Introducing G2.ai, the future of software buying.Try now
Compare AWS X-Ray and BugSnag 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Qase
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
UptimeRobot
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Status.io
Visit Website
At a Glance
Market Segments
Small-Business (53.8% of reviews)
Small-Business (42.1% of reviews)
Entry-Level Pricing
No pricing available
Free Trial Per Month
AWS X-Ray
Star Rating
(16)4.1 out of 5
Market Segments
Small-Business (53.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about AWS X-RayBugSnag
Star Rating
(38)4.3 out of 5
Market Segments
Small-Business (42.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BugSnag excels in bug monitoring with a score of 9.7, highlighting its ability to provide real-time error tracking and detailed crash reports, which reviewers say significantly improves their debugging process.
- Reviewers mention that AWS X-Ray offers superior data retention capabilities with a score of 9.3, allowing teams to analyze performance over time, which users on G2 appreciate for long-term trend analysis.
- G2 users indicate that BugSnag's ease of setup is a standout feature, with a score of 9.0, making it accessible for small businesses looking to implement error monitoring quickly, while AWS X-Ray's setup process is noted to be more complex.
- Users say that AWS X-Ray shines in its integration capabilities, particularly with other AWS services, which reviewers mention enhances their overall cloud architecture, whereas BugSnag is praised for its straightforward integration with various development tools.
- Reviewers mention that BugSnag's quality of support, rated at 8.8, is highly regarded, with many users appreciating the responsive customer service, while AWS X-Ray, with a score of 9.2, is noted for its extensive documentation and community support.
- Users on G2 report that BugSnag's functionality in bug reporting is particularly strong, with features that allow for detailed user feedback and team comments, which reviewers say fosters better collaboration among development teams compared to AWS X-Ray's more technical focus.
Pricing
Entry-Level Pricing
AWS X-Ray
No pricing availableBugSnag
Free
Free Trial
Per Month
- 1 user
- Error and performance monitoring
- 7.5K events and 1M spans per month
Free Trial
AWS X-Ray
No trial information availableBugSnag
Free Trial is available
Ratings
Meets Requirements
8.3
11
9.0
35
Ease of Use
9.0
10
8.8
35
Ease of Setup
Not enough data
9.2
13
Ease of Admin
Not enough data
8.8
8
Quality of Support
9.2
8
8.9
22
Has the product been a good partner in doing business?
Not enough data
9.2
6
Product Direction (% positive)
8.8
10
7.6
34
Features by Category
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
Not enough data
8.7
9
Not enough data
8.1
7
Not enough data
8.5
9
Bug Monitoring
Not enough data
9.0
10
Not enough data
9.7
11
Not enough data
9.1
11
Agentic AI - Bug Tracking
Not enough data
7.2
6
Not enough data
6.9
6
Not enough data
6.9
6
Application Performance Monitoring (APM)Hide 19 FeaturesShow 19 Features
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
AWS X-Ray and BugSnag are categorized as Bug Tracking
Unique Categories
AWS X-Ray is categorized as Test Management
BugSnag is categorized as Application Performance Monitoring (APM), Digital Experience Monitoring (DEM), and Website Monitoring
Reviews
Reviewers' Company Size
AWS X-Ray
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
BugSnag
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
15.4%
Computer Software
15.4%
Real Estate
7.7%
Photography
7.7%
Online Media
7.7%
Other
46.2%
Computer Software
21.1%
Financial Services
13.2%
Information Technology and Services
10.5%
Internet
7.9%
Hospital & Health Care
7.9%
Other
39.5%
Discussions
AWS X-Ray has no discussions with answers
What is BugSnag used for?
1 Comment
PS
To monitor your application performance and bug trackingRead more
BugSnag has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
