Link copied to clipboard # AWS X-Ray vs Dynatrace Comparison - What are their main differences? Share [ Export ](/compare/aws-x-ray/dynatrace/export.csv) AWS X-RayDynatrace[+ Add Product](#) Pricing **AWS X-Ray** **Contact Vendor for Pricing** · Basic **Dynatrace** Free Trial **Starts at $69** per month billed annually, per 8 GB Host · Full-stack monitoring **Starts at $21** per month billed annually, per 8 GB Host · Infrastructure monitoring **Starts at $11** per month billed annually, 10k Digital Experience Monitoring Units · Digital experience monitoring **Pricing Insights** from reviews Perceived Cost **AWS X-Ray** $$$$$ **Dynatrace** $$$$$ Average Discount **AWS X-Ray** Not enough reviews yet **Dynatrace** 18% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **AWS X-Ray** 6 months Based on 100 responses **Dynatrace** 6 months Based on 100 responses Return on Investment **AWS X-Ray** 6 months Based on 100 responses **Dynatrace** 6 months Based on 100 responses **Pros & Cons** from reviews **AWS X-Ray** Not enough data **Dynatrace** Ease of Use (84) Debugging (53) Learning Curve (43) Missing Features (39) Integrations **AWS X-Ray** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-cloudwatch.jpg "Product Avatar Image") Amazon CloudWatch ](https://www.g2.com/products/amazon-cloudwatch/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_504423766e296a0eeef13491cb738385/amazon-eventbridge.png "Product Avatar Image") Amazon EventBridge ](https://www.g2.com/products/amazon-eventbridge/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/amazon-s3-glacier.jpg "Product Avatar Image") Amazon S3 Glacier ](https://www.g2.com/products/amazon-s3-glacier/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/aws-lambda.jpg "Product Avatar Image") AWS Lambda ](https://www.g2.com/products/aws-lambda/reviews)[ View all ](https://www.g2.com/products/aws-x-ray/integrations) **Dynatrace** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fea0e53bdd19c3d1d0f575e4295995b1/cribl-stream.png "Product Avatar Image") Cribl Stream ](https://www.g2.com/products/cribl-stream/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8ec3c17e3fb1df25b6a8bd7cc69cf2d1/github.png "Product Avatar Image") GitHub ](https://www.g2.com/products/github/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_99cb722fb43074ad0429bafaa469868a/ibm-terraform-formerly-hashicorp-terraform.png "Product Avatar Image") IBM Terraform (formerly HashiCorp Terraform) ](https://www.g2.com/products/ibm-terraform-formerly-hashicorp-terraform/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_793034d14bb0f3fa12d97cf3cc0032c4/jira.jpg "Product Avatar Image") Jira ](https://www.g2.com/products/jira/reviews)[ View all ](https://www.g2.com/products/dynatrace/integrations) Screenshots **AWS X-Ray** No screenshot available **Dynatrace** ![Dynatrace screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/95741/apmusecases-autodetectrunning-1600-c4e793ba71-_002_.png) **Ratings** from reviews Meets Requirements **AWS X-Ray** **8.3** /10 Based on 12 responses **Dynatrace** **8.8** /10 Based on 1,079 responses Ease of Use **AWS X-Ray** **8.9** /10 Based on 11 responses **Dynatrace** **8.3** /10 Based on 1,089 responses Ease of Setup **AWS X-Ray** Not enough data **Dynatrace** **8.4** /10 Based on 682 responses Ease of Admin **AWS X-Ray** Not enough data **Dynatrace** **8.2** /10 Based on 634 responses Quality of Support **AWS X-Ray** **9.3** /10 Based on 9 responses **Dynatrace** **8.7** /10 Based on 1,022 responses Has the product been a good partner in doing business? **AWS X-Ray** Not enough data **Dynatrace** **8.7** /10 Based on 631 responses Product Direction (% positive) **AWS X-Ray** **8.9** /10 Based on 11 responses **Dynatrace** **9.3** /10 Based on 1,050 responses **Features** ratings from reviews