# AWS Systems Manager vs ManageEngine Endpoint Central Comparison
---
## AI Generated Summary
- **G2 reviewers report** that ManageEngine Endpoint Central excels in user experience, with many praising its intuitive interface and comprehensive features. Users appreciate the pre-fitted modules for OS deployment, software deployment, and patch management, which streamline their IT management processes.
- **Users say** that AWS Systems Manager is particularly effective for managing hybrid cloud environments, making it a strong choice for organizations with a mix of on-premises and cloud systems. Reviewers highlight its ability to prevent configuration drift and maintain compliance, which is crucial for security-focused organizations.
- **According to verified reviews** , ManageEngine Endpoint Central stands out for its responsive customer support, with users noting the quick assistance from professional experts. This level of support can significantly enhance the overall user experience, especially during implementation and troubleshooting.
- **Reviewers mention** that while AWS Systems Manager is easy to manage across different operating systems, some users have encountered limitations with specific AWS services. This can lead to challenges in fully leveraging the platform's capabilities, particularly in complex environments.
- **G2 reviewers highlight** that ManageEngine Endpoint Central offers a free entry-level price, making it accessible for mid-market organizations looking to implement robust IT management solutions without a significant upfront investment.
- **Users report** that both products have strong ratings for meeting requirements, but ManageEngine Endpoint Central has a slight edge in ease of use, with many users finding it more straightforward to navigate and utilize effectively in their day-to-day operations.



| | AWS Systems Manager | ManageEngine Endpoint Central | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 24 | 1,092 | 
| **Largest Market Segment** | Enterprise (39.1% of reviews) | Mid-Market (65.6% of reviews) | 
| **Entry Level Price** | No pricing available | Free | 

---
## Top Pros & Cons

### AWS Systems Manager

Pros:
- Automation (1 reviews)
- Customer Support (1 reviews)

Cons:
- Complexity (1 reviews)
- Learning Difficulty (1 reviews)

### ManageEngine Endpoint Central

Pros:
- Ease of Use (472 reviews)
- Patch Management (407 reviews)

Cons:
- Missing Features (154 reviews)
- Feature Issues (119 reviews)

---
## Ratings Comparison
| Rating | AWS Systems Manager | ManageEngine Endpoint Central | 
|---|---|---|
  | **Meets Requirements** | 8.8 (21 reviews) | 8.8 (918 reviews) | 
  | **Ease of Use** | 8.0 (21 reviews) | 8.7 (957 reviews) | 
  | **Ease of Setup** | 8.6 (11 reviews) | 8.6 (873 reviews) | 
  | **Ease of Admin** | 8.9 (11 reviews) | 8.8 (850 reviews) | 
  | **Quality of Support** | 8.3 (20 reviews) | 8.4 (860 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (10 reviews) | 8.9 (814 reviews) | 
  | **Product Direction (% positive)** | 6.9 (19 reviews) | 9.3 (902 reviews) | 

---
## Pricing

### AWS Systems Manager

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### ManageEngine Endpoint Central

#### Entry-Level Pricing

Plan: Free Edition

Price: Free

Description: Free upto 25 endpoints

Key Features:
- Onboarding and Enrollment 
- Device Provisioning
- Two Factor Authentication

[Browse all 5 editions](https://www.g2.com/products/manageengine-endpoint-central/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **AWS Systems Manager** | N/A | N/A |
| **ManageEngine Endpoint Central** | 8.1/10 | 347 |

#### Scope

| Feature | AWS Systems Manager | ManageEngine Endpoint Central | 
|---|---|---|
| **Endpoint Inclusiveness** | Not enough data | 8.5 (279 reviews) | 
| **Multi-OS Support** | Not enough data | 8.6 (294 reviews) | 

#### Security

| Feature | AWS Systems Manager | ManageEngine Endpoint Central | 
|---|---|---|
| **Reporting and Alerts** | Not enough data | 8.6 (304 reviews) | 
| **Endpoint Protection** | Not enough data | 8.2 (285 reviews) | 
| **Remote Wiping** | Not enough data | 8.0 (258 reviews) | 

