Compare AWS Directory Service and JumpCloud 
At a Glance
Market Segments
Mid-Market (58.8% of reviews)
Mid-Market (54.0% of reviews)
Entry-Level Pricing
No pricing available
$3.00 1 User Per Month
AWS Directory Service
Star Rating
(20)4.1 out of 5
Market Segments
Mid-Market (58.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about AWS Directory ServiceJumpCloud
Star Rating
(3,943)4.5 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that JumpCloud excels in user experience, with a higher overall satisfaction rating compared to AWS Directory Service. Users appreciate JumpCloud's ability to manage users, devices, and SSO seamlessly, which simplifies their daily operations and reduces password fatigue.
- According to verified reviews, AWS Directory Service shines in its integration capabilities, particularly with other AWS services. Users highlight the ease of setup and the flexibility it offers, allowing for both cloud service interfaces and native protocol interactions, which is particularly beneficial for organizations with existing AWS infrastructure.
- Users say that JumpCloud's initial setup is notably quick and straightforward, making it an attractive option for businesses looking to implement identity management without extensive downtime. This ease of setup is frequently mentioned as a significant advantage over AWS Directory Service.
- Reviewers mention that while AWS Directory Service provides robust security features and centralized control, it may not cater as effectively to diverse user management needs compared to JumpCloud. Users in the DoD appreciate the managed service aspect, which alleviates the burden of server management.
- G2 reviewers highlight that JumpCloud's support quality is commendable, with users finding it easier to manage user accounts and devices. The inclusion of features like a password manager and MDM capabilities enhances the overall user experience, making it a preferred choice for many organizations.
- According to recent feedback, AWS Directory Service is praised for its strong compliance alignment and fine-grained access management, which are critical for organizations with stringent security requirements. However, the lack of recent reviews suggests that user experiences may not be as current as those for JumpCloud, which has a significantly higher volume of recent feedback.
Pricing
Entry-Level Pricing
AWS Directory Service
No pricing availableJumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Free Trial
AWS Directory Service
No trial information availableJumpCloud
Free Trial is available
Ratings
Meets Requirements
8.8
13
8.8
3,165
Ease of Use
8.5
13
9.0
3,198
Ease of Setup
9.4
9
8.8
2,957
Ease of Admin
8.9
9
9.0
2,720
Quality of Support
8.3
10
8.8
2,891
Has the product been a good partner in doing business?
9.0
8
9.0
2,582
Product Direction (% positive)
9.1
13
9.3
3,061
Features by Category
Authentication Options
Not enough data
9.1
1437
Not enough data
8.9
1375
Not enough data
9.1
1394
Not enough data
9.0
1354
Not enough data
8.9
1276
Not enough data
8.8
1201
Access Control Types
Not enough data
8.9
1305
Not enough data
8.8
1266
Not enough data
8.6
1239
Not enough data
8.4
1048
Not enough data
8.4
1113
Administration
Not enough data
8.8
1159
Not enough data
9.2
1330
Not enough data
9.1
1375
Not enough data
8.7
1326
Not enough data
8.8
1313
Platform
Not enough data
9.1
1315
Not enough data
8.8
1081
Not enough data
9.0
1226
Not enough data
8.5
1055
Not enough data
8.2
1230
Not enough data
8.4
1178
Not enough data
8.5
1115
User on/off Boarding
Not enough data
8.6
632
Not enough data
8.6
731
|
Verified
Not enough data
8.8
797
|
Verified
Not enough data
8.9
757
|
Verified
Not enough data
9.0
734
|
Verified
Not enough data
8.2
570
User Maintenance
Not enough data
8.9
789
|
Verified
Not enough data
8.6
725
|
Verified
Not enough data
8.5
646
|
Verified
Governance
Not enough data
8.0
578
Not enough data
8.3
635
|
Verified
Administration
Not enough data
8.1
750
|
Verified
Not enough data
7.4
577
Not enough data
8.6
759
|
Verified
Not enough data
8.3
622
|
Verified
Tracking
Not enough data
8.4
20
Not enough data
9.0
21
Not enough data
Feature Not Available
Management
Not enough data
8.9
19
Not enough data
8.6
20
Not enough data
9.2
20
Insights
Not enough data
9.2
16
Not enough data
8.8
16
Not enough data
Feature Not Available
Not enough data
8.3
17
Agentic AI - SaaS Spend Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Access Control
Not enough data
8.8
1345
Not enough data
8.9
1315
Not enough data
8.5
1249
Not enough data
8.3
1068
Administration
Not enough data
8.7
1218
Not enough data
8.7
1338
Not enough data
8.5
1131
Not enough data
8.5
1282
Functionality
Not enough data
9.0
1323
Not enough data
9.1
1309
Not enough data
8.9
1237
Scope
Not enough data
Feature Not Available
Not enough data
9.1
366
Security
Not enough data
8.5
358
