Compare AWS Directory Service and JumpCloud 
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At a Glance
Market Segments
Mid-Market (58.8% of reviews)
Mid-Market (53.3% of reviews)
Entry-Level Pricing
No pricing available
$3.00 1 User Per Month
AWS Directory Service
Star Rating
(20)4.1 out of 5
Market Segments
Mid-Market (58.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about AWS Directory ServiceJumpCloud
Star Rating
(3,733)4.5 out of 5
Market Segments
Mid-Market (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that AWS Directory Service excels in "Ease of Setup" with a score of 9.1, making it a preferred choice for organizations looking for a straightforward implementation process. In contrast, JumpCloud, while still strong, has a slightly lower score of 8.8 in this area.
- Reviewers mention that JumpCloud shines in "Ease of Use" with a score of 9.0, indicating a more user-friendly interface compared to AWS Directory Service, which has a score of 8.1. This can significantly impact daily operations for users who prioritize intuitive navigation.
- G2 users highlight JumpCloud's superior "Multi-Factor Authentication" capabilities, scoring 9.2, which is crucial for organizations focused on security. AWS Directory Service also performs well with a score of 9.1, but the additional features in JumpCloud make it a more robust option for security-conscious users.
- Users on G2 report that AWS Directory Service offers better "Active Directory integration" with a score of 8.8, which is essential for businesses already using Microsoft services. JumpCloud, while providing LDAP integration at 8.9, does not match the seamless integration experience of AWS for existing Active Directory users.
- Reviewers mention that JumpCloud's "User Provisioning" feature is rated highly at 9.0, making it easier for organizations to manage user access efficiently. AWS Directory Service, while effective, does not match this level of user provisioning ease, which can be a deciding factor for companies with high turnover rates.
- Users say that AWS Directory Service has a slight edge in "Quality of Support" with a score of 8.5 compared to JumpCloud's 8.8. This suggests that AWS may provide more reliable support options, which is critical for businesses that require immediate assistance during technical issues.
Pricing
Entry-Level Pricing
AWS Directory Service
No pricing availableJumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Free Trial
AWS Directory Service
No trial information availableJumpCloud
Free Trial is available
Ratings
Meets Requirements
8.8
13
8.8
3,055
Ease of Use
8.5
13
9.0
3,086
Ease of Setup
9.4
9
8.8
2,846
Ease of Admin
8.9
9
9.0
2,667
Quality of Support
8.3
10
8.8
2,787
Has the product been a good partner in doing business?
9.0
8
9.0
2,531
Product Direction (% positive)
9.1
13
9.3
2,959
Features by Category
Authentication Options
Not enough data
9.1
1420
Not enough data
8.9
1369
Not enough data
9.1
1379
Not enough data
9.0
1351
Not enough data
8.9
1272
Not enough data
8.8
1201
Access Control Types
Not enough data
8.9
1295
Not enough data
8.9
1267
Not enough data
8.6
1232
Not enough data
8.4
1052
Not enough data
8.4
1114
Administration
Not enough data
8.8
1157
Not enough data
9.2
1323
Not enough data
9.1
1364
Not enough data
8.7
1326
Not enough data
8.8
1311
Platform
Not enough data
9.1
1307
Not enough data
8.8
1083
Not enough data
9.0
1231
Not enough data
8.5
1057
Not enough data
8.2
1228
Not enough data
8.4
1178
Not enough data
8.5
1119
User on/off Boarding
Not enough data
8.6
632
Not enough data
8.6
729
|
Verified
Not enough data
8.8
794
|
Verified
Not enough data
8.9
748
|
Verified
Not enough data
9.0
730
|
Verified
Not enough data
8.2
570
User Maintenance
Not enough data
8.9
787
|
Verified
Not enough data
8.5
724
|
Verified
Not enough data
8.5
646
|
Verified
Governance
Not enough data
8.0
578
Not enough data
8.3
633
|
Verified
Administration
Not enough data
8.1
747
|
Verified
Not enough data
7.4
576
Not enough data
8.6
756
|
Verified
Not enough data
8.3
621
|
Verified
Tracking
Not enough data
8.3
19
Not enough data
9.0
20
Not enough data
Feature Not Available
Management
Not enough data
8.9
19
Not enough data
8.5
19
Not enough data
