Compare Avoma and CallRail

At a Glance
Avoma
Avoma
Star Rating
(1,355)4.6 out of 5
Market Segments
Small-Business (53.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$19.00 1 User Per Month
Browse all 3 pricing plans
CallRail
CallRail
Star Rating
(1,658)4.5 out of 5
Market Segments
Small-Business (75.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$55.00 Per Month
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that CallRail excels in campaign attribution and lead routing, with users highlighting its ability to effectively track which marketing efforts drive engagement through calls and messages. One user noted, "CallRail optimizes our marketing efforts," showcasing its strength in providing actionable insights.
  • Users say Avoma shines in call recording and transcription, with many praising its seamless operation and high reliability. A user mentioned, "I experience no transcription failures or errors," indicating that Avoma is a dependable choice for those who prioritize accurate meeting documentation.
  • Reviewers mention that CallRail's user-friendly interface makes it easy to navigate and set up, with one user appreciating its simplicity and helpful support. This ease of use is a significant advantage for small businesses looking to implement a straightforward solution without a steep learning curve.
  • According to verified reviews, Avoma's integration with CRMs is a standout feature, allowing for automatic note sharing and video access. Users appreciate that "Notes are automatically sent," which enhances productivity by reducing manual tasks during and after meetings.
  • G2 reviewers report that while both products have similar ease of use ratings, CallRail slightly edges out with its ease of setup. Users have noted that the onboarding process is intuitive, making it easier for teams to get started quickly and trust the data they receive.
  • Users say that Avoma's Ask Avoma feature significantly saves time by allowing users to quickly check specific details during calls. This feature is particularly beneficial for sales teams who need to stay focused on conversations without worrying about missing key points.
Pricing
Entry-Level Pricing
Avoma
Startup
$19.00
1 User Per Month
Browse all 3 pricing plans
CallRail
Lead Tracking
$55.00
Per Month
Browse all 4 pricing plans
Free Trial
Avoma
Free Trial is available
CallRail
Free Trial is available
Ratings
Meets Requirements
9.1
1,083
9.0
1,296
Ease of Use
9.0
1,098
9.0
1,309
Ease of Setup
8.8
393
9.0
1,060
Ease of Admin
9.0
276
9.1
1,022
Quality of Support
9.3
876
8.8
1,168
Has the product been a good partner in doing business?
9.4
283
9.2
1,006
Product Direction (% positive)
9.5
1,052
8.9
1,248
Features by Category
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.4
193
8.8
8
Lead Facilitation
8.0
142
8.8
7
7.8
146
7.5
6
8.2
154
8.3
7
8.5
149
8.6
7
Organization
8.3
147
8.6
7
8.5
151
8.6
6
8.7
160
10.0
7
Performance Analysis
8.6
171
8.8
7
8.8
168
9.0
7
Sales Analysis
Feature Not Available
8.8
7
7.8
157
9.0
7
Generative AI
8.7
115
8.8
7
9.1
116
9.4
8
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
9.0
5
Not enough data
9.0
5
Conversation IntelligenceHide 15 FeaturesShow 15 Features
8.4
517
8.5
222
Call Analytics
9.4
503
9.3
186
|
Verified
8.3
404
8.1
137
|
Verified
8.6
458
8.6
162
|
Verified
Feature Not Available
8.2
169
|
Verified
Artificial Intelligence - Conversation Intelligence
8.5
276
8.4
146
|
Verified
8.2
482
8.2
147
|
Verified
Not enough data
Not enough data
Generative AI
8.9
160
Feature Not Available
Agentic AI - Conversation Intelligence
8.7
9
8.6
15
7.9
8
8.6
15
8.5
8
8.8
15
8.5
8
8.7
15
7.9
8
8.6
15
8.1
8
8.4
15
7.7
8
8.3
15
Not enough data
8.2
96
Channels
Not enough data
8.7
81
Not enough data
8.2
57
Not enough data
7.5
56
Not enough data
7.8
70
Not enough data
8.0
64
Generative AI
Not enough data
Feature Not Available
Functions
Not enough data
8.7
67
Not enough data
8.6
62
Not enough data
8.4
59
Not enough data
8.2
63
Not enough data
Feature Not Available
Not enough data
8.2
60
Not enough data
8.2
57
Not enough data
8.0
57
Agentic AI - Contact Center
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Administrative
Not enough data
8.4
69
Not enough data
8.9
78
Not enough data
8.7
80
Not enough data
8.7
73
Not enough data
Feature Not Available
Not enough data
7.8
282
Attribution Modeling
Not enough data
8.6
199
|
Verified
Not enough data
8.1
172
|
Verified
Not enough data
7.7
140
|
Verified