Not enough data
Feature Not Available
Not enough data
8.7
345
Management
Not enough data
9.1
354
Not enough data
8.9
349
Not enough data
8.9
354
Not enough data
8.7
342
Not enough data
8.1
325
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
578
Not enough data
Feature Not Available
Not enough data
8.8
532
Not enough data
8.8
528
Not enough data
9.1
564
Not enough data
8.7
510
Functionality
Not enough data
9.2
551
Not enough data
9.2
546
Not enough data
8.6
468
Not enough data
8.6
437
Not enough data
9.1
535
Not enough data
9.0
528
Not enough data
8.7
488
Not enough data
8.3
81
Not enough data
8.9
473
Not enough data
8.7
440
Monitoring
Not enough data
8.7
514
Not enough data
8.6
533
Not enough data
Feature Not Available
Reporting
Not enough data
8.6
514
Not enough data
8.5
517
Functionality
Not enough data
8.8
905
Not enough data
8.8
939
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
1044
Not enough data
9.2
1066
Not enough data
8.7
1021
Not enough data
8.8
993
Not enough data
Feature Not Available
Compliance
Not enough data
8.7
803
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Not enough data
9.0
1403
Not enough data
8.4
1200
Not enough data
9.1
1355
Not enough data
9.0
1349
Not enough data
9.2
1385
Not enough data
9.1
1343
Type
Not enough data
8.2
1060
Not enough data
9.0
1362
Reporting
Not enough data
8.4
1250
Not enough data
8.4
1286
Not enough data
8.5
160
Not enough data
8.4
161
Authentication & Authorization - Identity and Access Management (IAM)
Not enough data
8.8
155
Administration & Governance - Identity and Access Management (IAM)
Not enough data
8.6
164
Not enough data
8.7
157
Generative AI - Identity and Access Management (IAM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
8.5
582
Not enough data
8.1
560
Not enough data
8.0
539
Not enough data
8.3
572
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Maintenance
Not enough data
8.8
584
Not enough data
7.8
515
Communication
Not enough data
7.9
518
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security
Not enough data
8.8
557
Not enough data
8.8
549
Device Support
Not enough data
Feature Not Available
Not enough data
8.9
565
Not enough data
8.9
562
Performance
Not enough data
8.5
567
AI Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk Management & Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Lifecycle Management
Not enough data
Not enough data
Access Control and Security
Not enough data
Not enough data
Collaboration and Communication
Not enough data
Not enough data
Agentic AI - AI Governance Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Non-Human Identity Management (NHIM) SolutionsHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
Lifecycle & Provisioning - Non-Human Identity Management (NHIM) Solutions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access, Authentication & Authorization - Non-Human Identity Management (NHIM) Solutions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility, Governance & Compliance - Non-Human Identity Management (NHIM) Solutions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.8
1068
Operating System
Not enough data
9.0
1131
Not enough data
8.7
1143
Not enough data
8.2
987
Management
Not enough data
8.5
1119
Not enough data
8.3
1051
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1051
Security
Not enough data
8.8
1085
Not enough data
Feature Not Available
Agentic AI - Mobile Device Management (MDM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI - Security Compliance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
AWS Directory Service and JumpCloud are categorized as Cloud Directory Services and User Provisioning and Governance Tools
Unique Categories
AWS Directory Service has no unique categories
JumpCloud is categorized as Security Compliance, Password Policy Enforcement, Unified Endpoint Management (UEM), SaaS Spend Management, Privileged Access Management (PAM), Remote Support, Identity and Access Management (IAM), Single Sign-On (SSO), Mobile Device Management (MDM), Non-Human Identity Management (NHIM) Solutions, and AI Governance Tools
Reviews
Reviewers' Company Size
AWS Directory Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Utilities
11.8%
Financial Services
11.8%
Computer Software
11.8%
Telecommunications
5.9%
Retail
5.9%
Other
52.9%
Information Technology and Services
22.4%
Computer Software
12.6%
Financial Services
8.0%
Computer & Network Security
7.3%
Hospital & Health Care
2.8%
Other
47.0%
Discussions
AWS Directory Service has no discussions with answers
What is JumpCloud used for?
6 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
Do you want a copy?
4 Comments
JB
Jumpcloud has a ton of Policies, but I just checked and I don't see that one. You could push the powershell script with a command.
With that being said,...Read more
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