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Compare AWS Transfer Family and Files.com 
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At a Glance
Market Segments
Small-Business (50.3% of reviews)
Mid-Market (45.9% of reviews)
Entry-Level Pricing
No pricing available
Free Trial
AWS Transfer Family
Star Rating
(176)4.3 out of 5
Market Segments
Small-Business (50.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AWS Transfer FamilyFiles.com
Star Rating
(264)4.6 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Files.com excels in ease of use with a score of 9.3, while AWS Transfer Family lags behind at 8.7. Reviewers mention that the intuitive interface of Files.com makes file management straightforward, reducing the learning curve for new users.
- Reviewers say that Files.com offers superior quality of support, scoring 9.5 compared to AWS Transfer Family's 8.8. Users highlight the responsiveness and helpfulness of the support team at Files.com, often resolving issues quickly and effectively.
- Users on G2 mention that Files.com shines in compliance and governance features, scoring 9.3 and 9.5 respectively, while AWS Transfer Family scores lower at 8.5 and 8.4. Reviewers appreciate the robust compliance tools in Files.com that help meet regulatory requirements seamlessly.
- Reviewers mention that Files.com provides better file transfer acceleration capabilities, scoring 9.1 compared to AWS Transfer Family's 8.6. Users report faster upload and download speeds with Files.com, which is crucial for businesses handling large files.
- Users say that Files.com has a more extensive application integration capability, scoring 9.0 versus AWS Transfer Family's 8.5. Reviewers highlight the ease of connecting Files.com with other tools and platforms, enhancing workflow efficiency.
- G2 users report that Files.com has a higher overall star rating of 4.6 compared to AWS Transfer Family's 4.3, indicating a stronger overall satisfaction among users. Reviewers mention that the comprehensive features and user-friendly design of Files.com contribute to its higher rating.
Pricing
Entry-Level Pricing
AWS Transfer Family
No pricing availableFiles.com
Files.com
Free Trial
Join over 4,000 companies who trust Files.com for Secure File Orchestration. Your 7 Day Free Trial Includes:
- Full access to the entire Files.com platform, including all integrations, automations, protocols, and APIs
- Unlimited access to the industry's best support and onboarding team (we're rated #1 on G2)
- All the transfer, storage, and API calls that you need for your PoC and trial testing
Free Trial
AWS Transfer Family
No trial information availableFiles.com
Free Trial is available
Ratings
Meets Requirements
8.6
160
9.5
222
Ease of Use
8.6
167
9.3
228
Ease of Setup
8.2
158
9.4
203
Ease of Admin
8.5
71
9.3
182
Quality of Support
8.7
155
9.5
191
Has the product been a good partner in doing business?
8.6
72
9.4
178
Product Direction (% positive)
9.3
164
9.2
208
Features by Category
Data Delivery
8.3
132
Feature Not Available
8.4
132
9.0
89
8.4
133
9.2
85
8.0
131
Feature Not Available
Functionality
Feature Not Available
8.7
85
8.7
134
9.4
90
8.2
131
9.1
87
8.0
131
8.4
88
Governance
8.4
133
8.8
89
8.4
131
9.3
87
8.3
130
9.5
88
Core Transfer Infrastructure - Managed File Transfer (MFT)
8.3
132
Feature Not Available
7.9
33
8.9
23
8.4
34
9.3
24
8.0
33
8.5
23
Platform Capabilities - Managed File Transfer (MFT)
8.7
134
9.4
90
7.7
29
8.0
20
7.6
31
8.6
21
7.8
32
9.2
21
Security & Compliance Controls - Managed File Transfer (MFT)
8.4
133
8.8
89
8.4
131
9.3
87
8.3
130
9.5
88
Intelligent Automation & AI - Managed File Transfer (MFT)
7.5
29
6.8
19
7.6
30
6.8
19
7.3
29
6.9
19
7.8
31
7.4
19
Management
Not enough data
9.5
162
Not enough data
9.3
146
Not enough data
9.0
132
Not enough data
9.4
155
Functionality
Not enough data
9.7
161
Not enough data
9.0
121
Not enough data
9.1
126
Not enough data
8.5
118
Security
Not enough data
9.3
140
Not enough data
9.5
153
Not enough data
9.5
155
Functionality
8.8
27
Not enough data
8.8
27
Not enough data
Management
8.2
27
Not enough data
8.1
26
Not enough data
8.4
27
Not enough data
Integrations
8.3
26
Not enough data
7.8
27
Not enough data
Security
8.8
27
Not enough data
8.5
27
Not enough data
Support
8.5
27
Not enough data
Development
Not enough data
9.2
20
Not enough data
7.2
9
Not enough data
7.6
9
Not enough data
9.4
11
Not enough data
9.0
12
Not enough data
9.2
11
Not enough data
8.5
10
Management
Not enough data
8.2
12
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.7
8
Security
Not enough data
9.1
11
Not enough data
8.9
12
Not enough data
9.7
11
Integration Options
Not enough data
9.2
8
Not enough data
9.7
11
Not enough data
7.4
7
Not enough data
7.1
7
Deployment
Not enough data
9.5
10
Not enough data
9.2
11
Categories
Categories
Shared Categories
AWS Transfer Family and Files.com are categorized as Managed File Transfer (MFT)
Unique Categories
AWS Transfer Family is categorized as Electronic Data Interchange (EDI)
Files.com is categorized as File Transfer Protocol (FTP) and iPaaS
Reviews
Reviewers' Company Size
AWS Transfer Family
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Files.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
18.9%
Computer Software
18.3%
Telecommunications
5.3%
Financial Services
5.3%
Education Management
4.1%
Other
47.9%
Computer Software
10.2%
Information Technology and Services
9.8%
Hospital & Health Care
9.4%
Financial Services
5.5%
Retail
4.3%
Other
60.8%
Alternatives
Discussions
AWS Transfer Family has no discussions with answers
How good is files com?
2 Comments
FL
It's good.Read more
What is Brickftp?
2 Comments
KJ
BrickFTP is the former name of files.com. Same company. New name (as of a few years ago).Read more
How to use file com?
2 Comments
BB
I had to leave files.com because they raised their rates exponentially (as they all do once they think you have too much data there to switch). L8r!Read more
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