# AWS Systems Manager vs N-able N-central Comparison --- ## AI Generated Summary - **G2 reviewers report** that AWS Systems Manager excels in managing hybrid cloud environments, with users highlighting its ability to seamlessly integrate both on-premises and cloud systems. One user noted, "It's easy to manage and maintain, even in our case when we have a mix of Linux and Windows EC2 instances." - **Users say** that N-able N-central offers robust customer management capabilities, particularly through its powerful rule deployment features. Reviewers appreciate the depth of information available in the portal, stating, "The best thing about N-Central is the ability to deploy powerful rules to manage our customers from a top level." - **According to verified reviews** , AWS Systems Manager stands out for its high level of security and compliance, with users emphasizing its effectiveness in preventing configuration drift and managing OS patches. One user remarked, "Highly secure and compliant with industry standards." - **Reviewers mention** that N-able N-central is particularly user-friendly, especially during challenging times, with one user expressing gratitude for its ease of use during a cloud shift: "Thank you for making this so easy for us during an extremely difficult time." - **G2 reviewers highlight** that AWS Systems Manager has a higher overall satisfaction score, reflecting its strong performance in areas like ease of setup and administration. Users appreciate the intuitive onboarding process, which contributes to a smoother implementation experience. - **Users report** that while N-able N-central has a solid support system, AWS Systems Manager slightly edges it out in terms of quality of support, with users rating it higher for responsiveness and helpfulness in resolving issues. | | AWS Systems Manager | N-able N-central | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | | **Total Reviews** | 24 | 554 | | **Largest Market Segment** | Enterprise (39.1% of reviews) | Small-Business (60.9% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### AWS Systems Manager Pros: - Automation (1 reviews) - Customer Support (1 reviews) Cons: - Complexity (1 reviews) - Learning Difficulty (1 reviews) ### N-able N-central Pros: - Ease of Use (188 reviews) - Automation (116 reviews) Cons: - Missing Features (87 reviews) - Feature Issues (65 reviews) --- ## Ratings Comparison | Rating | AWS Systems Manager | N-able N-central | |---|---|---| | **Meets Requirements** | 8.8 (21 reviews) | 8.4 (438 reviews) | | **Ease of Use** | 8.0 (21 reviews) | 7.9 (465 reviews) | | **Ease of Setup** | 8.6 (11 reviews) | 7.7 (381 reviews) | | **Ease of Admin** | 8.9 (11 reviews) | 7.9 (370 reviews) | | **Quality of Support** | 8.3 (20 reviews) | 8.0 (432 reviews) | | **Has the product been a good partner in doing business?** | 8.8 (10 reviews) | 8.6 (355 reviews) | | **Product Direction (% positive)** | 6.9 (19 reviews) | 8.8 (431 reviews) | --- ## Pricing ### AWS Systems Manager #### Entry-Level Pricing No pricing available #### Free Trial No information available ### N-able N-central #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### Remote Monitoring & Management (RMM) | Product | Score | Reviews | |---|---|---| | **AWS Systems Manager** | N/A | N/A | | **N-able N-central** | 8.1/10 | 310 | #### Inventory Management - Remote Monitoring & Management (RMM) | Feature | AWS Systems Manager | N-able N-central | |---|---|---| | **Device Management** | Not enough data | 8.8 (291 reviews) ✓ Verified | | **Asset Management** | Not enough data | 9.6 (13 reviews) | | **ITIL Policy Compliance** | Not enough data | 8.7 (9 reviews) | #### Monitoring and Management | Feature | AWS Systems Manager | N-able N-central | |---|---|---| | **Remote Monitoring** | Not enough data | 9.1 (294 reviews) ✓ Verified | | **Asset Tracking** | Not enough data | 7.9 (157 reviews) | | **Application Deployment** | Not enough data | 7.6 (278 reviews) ✓ Verified | | **Patch Management** | Not enough data | 8.2 (290 reviews) ✓ Verified | | **Asset Tracking** | Not enough data | 9.0 (10 reviews) | #### IT Operations & Workflow - Remote Monitoring & Management (RMM) | Feature | AWS Systems