#### Management

| Feature | AWS Systems Manager | ManageEngine Endpoint Central | 
|---|---|---|
| **Device Enrollment** | Not enough data | 8.5 (280 reviews) | 
| **Device Configuration** | Not enough data | 8.6 (288 reviews) | 
| **Device Compliance** | Not enough data | 8.7 (283 reviews) | 
| **Usage Information** | Not enough data | 8.7 (276 reviews) | 
| **Data Separation** | Not enough data | 8.1 (247 reviews) | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | AWS Systems Manager | ManageEngine Endpoint Central | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.8 (31 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (24 reviews) | 
| **Cross-system Integration** | Not enough data | 7.6 (24 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (21 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.2 (23 reviews) | 
| **Proactive Assistance** | Not enough data | 7.6 (26 reviews) | 
| **Decision Making** | Not enough data | 7.5 (22 reviews) | 

### Endpoint Protection Platforms

| Product | Score | Reviews |
|---|---|---|
| **AWS Systems Manager** | N/A | N/A |
| **ManageEngine Endpoint Central** | N/A | N/A |

#### Administration

| Feature | AWS Systems Manager | ManageEngine Endpoint Central | 
|---|---|---|
| **Compliance** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **Device Control** | Not enough data | Not enough data | 

#### Functionality

| Feature | AWS Systems Manager | ManageEngine Endpoint Central | 
|---|---|---|
| **System Isolation** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Analysis

| Feature | AWS Systems Manager | ManageEngine Endpoint Central | 
|---|---|---|
| **Automated Remediation** | Not enough data | Not enough data | 
| **Incident Reports** | Not enough data | Not enough data | 
| **Behavioral Analysis** | Not enough data | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **AWS Systems Manager** | N/A | N/A |
| **ManageEngine Endpoint Central** | 8.7/10 | 33 |

#### ServiceNow Apps

| Feature | AWS Systems Manager | ManageEngine Endpoint Central | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | 8.4 (25 reviews) | 
| **Value** | Not enough data | 8.8 (27 reviews) | 

#### Agentic AI - ServiceNow Store Apps

| Feature | AWS Systems Manager | ManageEngine Endpoint Central | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Antivirus

| Product | Score | Reviews |
|---|---|---|
| **AWS Systems Manager** | N/A | N/A |
| **ManageEngine Endpoint Central** | N/A | N/A |

#### Generative AI

| Feature | AWS Systems Manager | ManageEngine Endpoint Central | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **AWS Systems Manager** | N/A | N/A |
| **ManageEngine Endpoint Central** | 7.2/10 | 314 |

#### Generative AI

| Feature | AWS Systems Manager | ManageEngine Endpoint Central | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.2 (309 reviews) | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **AWS Systems Manager** | N/A | N/A |
| **ManageEngine Endpoint Central** | N/A | N/A |

#### System Control

| Feature | AWS Systems Manager | ManageEngine Endpoint Central | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | AWS Systems Manager | ManageEngine Endpoint Central | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | AWS Systems Manager | ManageEngine Endpoint Central | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **AWS Systems Manager** | 8.7/10 | 17 |
| **ManageEngine Endpoint Central** | 7.8/10 | 406 |

#### Analysis

| Feature | AWS Systems Manager | ManageEngine Endpoint Central | 
|---|---|---|
| **Threat Detection** | 9.0 (7 reviews) | 7.5 (322 reviews) | 

#### Platform

| Feature | AWS Systems Manager | ManageEngine Endpoint Central | 
|---|---|---|
| **Unified Communications Platform** | 8.8 (8 reviews) | 7.7 (310 reviews) | 
| **Remote Access** | 8.1 (12 reviews) | 8.8 (378 reviews) | 
| **ITIL Policy Compliance** | 8.8 (8 reviews) | 8.2 (324 reviews) | 
| **Asset Tracking** | 9.3 (9 reviews) | 8.7 (368 reviews) | 
| **IT Knowledge Management** | 9.1 (9 reviews) | 8.1 (331 reviews) | 

#### Security

| Feature | AWS Systems Manager | ManageEngine Endpoint Central | 
|---|---|---|
| **Endpoint Protection** | 7.9 (8 reviews) | 8.1 (331 reviews) | 
| **Patch Management** | 9.2 (8 reviews) | 9.0 (392 reviews) | 
| **Disaster Recovery** | 8.6 (6 reviews) | 7.2 (299 reviews) | 
| **Service Management** | 8.8 (10 reviews) | 8.2 (335 reviews) | 
| **Workflow Management** | 8.1 (9 reviews) | 7.8 (308 reviews) | 

