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# AWS Directory Service vs JumpCloud Comparison - What are their main differences?

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AWS Directory ServiceJumpCloud[+ Add Product](#)

Pricing

**AWS Directory Service**
No pricing available

**JumpCloud**
Free Trial

**$3.00** Per User Per Month · Cloud Directory

**$11.00** Per User Per Month · Device Management

**$13.00** Per User Per Month · SSO

**$15.00** Per User Per Month · Core Directory

**$22.00** Per User Per Month · Platform

**$27.00** Per User Per Month · Platform Prime

Show more

**Pricing Insights**
from reviews

Perceived Cost

**AWS Directory Service**
Not enough reviews yet

**JumpCloud**
$$$$$

Average Discount

**AWS Directory Service**
Not enough reviews yet

**JumpCloud**
13%

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**AWS Directory Service** 6 months
Based on 100 responses

**JumpCloud** 6 months
Based on 100 responses

Return on Investment

**AWS Directory Service** 6 months
Based on 100 responses

**JumpCloud** 6 months
Based on 100 responses

**Pros & Cons**
from reviews

**AWS Directory Service**
Not enough data

**JumpCloud**

Ease of Use (881)

Device Management (664)

Missing Features (382)

Improvement Needed (301)

Integrations

**AWS Directory Service**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/amazon-ec2.jpg "Product Avatar Image")

Amazon EC2

](https://www.g2.com/products/amazon-ec2/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/amazon-elastic-container-service-amazon-ecs.jpg "Product Avatar Image")

Amazon Elastic Container...

](https://www.g2.com/products/amazon-elastic-container-service-amazon-ecs/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_504423766e296a0eeef13491cb738385/amazon-fsx.png "Product Avatar Image")

Amazon FSx

](https://www.g2.com/products/amazon-fsx/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/aws-identity-and-access-management-iam.jpg "Product Avatar Image")

AWS IAM

](https://www.g2.com/products/aws-identity-and-access-management-iam/reviews)[
View all
](https://www.g2.com/products/aws-directory-service/integrations)

**JumpCloud**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_aa32fa23598dc6c153bb17435c1c1d13/activedirectory-domain-controller-for-windows-2016.png "Product Avatar Image")

ActiveDirectory Domain...

](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4779cfb4c2599a3c393d0760d3fdb570/0673e7c9-1380-4a47-bc24-e35226c43662.png "Product Avatar Image")

Activepieces

](https://www.g2.com/products/activepieces/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f32312ab58fff0da8324cf2f23238814/adaptive-from-workday.png "Product Avatar Image")

Adaptive from Workday

](https://www.g2.com/products/adaptive-from-workday/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/amazon-ec2.jpg "Product Avatar Image")

Amazon EC2

](https://www.g2.com/products/amazon-ec2/reviews)[
View all
](https://www.g2.com/products/jumpcloud/integrations)

Screenshots

**AWS Directory Service**
No screenshot available

**JumpCloud**
 ![JumpCloud screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1454133/Devices-MDM-WindowsMDMOverview.png)

**Ratings**
from reviews

Meets Requirements

**AWS Directory Service**

**8.9** /10

Based on 14 responses

**JumpCloud**

**8.8** /10

Based on 3,320 responses

Ease of Use

**AWS Directory Service**

**8.6** /10

Based on 14 responses

**JumpCloud**

**9.0** /10

Based on 3,358 responses

Ease of Setup

**AWS Directory Service**

**9.3** /10

Based on 10 responses

**JumpCloud**

**8.8** /10

Based on 3,110 responses

Ease of Admin

**AWS Directory Service**

**8.9** /10

Based on 9 responses

**JumpCloud**

**9.0** /10

Based on 2,820 responses

Quality of Support

**AWS Directory Service**

**8.5** /10

Based on 11 responses

**JumpCloud**

**8.8** /10

Based on 3,031 responses

Has the product been a good partner in doing business?