Manager | N-able N-central | |---|---|---| | **Workflow Management** | Not enough data | 8.5 (16 reviews) | #### Service Management | Feature | AWS Systems Manager | N-able N-central | |---|---|---| | **Remote Access** | Not enough data | 8.6 (290 reviews) ✓ Verified | | **Service Management (Issue Prioritization)** | Not enough data | 8.8 (13 reviews) | | **Ticketing** | Not enough data | 8.1 (9 reviews) | #### Agentic AI - Remote Monitoring & Management (RMM) | Feature | AWS Systems Manager | N-able N-central | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.0 (17 reviews) | | **Multi-step Planning** | Not enough data | 7.4 (12 reviews) | | **Cross-system Integration** | Not enough data | 8.4 (17 reviews) | | **Adaptive Learning** | Not enough data | 6.8 (12 reviews) | | **Natural Language Interaction** | Not enough data | 7.4 (12 reviews) | | **Proactive Assistance** | Not enough data | 7.1 (12 reviews) | | **Decision Making** | Not enough data | 6.8 (12 reviews) | ### Unified Endpoint Management (UEM) | Product | Score | Reviews | |---|---|---| | **AWS Systems Manager** | N/A | N/A | | **N-able N-central** | N/A | N/A | #### Scope | Feature | AWS Systems Manager | N-able N-central | |---|---|---| | **Endpoint Inclusiveness** | Not enough data | Not enough data | | **Multi-OS Support** | Not enough data | Not enough data | #### Security | Feature | AWS Systems Manager | N-able N-central | |---|---|---| | **Reporting and Alerts** | Not enough data | Not enough data | | **Endpoint Protection** | Not enough data | Not enough data | | **Remote Wiping** | Not enough data | Not enough data | #### Management | Feature | AWS Systems Manager | N-able N-central | |---|---|---| | **Device Enrollment** | Not enough data | Not enough data | | **Device Configuration** | Not enough data | Not enough data | | **Device Compliance** | Not enough data | Not enough data | | **Usage Information** | Not enough data | Not enough data | | **Data Separation** | Not enough data | Not enough data | #### Agentic AI - Unified Endpoint Management (UEM) | Feature | AWS Systems Manager | N-able N-central | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Network Monitoring | Product | Score | Reviews | |---|---|---| | **AWS Systems Manager** | N/A | N/A | | **N-able N-central** | 7.6/10 | 138 | #### Functionality | Feature | AWS Systems Manager | N-able N-central | |---|---|---| | **Performance Monitoring** | Not enough data | 8.4 (135 reviews) | | **Alerting** | Not enough data | 8.7 (138 reviews) | | **Improvement Suggestions** | Not enough data | Feature Not Available | | **Multi-Network Capability** | Not enough data | 8.2 (132 reviews) | #### Monitoring - Network Monitoring | Feature | AWS Systems Manager | N-able N-central | |---|---|---| | **360-Degree Network Visibility** | Not enough data | 7.6 (12 reviews) | | **Automated Network Discovery** | Not enough data | 7.8 (12 reviews) | | **Real-Time Monitoring** | Not enough data | 8.2 (12 reviews) | #### Management | Feature | AWS Systems Manager | N-able N-central | |---|---|---| | **Performance Baseline** | Not enough data | 7.8 (131 reviews) | | **Data Visualization** | Not enough data | 7.7 (131 reviews) | | **Path Analysis** | Not enough data | 7.2 (129 reviews) | #### Analytics - Network Monitoring | Feature | AWS Systems Manager | N-able N-central | |---|---|---| | **Predictive Performance Analytics** | Not enough data | 7.1 (11 reviews) | | **Packet & Flow Analysis** | Not enough data | 6.8 (12 reviews) | #### Security - Network Monitoring | Feature | AWS Systems Manager | N-able N-central | |---|---|---| | **Encrypted Data Transmission** | Not enough data | 7.6 (12 reviews) | | **Zero Trust and Identity Management** | Not enough data | 7.9 (12 reviews) | | **Integrated Network Security** | Not enough data | 7.8 (12 reviews) | #### Network Performance - Network Monitoring | Feature | AWS Systems Manager | N-able N-central | |---|---|---| | **Dynamic Network Optimization** | Not enough data | 7.2 (12 reviews) | | **Automated Tasks Routing** | Not enough data | 8.8 (12 reviews) | #### AI Automation - Network Monitoring | Feature | AWS Systems Manager | N-able N-central | |---|---|---| | **Machine