# AWS Transfer Family vs Files.com Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Files.com excels in user experience, with many users highlighting its intuitive interface and ease of use. One user mentioned, "I find Files.com to be very intuitive and easy to use," which reflects the platform's ability to cater to various user needs effectively.
- **Users say** that AWS Transfer Family shines in its infrastructure management, offering a fully managed, serverless solution that eliminates the need for users to handle complex setups. A reviewer noted, "It works like a plug and play device," making it particularly appealing for organizations with multiple AWS accounts.
- **Reviewers mention** that Files.com provides a strong security-first approach, with features like granular permission models and detailed audit logging. This focus on security is crucial for organizations needing to maintain compliance, as one admin highlighted the platform's ability to enforce least-privilege access.
- **According to verified reviews** , AWS Transfer Family is praised for its seamless integration with Amazon S3 and EFS, which enhances its functionality for users already within the AWS ecosystem. Users appreciate the support for various transfer protocols, making it versatile for different file transfer needs.
- **G2 reviewers report** that Files.com has a quicker implementation process, with users noting the ease of going from out-of-the-box configuration to tailored solutions. This flexibility is a significant advantage for organizations looking to customize their file transfer processes.
- **Users say** that while AWS Transfer Family offers robust features, some find it less user-friendly compared to Files.com, particularly in terms of setup and administration. A reviewer pointed out that the service requires a bit more technical knowledge, which could be a barrier for smaller businesses or those without dedicated IT resources.



| | AWS Transfer Family | Files.com | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 210 | 295 | 
| **Largest Market Segment** | Small-Business (49.3% of reviews) | Mid-Market (44.9% of reviews) | 
| **Entry Level Price** | No pricing available | Free Trial | 

---
## Top Pros & Cons

### AWS Transfer Family

Pros:
- Ease of Use (73 reviews)
- Secure Transfer (58 reviews)

Cons:
- Expensive (58 reviews)
- Pricing Issues (45 reviews)

### Files.com

Pros:
- Ease of Use (62 reviews)
- Customer Support (35 reviews)

Cons:
- Complexity (11 reviews)
- Expensive (10 reviews)

---
## Ratings Comparison
| Rating | AWS Transfer Family | Files.com | 
|---|---|---|
  | **Meets Requirements** | 8.7 (189 reviews) | 9.5 (241 reviews) | 
  | **Ease of Use** | 8.7 (197 reviews) | 9.3 (246 reviews) | 
  | **Ease of Setup** | 8.3 (177 reviews) | 9.4 (221 reviews) | 
  | **Ease of Admin** | 8.6 (80 reviews) | 9.4 (192 reviews) | 
  | **Quality of Support** | 8.7 (180 reviews) | 9.5 (210 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (81 reviews) | 9.5 (188 reviews) | 
  | **Product Direction (% positive)** | 9.3 (192 reviews) | 9.3 (226 reviews) | 

---
## Pricing

### AWS Transfer Family

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Files.com

#### Entry-Level Pricing

Plan: Files.com

Price: Free Trial

Description: Join over 4,000 companies who trust Files.com for Secure File Orchestration. Your 7 Day Free Trial Includes: 



Key Features:
- Full access to the entire Files.com platform, including all integrations, automations, protocols, and APIs
- Unlimited access to the industry's best support and onboarding team (we're rated #1 on G2)
- All the transfer, storage, and API calls that you need for your PoC and trial testing

[Browse all 4 editions](https://www.g2.com/products/files-com/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Managed File Transfer (MFT)

| Product | Score | Reviews |
|---|---|---|
| **AWS Transfer Family** | 8.1/10 | 159 |
| **Files.com** | 8.6/10 | 118 |

#### Data Delivery

| Feature | AWS Transfer Family | Files.com | 
|---|---|---|
| **Load Balancing** | 8.3 (141 reviews) | Feature Not Available | 
| **Application Integration** | 8.4 (140 reviews) | 9.0 (98 reviews) | 
| **File Transfer Acceleration** | 8.5 (140 reviews) | 9.1 (88 reviews) | 
| **Content Routing** | 7.9 (137 reviews) | Feature Not Available | 