**AWS Directory Service**

**9.0** /10

Based on 8 responses

**JumpCloud**

**9.0** /10

Based on 2,677 responses

Product Direction (% positive)

**AWS Directory Service**

**9.2** /10

Based on 14 responses

**JumpCloud**

**9.3** /10

Based on 3,190 responses

**Features**
ratings from reviews

User Provisioning and Governance Tools

Not enough data

**8.5** /10

Based on 939 responses

Single Sign-On (SSO)

Not enough data

**9.0** /10

Based on 1,595 responses

SaaS Spend Management

Not enough data

**8.8** /10

Based on 26 responses

Uncover more feature rated insights from real users to improve your shopping experience.

See it for free

Cloud Directory Services

Not enough data

**8.6** /10

Based on 1,745 responses

Unified Endpoint Management (UEM)

Not enough data

**8.8** /10

Based on 418 responses

Privileged Access Management (PAM)

Not enough data

**8.8** /10

Based on 671 responses

Password Policy Enforcement

Not enough data

**8.8** /10

Based on 1,187 responses

Identity and Access Management (IAM)

Not enough data

**8.8** /10

Based on 1,566 responses

Remote Support

Not enough data

**8.5** /10

Based on 676 responses

Mobile Device Management (MDM)

Not enough data

**9.2** /10

Based on 1,285 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
16.7%

Mid-Market(51-1000 emp.)
55.6%

Enterprise(\> 1000 emp.)
27.8%

Small-Business(50 or fewer emp.)
16.7%

Mid-Market(51-1000 emp.)
55.6%

Enterprise(\> 1000 emp.)
27.8%

Small-Business(50 or fewer emp.)
35.0%

Mid-Market(51-1000 emp.)
54.7%

Enterprise(\> 1000 emp.)
10.3%

Small-Business(50 or fewer emp.)
35.0%

Mid-Market(51-1000 emp.)
54.7%

Enterprise(\> 1000 emp.)
10.3%

**Reviewers' Industry**

[![AWS Directory Service](https://images.g2crowd.com/uploads/product/hd_favicon/1528476471/aws-directory-service.svg "AWS Directory Service")](https://www.g2.com/products/aws-directory-service/reviews)
AWS Directory Service

Utilities
11.1%

Financial Services
11.1%

Computer Software
11.1%

Consulting
5.6%

Telecommunications
5.6%

Other
55.6%

[![JumpCloud](https://images.g2crowd.com/uploads/product/hd_favicon/fa23ee0364cbcc0d2ea2729498b45992/jumpcloud.svg "JumpCloud")](https://www.g2.com/products/jumpcloud/reviews)
JumpCloud

Information Technology and Services
22.3%

Computer Software
12.8%

Financial Services
8.0%

Computer & Network Security
7.1%

Hospital & Health Care
2.8%

Other
47.0%

Alternatives

**AWS Directory Service Alternatives**

 ![Microsoft Entra ID](https://images.g2crowd.com/uploads/product/hd_favicon/a8a99a96fda235658139f710592f8a53/microsoft-entra-id.svg "Microsoft Entra ID")

[
Microsoft Entra ID
](/products/microsoft-entra-id/reviews)

 ![Okta](https://images.g2crowd.com/uploads/product/hd_favicon/fc3b8f792177eb1565971fd0bb450896/okta.svg "Okta")

[
Okta
](/products/okta/reviews)

 ![OneLogin](https://images.g2crowd.com/uploads/product/hd_favicon/1487565710/onelogin.svg "OneLogin")

[
OneLogin
](/products/onelogin/reviews)

 ![Rippling IT](https://images.g2crowd.com/uploads/product/hd_favicon/e45591524abb0a8b874bc8ddc14a2b82/rippling-it.svg "Rippling IT")

[
Rippling IT
](/products/rippling-it/reviews)

**JumpCloud Alternatives**

 ![Rippling](https://images.g2crowd.com/uploads/product/hd_favicon/49f7d8e6cbfe097f90afa19d824891bc/rippling.svg "Rippling")

