Compare Avoma and Chili Piper

At a Glance
Avoma
Avoma
Star Rating
(1,355)4.6 out of 5
Market Segments
Small-Business (53.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$19.00 1 User Per Month
Browse all 3 pricing plans
Chili Piper
Chili Piper
Star Rating
(730)4.6 out of 5
Market Segments
Mid-Market (62.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$15.00 1 Users Per Month
Browse all 6 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Chili Piper excels in user support, with many users praising the dedicated customer success managers who provide valuable assistance during implementation and ongoing use. One user highlighted how their CSM was instrumental in helping them navigate the platform after a team member left, showcasing the strong partnership Chili Piper fosters.
  • Users say that Chili Piper's intuitive user experience makes it easy to adopt, with a small learning curve that allows teams to quickly scale their usage. Reviewers appreciate how the platform integrates seamlessly across multiple tools, enabling them to schedule calls without disrupting their workflow.
  • According to verified reviews, Avoma shines in its ability to automate meeting notes and action items, which significantly reduces the stress of capturing important details during calls. Users find this feature particularly helpful for maintaining focus during discussions, as it alleviates the need to take notes manually.
  • Reviewers mention that while Avoma offers strong transcription accuracy and team management capabilities, it may not be as user-friendly for scheduling and routing leads compared to Chili Piper. Some users expressed challenges with the platform's flexibility in meeting their specific workflow needs.
  • G2 reviewers highlight that both products have similar star ratings, but Chili Piper benefits from a larger volume of recent reviews, indicating a more consistent user experience. This recent feedback suggests that users are currently satisfied with Chili Piper's performance and support.
  • Users report that while Avoma is effective for capturing and organizing meeting content, it may lag behind Chili Piper in terms of integration capabilities with platforms like Salesforce and MS Teams. Chili Piper users appreciate its robust integration features, which enhance their overall productivity and ease of use.
Pricing
Entry-Level Pricing
Avoma
Startup
$19.00
1 User Per Month
Browse all 3 pricing plans
Chili Piper
ChiliCal Teams
$15.00
1 Users Per Month
Browse all 6 pricing plans
Free Trial
Avoma
Free Trial is available
Chili Piper
No trial information available
Ratings
Meets Requirements
9.1
1,083
9.2
461
Ease of Use
9.0
1,098
9.0
467
Ease of Setup
8.8
393
8.0
167
Ease of Admin
9.0
276
8.2
160
Quality of Support
9.3
876
9.3
422
Has the product been a good partner in doing business?
9.4
283
8.9
158
Product Direction (% positive)
9.5
1,052
9.1
396
Features by Category
Conversational MarketingHide 21 FeaturesShow 21 Features
Not enough data
Not enough data
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.4
193
Not enough data
Lead Facilitation
8.0
142
Not enough data
7.8
146
Not enough data
8.2
154
Not enough data
8.5
149
Not enough data
Organization
8.3
147
Not enough data
8.5
151
Not enough data
8.7
160
Not enough data
Performance Analysis
8.6
171
Not enough data
8.8
168
Not enough data
Sales Analysis
Feature Not Available
Not enough data
7.8
157
Not enough data
Generative AI
8.7
115
Not enough data
9.1
116
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversation IntelligenceHide 15 FeaturesShow 15 Features
8.4
517
Not enough data
Call Analytics
9.4
503
Not enough data
8.3
404
Not enough data
8.6
458
Not enough data
Feature Not Available
Not enough data
Artificial Intelligence - Conversation Intelligence
8.5
276
Not enough data
8.2
482
Not enough data
Not enough data
Not enough data
Generative AI
8.9
160
Not enough data
Agentic AI - Conversation Intelligence
8.7
9
Not enough data
7.9
8
Not enough data
8.5
8
Not enough data
8.5
8
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
7.7
8
Not enough data
Lead-to-Account Matching and RoutingHide 15 FeaturesShow 15 Features
7.5
10
8.9
158
Matching
Feature Not Available
9.0
120
Feature Not Available
8.9
105
Feature Not Available
8.7
98
Routing
7.6
9
9.1
131
7.2
9
8.8
108
7.6
9
8.9
111
7.8
9
9.2
133
Platform Operations
8.0
9
8.7
99
7.0
9
8.6
100
6.5
8
8.9
104
7.1
8
8.9
85
8.0
9
8.8
116
8.3
10
9.2
132
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
7.8
16
Not enough data
Revenue Sourcing and Forecasting
7.2
15
Not enough data
8.3
16
Not enough data
8.3
15
Not enough data
8.0
14
Not enough data
7.1
15
Not enough data
7.4
13
Not enough data
7.3
14
Not enough data
CRM Data Enrichment
8.9
14
Not enough data
8.1
13
Not enough data
9.3
14
Not enough data
6.4
11
Not enough data
6.9
12
Not enough data
Account Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
14
Not enough data
8.3
13
Not enough data
Feature Not Available
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.2
180
Calendar View
Not enough data
9.1
130
Not enough data
9.2
136
Shared Calendar
Not enough data
9.2
137
Not enough data
9.2
131
Accessibility
Not enough data