#### Functionality

| Feature | AWS Transfer Family | Files.com | 
|---|---|---|
| **Mobile Support** | Feature Not Available | 8.7 (86 reviews) | 
| **Encryption** | 8.8 (145 reviews) | 9.4 (98 reviews) | 
| **Extensibility** | 8.2 (138 reviews) | 9.1 (89 reviews) | 
| **Reporting and Analytics** | 7.9 (139 reviews) | 8.4 (91 reviews) | 

#### Governance

| Feature | AWS Transfer Family | Files.com | 
|---|---|---|
| **Access Control** | 8.4 (145 reviews) | 8.8 (92 reviews) | 
| **Compliance** | 8.4 (141 reviews) | 9.3 (89 reviews) | 
| **Provisioning and Governance** | 8.4 (141 reviews) | 9.5 (92 reviews) | 

#### Core Transfer Infrastructure - Managed File Transfer (MFT)

| Feature | AWS Transfer Family | Files.com | 
|---|---|---|
| **Load Balancing** | 8.3 (141 reviews) | Feature Not Available | 
| **File Transfer Acceleration** | 7.8 (34 reviews) | 8.9 (23 reviews) | 
| **Application Integration** | 8.6 (37 reviews) | 9.4 (28 reviews) | 
| **Content Routing** | 8.0 (33 reviews) | 8.5 (23 reviews) | 

#### Platform Capabilities - Managed File Transfer (MFT)

| Feature | AWS Transfer Family | Files.com | 
|---|---|---|
| **Encryption** | 8.8 (145 reviews) | 9.4 (98 reviews) | 
| **Mobile Support** | 7.7 (29 reviews) | 8.0 (20 reviews) | 
| **Reporting and Analytics** | 7.5 (33 reviews) | 8.3 (23 reviews) | 
| **Extensibility** | 7.6 (36 reviews) | 9.3 (23 reviews) | 

#### Security & Compliance Controls - Managed File Transfer (MFT)

| Feature | AWS Transfer Family | Files.com | 
|---|---|---|
| **Access Control** | 8.4 (145 reviews) | 8.8 (92 reviews) | 
| **Compliance** | 8.4 (141 reviews) | 9.3 (89 reviews) | 
| **Provisioning and Governance** | 8.4 (141 reviews) | 9.5 (92 reviews) | 

#### Intelligent Automation & AI - Managed File Transfer (MFT)

| Feature | AWS Transfer Family | Files.com | 
|---|---|---|
| **Anomaly Detection** | 7.5 (29 reviews) | 6.8 (19 reviews) | 
| **Automated Policy Enforcement** | 7.6 (30 reviews) | 6.8 (19 reviews) | 
| **Predictive Resource Allocation** | 7.3 (29 reviews) | 6.9 (19 reviews) | 
| **Intelligent Routing** | 7.8 (31 reviews) | 7.4 (19 reviews) | 

### File Transfer Protocol (FTP)

| Product | Score | Reviews |
|---|---|---|
| **AWS Transfer Family** | N/A | N/A |
| **Files.com** | 9.3/10 | 178 |

#### Management

| Feature | AWS Transfer Family | Files.com | 
|---|---|---|
| **File Management** | Not enough data | 9.5 (168 reviews) | 
| **Synchronization** | Not enough data | 9.3 (149 reviews) | 
| **Scheduling** | Not enough data | 9.0 (135 reviews) | 
| **Performance** | Not enough data | 9.4 (159 reviews) | 

#### Functionality

| Feature | AWS Transfer Family | Files.com | 
|---|---|---|
| **File Transfer** | Not enough data | 9.7 (170 reviews) | 
| **Language Support** | Not enough data | 9.0 (123 reviews) | 
| **File Backup** | Not enough data | 9.1 (131 reviews) | 
| **Mobile Support** | Not enough data | 8.6 (120 reviews) | 

#### Security

| Feature | AWS Transfer Family | Files.com | 
|---|---|---|
| **Encryption** | Not enough data | 9.3 (142 reviews) | 
| **Authentication** | Not enough data | 9.5 (156 reviews) | 
| **Access Control** | Not enough data | 9.5 (157 reviews) | 

