Compare Avoma and CallRail 
Featured Products
At a Glance
Market Segments
Small-Business (53.0% of reviews)
Small-Business (75.0% of reviews)
Entry-Level Pricing
$19.00 1 User Per Month
$55.00 Per Month
Avoma
Star Rating
(1,355)4.6 out of 5
Market Segments
Small-Business (53.0% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 1 User Per Month
Browse all 3 pricing plansCallRail
Star Rating
(1,658)4.5 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Entry-Level Pricing
$55.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that CallRail excels in campaign attribution and lead routing, with users highlighting its ability to effectively track which marketing efforts drive engagement through calls and messages. One user noted, "CallRail optimizes our marketing efforts," showcasing its strength in providing actionable insights.
- Users say Avoma shines in call recording and transcription, with many praising its seamless operation and high reliability. A user mentioned, "I experience no transcription failures or errors," indicating that Avoma is a dependable choice for those who prioritize accurate meeting documentation.
- Reviewers mention that CallRail's user-friendly interface makes it easy to navigate and set up, with one user appreciating its simplicity and helpful support. This ease of use is a significant advantage for small businesses looking to implement a straightforward solution without a steep learning curve.
- According to verified reviews, Avoma's integration with CRMs is a standout feature, allowing for automatic note sharing and video access. Users appreciate that "Notes are automatically sent," which enhances productivity by reducing manual tasks during and after meetings.
- G2 reviewers report that while both products have similar ease of use ratings, CallRail slightly edges out with its ease of setup. Users have noted that the onboarding process is intuitive, making it easier for teams to get started quickly and trust the data they receive.
- Users say that Avoma's Ask Avoma feature significantly saves time by allowing users to quickly check specific details during calls. This feature is particularly beneficial for sales teams who need to stay focused on conversations without worrying about missing key points.
Pricing
Entry-Level Pricing
Avoma
Startup
$19.00
1 User Per Month
Unlimited AI Meeting Assistant and 1:1 Scheduler for small teams
- Automatic Video Recording
- Unlimited Real-time Transcription
- Advanced AI-generated Notes
CallRail
Lead Tracking
$55.00
Per Month
Track and analyze call and texts with Call Tracking for greater marketing insights, now with Al-powered conversation insights.
- Call & text tracking and attribution
- Call recording and routing
- Call transcription and analysis
Free Trial
Avoma
Free Trial is available
CallRail
Free Trial is available
Ratings
Meets Requirements
9.1
1,083
9.0
1,296
Ease of Use
9.0
1,098
9.0
1,309
Ease of Setup
8.8
393
9.0
1,060
Ease of Admin
9.0
276
9.1
1,022
Quality of Support
9.3
876
8.8
1,168
Has the product been a good partner in doing business?
9.4
283
9.2
1,006
Product Direction (% positive)
9.5
1,052
8.9
1,248
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.0
142
8.8
7
7.8
146
7.5
6
8.2
154
8.3
7
8.5
149
8.6
7
Organization
8.3
147
8.6
7
8.5
151
8.6
6
8.7
160
10.0
7
Performance Analysis
8.6
171
8.8
7
8.8
168
9.0
7
Sales Analysis
Feature Not Available
8.8
7
7.8
157
9.0
7
Generative AI
8.7
115
8.8
7
9.1
116
9.4
8
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
9.2
6
Not enough data
9.0
5
Not enough data
9.0
5
Call Analytics
9.4
503
9.3
186
|
Verified
8.3
404
8.1
137
|
Verified
8.6
458
8.6
162
|
Verified
Feature Not Available
8.2
169
|
Verified
Artificial Intelligence - Conversation Intelligence
8.5
276
8.4
146
|
Verified
8.2
482
8.2
147
|
Verified
Not enough data
Not enough data
Generative AI
8.9
160
Feature Not Available
Agentic AI - Conversation Intelligence
8.7
9
8.6
15
7.9
8
8.6
15
8.5
8
8.8
15
8.5
8
8.7
15
7.9
8
8.6
15
8.1
8
8.4
15
7.7
8
8.3
15
Channels
Not enough data
8.7
81
Not enough data
8.2
57
Not enough data
7.5
56
Not enough data
7.8
70
Not enough data
8.0
64
Generative AI
Not enough data
Feature Not Available
Functions
Not enough data
8.7
67
Not enough data