[
Rippling
](/products/rippling/reviews)

 ![Okta](https://images.g2crowd.com/uploads/product/hd_favicon/fc3b8f792177eb1565971fd0bb450896/okta.svg "Okta")

[
Okta
](/products/okta/reviews)

 ![Microsoft Entra ID](https://images.g2crowd.com/uploads/product/hd_favicon/a8a99a96fda235658139f710592f8a53/microsoft-entra-id.svg "Microsoft Entra ID")

[
Microsoft Entra ID
](/products/microsoft-entra-id/reviews)

 ![OneLogin](https://images.g2crowd.com/uploads/product/hd_favicon/1487565710/onelogin.svg "OneLogin")

[
OneLogin
](/products/onelogin/reviews)

## AWS Directory Service vs JumpCloud FAQs

Generated using AI

Last updated: November 14, 2026

### What is the difference between AWS Directory Service vs JumpCloud?

AWS Directory Service is strongest for managed Microsoft Active Directory in AWS, while JumpCloud is distinguished by its broader cloud identity and cross-platform device-management use cases.

| Dimension | [AWS Directory Service](https://www.g2.com/products/aws-directory-service/reviews) | [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.1/5 (20+ reviews) | 4.5/5 (4.1k+ reviews) |
| Largest Segment | Mid-Market | Mid-Market |
| Ease of Setup score | 9.3 | 8.8 |
| Quality of Support score | 8.5 | 8.8 |
| Top Reviewer-Cited Strength | Managed Active Directory and AWS workload authentication | Ease of Use, 800+ mentions; Device Management, 600+ mentions |

### How do the pricing models of AWS Directory Service and JumpCloud compare?

JumpCloud reviewers report stronger value satisfaction than AWS Directory Service, with JumpCloud scoring 4.5/5 and AWS Directory Service scoring 4.1/5 on overall G2 ratings.

- **AWS Directory Service:** In recent reviews, users value reduced directory-server maintenance and straightforward AWS deployment, while one reviewer says it can cost more than self-managed Active Directory for very small environments.
- **JumpCloud:** Recent reviewers value consolidating identity and device tools, but also describe pricing as high or increasing, particularly as users and features are added.

### What are the best alternatives to AWS Directory Service and JumpCloud?

Rippling, Microsoft Entra ID, and Okta are the three leading alternatives to AWS Directory Service and JumpCloud in G2's shared alternatives ranking.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [AWS Directory Service](https://www.g2.com/products/aws-directory-service/reviews) | 4.1/5 (20+ reviews) | Mid-Market | — | Managed Active Directory for AWS workloads |
| [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) | 4.5/5 (4.1k+ reviews) | Mid-Market | Recent reviewers cite rising costs as users and features are added. | Centralized identity and cross-platform device management |
| [Rippling](https://www.g2.com/products/rippling/reviews) | 4.7/5 (15.2k+ reviews) | Mid-Market | — | — |
| [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) | 4.5/5 (900+ reviews) | Mid-Market | — | — |
| [Okta](https://www.g2.com/products/okta/reviews) | 4.5/5 (1.4k+ reviews) | Mid-Market | — | — |

### Which Cloud Directory Services features should I prioritize when comparing AWS Directory Service and JumpCloud?

Prioritize directory and identity management, device management, security controls, integrations, and administrative usability when evaluating AWS Directory Service and JumpCloud.

- **Identity and directory management:** Recent AWS reviews emphasize extending existing Active Directory into AWS; JumpCloud reviewers describe centralized user, identity, and access management, with User Management cited in 400+ reviews.
- **Device management:** JumpCloud's Device Management theme appears in 600+ reviews, and recent reviewers highlight managing Windows, macOS, and Linux devices from one console.
- **Security controls:** JumpCloud's Security theme appears in 500+ reviews; recent reviewers cite MFA, conditional access, policy enforcement, and remote device controls.
- **Integrations:** AWS reviewers cite authentication for AWS services, while JumpCloud reviewers describe connecting business applications and directories; its Integrations theme appears in 400+ reviews.
- **Ease of administration:** JumpCloud scores 9.0 and AWS Directory Service 8.9 on Ease of Admin, indicating near parity; recent JumpCloud reviews value its centralized dashboard.