### Electronic Data Interchange (EDI)

| Product | Score | Reviews |
|---|---|---|
| **AWS Transfer Family** | 8.4/10 | 27 |
| **Files.com** | N/A | N/A |

#### Functionality

| Feature | AWS Transfer Family | Files.com | 
|---|---|---|
| **Data Exchange** | 8.8 (27 reviews) | Not enough data | 
| **Data Mapping** | 8.8 (27 reviews) | Not enough data | 

#### Management

| Feature | AWS Transfer Family | Files.com | 
|---|---|---|
| **Workflow Management** | 8.2 (27 reviews) | Not enough data | 
| **Exception Handling** | 8.1 (26 reviews) | Not enough data | 
| **Real Time Reporting** | 8.4 (27 reviews) | Not enough data | 

#### Integrations

| Feature | AWS Transfer Family | Files.com | 
|---|---|---|
| **Third Party Integration** | 8.3 (26 reviews) | Not enough data | 
| **BI Tools Integration** | 7.8 (27 reviews) | Not enough data | 

#### Security

| Feature | AWS Transfer Family | Files.com | 
|---|---|---|
| **Communication Protocols** | 8.8 (27 reviews) | Not enough data | 
| **EDI Standards** | 8.5 (27 reviews) | Not enough data | 

#### Support

| Feature | AWS Transfer Family | Files.com | 
|---|---|---|
| **EDI Testing** | 8.5 (27 reviews) | Not enough data | 

### iPaaS

| Product | Score | Reviews |
|---|---|---|
| **AWS Transfer Family** | N/A | N/A |
| **Files.com** | 8.5/10 | 28 |

#### Development 

| Feature | AWS Transfer Family | Files.com | 
|---|---|---|
| **Real-Time Integration** | Not enough data | 9.2 (20 reviews) | 
| **API Designer** | Not enough data | 7.2 (9 reviews) | 
| **Flow Designer** | Not enough data | 7.6 (9 reviews) | 
| **Pre-Built Connectors** | Not enough data | 9.4 (11 reviews) | 
| **Custom Connectors** | Not enough data | 9.0 (12 reviews) | 
| **Reusable connectors** | Not enough data | 9.2 (11 reviews) | 
| **Multi - tenant architecture** | Not enough data | 8.5 (10 reviews) | 

#### Management 

| Feature | AWS Transfer Family | Files.com | 
|---|---|---|
| **Monitoring & Notification** | Not enough data | 8.2 (12 reviews) | 
| **Routing And Orchestration** | Not enough data | 7.9 (8 reviews) | 
| **Data Mapping** | Not enough data | 7.7 (8 reviews) | 
| **Data Transformation** | Not enough data | 7.7 (8 reviews) | 
| **API Management** | Not enough data | 7.7 (8 reviews) | 

#### Security

| Feature | AWS Transfer Family | Files.com | 
|---|---|---|
| **Data Encryption** | Not enough data | 9.1 (11 reviews) | 
| **Security Standards** | Not enough data | 8.9 (12 reviews) | 
| **Communication Protocol** | Not enough data | 9.7 (11 reviews) | 

#### Integration Options

| Feature | AWS Transfer Family | Files.com | 
|---|---|---|
| **Data Virtualization** | Not enough data | 9.2 (8 reviews) | 
| **Managed File Transfers** | Not enough data | 9.7 (11 reviews) | 
| **Big Data Processing** | Not enough data | 7.4 (7 reviews) | 
| **EDI** | Not enough data | 7.1 (7 reviews) | 

#### Deployment 

| Feature | AWS Transfer Family | Files.com | 
|---|---|---|
| **Hybrid** | Not enough data | 9.5 (10 reviews) | 
| **Cloud to Cloud** | Not enough data | 9.2 (11 reviews) | 

---
## Categories
**Shared Categories (1):** [Managed File Transfer (MFT) Software](https://www.g2.com/categories/managed-file-transfer-mft)

