G2 reviewers report that Chili Piper excels in user support, with many users praising the dedicated customer success managers who provide valuable assistance during implementation and ongoing use. One user highlighted how their CSM was instrumental in helping them navigate the platform after a team member left, showcasing the strong partnership Chili Piper fosters.
Users say that Chili Piper's intuitive user experience makes it easy to adopt, with a small learning curve that allows teams to quickly scale their usage. Reviewers appreciate how the platform integrates seamlessly across multiple tools, enabling them to schedule calls without disrupting their workflow.
According to verified reviews, Avoma shines in its ability to automate meeting notes and action items, which significantly reduces the stress of capturing important details during calls. Users find this feature particularly helpful for maintaining focus during discussions, as it alleviates the need to take notes manually.
Reviewers mention that while Avoma offers strong transcription accuracy and team management capabilities, it may not be as user-friendly for scheduling and routing leads compared to Chili Piper. Some users expressed challenges with the platform's flexibility in meeting their specific workflow needs.
G2 reviewers highlight that both products have similar star ratings, but Chili Piper benefits from a larger volume of recent reviews, indicating a more consistent user experience. This recent feedback suggests that users are currently satisfied with Chili Piper's performance and support.
Users report that while Avoma is effective for capturing and organizing meeting content, it may lag behind Chili Piper in terms of integration capabilities with platforms like Salesforce and MS Teams. Chili Piper users appreciate its robust integration features, which enhance their overall productivity and ease of use.
Pricing
Entry-Level Pricing
Avoma
Startup
$19.00
1 User Per Month
Unlimited AI Meeting Assistant and 1:1 Scheduler for small teams
Is video conferencing for meetings included in all packages?
2 Comments
Official Response from Chili Piper
Yes! Zoom, GoToMeeting, and other video conferencing is included in all subscriptions. The difference in Concierge Live is that it allows for real-time...Read more
Is there anyway to automatically offer up times based off multiple participants' calendars?
2 Comments
DC
Hey Matt,
Chili Piper has this feature. You can create a meeting type that includes multiple people, you could even use suggested times to include...Read more
I have a complex process. How long does it take to setup Chili Piper?
1 Comment
Official Response from Chili Piper
Our app installs in a few clicks. To make sure you have the right settings for everyone in your team, it can take an admin, depending on the team size...Read more
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