8.6
62
Not enough data
8.4
59
Not enough data
8.2
63
Not enough data
Feature Not Available
Not enough data
8.2
60
Not enough data
8.2
57
Not enough data
8.0
57
Agentic AI - Contact Center
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Administrative
Not enough data
8.4
69
Not enough data
8.9
78
Not enough data
8.7
80
Not enough data
8.7
73
Not enough data
Feature Not Available
Attribution Modeling
Not enough data
8.6
199
|
Verified
Not enough data
8.1
172
|
Verified
Not enough data
7.7
140
|
Verified
Not enough data
7.8
147
|
Verified
Not enough data
8.1
161
|
Verified
Not enough data
7.9
144
|
Verified
Agentic AI - Attribution
Not enough data
6.4
11
Not enough data
6.8
12
Not enough data
6.7
14
Not enough data
6.4
11
Marketing
Not enough data
8.0
157
|
Verified
Not enough data
8.4
163
|
Verified
Not enough data
8.7
204
|
Verified
Not enough data
8.6
201
|
Verified
Reporting
Not enough data
8.6
242
|
Verified
Not enough data
8.5
229
|
Verified
Not enough data
8.1
205
|
Verified
Lead Monitoring
Not enough data
8.5
209
|
Verified
Not enough data
8.7
218
|
Verified
Not enough data
8.4
213
|
Verified
Agentic AI - Lead Capture
Not enough data
8.2
23
Not enough data
8.1
22
Data Capture
Not enough data
8.3
211
|
Verified
Not enough data
8.6
211
|
Verified
Not enough data
8.0
175
|
Verified
Not enough data
8.5
212
|
Verified
Analytics
Not enough data
8.5
205
|
Verified
Not enough data
8.5
227
|
Verified
Customization
Not enough data
8.3
168
|
Verified
Not enough data
8.3
174
|
Verified
Not enough data
7.8
163
|
Verified
Not enough data
8.4
199
|
Verified
Matching
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Routing
7.6
9
Not enough data
7.2
9
Not enough data
7.6
9
Not enough data
7.8
9
Not enough data
Platform Operations
8.0
9
Not enough data
7.0
9
Not enough data
6.5
8
Not enough data
7.1
8
Not enough data
8.0
9
Not enough data
8.3
10
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
7.2
15
Not enough data
8.3
16
Not enough data
8.3
15
Not enough data
8.0
14
Not enough data
7.1
15
Not enough data
7.4
13
Not enough data
7.3
14
Not enough data
CRM Data Enrichment
8.9
14
Not enough data
8.1
13
Not enough data
9.3
14
Not enough data
6.4
11
Not enough data
6.9
12
Not enough data
Account Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
14
Not enough data
8.3
13
Not enough data
Feature Not Available
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
9.2
12
Not enough data
8.2
12
Not enough data
Feature Not Available
Not enough data
9.2
12
Additional Functionality
Not enough data
9.4
12
Not enough data
Feature Not Available
Not enough data
8.8
12
Not enough data
Feature Not Available
Not enough data
8.9
11
Integrations
8.3
54
Not enough data
9.0
60
Not enough data
8.7
60
Not enough data
8.8
58
Not enough data
8.2
48
Not enough data
Branding & Customizatio
8.4
55
Not enough data
8.3
54
Not enough data
8.2
47
Not enough data
Automatic Rules & Configurations
8.5
56
Not enough data
8.6
57
Not enough data
8.3
53
Not enough data
Agentic AI - Business Scheduling
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
Not enough data
6.3
8
Not enough data
7.0
9
Not enough data
6.9
9
Not enough data
8.1
8
Not enough data
6.3
8
Internal Use
Not enough data
6.8
22
Not enough data
8.9
9
Not enough data
8.8
8
Not enough data
8.9
9
Not enough data
6.7
8
Not enough data
7.6
9
Meeting Prep - AI Meeting Assistants
8.0
202
Not enough data
8.1
196
Not enough data
7.6
190
Not enough data
Meeting Automation - AI Meeting Assistants
9.0
200
Not enough data
8.3
199
Not enough data
8.2
193
Not enough data
Meeting Insights - AI Meeting Assistants
8.2
194
Not enough data
7.9
193
Not enough data
8.7
197
Not enough data
Accessibility - AI Meeting Assistants
7.4
186
Not enough data
8.4
196
Not enough data
8.0
184
Not enough data
Agentic AI - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Capture & Retention - AI Meeting Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
8.6
6
Speech Synthesis - AI Voice Assistants
Not enough data
7.8
6
Not enough data
7.5
6
Not enough data
8.3
6
Security and privacy - AI Voice Assistants
Not enough data
9.2
6
Compatibility - AI Voice Assistants
Not enough data
9.0
5
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
7.4
69
Not enough data