Session Replay Not enough data **8.4** /10 Based on 162 responses Website Monitoring Not enough data **8.6** /10 Based on 70 responses Digital Experience Monitoring (DEM) Not enough data **8.7** /10 Based on 185 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free Database Monitoring Not enough data **8.7** /10 Based on 82 responses Network Monitoring Not enough data **8.7** /10 Based on 52 responses Cloud Infrastructure Monitoring Not enough data **8.4** /10 Based on 230 responses Bug Tracking Not enough data **7.3** /10 Based on 57 responses AIOps Platforms Not enough data **8.5** /10 Based on 51 responses Log Monitoring Not enough data **7.8** /10 Based on 76 responses Enterprise Monitoring Not enough data **8.1** /10 Based on 69 responses ServiceNow Store Apps Not enough data **8.9** /10 Based on 13 responses Log Analysis Not enough data **8.4** /10 Based on 70 responses Application Performance Monitoring (APM) Not enough data **8.3** /10 Based on 149 responses Container Monitoring Not enough data **8.4** /10 Based on 44 responses IT Alerting Not enough data **5.4** /10 Based on 12 responses Observability Software Not enough data **8.1** /10 Based on 8 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 50.0% Mid-Market(51-1000 emp.) 7.1% Enterprise(\> 1000 emp.) 42.9% Small-Business(50 or fewer emp.) 50.0% Mid-Market(51-1000 emp.) 7.1% Enterprise(\> 1000 emp.) 42.9% Small-Business(50 or fewer emp.) 6.9% Mid-Market(51-1000 emp.) 23.8% Enterprise(\> 1000 emp.) 69.3% Small-Business(50 or fewer emp.) 6.9% Mid-Market(51-1000 emp.) 23.8% Enterprise(\> 1000 emp.) 69.3% **Reviewers' Industry** [![AWS X-Ray](https://images.g2crowd.com/uploads/product/hd_favicon/1528476479/aws-x-ray.svg "AWS X-Ray")](https://www.g2.com/products/aws-x-ray/reviews) AWS X-Ray Hospital & Health Care 14.3% Computer Software 14.3% Consulting 7.1% Real Estate 7.1% Photography 7.1% Other 50.0% [![Dynatrace](https://images.g2crowd.com/uploads/product/hd_favicon/1512659484/dynatrace.svg "Dynatrace")](https://www.g2.com/products/dynatrace/reviews) Dynatrace Information Technology and Services 16.4% Financial Services 10.4% Computer Software 9.2% Insurance 8.9% Banking 8.4% Other 46.7% Alternatives **AWS X-Ray Alternatives** ![OpenText Application Quality Management](https://images.g2crowd.com/uploads/product/hd_favicon/2b4f4de47adee5040ae421fc276784e9/opentext-application-quality-management.svg "OpenText Application Quality Management") [ OpenText Application... ](/products/opentext-application-quality-management/reviews) ![TestRail](https://images.g2crowd.com/uploads/product/hd_favicon/64ea25a7281bf2a8ae6a17f3c423d025/testrail.svg "TestRail") [ TestRail ](/products/testrail/reviews) ![Sentry](https://images.g2crowd.com/uploads/product/hd_favicon/fab92494b579811459a254bd29557d0e/sentry.svg "Sentry") [ Sentry ](/products/sentry/reviews) ![Tricentis qTest](https://images.g2crowd.com/uploads/product/hd_favicon/296acbdd07704e56340a6b54e517663d/tricentis-qtest.svg "Tricentis qTest") [ Tricentis qTest ](/products/tricentis-qtest/reviews) **Dynatrace Alternatives** ![Datadog](https://images.g2crowd.com/uploads/product/hd_favicon/1498834114/datadog.svg "Datadog") [ Datadog ](/products/datadog/reviews) ![IBM Instana](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_24bb2b0b5af8e7d875ea09d767bcb097/ibm-instana.jpg "IBM Instana") [ IBM Instana ](/products/ibm-instana/reviews) ![Checkmk](https://images.g2crowd.com/uploads/product/hd_favicon/541d0e65c6998d9d32df26ea47566f16/checkmk.svg "Checkmk") [ Checkmk ](/products/checkmk/reviews) ![LogicMonitor](https://images.g2crowd.com/uploads/product/hd_favicon/858e8aec2bd0531fc134f88e4d5f87a9/logicmonitor.svg "LogicMonitor") [ LogicMonitor ](/products/logicmonitor/reviews) ## AWS X-Ray vs Dynatrace FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Dynatrace