Not enough data
7.8
147
|
Verified
Not enough data
8.1
161
|
Verified
Not enough data
7.9
144
|
Verified
Agentic AI - Attribution
Not enough data
6.4
11
Not enough data
6.8
12
Not enough data
6.7
14
Not enough data
6.4
11
Marketing
Not enough data
8.0
157
|
Verified
Not enough data
8.4
163
|
Verified
Not enough data
8.7
204
|
Verified
Not enough data
8.6
201
|
Verified
Reporting
Not enough data
8.6
242
|
Verified
Not enough data
8.5
229
|
Verified
Not enough data
8.1
205
|
Verified
Not enough data
8.3
266
Lead Monitoring
Not enough data
8.5
209
|
Verified
Not enough data
8.7
218
|
Verified
Not enough data
8.4
213
|
Verified
Agentic AI - Lead Capture
Not enough data
8.2
23
Not enough data
8.1
22
Data Capture
Not enough data
8.3
211
|
Verified
Not enough data
8.6
211
|
Verified
Not enough data
8.0
175
|
Verified
Not enough data
8.5
212
|
Verified
Analytics
Not enough data
8.5
205
|
Verified
Not enough data
8.5
227
|
Verified
Customization
Not enough data
8.3
168
|
Verified
Not enough data
8.3
174
|
Verified
Not enough data
7.8
163
|
Verified
Not enough data
8.4
199
|
Verified
Lead-to-Account Matching and RoutingHide 15 FeaturesShow 15 Features
7.5
10
Not enough data
Matching
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Routing
7.6
9
Not enough data
7.2
9
Not enough data
7.6
9
Not enough data
7.8
9
Not enough data
Platform Operations
8.0
9
Not enough data
7.0
9
Not enough data
6.5
8
Not enough data
7.1
8
Not enough data
8.0
9
Not enough data
8.3
10
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
7.8
16
Not enough data
Revenue Sourcing and Forecasting
7.2
15
Not enough data
8.3
16
Not enough data
8.3
15
Not enough data
8.0
14
Not enough data
7.1
15
Not enough data
7.4
13
Not enough data
7.3
14
Not enough data
CRM Data Enrichment
8.9
14
Not enough data
8.1
13
Not enough data
9.3
14
Not enough data
6.4
11
Not enough data
6.9
12
Not enough data
Account Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
14
Not enough data
8.3
13
Not enough data
Feature Not Available
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.9
12
Customization
Not enough data
9.2
12
Not enough data
8.2
12
Not enough data
Feature Not Available
Not enough data
9.2
12
Additional Functionality
Not enough data
9.4
12
Not enough data
Feature Not Available
Not enough data
8.8
12
Not enough data
Feature Not Available
Not enough data
8.9
11
8.5
70
Not enough data
Integrations
8.3
54
Not enough data
9.0
60
Not enough data
8.7
60
Not enough data
8.8
58
Not enough data
8.2
48
Not enough data
Branding & Customizatio
8.4
55
Not enough data
8.3
54
Not enough data
8.2
47
Not enough data
Automatic Rules & Configurations
8.5
56
Not enough data
8.6
57
Not enough data
8.3
53
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
7.5
22
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
Not enough data
6.3
8
Not enough data
7.0
9
Not enough data
6.9
9
Not enough data
8.1
8
Not enough data
6.3
8
Internal Use
Not enough data
6.8
22
Not enough data
8.9
9
Not enough data
8.8
8
Not enough data
8.9
9
Not enough data
6.7
8
Not enough data
7.6
9
8.2
209
Not enough data
Meeting Prep - AI Meeting Assistants
8.0
202
Not enough data
8.1
196
Not enough data
7.6
190
Not enough data
Meeting Automation - AI Meeting Assistants
9.0
200
Not enough data
8.3
199
Not enough data
8.2
193
Not enough data
Meeting Insights - AI Meeting Assistants
8.2
194
Not enough data
7.9
193
Not enough data
8.7
197
Not enough data
Accessibility - AI Meeting Assistants
7.4
186
Not enough data
8.4
196
Not enough data
8.0
184
Not enough data
Agentic AI - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.4
6
Voice Recognition - AI Voice Assistants
Not enough data
8.6
6
Speech Synthesis - AI Voice Assistants
Not enough data
7.8
6
Not enough data
7.5
6
Not enough data
8.3
6
Security and privacy - AI Voice Assistants
Not enough data
9.2
6
Compatibility - AI Voice Assistants
Not enough data
9.0
5
Sales Performance ManagementHide 14 FeaturesShow 14 Features
7.9
105
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
7.4
69
Not enough data
7.8
78
Not enough data
6.5
63
Not enough data
7.4
66
Not enough data
Personalization
7.7
77
Not enough data
7.8
73
Not enough data
8.7
90
Not enough data
8.2
77
Not enough data
Administrative
8.8
101
Not enough data
8.4
85
Not enough data
8.4
87
Not enough data
Outbound Call TrackingHide 16 FeaturesShow 16 Features
Not enough data
8.2
43
Agentic AI - Outbound Call Tracking
Not enough data
8.0
10
Not enough data
7.7
10
Calling