**Unique to AWS Transfer Family (1):** [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi)

**Unique to Files.com (2):** [File Transfer Protocol (FTP) Software](https://www.g2.com/categories/file-transfer-protocol-ftp), [iPaaS Software](https://www.g2.com/categories/ipaas)


---
## Reviewer Demographics

### By Company Size

| Segment | AWS Transfer Family | Files.com | 
|---|---|---|
| **Small-Business** | 49.3% | 36.2% | 
| **Mid-Market** | 29.9% | 44.9% | 
| **Enterprise** | 20.9% | 18.8% | 

### By Industry

#### AWS Transfer Family

- **Information Technology and Services:** 21.4%
- **Computer Software:** 17.9%
- **Financial Services:** 6.0%
- **Telecommunications:** 4.5%
- **Computer & Network Security:** 3.5%
- **Education Management:** 3.5%
- **Consulting:** 3.0%
- **Banking:** 3.0%
- **Accounting:** 2.5%
- **Consumer Services:** 2.0%
- **Other:** 32.8%

#### Files.com

- **Information Technology and Services:** 10.2%
- **Computer Software:** 9.9%
- **Hospital & Health Care:** 8.8%
- **Financial Services:** 6.9%
- **Retail:** 4.4%
- **Construction:** 2.9%
- **Marketing and Advertising:** 2.9%
- **Logistics and Supply Chain:** 2.6%
- **Manufacturing:** 2.6%
- **Pharmaceuticals:** 2.2%
- **Other:** 46.7%

---
## Alternatives

### Alternatives to AWS Transfer Family

- [Progress MOVEit](https://www.g2.com/products/progress-moveit/reviews) — 4.4/5 stars (527 reviews)
- [GoAnywhere MFT](https://www.g2.com/products/goanywhere-mft/reviews) — 4.6/5 stars (435 reviews)
- [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) — 4.4/5 stars (565 reviews)
- [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (749 reviews)
- [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1052 reviews)
- [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) — 4.3/5 stars (629 reviews)
- [Jitterbit](https://www.g2.com/products/jitterbit/reviews) — 4.5/5 stars (608 reviews)
- [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (506 reviews)
- [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews) — 4.4/5 stars (438 reviews)
- [SAP Integration Suite](https://www.g2.com/products/sap-integration-suite/reviews) — 4.3/5 stars (339 reviews)

### Alternatives to Files.com

- [Progress MOVEit](https://www.g2.com/products/progress-moveit/reviews) — 4.4/5 stars (527 reviews)
- [GoAnywhere MFT](https://www.g2.com/products/goanywhere-mft/reviews) — 4.6/5 stars (435 reviews)
- [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) — 4.2/5 stars (1535 reviews)
- [FileZilla](https://www.g2.com/products/filezilla/reviews) — 4.5/5 stars (767 reviews)
- [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) — 4.4/5 stars (565 reviews)
- [Zapier](https://www.g2.com/products/zapier/reviews) — 4.5/5 stars (2072 reviews)
- [Appy Pie](https://www.g2.com/products/appy-pie/reviews) — 4.7/5 stars (1389 reviews)
- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7576 reviews)
- [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1052 reviews)
- [Workato](https://www.g2.com/products/workato/reviews) — 4.7/5 stars (755 reviews)

---
## Top Discussions

### AWS Transfer Family

No discussions available for this product.

### Files.com

- Title: [What is Brickftp?](https://www.g2.com/discussions/what-is-brickftp) — 2 comments
  > **Top comment:** "BrickFTP is the former name of files.com.   Same company.  New name (as of a few years ago)."
- Title: [How to use file com?](https://www.g2.com/discussions/how-to-use-file-com) — 2 comments
  > **Top comment:** "I had to leave files.com because they raised their rates exponentially (as they all do once they think you have too much data there to switch).   L8r!"
- Title: [How good is files com?](https://www.g2.com/discussions/how-good-is-files-com) — 2 comments
  > **Top comment:** "It's good."
- Title: [What is files com?](https://www.g2.com/discussions/what-is-files-com) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Files.com is the leading file integration and automation platform.  We help enterprises securely store, transfer, or share files between users, teams, and..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/aws-transfer-family-vs-files-com)