vs AWS X-Ray? Dynatrace stands out for its higher G2 rating, broader reviewer base, and AI-driven root-cause analysis, while AWS X-Ray is favored for its integration with AWS services and higher support score. | [Dynatrace](https://www.g2.com/products/dynatrace/reviews) | [AWS X-Ray](https://www.g2.com/products/aws-x-ray/reviews) | | --- | --- | | 4.5/5 (1,366 reviews) | 4.1/5 (17 reviews) | | — | — | | 8.4 | — | | 8.7 | 9.3 | | AI-powered root-cause analysis and full-stack visibility | End-to-end service map for AWS environments | ### How do the pricing models of Dynatrace and AWS X-Ray compare? Dynatrace receives more critical feedback on pricing complexity and cost, while AWS X-Ray is not flagged for pricing issues in recent reviews, indicating reviewers consider AWS X-Ray the stronger value. - **Dynatrace:** In recent reviews, many cite the pricing model as complex and expensive, especially for large-scale or growing environments, with unpredictable costs due to consumption-based pricing. - **AWS X-Ray:** Recent reviews do not highlight pricing as a concern, and reviewers focus on its integration and utility within AWS environments. - **Switching reasons:** Reviewers mention switching from Dynatrace due to high costs and pricing unpredictability as environments scale. ### What are the best alternatives to Dynatrace and AWS X-Ray? According to G2, the top three alternatives to Dynatrace and AWS X-Ray are OpenText Application Quality Management, Datadog, and IBM Instana. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Dynatrace](https://www.g2.com/products/dynatrace/reviews) | 4.5/5 (1,366 reviews) | — | Pricing model is often cited as complex and expensive | AI-powered root-cause analysis and full-stack visibility | | [AWS X-Ray](https://www.g2.com/products/aws-x-ray/reviews) | 4.1/5 (17 reviews) | — | — | End-to-end service map for AWS environments | | [OpenText Application Quality Management](https://www.g2.com/products/opentext-application-quality-management/reviews) | 4.0/5 (133 reviews) | Enterprise | — | Comprehensive application quality management | | [Datadog](https://www.g2.com/products/datadog/reviews) | 4.4/5 (726 reviews) | Mid-Market | — | Unified monitoring and analytics platform | | [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) | 4.4/5 (481 reviews) | Mid-Market | — | Automated application performance monitoring | ### Which Application Performance Monitoring (APM) features should I prioritize when comparing Dynatrace and AWS X-Ray? Buyers comparing Dynatrace and AWS X-Ray should prioritize root-cause analysis, end-to-end visibility, ease of setup, dashboard customization, and integration breadth. - **Root-cause analysis:** Dynatrace is frequently cited for its AI-powered root-cause analysis (53 all-time mentions for debugging), while AWS X-Ray is valued for visualizing request paths and pinpointing bottlenecks. - **End-to-end visibility:** Dynatrace receives 36 all-time mentions for visibility and 44 for monitoring; AWS X-Ray is praised for its service map and distributed tracing in AWS environments. - **Ease of setup:** Dynatrace scores 8.4 on Ease of Setup, with 41 all-time mentions for easy setup; AWS X-Ray receives positive qualitative feedback for setup but lacks a published score. - **Dashboard customization:** Dynatrace dashboards are widely discussed (35 all-time mentions for user interface), with both strengths and requests for more customization; AWS X-Ray reviewers mention intuitive UI but less frequently. - **Integration breadth:** Dynatrace is cited for integrations with Slack (6 all-time mentions), PagerDuty (3), and Microsoft Teams (1); AWS X-Ray is noted for AWS ecosystem integration. ### What are the pros and cons of Dynatrace vs AWS X-Ray? Dynatrace's headline strength is