Learning-Based Anomaly Detection** | Not enough data | 6.3 (12 reviews) | | **Self-Healing Networks** | Not enough data | 7.4 (12 reviews) | | **Predictive Network Maintenance** | Not enough data | 6.2 (11 reviews) | #### Agentic AI - Network Monitoring | Feature | AWS Systems Manager | N-able N-central | |---|---|---| | **Autonomous Task Execution** | Not enough data | 6.1 (6 reviews) | | **Multi-step Planning** | Not enough data | 8.3 (7 reviews) | | **Cross-system Integration** | Not enough data | 8.6 (7 reviews) | | **Adaptive Learning** | Not enough data | 6.9 (7 reviews) | | **Natural Language Interaction** | Not enough data | 6.7 (7 reviews) | | **Proactive Assistance** | Not enough data | 6.0 (7 reviews) | | **Decision Making** | Not enough data | 7.1 (7 reviews) | ### Endpoint Management | Product | Score | Reviews | |---|---|---| | **AWS Systems Manager** | N/A | N/A | | **N-able N-central** | 5.9/10 | 128 | #### Generative AI | Feature | AWS Systems Manager | N-able N-central | |---|---|---| | **AI Text Summarization** | Not enough data | 5.9 (128 reviews) | ### Endpoint Detection & Response (EDR) | Product | Score | Reviews | |---|---|---| | **AWS Systems Manager** | N/A | N/A | | **N-able N-central** | 9.0/10 | 5 | #### Services - Endpoint Detection & Response (EDR) | Feature | AWS Systems Manager | N-able N-central | |---|---|---| | **Managed Services** | Not enough data | 9.0 (5 reviews) | ### Endpoint Protection | Product | Score | Reviews | |---|---|---| | **AWS Systems Manager** | N/A | N/A | | **N-able N-central** | N/A | N/A | #### System Control | Feature | AWS Systems Manager | N-able N-central | |---|---|---| | **Device Control** | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | | **System Isolation** | Not enough data | Not enough data | #### Vulnerability Prevention | Feature | AWS Systems Manager | N-able N-central | |---|---|---| | **Endpoint Intelligence** | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | #### Security Management | Feature | AWS Systems Manager | N-able N-central | |---|---|---| | **Incident Reports** | Not enough data | Not enough data | | **Security Validation** | Not enough data | Not enough data | | **Compliance ** | Not enough data | Not enough data | ### Enterprise IT Management | Product | Score | Reviews | |---|---|---| | **AWS Systems Manager** | 8.7/10 | 17 | | **N-able N-central** | 7.8/10 | 161 | #### Analysis | Feature | AWS Systems Manager | N-able N-central | |---|---|---| | **Threat Detection** | 9.0 (7 reviews) | 7.4 (155 reviews) | #### Platform | Feature | AWS Systems Manager | N-able N-central | |---|---|---| | **Unified Communications Platform** | 8.8 (8 reviews) | 6.8 (155 reviews) | | **Remote Access** | 8.1 (12 reviews) | 8.9 (158 reviews) | | **ITIL Policy Compliance** | 8.8 (8 reviews) | 7.6 (148 reviews) | | **Asset Tracking** | 9.3 (9 reviews) | 7.9 (154 reviews) | | **IT Knowledge Management** | 9.1 (9 reviews) | 7.4 (150 reviews) | #### Security | Feature | AWS Systems Manager | N-able N-central | |---|---|---| | **Endpoint Protection** | 7.9 (8 reviews) | 8.1 (154 reviews) | | **Patch Management** | 9.2 (8 reviews) | 8.5 (157 reviews) | | **Disaster Recovery** | 8.6 (6 reviews) | 7.2 (148 reviews) | | **Service Management** | 8.8 (10 reviews) | 8.0 (151 reviews) | | **Workflow Management** | 8.1 (9 reviews) | 7.4 (148 reviews) | #### Agentic AI - Enterprise IT Management | Feature | AWS Systems Manager | N-able N-central | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.1 (6 reviews) | | **Multi-step Planning** | Not enough data | 8.3 (6 reviews) | | **Cross-system Integration** | Not enough data | 8.3 (6 reviews) | | **Adaptive Learning** | Not enough data | 7.8 (6 reviews) | | **Natural Language Interaction** | Not enough data | 7.5 (6 reviews) | | **Proactive Assistance** | Not enough data | 7.5 (6 reviews) | | **Decision Making** | Not enough data | 7.5 (6 reviews) | --- ## Categories **Shared Categories (1):** [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management) **Unique to N-able N-central (6):** [Patch Management Software](https://www.g2.com/categories/patch-management), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem) --- ## Reviewer