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Compare AWS X-Ray and Jira 
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At a Glance
Market Segments
Small-Business (53.8% of reviews)
Mid-Market (43.7% of reviews)
Entry-Level Pricing
No pricing available
Free 10 Users Per Month
AWS X-Ray
Star Rating
(16)4.1 out of 5
Market Segments
Small-Business (53.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about AWS X-RayJira
Star Rating
(7,203)4.3 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Jira excels in its Kanban Board feature, allowing teams to visualize their workflow effectively, while AWS X-Ray lacks a similar visual project management tool, which can hinder task tracking for some users.
- Reviewers mention that Jira's Custom Workflows provide flexibility in adapting to various project needs, whereas AWS X-Ray's workflow capabilities are more rigid, making it less suitable for teams requiring tailored processes.
- G2 users highlight that Jira's Bug Reporting functionality is robust, enabling detailed tracking and management of issues, while AWS X-Ray focuses more on tracing and debugging applications, which may not meet the needs of teams looking for comprehensive bug management.
- Users on G2 appreciate Jira's Reporting features, which offer in-depth insights into team performance and project progress, contrasting with AWS X-Ray's analytics that are primarily geared towards application performance monitoring rather than team productivity.
- Reviewers say that Jira's Time Tracking capabilities are well-integrated into its project management tools, allowing for seamless tracking of hours spent on tasks, while AWS X-Ray does not provide time tracking features, which can be a drawback for teams needing to monitor time allocation.
- Users report that Jira's Community Forum is active and helpful, providing a wealth of shared knowledge and support, whereas AWS X-Ray's community engagement is less pronounced, which may limit user support and resource sharing.
Pricing
Entry-Level Pricing
AWS X-Ray
No pricing availableJira
Free
Free
10 Users Per Month
Free forever for 10 users
- Unlimited goals, projects, tasks, and forms
- Backlog, list, board, timeline, calendar, and summary views
- Reports and dashboards
Free Trial
AWS X-Ray
No trial information availableJira
Free Trial is available
Ratings
Meets Requirements
8.3
11
8.9
5,898
Ease of Use
9.0
10
8.1
5,968
Ease of Setup
Not enough data
7.9
2,189
Ease of Admin
Not enough data
7.6
1,466
Quality of Support
9.2
8
8.3
4,596
Has the product been a good partner in doing business?
Not enough data
8.5
1,328
Product Direction (% positive)
8.8
10
8.4
5,726
Features by Category
Tasks
Not enough data
9.2
609
Not enough data
8.9
605
Not enough data
9.1
606
Not enough data
8.7
594
Not enough data
8.4
574
Not enough data
8.2
573
Not enough data
8.5
590
Not enough data
8.4
526
Projects
Not enough data
8.9
582
Not enough data
8.7
562
Not enough data
8.2
541
Not enough data
8.4
549
Not enough data
8.6
558
Not enough data
7.7
490
Not enough data
9.1
524
Not enough data
8.3
546
Not enough data
8.0
484
Not enough data
8.1
491
Not enough data
8.6
533
Resource Management
Not enough data
8.3
525
Not enough data
8.3
530
Not enough data
8.5
525
Project Monitoring
Not enough data
8.4
515
Not enough data
8.4
524
Not enough data
8.7
544
Generative AI
Not enough data
7.4
454
Not enough data
7.5
453
Agentic AI - Project Management
Not enough data
7.4
321
Not enough data
7.7
323
Not enough data
7.8
328
Not enough data
7.6
318
Not enough data
7.6
323
Not enough data
7.5
322
Not enough data
7.9
328
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
Not enough data
8.8
1814
Not enough data
8.8
1771
Not enough data
8.8
1845
Bug Monitoring
Not enough data
8.6
1758
Not enough data
8.9
1859
Not enough data
8.8
1737
Agentic AI - Bug Tracking
Not enough data
7.6
272
Not enough data
7.7
275
Not enough data
7.7
272
Responses
Not enough data
9.4
38
Not enough data
9.3
38
Not enough data
9.4
38
Automation - AI Agents
Not enough data
8.9
37
Not enough data
9.0
36
Not enough data
9.0
37
Not enough data
9.3
37
Not enough data
9.3
37
Platform
Not enough data
9.3
38
Not enough data
9.4
39
Not enough data
9.3
38
Autonomy - AI Agents
Not enough data
8.9
37
Not enough data
9.1
37
Not enough data
9.2
37
Not enough data
9.1
37
Generative AI
Not enough data
9.2
39
Not enough data
9.1
37
Communication
Not enough data
8.4
2697
Not enough data
8.2
2557
Not enough data
8.2
2468
Planning
Not enough data
8.7
3172
Not enough data
8.8
3251
Not enough data
8.8
2989
Not enough data
8.7
3090
Not enough data
8.3
2688
Workflow Management
Not enough data
8.6
3039
Not enough data
8.8
3294
Not enough data
7.9
2298
Not enough data
8.4
2533
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
AWS X-Ray and Jira are categorized as Bug Tracking
Unique Categories
AWS X-Ray is categorized as Test Management
Jira is categorized as Product Management, Project Management, and AI Agents For Business Operations
Reviews
Reviewers' Company Size
AWS X-Ray
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Jira
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
15.4%
Computer Software
15.4%
Real Estate
7.7%
Photography
7.7%
Online Media
7.7%
Other
46.2%
Information Technology and Services
24.1%
Computer Software
23.7%
Financial Services
4.5%
Internet
4.3%
Marketing and Advertising
4.1%
Other
39.3%
Alternatives
Discussions
AWS X-Ray has no discussions with answers
Is Jira a good tool?
12 Comments
MP
Yes, It's very useful, Just start on it and give some time on that.Read more
What are the features of JIRA?
11 Comments
CS
Allows you to setup your project as your team/company flows thru the agile process. You can see what is next in the sprint, where others are, enter your...Read more
How is Jira transforming project management practices in agile software development teams?
8 Comments
VC
help teams plan sprints, manage backlogsRead more
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