7.8
78
Not enough data
6.5
63
Not enough data
7.4
66
Not enough data
Personalization
7.7
77
Not enough data
7.8
73
Not enough data
8.7
90
Not enough data
8.2
77
Not enough data
Administrative
8.8
101
Not enough data
8.4
85
Not enough data
8.4
87
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
8.0
10
Not enough data
7.7
10
Calling
Not enough data
9.2
43
Not enough data
8.7
40
Not enough data
8.8
42
Not enough data
8.5
40
Not enough data
8.0
9
Contacts
Not enough data
8.5
42
Not enough data
8.2
43
Not enough data
8.6
40
Insights
Not enough data
8.1
42
Not enough data
8.3
42
Not enough data
8.5
39
Not enough data
7.5
36
Not enough data
7.8
36
Not enough data
8.3
10
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.3
164
Not enough data
8.5
170
Not enough data
8.3
146
Not enough data
9.3
199
Not enough data
Feedback
9.0
175
Not enough data
8.5
141
Not enough data
8.6
127
Not enough data
8.1
116
Not enough data
8.5
135
Not enough data
8.5
125
Not enough data
8.1
107
Not enough data
Generative AI
8.8
70
Not enough data
Action Item Detection - AI Note-taking Software
8.3
8
Not enough data
8.8
8
Not enough data
Automatic Transcription - AI Note-taking Software
8.1
8
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.5
8
Not enough data
Language & Accent Support - AI Note-taking Software
7.9
8
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.3
8
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.5
8
Not enough data
Searchable Note Archives - AI Note-taking Software
8.1
7
Not enough data
Speaker Identification - AI Note-taking Software
9.0
8
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
Not enough data
9.0
559
Not enough data
8.7
457
Not enough data
8.4
389
Tracking
Not enough data
8.7
513
Not enough data
8.9
496
Not enough data
8.7
429
Analytics
Not enough data
8.9
559
Not enough data
9.2
547
Not enough data
8.5
493
Not enough data
8.3
303
Call Routing
Not enough data
8.1
351
Not enough data
8.0
320
Not enough data
7.9
301
Administration
Not enough data
7.9
262
Not enough data
8.7
304
Not enough data
8.9
359
Agentic AI - Inbound Call Tracking
Not enough data
7.4
53
Not enough data
7.7
55
Not enough data
7.7
54
Marketing Operations
Not enough data
8.3
197
Not enough data
8.8
211
Not enough data
8.4
188
Not enough data
8.9
198
Not enough data
7.8
177
Not enough data
7.5
151
Campaign Activity
Not enough data
8.4
197
Not enough data
8.5
227
Not enough data
7.8
178
Not enough data
8.3
196
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Marketing Analytics
Not enough data
7.5
25
Not enough data
7.7
27
Not enough data
7.6
24
Pre-Meeting Tools
8.2
294
Not enough data
8.5
336
Not enough data
8.5
345
Not enough data
Meeting Tools
8.9
403
Not enough data
8.9
448
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Post-Meeting Tools
8.2
248
Not enough data
8.4
304
Not enough data
8.8
392
Not enough data
Agentic AI - Meeting Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Avoma and CallRail are categorized as Conversation Intelligence and AI Sales Assistant
Unique Categories
CallRail is categorized as Inbound Call Tracking, AI Voice Assistants, Online Form Builder, Attribution, Marketing Analytics, Lead Capture, Outbound Call Tracking, Contact Center, and Live Chat
Reviews
Reviewers' Company Size
Avoma
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CallRail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
29.9%
Marketing and Advertising
19.6%
Information Technology and Services
13.7%
Construction
3.7%
Financial Services
3.1%
Other
30.1%
Marketing and Advertising
35.1%
Real Estate
8.5%
Construction
7.3%
Hospital & Health Care
4.1%
Consumer Services
3.5%
Other
41.5%
Discussions
How do I learn to better navigate the website?
1 Comment
AG
Good experienceRead more
What is Avoma used for?
1 Comment
SA
Avoma helps save time, improve meeting productivity, capture insights, and support better sales & customer success outcomes.Read more
Avoma has no more discussions with answers
What is CallRail used for?
2 Comments
PH
CallRail is used for marketing attribution and can be used to see where phone calls are coming from. You can specify a marketing campaign or even which...Read more
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