AI-powered root-cause analysis and full-stack visibility, while AWS X-Ray excels at visualizing distributed request paths in AWS environments. - **Dynatrace strengths:** 84 all-time mentions for ease of use, 53 for debugging, 47 for insights, 44 for features, 44 for monitoring, 41 for easy setup, 39 for real-time monitoring, 36 for visibility, and 35 for user interface. - **Dynatrace trade-offs:** 43 all-time mentions for learning curve, 39 for missing features, 29 for complexity, and frequent feedback on high and unpredictable pricing. - **AWS X-Ray strengths:** Reviewers highlight clear visualization of request paths, end-to-end service mapping, and strong integration with AWS services. - **AWS X-Ray trade-offs:** Reviewers note the need for manual instrumentation, configuration effort for large workloads, and limited applicability outside AWS-centric environments. ### Is Dynatrace or AWS X-Ray better for small businesses? AWS X-Ray is the better fit for small businesses, as Dynatrace is frequently cited as expensive and complex for smaller teams. - **Dynatrace:** Reviewers consistently mention that the pricing and feature set are better suited for large enterprises, with several noting that small businesses may find the cost prohibitive and the platform overly complex. - **AWS X-Ray:** Reviewers describe AWS X-Ray as straightforward to use and well-integrated for AWS-centric small business environments, with no recent complaints about pricing or complexity for smaller teams. ### Which Application Performance Monitoring (APM) platform has better integrations? Dynatrace is favored for integrations, with reviewers citing a broader range of third-party tool connections. - **Dynatrace:** Slack integration is mentioned in 6 reviews, PagerDuty in 3, and Microsoft Teams in 1, with reviewers highlighting the ease of connecting to various third-party platforms. - **AWS X-Ray:** Reviewers focus on its integration within the AWS ecosystem, particularly with EC2, Lambda, and other AWS services, but do not cite third-party integrations beyond AWS. ### How do Dynatrace and AWS X-Ray compare on customer support? AWS X-Ray scores higher on Quality of Support (9.3 vs 8.7), but both products receive positive support feedback from reviewers. - **Dynatrace:** Reviewers mention responsive and helpful customer support, with 32 all-time mentions for customer support and several recent reviews praising support for critical issues. - **AWS X-Ray:** Reviewers consistently rate support highly, with a 9.3 score and multiple reviews describing support as excellent and responsive. ### Which is easier to implement, Dynatrace or AWS X-Ray? Dynatrace and AWS X-Ray are at parity on Ease of Setup, with Dynatrace scoring 8.4 and AWS X-Ray receiving positive qualitative feedback but no published score. - **Dynatrace:** Reviewers frequently cite straightforward agent deployment and easy onboarding, with 41 all-time mentions for easy setup and multiple recent reviews describing setup as simple and quick. - **AWS X-Ray:** Reviewers describe setup as easy and intuitive, especially for AWS-centric environments, but note that manual instrumentation is required for full tracing. ### Which product has better Dashboards? Dynatrace is more frequently cited for its dashboards, with 35 all-time mentions for user interface and dashboards, while AWS X-Ray receives positive but less frequent feedback on dashboard usability. - **Dynatrace:** 35 all-time mentions for user interface, frequent reviewer praise for dashboard depth and customization, and some requests for more intuitive customization options. - **AWS X-Ray:** Reviewers describe the dashboard as clear and easy to navigate, with positive feedback on visualizing request paths and service maps, but fewer mentions overall compared to Dynatrace.