Compare AWS Transfer Family and Files.com 
At a Glance
Market Segments
Small-Business (49.0% of reviews)
Mid-Market (45.2% of reviews)
Entry-Level Pricing
No pricing available
Free Trial
AWS Transfer Family
Star Rating
(209)4.3 out of 5
Market Segments
Small-Business (49.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about AWS Transfer FamilyFiles.com
Star Rating
(283)4.6 out of 5
Market Segments
Mid-Market (45.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Files.com excels in user experience, with many users highlighting its intuitive interface and ease of use. One user mentioned, "I find Files.com to be very intuitive and easy to use," which reflects the platform's ability to cater to various user needs effectively.
- Users say that AWS Transfer Family shines in its infrastructure management, offering a fully managed, serverless solution that eliminates the need for users to handle complex setups. A reviewer noted, "It works like a plug and play device," making it particularly appealing for organizations with multiple AWS accounts.
- Reviewers mention that Files.com provides a strong security-first approach, with features like granular permission models and detailed audit logging. This focus on security is crucial for organizations needing to maintain compliance, as one admin highlighted the platform's ability to enforce least-privilege access.
- According to verified reviews, AWS Transfer Family is praised for its seamless integration with Amazon S3 and EFS, which enhances its functionality for users already within the AWS ecosystem. Users appreciate the support for various transfer protocols, making it versatile for different file transfer needs.
- G2 reviewers report that Files.com has a quicker implementation process, with users noting the ease of going from out-of-the-box configuration to tailored solutions. This flexibility is a significant advantage for organizations looking to customize their file transfer processes.
- Users say that while AWS Transfer Family offers robust features, some find it less user-friendly compared to Files.com, particularly in terms of setup and administration. A reviewer pointed out that the service requires a bit more technical knowledge, which could be a barrier for smaller businesses or those without dedicated IT resources.
Pricing
Entry-Level Pricing
AWS Transfer Family
No pricing availableFiles.com
Files.com
Free Trial
Join over 4,000 companies who trust Files.com for Secure File Orchestration. Your 7 Day Free Trial Includes:
- Full access to the entire Files.com platform, including all integrations, automations, protocols, and APIs
- Unlimited access to the industry's best support and onboarding team (we're rated #1 on G2)
- All the transfer, storage, and API calls that you need for your PoC and trial testing
Free Trial
AWS Transfer Family
No trial information availableFiles.com
Free Trial is available
Ratings
Meets Requirements
8.7
187
9.5
233
Ease of Use
8.7
196
9.3
238
Ease of Setup
8.3
176
9.4
213
Ease of Admin
8.6
80
9.4
189
Quality of Support
8.7
178
9.5
203
Has the product been a good partner in doing business?
8.7
81
9.5
185
Product Direction (% positive)
9.2
191
9.3
219
Features by Category
Data Delivery
8.3
140
Feature Not Available
8.4
140
9.0
94
8.5
140
9.1
86
7.9
137
Feature Not Available
Functionality
Feature Not Available
8.7
86
8.8
145
9.4
95
8.2
138
9.1
88
7.9
139
8.5
90
Governance
8.4
144
8.9
90
8.4
141
9.3
88
8.3
139
9.5
91
Core Transfer Infrastructure - Managed File Transfer (MFT)
8.3
140
Feature Not Available
7.8
34
8.9
23
8.6
37
9.4
26
8.0
33
8.5
23
Platform Capabilities - Managed File Transfer (MFT)
8.8
145
9.4
95
7.7
29
8.0
20
7.5
33
8.4
22
7.6
36
9.2
22
Security & Compliance Controls - Managed File Transfer (MFT)
8.4
144
8.9
90
8.4
141
9.3
88
8.3
139
9.5
91
Intelligent Automation & AI - Managed File Transfer (MFT)
7.5
29
6.8
19
7.6
30
6.8
19
7.3
29
6.9
19
7.8
31
7.4
19
Management
Not enough data
9.5
167
Not enough data
9.3
148
Not enough data
9.0
134
Not enough data
9.4
158
Functionality
Not enough data
9.7
167
Not enough data
9.0
123
Not enough data
9.1
130
Not enough data
8.6
120
Security
Not enough data
9.3
142
Not enough data
9.5
156
Not enough data
9.5
157
Functionality
8.8
27
Not enough data
8.8
27
Not enough data
Management
8.2
27
Not enough data
8.1
26
Not enough data
8.4
27
Not enough data
Integrations
8.3
26
Not enough data
7.8
27
Not enough data
Security
8.8
27
Not enough data
8.5
27
Not enough data
Support
8.5
27
Not enough data
Development
Not enough data
9.2
20
Not enough data
7.2
9
Not enough data
7.6
9
Not enough data
9.4
11
Not enough data
9.0
12
Not enough data
9.2
11
Not enough data
8.5
10
Management
Not enough data
8.2
12
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.7
8
Security
Not enough data
9.1
11
Not enough data
8.9
12
Not enough data
9.7
11
Integration Options
Not enough data
9.2
8
Not enough data
9.7
11
Not enough data
7.4
7
Not enough data
7.1
7
Deployment
Not enough data
9.5
10
Not enough data
9.2
11
Categories
Categories
Shared Categories
AWS Transfer Family and Files.com are categorized as Managed File Transfer (MFT)
Unique Categories
AWS Transfer Family is categorized as Electronic Data Interchange (EDI)
Files.com is categorized as File Transfer Protocol (FTP) and iPaaS
Reviews
Reviewers' Company Size
AWS Transfer Family
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Files.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.5%
Computer Software
18.0%
Financial Services
6.0%
Telecommunications
4.5%
Computer & Network Security
3.5%
Other
46.5%
Computer Software
10.2%
Information Technology and Services
10.2%
Hospital & Health Care
9.0%
Financial Services
6.0%
Retail
4.5%
Other
60.2%
Alternatives
Discussions
AWS Transfer Family has no discussions with answers
How good is files com?
2 Comments
FL
It's good.Read more
What is Brickftp?
2 Comments
KJ
BrickFTP is the former name of files.com. Same company. New name (as of a few years ago).Read more
How to use file com?
2 Comments
BB
I had to leave files.com because they raised their rates exponentially (as they all do once they think you have too much data there to switch). L8r!Read more
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