#### Agentic AI - Enterprise IT Management

| Feature | AWS Systems Manager | ManageEngine Endpoint Central | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.5 (10 reviews) | 
| **Multi-step Planning** | Not enough data | 6.8 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 8.0 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 7.8 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.7 (9 reviews) | 
| **Proactive Assistance** | Not enough data | 7.2 (10 reviews) | 
| **Decision Making** | Not enough data | 7.8 (9 reviews) | 

---
## Categories
**Shared Categories (1):** [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management)


**Unique to ManageEngine Endpoint Central (6):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms), [Patch Management Software](https://www.g2.com/categories/patch-management), [Antivirus Software](https://www.g2.com/categories/antivirus), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps)


---
## Reviewer Demographics

### By Company Size

| Segment | AWS Systems Manager | ManageEngine Endpoint Central | 
|---|---|---|
| **Small-Business** | 30.4% | 10.4% | 
| **Mid-Market** | 30.4% | 65.6% | 
| **Enterprise** | 39.1% | 24.0% | 

### By Industry

#### AWS Systems Manager

- **Computer Software:** 34.8%
- **Information Technology and Services:** 30.4%
- **Marketing and Advertising:** 8.7%
- **Printing:** 4.3%
- **Medical Devices:** 4.3%
- **Information Services:** 4.3%
- **Higher Education:** 4.3%
- **Education Management:** 4.3%
- **Computer & Network Security:** 4.3%

#### ManageEngine Endpoint Central

- **Information Technology and Services:** 14.7%
- **Financial Services:** 6.5%
- **Manufacturing:** 4.6%
- **Banking:** 4.6%
- **Hospital & Health Care:** 4.6%
- **Computer Software:** 3.6%
- **Computer & Network Security:** 3.4%
- **Government Administration:** 3.4%
- **Construction:** 2.5%
- **Insurance:** 2.0%
- **Other:** 50.1%

---
## Alternatives

### Alternatives to AWS Systems Manager

- [IBM Terraform (formerly HashiCorp Terraform)](https://www.g2.com/products/ibm-terraform-formerly-hashicorp-terraform/reviews) — 4.7/5 stars (102 reviews)
- [Red Hat Ansible Automation Platform](https://www.g2.com/products/red-hat-ansible-automation-platform/reviews) — 4.6/5 stars (377 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4300 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (553 reviews)
- [EV Reach](https://www.g2.com/products/ev-reach/reviews) — 4.5/5 stars (432 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1128 reviews)
- [ServiceNow IT Operations Management](https://www.g2.com/products/servicenow-it-operations-management/reviews) — 4.4/5 stars (416 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3914 reviews)
- [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) — 4.3/5 stars (833 reviews)

### Alternatives to ManageEngine Endpoint Central

- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4300 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1128 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3914 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (756 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.7/5 stars (405 reviews)
- [Ivanti Endpoint Manager](https://www.g2.com/products/ivanti-endpoint-manager/reviews) — 4.2/5 stars (138 reviews)
- [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (323 reviews)
- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (230 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (553 reviews)
- [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) — 4.5/5 stars (265 reviews)

---
## Top Discussions

### AWS Systems Manager

No discussions available for this product.

### ManageEngine Endpoint Central

- Title: [What is Zoho ManageEngine Desktop Central?](https://www.g2.com/discussions/what-is-zoho-manageengine-desktop-central) — 3 comments
  > **Top comment:** "Manage Engine desktop central is the wonderful sistem for asset management, for patch management and for MDM .  "
- Title: [What is ManageEngine software?](https://www.g2.com/discussions/manageengine-desktop-central-what-is-manageengine-software) — 1 comment, 1 upvote
  > **Top comment:** "Manage Engine is a brand and managed by Zoho Corporation"
- Title: [What is ManageEngine desktop?](https://www.g2.com/discussions/what-is-manageengine-desktop) — 1 comment
  > **Top comment:** "ManageEngine Destop is an excellent way to manage updates and security on your devices. The generosity of allowing up to 25 devices free is a wonderful..."
- Title: [What is ManageEngine Desktop Central used for?](https://www.g2.com/discussions/what-is-manageengine-desktop-central-used-for) — 1 comment
  > **Top comment:** "Unified Endpoint Management"
- Title: [What is the easiest way to apply the policies and assignments to a new system?](https://www.g2.com/discussions/what-is-the-easiest-way-to-apply-the-policies-and-assignments-to-a-new-system) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hey Sabin,

You can group a specific computers ( via the custom group feature) automatically based on a set of rules, and deploy policies to those..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/aws-systems-manager-vs-manageengine-endpoint-central)