Compare AWS Directory Service and JumpCloud 
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At a Glance
Market Segments
Mid-Market (58.8% of reviews)
Mid-Market (53.3% of reviews)
Entry-Level Pricing
No pricing available
$3.00 1 User Per Month
AWS Directory Service
Star Rating
(20)4.1 out of 5
Market Segments
Mid-Market (58.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about AWS Directory ServiceJumpCloud
Star Rating
(3,732)4.5 out of 5
Market Segments
Mid-Market (53.3% of reviews)
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that AWS Directory Service excels in "Ease of Setup" with a score of 9.1, making it a preferred choice for organizations looking for a straightforward implementation process. In contrast, JumpCloud, while still strong, has a slightly lower score of 8.8 in this area.
- Reviewers mention that JumpCloud shines in "Ease of Use" with a score of 9.0, indicating a more user-friendly interface compared to AWS Directory Service, which has a score of 8.1. This can significantly impact daily operations for users who prioritize intuitive navigation.
- G2 users highlight JumpCloud's superior "Multi-Factor Authentication" capabilities, scoring 9.2, which is crucial for organizations focused on security. AWS Directory Service also performs well with a score of 9.1, but the additional features in JumpCloud make it a more robust option for security-conscious users.
- Users on G2 report that AWS Directory Service offers better "Active Directory integration" with a score of 8.8, which is essential for businesses already using Microsoft services. JumpCloud, while providing LDAP integration at 8.9, does not match the seamless integration experience of AWS for existing Active Directory users.
- Reviewers mention that JumpCloud's "User Provisioning" feature is rated highly at 9.0, making it easier for organizations to manage user access efficiently. AWS Directory Service, while effective, does not match this level of user provisioning ease, which can be a deciding factor for companies with high turnover rates.
- Users say that AWS Directory Service has a slight edge in "Quality of Support" with a score of 8.5 compared to JumpCloud's 8.8. This suggests that AWS may provide more reliable support options, which is critical for businesses that require immediate assistance during technical issues.
Pricing
Entry-Level Pricing
AWS Directory Service
No pricing availableJumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Free Trial
AWS Directory Service
No trial information availableJumpCloud
Free Trial is available
Ratings
Meets Requirements
8.8
13
8.8
3,053
Ease of Use
8.5
13
9.0
3,084
Ease of Setup
9.4
9
8.8
2,844
Ease of Admin
8.9
9
9.0
2,665
Quality of Support
8.3
10
8.8
2,785
Has the product been a good partner in doing business?
9.0
8
9.0
2,529
Product Direction (% positive)
9.1
13
9.3
2,957
Features by Category
Authentication Options
Not enough data
9.1
1419
Not enough data
8.9
1368
Not enough data
9.1
1378
Not enough data
9.0
1350
Not enough data
8.9
1271
Not enough data
8.8
1200
Access Control Types
Not enough data
8.9
1294
Not enough data
8.9
1266
Not enough data
8.6
1231
Not enough data
8.4
1051
Not enough data
8.4
1113
Administration
Not enough data
8.8
1155
Not enough data
9.2
1322
Not enough data
9.1
1362
Not enough data
8.7
1324
Not enough data
8.8
1310
Platform
Not enough data
9.1
1306
Not enough data
8.8
1083
Not enough data
9.0
1230
Not enough data
8.5
1056
Not enough data
8.2
1227
Not enough data
8.4
1177
Not enough data
8.5
1119
User on/off Boarding
Not enough data
8.6
632
Not enough data
8.6
729
|
Verified
Not enough data
8.8
794
|
Verified
Not enough data
8.9
748
|
Verified
Not enough data
9.0
730
|
Verified
Not enough data
8.2
570
User Maintenance
Not enough data
8.9
787
|
Verified
Not enough data
8.5
724
|
Verified
Not enough data
8.5
646
|
Verified
Governance
Not enough data
8.0
578
Not enough data
8.3
633
|
Verified
Administration
Not enough data
8.1
747
|
Verified
Not enough data
7.4
576
Not enough data
8.6
756
|
Verified
Not enough data
8.3
621
|
Verified
Tracking
Not enough data
8.3
19
Not enough data
9.0
20
Not enough data
Feature Not Available
Management
Not enough data
8.9
19
Not enough data
8.5
19