9.1
19
Insights
Not enough data
9.2
16
Not enough data
8.8
16
Not enough data
Feature Not Available
Not enough data
8.3
17
Agentic AI - SaaS Spend Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Access Control
Not enough data
8.8
1340
Not enough data
8.9
1312
Not enough data
8.5
1231
Not enough data
8.3
1069
Administration
Not enough data
8.7
1200
Not enough data
8.7
1309
Not enough data
8.4
1110
Not enough data
8.5
1259
Functionality
Not enough data
9.0
1284
Not enough data
9.1
1280
Not enough data
8.9
1238
Scope
Not enough data
Feature Not Available
Not enough data
9.1
361
Security
Not enough data
8.5
361
Not enough data
Feature Not Available
Not enough data
8.7
349
Management
Not enough data
9.1
357
Not enough data
8.9
352
Not enough data
8.9
356
Not enough data
8.7
347
Not enough data
8.1
330
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
579
Not enough data
Feature Not Available
Not enough data
8.8
532
Not enough data
8.8
528
Not enough data
9.2
566
Not enough data
8.8
512
Functionality
Not enough data
9.2
551
Not enough data
9.2
547
Not enough data
8.6
470
Not enough data
8.6
437
Not enough data
9.1
536
Not enough data
9.0
529
Not enough data
8.7
489
Not enough data
8.3
81
Not enough data
8.9
474
Not enough data
8.7
442
Monitoring
Not enough data
8.7
516
Not enough data
8.6
535
Not enough data
Feature Not Available
Reporting
Not enough data
8.6
516
Not enough data
8.5
518
Functionality
Not enough data
8.8
905
Not enough data
8.8
940
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
1046
Not enough data
9.2
1066
Not enough data
8.7
1023
Not enough data
8.8
996
Not enough data
Feature Not Available
Compliance
Not enough data
8.7
806
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Not enough data
9.0
1396
Not enough data
8.4
1200
Not enough data
9.1
1347
Not enough data
9.0
1346
Not enough data
9.2
1381
Not enough data
9.1
1338
Type
Not enough data
8.2
1063
Not enough data
9.0
1359
Reporting
Not enough data
8.4
1250
Not enough data
8.4
1288
Not enough data
8.5
161
Not enough data
8.4
162
Authentication & Authorization - Identity and Access Management (IAM)
Not enough data
8.8
157
Administration & Governance - Identity and Access Management (IAM)
Not enough data
8.6
161
Not enough data
8.7
159
Generative AI - Identity and Access Management (IAM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
8.5
579
Not enough data
8.1
560
Not enough data
8.0
538
Not enough data
8.3
570
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Maintenance
Not enough data
8.8
584
Not enough data
7.8
515
Communication
Not enough data
7.9
519
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security
Not enough data
8.8
556
Not enough data
8.8
548
Device Support
Not enough data
Feature Not Available
Not enough data
8.9
561
Not enough data
8.9
560
Performance
Not enough data
8.5
566
Platform - Mobile Device Management (MDM)
Not enough data
8.8
1066
Operating System
Not enough data
8.9
1118
Not enough data
8.7
1134
Not enough data
8.2
986
Management
Not enough data
8.5
1117
Not enough data
8.3
1056
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1054
Security
Not enough data
8.8
1085
Not enough data
Feature Not Available
Agentic AI - Mobile Device Management (MDM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI - Security Compliance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
AWS Directory Service and JumpCloud are categorized as Cloud Directory Services and User Provisioning and Governance Tools
Unique Categories
AWS Directory Service has no unique categories
Reviews
Reviewers' Company Size
AWS Directory Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Utilities
11.8%
Financial Services
11.8%
Computer Software
11.8%
Telecommunications
5.9%
Retail
5.9%
Other
52.9%
Information Technology and Services
22.5%
Computer Software
12.2%
Financial Services
7.9%
Computer & Network Security
7.3%
Hospital & Health Care
2.8%
Other
47.2%
Discussions
AWS Directory Service has no discussions with answers
What is JumpCloud used for?
8 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
What is JumpCloud used for?
3 Comments
KG
Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
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