### What are the pros and cons of AWS Directory Service vs JumpCloud?

AWS Directory Service's headline strength is managed Active Directory for AWS workloads, while JumpCloud's is unified identity and cross-platform device management.

- **AWS Directory Service strengths:** Recent reviewers value managed directory operations, centralized authentication for AWS services, and reduced domain-controller maintenance.
- **AWS Directory Service trade-offs:** Reviewers describe restrictions on advanced Active Directory, schema, and Group Policy customization; complex administration can still require Active Directory expertise.
- **JumpCloud strengths:** Ease of Use is cited in 800+ reviews and Device Management in 600+; recent reviewers praise centralized user and device administration, remote commands, and support for multiple operating systems.
- **JumpCloud trade-offs:** Missing Features appears in 300+ reviews. Recent reviewers also call out gaps in reporting, software catalog breadth, advanced macOS controls, and password-manager polish.

### Is AWS Directory Service or JumpCloud better for small businesses?

JumpCloud is the stronger small-business fit because recent small-organization reviews describe consolidating identity, device, and security tools, while both products' largest reviewer segment is Mid-Market.

- **AWS Directory Service:** Largest segment: Mid-Market. A recent reviewer values avoiding additional domain-controller maintenance, while noting that pricing can be higher than self-managed Active Directory for very small environments.
- **JumpCloud:** Largest segment: Mid-Market. Recent reviewers describe it as useful for startups and small IT operations because it combines identity, device management, and security tools in one platform.

### Which Cloud Directory Services platform has better integrations?

JumpCloud has the stronger integration signal, with reviewers citing a broader range of business applications and directory connections; AWS Directory Service reviewers focus on AWS services.

- **AWS Directory Service:** Recent reviews cite Amazon EC2, Amazon FSx, and AWS IAM Identity Center for authentication and directory use. AWS Organizations, Amazon EC2, and Amazon FSx each have fewer than 10 all-time integration mentions.
- **JumpCloud:** Recent reviews cite Google Workspace, Microsoft 365, Cloudflare Zero Trust, and application SSO connections. Google Workspace is mentioned in 100+ G2 reviews.

### How do AWS Directory Service and JumpCloud compare on customer support?

JumpCloud leads AWS Directory Service on Quality of Support by 0.3 points, scoring 8.8 versus 8.5.

- **AWS Directory Service:** Recent reviewers describe support for managed directory operations and report support scores of 7.0 and 6.0 in individual reviews.
- **JumpCloud:** Recent reviewers praise responsive support, troubleshooting, and onboarding assistance; individual reviews include support scores of 7.0 and 6.0.

### Which is easier to implement, AWS Directory Service or JumpCloud?

AWS Directory Service leads JumpCloud on Ease of Setup by 0.5 points, scoring 9.3 versus 8.8; JumpCloud scores 9.0 on Ease of Admin compared with AWS Directory Service's 8.9.

- **AWS Directory Service:** Recent reviewers describe straightforward deployment and managed setup, while noting that advanced Active Directory configuration can require expertise.
- **JumpCloud:** Recent reviewers often describe agent deployment and device enrollment as easy, but others report a cumbersome initial setup and complexity configuring advanced features or SSO.

### Which product has better Security?

Security is the focus feature across AWS Directory Service and JumpCloud reviews.

- **AWS Directory Service:** Recent reviewers cite centralized authentication for AWS workloads, managed directory operations, and reduced server-maintenance responsibilities as security-related benefits.
- **JumpCloud:** Security is cited in 500+ reviews. Recent reviewers highlight MFA, conditional access, device policies, remote lock and erase, and cross-platform endpoint controls.