Not enough data
9.2
43
Not enough data
8.7
40
Not enough data
8.8
42
Not enough data
8.5
40
Not enough data
8.0
9
Contacts
Not enough data
8.5
42
Not enough data
8.2
43
Not enough data
8.6
40
Insights
Not enough data
8.1
42
Not enough data
8.3
42
Not enough data
8.5
39
Not enough data
7.5
36
Not enough data
7.8
36
Not enough data
8.3
10
8.6
215
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.3
164
Not enough data
8.5
170
Not enough data
8.3
146
Not enough data
9.3
199
Not enough data
Feedback
9.0
175
Not enough data
8.5
141
Not enough data
8.6
127
Not enough data
8.1
116
Not enough data
8.5
135
Not enough data
8.5
125
Not enough data
8.1
107
Not enough data
Generative AI
8.8
70
Not enough data
AI Note-Taking SoftwareHide 9 FeaturesShow 9 Features
8.4
8
Not enough data
Action Item Detection - AI Note-taking Software
8.3
8
Not enough data
8.8
8
Not enough data
Automatic Transcription - AI Note-taking Software
8.1
8
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.5
8
Not enough data
Language & Accent Support - AI Note-taking Software
7.9
8
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.3
8
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.5
8
Not enough data
Searchable Note Archives - AI Note-taking Software
8.1
7
Not enough data
Speaker Identification - AI Note-taking Software
9.0
8
Not enough data
Account-Based ExecutionHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.4
669
Phone Number Management
Not enough data
9.0
559
Not enough data
8.7
457
Not enough data
8.4
389
Tracking
Not enough data
8.7
513
Not enough data
8.9
496
Not enough data
8.7
429
Analytics
Not enough data
8.9
559
Not enough data
9.2
547
Not enough data
8.5
493
Not enough data
8.3
303
Call Routing
Not enough data
8.1
351
Not enough data
8.0
320
Not enough data
7.9
301
Administration
Not enough data
7.9
262
Not enough data
8.7
304
Not enough data
8.9
359
Agentic AI - Inbound Call Tracking
Not enough data
7.4
53
Not enough data
7.7
55
Not enough data
7.7
54
Not enough data
8.1
261
Marketing Operations
Not enough data
8.3
197
Not enough data
8.8
211
Not enough data
8.4
188
Not enough data
8.9
198
Not enough data
7.8
177
Not enough data
7.5
151
Campaign Activity
Not enough data
8.4
197
Not enough data
8.5
227
Not enough data
7.8
178
Not enough data
8.3
196
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Marketing Analytics
Not enough data
7.5
25
Not enough data
7.7
27
Not enough data
7.6
24
8.6
496
Not enough data
Pre-Meeting Tools
8.2
294
Not enough data
8.5
336
Not enough data
8.5
345
Not enough data
Meeting Tools
8.9
403
Not enough data
8.9
448
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Post-Meeting Tools
8.2
248
Not enough data
8.4
304
Not enough data
8.8
392
Not enough data
Agentic AI - Meeting Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Avoma
Avoma
Small-Business(50 or fewer emp.)
53.0%
Mid-Market(51-1000 emp.)
46.2%
Enterprise(> 1000 emp.)
0.8%
CallRail
CallRail
Small-Business(50 or fewer emp.)
75.0%
Mid-Market(51-1000 emp.)
21.5%
Enterprise(> 1000 emp.)
3.5%
Reviewers' Industry
Avoma
Avoma
Computer Software
29.9%
Marketing and Advertising
19.6%
Information Technology and Services
13.7%
Construction
3.7%
Financial Services
3.1%
Other
30.1%
CallRail
CallRail
Marketing and Advertising
35.1%
Real Estate
8.5%
Construction
7.3%
Hospital & Health Care
4.1%
Consumer Services
3.5%
Other
41.5%
Alternatives
Avoma
Avoma Alternatives
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Chorus by ZoomInfo
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CallRail
CallRail Alternatives
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CTM (formerly...
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Invoca
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Discussions
Avoma
Avoma Discussions
How do I learn to better navigate the website?
1 Comment
Akshay G.
AG
Good experienceRead more
What is Avoma used for?
1 Comment
Shahnawaz A.
SA
Avoma helps save time, improve meeting productivity, capture insights, and support better sales & customer success outcomes.Read more
Monty the Mongoose crying
Avoma has no more discussions with answers
CallRail
CallRail Discussions
What is CallRail used for?
2 Comments
Patrick H.
PH
CallRail is used for marketing attribution and can be used to see where phone calls are coming from. You can specify a marketing campaign or even which...Read more
Is CallRail free?
2 Comments
Annual contract?
1 Comment
Ryan B.
RB
No contract requiredRead more