Demographics ### By Company Size | Segment | AWS Systems Manager | N-able N-central | |---|---|---| | **Small-Business** | 30.4% | 60.9% | | **Mid-Market** | 30.4% | 34.3% | | **Enterprise** | 39.1% | 4.8% | ### By Industry #### AWS Systems Manager - **Computer Software:** 34.8% - **Information Technology and Services:** 30.4% - **Marketing and Advertising:** 8.7% - **Printing:** 4.3% - **Medical Devices:** 4.3% - **Information Services:** 4.3% - **Higher Education:** 4.3% - **Education Management:** 4.3% - **Computer & Network Security:** 4.3% #### N-able N-central - **Information Technology and Services:** 48.1% - **Computer & Network Security:** 21.2% - **Computer Networking:** 4.5% - **Information Services:** 1.7% - **Accounting:** 1.5% - **Hospital & Health Care:** 1.5% - **Manufacturing:** 1.5% - **Consulting:** 1.5% - **Financial Services:** 1.3% - **Computer Software:** 1.1% - **Other:** 16.0% --- ## Alternatives ### Alternatives to AWS Systems Manager - [IBM Terraform (formerly HashiCorp Terraform)](https://www.g2.com/products/ibm-terraform-formerly-hashicorp-terraform/reviews) — 4.7/5 stars (102 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1091 reviews) - [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) — 4.6/5 stars (377 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4302 reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews) - [EV Reach](https://www.g2.com/products/ev-reach/reviews) — 4.5/5 stars (432 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1134 reviews) - [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews) — 4.4/5 stars (417 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3937 reviews) - [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) — 4.3/5 stars (835 reviews) ### Alternatives to N-able N-central - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4302 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1134 reviews) - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (757 reviews) - [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (323 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3937 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1091 reviews) - [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) — 4.5/5 stars (266 reviews) - [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (500 reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.7/5 stars (407 reviews) --- ## Top Discussions ### AWS Systems Manager No discussions available for this product. ### N-able N-central - Title: [How much does SolarWinds RMM cost?](https://www.g2.com/discussions/how-much-does-solarwinds-rmm-cost) — 1 comment > **Top comment:** "it depends witch product n-central vs rmm and the model. Legacy or Monthly" - Title: [Why is there no "Server Down" alarm or monitoring notificaiton ?](https://www.g2.com/discussions/why-is-there-no-server-down-alarm-or-monitoring-notificaiton) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Hi Robert! Hmm - I think our "How to Set up Server Alert to be Sent to a Specific Email Address" might be able to help with your challenge! Check out this..." - Title: [Integration with more 3rd party AV on the horizon? Such as sophos?](https://www.g2.com/discussions/15640-integration-with-more-3rd-party-av-on-the-horizon-such-as-sophos) — 1 comment, 1 upvote > **Top comment:** "Sup, Nicholas! In short, YUP - we are always looking to expand our product's capabilities by providing best-of-breed integrations with 3rd party vendors. ..." - Title: [Should I stay or should I go?](https://www.g2.com/discussions/should-i-stay-or-should-i-go) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "If you go, there will be trouble but if you stay it will be double... So come on, give N-central a try today!" - Title: [Can I remotely connect to customers through a firewall?](https://www.g2.com/discussions/can-i-remotely-connect-to-customers-through-a-firewall) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes. Whether it’s a firewall or a roaming laptop, we provide various methods for you to remotely connect to and support your customers. " --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/aws-systems-manager-vs-n-able-n-central)