G2 reviewers report that Appian excels in user satisfaction, boasting a significantly higher overall score compared to AWS Step Functions. Users appreciate its low-code development capabilities, which streamline the process of building and automating workflows without requiring extensive coding experience.
Users say that Appian's intuitive interface makes it easy to design processes visually, allowing for quick integration of data from various systems. This feature is particularly highlighted by those who value a smooth user experience, contrasting with AWS Step Functions, which, while powerful, may require more technical expertise to navigate effectively.
Reviewers mention that Appian's strong focus on process automation leads to more efficient business management. Users have noted that the platform's features enable them to manage workflows seamlessly, whereas AWS Step Functions, while effective for creating detailed execution flows, may not offer the same level of user-friendly automation.
According to verified reviews, Appian's implementation process is praised for its speed and ease, with users highlighting the platform's quick onboarding wizard. In contrast, AWS Step Functions has received feedback indicating that its setup can be more complex, particularly for those unfamiliar with AWS services.
Users appreciate the quality of support provided by Appian, which is consistently rated highly. This is a crucial factor for many organizations, as effective support can significantly enhance the user experience. AWS Step Functions, while also receiving positive feedback for support, does not match the same level of satisfaction reported by Appian users.
Reviewers highlight that AWS Step Functions offers robust features for managing state machines and reducing the load on Lambda functions, making it a strong choice for users heavily invested in the AWS ecosystem. However, this technical strength may not appeal to all users, especially those looking for a more straightforward, low-code solution like Appian.
Pricing
Entry-Level Pricing
AWS Step Functions
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Appian
No pricing available
Free Trial
AWS Step Functions
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Appian
Free Trial is available
Ratings
Meets Requirements
8.6
22
8.5
283
Ease of Use
8.1
22
8.7
340
Ease of Setup
7.7
8
8.5
282
Ease of Admin
7.9
8
8.5
228
Quality of Support
8.9
19
8.5
276
Has the product been a good partner in doing business?
Digital Transformation and process automationRead more
1) How can I automate associating apps with Users and Groups? 2) How can I write multiple rows to a Data a store Entity without using a SmartObject function or widget?
1 Comment
HT
Hi Mark, the best way to get advice on your questions is to head over to our Appian Community, where your peers can share their best practices and...Read more
How can we user RPA with Appian ?
1 Comment
Official Response from Appian
Hi Mahantesh,
RPA can be used in any Appian process to automate simple, repetitive tasks or connect systems that don't use APIs. Appian has native...Read more
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