9.1
109
Not enough data
9.0
92
Integration
Not enough data
9.3
99
Not enough data
9.1
114
Not enough data
9.3
149
Notifications
Not enough data
9.4
139
Not enough data
9.3
107
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Calendar
Not enough data
Not enough data
8.5
70
9.4
193
Integrations
8.3
54
9.4
90
9.0
60
9.5
150
8.7
60
9.5
134
8.8
58
9.5
102
8.2
48
9.4
148
Branding & Customizatio
8.4
55
9.3
138
8.3
54
9.3
142
8.2
47
9.2
110
Automatic Rules & Configurations
8.5
56
9.4
154
8.6
57
9.5
143
8.3
53
9.2
133
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Internal Use
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.2
209
Not enough data
Meeting Prep - AI Meeting Assistants
8.0
202
Not enough data
8.1
196
Not enough data
7.6
190
Not enough data
Meeting Automation - AI Meeting Assistants
9.0
200
Not enough data
8.3
199
Not enough data
8.2
193
Not enough data
Meeting Insights - AI Meeting Assistants
8.2
194
Not enough data
7.9
193
Not enough data
8.7
197
Not enough data
Accessibility - AI Meeting Assistants
7.4
186
Not enough data
8.4
196
Not enough data
8.0
184
Not enough data
Agentic AI - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance ManagementHide 14 FeaturesShow 14 Features
7.9
105
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
7.4
69
Not enough data
7.8
78
Not enough data
6.5
63
Not enough data
7.4
66
Not enough data
Personalization
7.7
77
Not enough data
7.8
73
Not enough data
8.7
90
Not enough data
8.2
77
Not enough data
Administrative
8.8
101
Not enough data
8.4
85
Not enough data
8.4
87
Not enough data
8.6
215
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.3
164
Not enough data
8.5
170
Not enough data
8.3
146
Not enough data
9.3
199
Not enough data
Feedback
9.0
175
Not enough data
8.5
141
Not enough data
8.6
127
Not enough data
8.1
116
Not enough data
8.5
135
Not enough data
8.5
125
Not enough data
8.1
107
Not enough data
Generative AI
8.8
70
Not enough data
AI Note-Taking SoftwareHide 9 FeaturesShow 9 Features
8.4
8
Not enough data
Action Item Detection - AI Note-taking Software
8.3
8
Not enough data
8.8
8
Not enough data
Automatic Transcription - AI Note-taking Software
8.1
8
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.5
8
Not enough data
Language & Accent Support - AI Note-taking Software
7.9
8
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.3
8
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.5
8
Not enough data
Searchable Note Archives - AI Note-taking Software
8.1
7
Not enough data
Speaker Identification - AI Note-taking Software
9.0
8
Not enough data
8.5
496
Not enough data
Pre-Meeting Tools
8.2
294
Not enough data
8.5
336
Not enough data
8.5
345
Not enough data
Meeting Tools
8.9
403
Not enough data
8.9
448
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Post-Meeting Tools
8.2
248
Not enough data
8.4
304
Not enough data
8.8
392
Not enough data
Agentic AI - Meeting Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Avoma
Avoma
Chili Piper
Chili Piper
Avoma and Chili Piper are categorized as Lead-to-Account Matching and Routing, Business Scheduling, and AI Sales Assistant
Reviews
Reviewers' Company Size
Avoma
Avoma
Small-Business(50 or fewer emp.)
53.0%
Mid-Market(51-1000 emp.)
46.2%
Enterprise(> 1000 emp.)
0.8%
Chili Piper
Chili Piper
Small-Business(50 or fewer emp.)
21.2%
Mid-Market(51-1000 emp.)
62.9%
Enterprise(> 1000 emp.)
15.9%
Reviewers' Industry
Avoma
Avoma
Computer Software
29.9%
Marketing and Advertising
19.6%
Information Technology and Services
13.7%
Construction
3.7%
Financial Services
3.1%
Other
30.1%
Chili Piper
Chili Piper
Computer Software
41.9%
Information Technology and Services
13.0%
Marketing and Advertising
6.5%
Financial Services
6.1%
Internet
2.6%
Other
30.0%
Alternatives
Avoma
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Chorus by ZoomInfo
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Chili Piper
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Discussions
Avoma
Avoma Discussions
How do I learn to better navigate the website?
1 Comment
Akshay G.
AG
Good experienceRead more
What is Avoma used for?
1 Comment
Shahnawaz A.
SA
Avoma helps save time, improve meeting productivity, capture insights, and support better sales & customer success outcomes.Read more
Monty the Mongoose crying
Avoma has no more discussions with answers
Chili Piper
Chili Piper Discussions
Is video conferencing for meetings included in all packages?
2 Comments
Official Response from Chili Piper
Yes! Zoom, GoToMeeting, and other video conferencing is included in all subscriptions. The difference in Concierge Live is that it allows for real-time...Read more
Is there anyway to automatically offer up times based off multiple participants' calendars?
2 Comments
Daniel C.
DC
Hey Matt, Chili Piper has this feature. You can create a meeting type that includes multiple people, you could even use suggested times to include...Read more
I have a complex process. How long does it take to setup Chili Piper?
1 Comment
Official Response from Chili Piper
Our app installs in a few clicks. To make sure you have the right settings for everyone in your team, it can take an admin, depending on the team size...Read more