Compare AWS Directory Service and JumpCloud 
Featured Products
At a Glance
Market Segments
Mid-Market (58.8% of reviews)
Mid-Market (53.5% of reviews)
Entry-Level Pricing
No pricing available
$3.00 1 User Per Month
AWS Directory Service
Star Rating
(20)4.1 out of 5
Market Segments
Mid-Market (58.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about AWS Directory ServiceJumpCloud
Star Rating
(3,792)4.5 out of 5
Market Segments
Mid-Market (53.5% of reviews)
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that JumpCloud excels in providing a consistent user experience across IT teams, which is particularly beneficial for organizations with shared workstations. Users appreciate the automated access management that adjusts permissions seamlessly after internal role changes, enhancing security and efficiency.
- Users say that AWS Directory Service stands out for its seamless integration with other AWS services, allowing for centralized control and fine-grained access management. This integration is especially valued by users in regulated environments, such as the DoD, where compliance and security are paramount.
- Reviewers mention that JumpCloud's initial setup is notably quick and straightforward, making it an attractive option for organizations looking to streamline their user management processes. Users have highlighted the ease of transitioning from a fragmented user account system to a unified platform.
- According to verified reviews, AWS Directory Service is praised for its flexibility and ease of setup, with users noting that it allows for interfacing with both cloud services and native protocols like LDAP. This flexibility is a significant advantage for organizations with diverse IT environments.
- G2 reviewers highlight that while AWS Directory Service has a strong ease of setup score, JumpCloud slightly edges it out in overall usability, with users reporting a more intuitive experience when managing user accounts and permissions across various platforms.
- Users express that both products provide solid support, but JumpCloud receives slightly higher marks for quality of support, with users appreciating the responsiveness and helpfulness of the support team when addressing issues or questions.
Pricing
Entry-Level Pricing
AWS Directory Service
No pricing availableJumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Free Trial
AWS Directory Service
No trial information availableJumpCloud
Free Trial is available
Ratings
Meets Requirements
8.8
13
8.8
3,079
Ease of Use
8.5
13
9.0
3,112
Ease of Setup
9.4
9
8.8
2,872
Ease of Admin
8.9
9
9.0
2,684
Quality of Support
8.3
10
8.8
2,811
Has the product been a good partner in doing business?
9.0
8
9.0
2,548
Product Direction (% positive)
9.1
13
9.3
2,985
Features by Category
Authentication Options
Not enough data
9.1
1426
Not enough data
8.9
1373
Not enough data
9.1
1384
Not enough data
9.0
1352
Not enough data
8.9
1275
Not enough data
8.8
1203
Access Control Types
Not enough data
8.9
1301
Not enough data
8.9
1268
Not enough data
8.6
1233
Not enough data
8.4
1051
Not enough data
8.4
1115
Administration
Not enough data
8.8
1158
Not enough data
9.2
1325
Not enough data
9.1
1371
Not enough data
8.7
1327
Not enough data
8.8
1313
Platform
Not enough data
9.1
1313
Not enough data
8.8
1083
Not enough data
9.0
1230
Not enough data
8.5
1057
Not enough data
8.2
1229
Not enough data
8.4
1178
Not enough data
8.5
1119
User on/off Boarding
Not enough data
8.6
633
Not enough data
8.6
731
|
Verified
Not enough data
8.8
796
|
Verified
Not enough data
8.9
752
|
Verified
Not enough data
9.0
733
|
Verified
Not enough data
8.2
571
User Maintenance
Not enough data
8.9
788
|
Verified
Not enough data
8.5
725
|
Verified
Not enough data
8.5
647
|
Verified
Governance
Not enough data
8.0
579
Not enough data
8.3
635
|
Verified
Administration
Not enough data
8.1
751
|
Verified
Not enough data
7.4
577
Not enough data
8.6
757
|
Verified
Not enough data
8.3
623
|
Verified
Tracking
Not enough data
8.3
19
Not enough data
9.0
20
Not enough data
Feature Not Available
Management
Not enough data
8.9
19
Not enough data
8.5
19
Not enough data
9.1
19
Insights
Not enough data
9.2
16
