Compare AWS X-Ray and Dynatrace 
At a Glance
Market Segments
Small-Business (53.8% of reviews)
Enterprise (69.3% of reviews)
Entry-Level Pricing
No pricing available
Starts at $69 per month billed annually, per 8 GB Host
AWS X-Ray
Star Rating
(16)4.1 out of 5
Market Segments
Small-Business (53.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about AWS X-RayDynatrace
Star Rating
(1,363)4.5 out of 5
Market Segments
Enterprise (69.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starts at $69 per month billed annually, per 8 GB Host
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Dynatrace excels in providing comprehensive insights into application performance, with users highlighting its ability to automatically map out services and dependencies, making it easier to identify issues quickly. This feature is particularly beneficial for teams managing complex environments.
- Users say that AWS X-Ray stands out for its intuitive interface and ease of use, with many finding it straightforward to navigate and integrate with various AWS services. This simplicity can enhance the end-user experience and streamline problem identification.
- Reviewers mention that Dynatrace's dashboards are highly praised for pulling together critical metrics like disk storage and CPU usage, which helps users monitor multiple hosts effectively. This level of detail is a significant advantage for enterprises needing real-time monitoring.
- According to verified reviews, AWS X-Ray is noted for its in-depth metrics and analytics capabilities, which users find valuable for understanding application performance. However, it has fewer recent reviews compared to Dynatrace, which may indicate less current user engagement.
- G2 reviewers highlight that while Dynatrace has a higher overall satisfaction score, AWS X-Ray receives commendations for its quality of support, with users appreciating the responsive assistance they receive when issues arise.
- Users report that Dynatrace's implementation process is generally smooth, but some find it challenging to configure for specific workflows. In contrast, AWS X-Ray's setup is perceived as simpler, which may appeal to smaller businesses or teams with less technical expertise.
Pricing
Entry-Level Pricing
AWS X-Ray
No pricing availableDynatrace
Full-stack monitoring
Starts at $69
per month billed annually, per 8 GB Host
Advanced observability for apps and infrastructure across hybrid and multi-clouds at scale
- Application performance
- Infrastructure monitoring
- AIOps
Free Trial
AWS X-Ray
No trial information availableDynatrace
Free Trial is available
Ratings
Meets Requirements
8.3
11
8.8
1,068
Ease of Use
9.0
10
8.3
1,078
Ease of Setup
Not enough data
8.4
670
Ease of Admin
Not enough data
8.2
625
Quality of Support
9.2
8
8.7
1,011
Has the product been a good partner in doing business?
Not enough data
8.7
622
Product Direction (% positive)
8.8
10
9.2
1,042
Features by Category
User Behavior
Not enough data
8.9
116
|
Verified
Not enough data
8.0
87
|
Verified
Not enough data
8.3
105
|
Verified
A/B Testing
Not enough data
8.4
101
|
Verified
Not enough data
8.0
76
Not enough data
8.7
110
|
Verified
Not enough data
8.1
75
Visitor Information
Not enough data
8.6
117
|
Verified
Not enough data
8.4
112
|
Verified
Agentic AI - Session Replay
Not enough data
Not enough data
Functionality
Not enough data
8.8
61
Not enough data
9.0
62
Not enough data
8.5
60
Not enough data
8.0
58
Not enough data
8.7
54
Not enough data
8.4
58
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
9.2
158
Not enough data
8.5
137
Not enough data
8.5
134
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
8.4
127
Not enough data
8.6
154
Not enough data
7.7
102
Performance
Not enough data
9.1
152
Not enough data
9.4
158
Not enough data
8.5
148
Not enough data
9.0
149
Functionality
Not enough data
8.9
76
Not enough data
8.9
74
Not enough data
8.6
71
Not enough data
9.0
74
Not enough data
8.3
71
Not enough data
8.7
73
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.0
47
Not enough data
8.9
46
Not enough data
8.5
42
Not enough data
8.2
43
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
8.7
46
Not enough data
8.8
46
Not enough data
Feature Not Available
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
9.0
203
Not enough data
8.2
189
Not enough data
8.9
185
Not enough data
9.0
197
Not enough data
Not enough data
Administration
Not enough data
8.5
172
Not enough data
8.5
154
Not enough data
8.4
158
Not enough data
Not enough data
Analysis
