
Functionality
Not enough data
8.7
82
Not enough data
9.4
102
Not enough data
9.4
105
Not enough data
9.1
91
Not enough data
7.3
32
Compatibility
Not enough data
9.4
94
Not enough data
9.3
97
Not enough data
9.0
98
Management
Not enough data
Feature Not Available
Not enough data
9.0
95
Not enough data
9.2
97
Agentic AI - Online Backup
Not enough data
8.9
6
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
8.1
6
Functionality
8.8
56
Not enough data
8.8
58
Not enough data
8.9
52
Not enough data
8.0
46
Not enough data
8.7
54
Not enough data
Management
8.4
54
Not enough data
8.6
57
Not enough data
8.3
50
Not enough data
8.2
51
Not enough data
8.6
47
Not enough data
Agentic AI - Disaster Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Solution Provision
9.0
40
Not enough data
8.6
32
Not enough data
9.2
38
Not enough data
9.7
43
Not enough data
9.4
44
Not enough data
Management
9.1
41
Not enough data
8.6
38
Not enough data
8.7
39
Not enough data
8.9
34
Not enough data
Agentic AI - Disaster Recovery as a Service (DRaaS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.6
19
Not enough data
7.6
17
Not enough data
7.7
18
Not enough data
9.1
19
Performance
Not enough data
9.2
18
Not enough data
9.6
19
Not enough data
8.9
17
Not enough data
9.2
17
Agentic AI - PC Backup
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
6.0
5
Not enough data
6.0
5
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Axcient x360Recover and MSP360 Backup are categorized as Server Backup
Unique Categories
Axcient x360Recover is categorized as Disaster Recovery as a Service (DRaaS) and Disaster Recovery
MSP360 Backup is categorized as PC Backup and Online Backup
Reviews
Reviewers' Company Size
Axcient x360Recover
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MSP360 Backup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
50.0%
Computer & Network Security
21.9%
Computer Networking
3.1%
Accounting
2.3%
Consulting
2.3%
Other
20.3%
Information Technology and Services
27.2%
Computer & Network Security
9.3%
Computer Software
8.7%
Computer Networking
2.9%
Accounting
2.1%
Other
49.8%
Alternatives
Discussions
What is Axcient x360Recover used for?
2 Comments
SU
Onsite backup to a local appliance which is capable of hosting a bootable VM while also replicating the images to an offsite solution to a remote vault or...Read more
none
1 Comment
JM
Had a bad experience regarding investing my funds, wasn’t easy for me as I was scam severally. I lost almost all of my money until I came across a recovery...Read more
Axcient x360Recover has no more discussions with answers
Has anyone use MSP360 to backup from cloud to cloud or with B2 Backblaze ?
2 Comments
MJ
I've used it with B2 quite a lot and it has worked well. I've also used it for cloud to cloud and that has been problematic. I consistently get warnings...Read more
Is there a version of CloudBerry Backup for Managed Service Providers and businesses looking for more centralized management?
2 Comments
Official Response from MSP360 Backup
Yes, CloudBerry Managed Backup was developed specifically for MSPs and businesses looking to manage larger environments in a centralized manner. It is a SaaS...Read more
What do I need to start using CloudBerry Backup?
2 Comments
Official Response from MSP360 Backup
You need a CloudBerry Backup license and an account with one of the supported cloud storage providers. Most let you sign up in just a couple of minutes.
For...Read more
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