Not enough data
9.1
19
Insights
Not enough data
9.2
16
Not enough data
8.8
16
Not enough data
Feature Not Available
Not enough data
8.3
17
Agentic AI - SaaS Spend Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Access Control
Not enough data
8.8
1340
Not enough data
8.9
1312
Not enough data
8.5
1230
Not enough data
8.3
1068
Administration
Not enough data
8.7
1198
Not enough data
8.7
1308
Not enough data
8.4
1109
Not enough data
8.5
1259
Functionality
Not enough data
9.0
1283
Not enough data
9.1
1279
Not enough data
8.9
1238
Scope
Not enough data
Feature Not Available
Not enough data
9.1
360
Security
Not enough data
8.5
361
Not enough data
Feature Not Available
Not enough data
8.7
348
Management
Not enough data
9.1
356
Not enough data
8.9
351
Not enough data
8.9
355
Not enough data
8.7
347
Not enough data
8.1
329
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
578
Not enough data
Feature Not Available
Not enough data
8.8
532
Not enough data
8.8
527
Not enough data
9.2
565
Not enough data
8.8
512
Functionality
Not enough data
9.2
550
Not enough data
9.2
546
Not enough data
8.6
470
Not enough data
8.6
436
Not enough data
9.1
535
Not enough data
9.0
528
Not enough data
8.7
488
Not enough data
8.3
81
Not enough data
8.9
473
Not enough data
8.7
441
Monitoring
Not enough data
8.7
515
Not enough data
8.6
534
Not enough data
Feature Not Available
Reporting
Not enough data
8.6
515
Not enough data
8.5
517
Functionality
Not enough data
8.8
904
Not enough data
8.8
940
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
1045
Not enough data
9.2
1065
Not enough data
8.7
1023
Not enough data
8.8
995
Not enough data
Feature Not Available
Compliance
Not enough data
8.7
806
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Not enough data
9.0
1395
Not enough data
8.4
1199
Not enough data
9.1
1346
Not enough data
9.0
1346
Not enough data
9.2
1380
Not enough data
9.1
1337
Type
Not enough data
8.2
1062
Not enough data
9.0
1359
Reporting
Not enough data
8.4
1249
Not enough data
8.4
1287
Not enough data
8.5
161
Not enough data
8.4
161
Authentication & Authorization - Identity and Access Management (IAM)
Not enough data
8.8
156
Administration & Governance - Identity and Access Management (IAM)
Not enough data
8.6
160
Not enough data
8.7
158
Generative AI - Identity and Access Management (IAM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
8.5
579
Not enough data
8.1
560
Not enough data
8.0
538
Not enough data
8.3
570
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Maintenance
Not enough data
8.8
584
Not enough data
7.8
515
Communication
Not enough data
7.9
519
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security
Not enough data
8.8
556
Not enough data
8.8
548
Device Support
Not enough data
Feature Not Available
Not enough data
8.9
561
Not enough data
8.9
560
Performance
Not enough data
8.5
566
Platform - Mobile Device Management (MDM)
Not enough data
8.8
1066
Operating System
Not enough data
8.9
1118
Not enough data
8.7
1134
Not enough data
8.2
986
Management
Not enough data
8.5
1117
Not enough data
8.3
1056
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1054
Security
Not enough data
8.8
1085
Not enough data
Feature Not Available
Agentic AI - Mobile Device Management (MDM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI - Security Compliance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
AWS Directory Service and JumpCloud are categorized as Cloud Directory Services and User Provisioning and Governance Tools
Unique Categories
AWS Directory Service has no unique categories
Reviews
Reviewers' Company Size
AWS Directory Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Utilities
11.8%
Financial Services
11.8%
Computer Software
11.8%
Telecommunications
5.9%
Retail
5.9%
Other
52.9%
Information Technology and Services
22.5%
Computer Software
12.2%
Financial Services
7.9%
Computer & Network Security
7.3%
Hospital & Health Care
2.8%
Other
47.3%
Discussions
AWS Directory Service has no discussions with answers
What is JumpCloud used for?
8 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
What is JumpCloud used for?
3 Comments
KG
Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
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