Not enough data
8.8
16
Not enough data
Feature Not Available
Not enough data
8.3
17
Agentic AI - SaaS Spend Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Access Control
Not enough data
8.8
1340
Not enough data
8.9
1312
Not enough data
8.5
1231
Not enough data
8.3
1070
Administration
Not enough data
8.7
1199
Not enough data
8.7
1315
Not enough data
8.4
1111
Not enough data
8.5
1260
Functionality
Not enough data
9.0
1292
Not enough data
9.1
1287
Not enough data
8.9
1237
Scope
Not enough data
Feature Not Available
Not enough data
9.1
366
Security
Not enough data
8.5
360
Not enough data
Feature Not Available
Not enough data
8.7
348
Management
Not enough data
9.1
356
Not enough data
8.9
352
Not enough data
8.9
356
Not enough data
8.7
346
Not enough data
8.1
329
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
579
Not enough data
Feature Not Available
Not enough data
8.8
533
Not enough data
8.8
529
Not enough data
9.2
566
Not enough data
8.8
512
Functionality
Not enough data
9.2
552
Not enough data
9.2
547
Not enough data
8.6
470
Not enough data
8.6
437
Not enough data
9.1
536
Not enough data
9.0
529
Not enough data
8.7
490
Not enough data
8.3
81
Not enough data
8.9
474
Not enough data
8.7
442
Monitoring
Not enough data
8.7
516
Not enough data
8.6
535
Not enough data
Feature Not Available
Reporting
Not enough data
8.6
516
Not enough data
8.5
519
Functionality
Not enough data
8.8
905
Not enough data
8.8
939
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
1046
Not enough data
9.2
1066
Not enough data
8.7
1023
Not enough data
8.8
995
Not enough data
Feature Not Available
Compliance
Not enough data
8.7
805
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Not enough data
9.0
1398
Not enough data
8.4
1200
Not enough data
9.1
1351
Not enough data
9.0
1349
Not enough data
9.2
1383
Not enough data
9.1
1339
Type
Not enough data
8.2
1062
Not enough data
9.0
1361
Reporting
Not enough data
8.4
1249
Not enough data
8.4
1287
Not enough data
8.5
160
Not enough data
8.4
161
Authentication & Authorization - Identity and Access Management (IAM)
Not enough data
8.8
156
Administration & Governance - Identity and Access Management (IAM)
Not enough data
8.6
160
Not enough data
8.7
158
Generative AI - Identity and Access Management (IAM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
8.5
581
Not enough data
8.1
560
Not enough data
8.0
539
Not enough data
8.3
572
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Maintenance
Not enough data
8.8
584
Not enough data
7.8
516
Communication
Not enough data
7.9
519
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security
Not enough data
8.8
557
Not enough data
8.8
548
Device Support
Not enough data
Feature Not Available
Not enough data
8.9
563
Not enough data
8.9
561
Performance
Not enough data
8.5
566
Platform - Mobile Device Management (MDM)
Not enough data
8.8
1070
Operating System
Not enough data
8.9
1126
Not enough data
8.7
1140
Not enough data
8.2
989
Management
Not enough data
8.5
1119
Not enough data
8.3
1056
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1055
Security
Not enough data
8.8
1086
Not enough data
Feature Not Available
Agentic AI - Mobile Device Management (MDM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI - Security Compliance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
AWS Directory Service and JumpCloud are categorized as Cloud Directory Services and User Provisioning and Governance Tools
Unique Categories
AWS Directory Service has no unique categories
Reviews
Reviewers' Company Size
AWS Directory Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Utilities
11.8%
Financial Services
11.8%
Computer Software
11.8%
Telecommunications
5.9%
Retail
5.9%
Other
52.9%
Information Technology and Services
22.5%
Computer Software
12.4%
Financial Services
8.0%
Computer & Network Security
7.2%
Hospital & Health Care
2.9%
Other
47.1%
Discussions
AWS Directory Service has no discussions with answers
What is JumpCloud used for?
8 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
What is JumpCloud used for?
3 Comments
KG
Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
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