Not enough data
8.2
182
Not enough data
8.5
201
Not enough data
Feature Not Available
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
Not enough data
8.5
39
Not enough data
7.9
36
Not enough data
8.1
36
Bug Monitoring
Not enough data
8.4
37
Not enough data
8.2
37
Not enough data
7.9
37
Agentic AI - Bug Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.5
39
Not enough data
8.3
39
Not enough data
8.8
43
Issue Resolution
Not enough data
8.8
43
Not enough data
8.6
43
Not enough data
8.4
42
Management
Not enough data
8.6
44
Not enough data
8.6
44
Not enough data
8.2
42
Generative AI
Not enough data
7.7
5
Not enough data
8.3
5
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
9.0
69
Not enough data
8.9
69
Not enough data
8.5
69
Monitoring and Management
Not enough data
8.8
62
Not enough data
8.8
68
Not enough data
9.3
69
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.8
59
Not enough data
8.8
58
Not enough data
9.1
57
Not enough data
8.2
53
Management
Not enough data
8.3
56
Not enough data
8.4
59
Not enough data
8.7
56
Not enough data
9.0
57
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
8.5
9
Not enough data
9.3
10
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
Not enough data
8.7
60
|
Verified
Not enough data
8.0
57
|
Verified
Not enough data
8.1
56
|
Verified
Not enough data
8.0
57
|
Verified
Analysis
Not enough data
8.3
58
|
Verified
Not enough data
8.3
57
|
Verified
Not enough data
8.6
59
|
Verified
Not enough data
8.2
58
|
Verified
Not enough data
8.5
62
|
Verified
Not enough data
7.9
54
|
Verified
Visualization
Not enough data
9.0
62
|
Verified
Not enough data
8.5
59
|
Verified
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
8.7
109
Not enough data
8.7
111
Not enough data
8.9
120
Not enough data
7.6
103
Not enough data
8.5
111
Response
Not enough data
8.7
114
Not enough data
8.6
111
Not enough data
8.1
112
Agentic AI - Application Performance Monitoring (APM)
Not enough data
6.8
10
Not enough data
7.0
10
Not enough data
6.7
9
Not enough data
6.7
9
Not enough data
7.2
10
Performance
Not enough data
8.7
112
Not enough data
8.2
110
Functionality
Not enough data
8.5
106
Not enough data
8.3
109
Not enough data
7.8
104
Not enough data
8.5
113
Alerts management
Not enough data
8.2
42
Not enough data
7.8
42
Not enough data
8.7
42
Monitoring
Not enough data
8.7
43
Not enough data
9.1
43
Not enough data
8.8
43
Not enough data
9.1
43
Automation
Not enough data
8.2
42
Not enough data
8.2
42
Analysis
Not enough data
8.3
44
Not enough data
8.2
42
Not enough data
8.4
43
Not enough data
8.3
42
Issue Resolution
Not enough data
8.1
43
Not enough data
8.0
43
Not enough data
8.6
42
Generative AI
Not enough data
6.1
11
Agentic AI - IT Alerting
Not enough data
6.0
5
Not enough data
5.7
5
Not enough data
6.1
6
Not enough data
5.0
5
Not enough data
5.0
5
Not enough data
4.7
5
Not enough data
4.3
5
Generative AI
Not enough data
Not enough data
Runtime Application Self-Protection (RASP) ToolsHide 4 FeaturesShow 4 Features
Not enough data
Not enough data
Threat Detection & Response - Runtime Application Self-Protection (RASP)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
9.0
5
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
7.5
46
Not enough data
8.1
48
Not enough data
6.8
40
Not enough data
7.7
40
Records
Not enough data
8.5
46
Not enough data
8.4
46
Not enough data
8.8
46
Management
Not enough data
8.9
48
Not enough data
8.2
44
Not enough data
8.4
41
Generative AI
Not enough data
6.7
6
Not enough data
6.7
5
Categories
Categories
Shared Categories
AWS X-Ray and Dynatrace are categorized as Bug Tracking
Unique Categories
AWS X-Ray is categorized as Test Management
Dynatrace is categorized as Observability Software, Enterprise Monitoring, Log Monitoring, AIOps Platforms, Database Monitoring, Digital Experience Monitoring (DEM), Website Monitoring, Cloud Infrastructure Monitoring, Runtime Application Self-Protection (RASP) Tools, ServiceNow Store Apps, Session Replay, IT Alerting, Container Monitoring, Log Analysis, Incident Response, Application Performance Monitoring (APM), and Network Monitoring
Reviews
Reviewers' Company Size
AWS X-Ray
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Dynatrace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
15.4%
Computer Software
15.4%
Real Estate
7.7%
Photography
7.7%
Online Media
7.7%
Other
46.2%
Information Technology and Services
16.4%
Financial Services
10.3%
Computer Software
9.2%
Insurance
8.9%
Banking
8.4%
Other
46.8%
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